The Slack Blog
Transformation
AI in the Workplace: What It Means for Leaders, Employees, and Customers
Discover how AI is revolutionizing the workplace: boosting productivity, enhancing decision-making, and reshaping customer experiences.
Enterprise Data Security: A Guide to Protecting Your Organization
Learn how to protect sensitive enterprise data with encryption, access controls, and collaboration tools built for today’s hybrid work environments.
What is a Digital Workplace? How It Works & Why It Matters
Find out how digital-workplace technologies like cloud-based tools, real-time communication, and AI help today’s teams work better.
S.L.A.C.K. Realized: The Era of AI-Powered Search
How we're making search every Slack user's secret productivity weapon.
How Trust Unlocks the Full Potential of AI in the Workplace
Learn how Slack builds trust into AI development to address the "AI adoption paradox."
How Agentforce in Slack Empowers Our Sellers to Win Faster and Smarter
Sales Agent helps Salesforce’s sales team of 25,000+ divert 203,000 hours a year back to customer success and relationship-building.
AI Agent vs. Chatbot: Understanding the Differences and Business Impact
Find out the key differences between AI agents and chatbots and how choosing the right one can drive smarter business outcomes.
Agent Libraries and Their Role in AI and Automation
Learn how agent libraries power AI-driven workflows by enabling autonomous decision-making.
Agentic Workflows: A Guide to Understanding What They Are, Benefits, and Uses
Learn how agentic workflows leverage AI to automate business processes, improve efficiency, and enhance team collaboration.