ACE Money Transfer Reviews 172,418

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the service provided by the company, highlighting its ease of use and speed. The application is considered user-friendly, and the money arrives quickly to the recipient. People are also satisfied with the payment process and find the exchange rates fair. Consumers highlight the quick ID verification process. The majority of reviewers are happy with the application and the user experience. The price is also considered great, with no service fee charged in several cases.

Based on these reviews

Rated 5 out of 5 stars

Sending large sums of money abroad can be nerve-wracking, but Ace Money Transfer makes it feel safe. Their ID verification process was quick but thorough, which gave me peace of mind. I also appreciat... See more

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Rated 5 out of 5 stars

Overall, the app is easy to use and transfers are fast, which I really appreciate. One area that could be improved is the confirmation process after sending money. It’s not always clear whether the tr... See more

Rated 5 out of 5 stars

Higher rates than others with quick service, and hopefully free of charge. I referred my wife, Maria Nadine Alejo to use ACE, and she has already started using ACE remittance. May I know if I am e... See more

Rated 5 out of 5 stars

Quick, acurate, seevice. But now you have increased money transfer level to that it was free transection, for example, few year before upto 1000 kr, if i was sending, tten thrre was no fee/ charge,... See more

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Rated 4 out of 5 stars

I am yet to receive transfer to my Nigeria Union bank account since Saturday 31/01/26. Regards The money was credited to my Nigeria, Union Bank account probably late on Saturday 31/01/26. Ho... See more

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Rated 5 out of 5 stars

I’m very happy with ACE Money Transfer! The process was smooth, easy to use, and my money reached the recipient quickly. The exchange rates were fair, and overall it was a reliable service. I would de... See more

Rated 5 out of 5 stars

I'm using ace money transfer for sending money online from Italy to Pakistan for more than 5 years and my experience is super postive. Seamless transactions. Customer service is friendly and they s... See more

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Rated 5 out of 5 stars

Its easy fast n reliable. Quick ID verification process. Within little time money reached to our loved ones. Good exchange rates, no service fee charged. Happy with the service. Easy to contact,... See more

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Rated 5 out of 5 stars

i already uploaded my passport and i send money day before yesterday . On that time money send nicely but today when i send money they asking me for bank statement and they stopped my transaction now... See more

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Rated 5 out of 5 stars

Great Rates compare to the market, I have recently switched from UBLremittance to ACE. Contacted customer service via email as well as via call. All my questions were answered clearly. I setup my Rece... See more

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Rated 5 out of 5 stars

I highly recommend you to use ACE Money Transfer when sending money. My transactions was delivered to the designated account immediately I sent it. Believe me, it wasn't up to a second. I have never... See more

Rated 5 out of 5 stars

It is a great money transfer apps. Always a good rate, less hussle compare to others money transfer apps. Hope you will give something compliments to your avid or regular customer. Thank you for great... See more

Rated 5 out of 5 stars

As always quick and effort less transaction and user friendly app which make my experience great. And I am always feel proud with ACE because this company from my city in Pakistan, which is place... See more

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Rated 4 out of 5 stars

Dear Team Ace, You gave us two options for withdrawing money in Senegal (Orange and Wave). However, for some time now, we haven't been able to choose or select whether we want to use Orange or... See more

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Rated 4 out of 5 stars

Lack of proper display of transaction fee in their app. It should show properly with the final amount being charged. Mr Rehman explained the situation over the phone and they will look into this mat... See more

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Rated 5 out of 5 stars

Service is excellent no doubt.the matter is exchange rate, when Ace money raye 142 but other echange rate like ria,moneygram,western etc rate is always high.please i think administration may monitorin... See more

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Rated 5 out of 5 stars

Ace is a Brilliant money transfer service to send money back home to loved ones. Straightforward app that's easy to use. They often offer free fee transactions for smaller payments that helps a lot. M... See more

Rated 4 out of 5 stars

Title: ⭐ Good Service, but Transfers to Own Account Take Longer ⭐ Review: My experience with AC Money Transfer has been mostly positive. Transfers to other people’s bank accounts in Bangladesh are... See more

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Rated 1 out of 5 stars

maine 1 feb ko paise send kiye mujhe ab jaake mile 10 feb ko☹️☹️☹️ ace money ke customer service achi thi help ki unho ne is liye unhe **** dun ga butt still mujhe paise time pe nahi mile do baar isi... See more

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Rated 3 out of 5 stars

The app is acting funny now. Paying by credit card has become difficult or impossible. Te app keeps cutting off when you try to finalise the payment. I tried calling customer service but nobody to tal... See more

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Rated 2 out of 5 stars

Started off great. Then every transaction was stopped by the receiving bank requiring the transfer to be changed to cash pick up which took about a week to arrange. Maybe will try again to see if the... See more

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Rated 1 out of 5 stars

They took my money, sent a message to my wife to say it was ready for collection, and then they came up with some lame excuse to not keep their promises and my money is in limbo. Directed to a verific... See more

