Casa Cenina is the best shop ever! Everything that is for sale is wonderful, the team is incredible, package and posting is very fast and secure, and it always feels like Christmas when an order arrives! 10 stars for Casa Cenina!

Amazing service. My parcel was delivered on time and the contents are perfect. Thank you.

Purchased a book of lovely patterns. Have picked the one I want to knit, ordered the yarn, just waiting for it to arrive.

Good communication throughout from order to delivery so I knew exactly when the fabric would arrive. Lovely selection of colours which I intend to use for furnishings and bags.

Bawn had the needles I needed in stock and I was also able to pick up a book from their great selection 

The worst customer service. They sent 23m of interlining instead of 24m that I ordered and then only offered to send out 1m more despite explaining that I required 10 x 2.4m drops for curtains. First I had to prove I wasn’t lying by photographing 23m - pretty difficult as you can imagine. 
Their only suggestion was to send me a 1m piece and then for me to buy an extra 1.5m piece which would still have not solved my problem as I need a single 2.4m piece. Why should have to pay more to get the result I need? That or return the whole lot. I’m so disgusted that I want nothing further to do with them. As a fabric store they must surely understand that customers will need the full unbroken fabric length for their projects. 

1 hour later and they have responded to this bad review. It’s a shame that the customer service seems more attentive to responding to trustpilot than dealing with customer complaints before it gets to the stage that people feel the need to post a bad review. I never post bad reviews- I don’t have the time but thought this example of bad service was unbelievable. All this for the sake of less than £10!  It would have cost them more in postage for me to return the full 23m than just send me the necessary 2.4m piece. I don’t want the hassle of repacking the mass of interlining and going to the post office. I’ll just find another supplier for the missing interlining. It’s not possible to ring them - I wouldn’t be surprised if the customer service emails are AI generated. 

Bought some Rose and Hubble Quilting cotton which was competively priced and was so good I ordered more!

Selling children’s toys contaminated with asbestos!!! I was only informed by Amazon today — two years after purchasing the product.

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I Want Fabric

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Abakhan Fabrics, Hobby & Home

Hobbycraft

Newest companies

Amothreads

May-Hem Fabric Ltd

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Atomic Knitting

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Clothes and fabric wholesaler

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