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Rated 3 out of 5 stars

I have used Ace Money Transfer for years, for small payments it is fantastic but unfortunately for larger amounts it has been very difficult. They request uploads of pdf formats only which isn’t alway... See more

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Rated 2 out of 5 stars

Subject: App Performance Issue Dear Ace Support Team, The app has recently become very slow, and money transfers are taking much longer than usual. This issue keeps repeating and forces me... See more

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Rated 1 out of 5 stars

I felt demotivated to use this apps anymore.Not supportive. I have made a payment and at the same time a few mins ago i have requested for cancellation but it says they can’t as they have processed al... See more

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Rated 1 out of 5 stars

Does indeed sounds like Dishonesty though. Online search shows one rate and after log in Lesser rate. Seen few guys leaving reviews like this below but everything seems to be falling on deaf ears.... See more

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Rated 2 out of 5 stars

When I try to send money for a large amount of money, it doesn't go through, but small amounts go through without any authorization. When it comes to a large amount, it asks for authorization, then wh... See more

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Rated 1 out of 5 stars

My ACE ID is 2810160. I have sent money through ACE multiple times, and there is always a problem. After sending money, I often have to call them or message them repeatedly just to get help 👎.Today w... See more

Company replied

Rated 1 out of 5 stars

The issue has been resolved and the company promised me to give full refund of the difference at my next transaction. However I may not use this company at all the way I was coheres to change my st... See more

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Rated 2 out of 5 stars

I think lately the rates keep on reducing every minute, And ever since Friday 28th I did transactions which have not gone through up to date and no clear answer is given, Its all about technical i... See more

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Rated 2 out of 5 stars

When i started sending money it wasn't taking long time but my last 2 transactions it took quiet long time i use ACE MONEY to send immediately . It should be working as it was working some month ago.... See more

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Rated 5 out of 5 stars

As a new user, I was a bit nervous about trying a money transfer app, but this one completely exceeded my expectations. The registration process was quick and simple, and the app guided me step-by-s... See more

Rated 5 out of 5 stars

I had a problem on transfer process showing incomplete. I am glad that one guy Ali helped me resolve the problem. For my case this isn't apps fault. This is my bank fault posting the transaction after... See more

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Rated 5 out of 5 stars

Today and almost everytime when I'm sending money to my love ones it always great its because its so fast the transaction, higher exchange rate and no hassle. That I'm so happy everytime my family tel... See more

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Rated 5 out of 5 stars

Sending Money Worldwide with Ace Money Transfer is quick fast efficient and very reliable. Your money is safe sending with Ace. If you want a faster instant transaction always use direct card payment... See more

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Rated 5 out of 5 stars

Mera bohot acha experience raha. ACE Money Transfer ne har dafa fast, safe aur reliable service di hai. Main unki services se bohot mutma’in hoon aur unhein appreciate karta hoon. Thank you for the gr... See more

Rated 1 out of 5 stars

Ace showed me that my amount is credit successfully to receiver account but Mezan bank officer said ACE is telling lie your amount didnt came even its was 12 hours passed.ACE needs to see these issues... See more

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Rated 5 out of 5 stars

I have been using it for many months now, over a year I think. Never failed or disappointed once. Smooth service. Sometime I needed to provide proof of residence in foreign country when sending money.... See more

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Rated 4 out of 5 stars

Technically there's still problems as per experience but the good things is pretty much doing immediately resolves the troubles and make things better.. good job. And hopefully do more better for th... See more

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Rated 4 out of 5 stars

Ace is very easy and quick to transfer money. I have been using their services for a very long time. Hardly had issues. I could have given them 5 stars rating however they recently increased their tr... See more

Company replied


Company details

  1. #18 of 44 best companies in Money transfer service

Written by the company

We are shaping the way people send money online around the globe in the most reliable & trustable way. We’re offering a wide range of services, including Bank Deposit, Cash Pickup, Mobile Wallet even Mobile Top-up & Bill payments. We allow you to transfer money across 100+ countries worldwide with over a million happy customers receiving payments through 375,000+ payout locations. We’ve helped over a million customers to send payments more securely than ever—a money transfer service for everyone without borders or limits.

ACE Money Transfer

Written by the company

New to ACE? Your First Transaction is Fee Free with additional Rate!
Send money online - ZERO fee on your first transfer. Quick, secure and easy money transfers to your loved ones worldwide.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

172K reviews

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Rated 5 out of 5 stars

As always

As always, the rate is much higher compared to other remittance companies. It's also very fast. It was credited within an hour of the transaction.

12 February 2026
Rated 5 out of 5 stars

Very good service

Very good service. The transfer was fast and easy. The exchange rate was reasonable, and the money was delivered on time. I am satisfied with the overall experience and will use this service again.

13 February 2026
Rated 5 out of 5 stars

Wonderful

Wonderful! This transfer took less than one minute to be credited into my account.
I can't be more proud of ACE. Thank you.

12 February 2026

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