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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's service, highlighting the professionalism, efficiency, and friendliness of the staff. Consumers appreciate the team's ability to handle complex issues, respecting their property and ensuring thoroughness in their work. People also value the clear communication and helpful advice provided by the engineers. The company is commended for its reasonable pricing and the overall value for money. Reviewers highlight the promptness and reliability of the service, with engineers arriving on time and completing jobs efficiently. Customers express satisfaction with the company's responsiveness, noting that they address issues quickly and effectively. Many reviewers express their intention to continue using the company for future needs, citing their consistent satisfaction over several years.

Based on these reviews

Rated 5 out of 5 stars

From begining to end it's been a great customer experience. Paul keeps you updated and informed at every single stage. Andy the fitter and his team were just amazing, we had a big problem with our tan... See more

Rated 5 out of 5 stars

AG Fraser replaced my boiler over the last 2 days. There was productive communication throughout the process. From initial enquiry, assessment and quote. Paul was efficient at answering my queries e... See more

Rated 5 out of 5 stars

A G Fraser recently attended two separate jobs for me and, as always, the service was excellent. The team were professional, efficient, and easy to deal with from start to finish. I’ve used them for s... See more

Rated 5 out of 5 stars

Paul always pleasant and helpful, especially when I had re-schedule service appointment. Customer service is always brilliant. Andy the Engineer always polite, pleasant and friendly. Keeps you upda... See more

Rated 5 out of 5 stars

Paul and Nathan were brilliant! They serviced my boiler and sorted out my ground floor heating, which had stopped working. They found the faulty part, replaced it quickly, and explained everything cl... See more

Rated 5 out of 5 stars

Andy from AG Fraser came to do our annual boiler service and gas safety check. As always, he was efficient, thorough and professional. We have used this company for the last three years and we have al... See more

Rated 5 out of 5 stars

Very quick diagnosis of the problem with the boiler. A few days later after the part arrived, Nathan came an repaired it, gave me a good rundown of what he did and what i need to do to avoid the same... See more

Rated 5 out of 5 stars

Very pleased with the service through AG Fraser. They repaired my boiler and sorted out a significant pipe work replacement, taking care to minimise damage as much as possible. Explained everything ve... See more

Rated 5 out of 5 stars

Having just come out of hospital following major surgery my boiler decided to stop working! My surgeon had already said I needed heat and hot water . Paul had Nathan here within the hour. He's a star... See more

Rated 5 out of 5 stars

Excellent company. I have used this company twice for my boiler service and they are fast and efficient. Very reasonably priced and friendly staff. Will continue to use for all my central heating repa... See more

Rated 5 out of 5 stars

This is one of those companies that I wish I had found years ago. Really can't fault the workmanship, quality, price and communication. I will be using Paul for all my work now. Thanks lads.

Rated 5 out of 5 stars

No hot water or heating on thurs, ag fraser were able to rearrange their day to come on the fri. Fault was identified and fixed by nathan in no time. He couldnt have been more helpful! Excellent value... See more

Rated 5 out of 5 stars

Always a very efficient service, with a reminder sent and a mutually agreed date and time organised. Andy and his colleague are always polite and friendly and everything is thoroughly checked with the... See more

Rated 5 out of 5 stars

The job was completed to the usual high standard that we have always received from A G Fraser. We have used this company many times to service our boiler, always efficient, on time and at a very fair... See more

Rated 5 out of 5 stars

I received a notification before the engineer arrived saying he was coming, he arrived bang on when they said he would. He was very friendly and knowledgeable. Answered all the questions I had about m... See more

Rated 5 out of 5 stars

This company is very professional and very helpful in every aspect of their work. The job was made easier because I had every confidence in their professionalism. They were both clean and efficient an... See more

Rated 5 out of 5 stars

Another great boiler service from A G Fraser. I've used this company for the last 5 years to service my boiler as well as fit new radiators and carry out repairs. A great job at a fair price.

Rated 5 out of 5 stars

Nathen is very friendly and helpful for my home issues. He patient and take care our request and needs. Paul is really good communicated with customers and very nice. Thanks, Oscar

Rated 5 out of 5 stars

Very transparent and informative company who quickly were able to carry out the work for us at a very competitive price. Highly recommend for any gas work you need doing.

Rated 5 out of 5 stars

Everything was as described, engineer arrived early and was able to undertake all work quickly and efficiently. Gas certificates received same day. Great service

Rated 5 out of 5 stars

Paul was able to give me a quote quickly after chatting with me on the phone. He was very friendly and the quote was very fair. The engineer arrived on time and was able to cap the gas to our old fire... See more

Rated 5 out of 5 stars

They answer the phone. They even remember who I am! They come when they say they will and do the job with a minimum of fuss, at a reasonable price. I'm normally cagy about giving full marks, but in... See more

Rated 5 out of 5 stars

Great service all round - prompt and friendly initial contact, efficient organisation and reliable tradesperson on the day. Boiler service and part replaced as needed, all sorted quickly and first thi... See more

Rated 5 out of 5 stars

Have used this company for a while now and they're always very helpful, polite and do a very good job! Would definitely recommend them.

Rated 5 out of 5 stars

Highly recommended for any gas work! They were transparent, efficient, and provided a very competitive price. The work was completed quickly and to our great satisfaction.

Rated 5 out of 5 stars

We had Andy and his lad (sorry didn't catch his name) come to do a big job for us on a house we've just bought. From quotation to completion they were amazing. During the quotation... See more

Rated 5 out of 5 stars

I turn to AG Fraser every year for 'Boiler Service' - always on-time, trustworthy and old boiler still going strong. Thanks AG Fraser.

Rated 5 out of 5 stars

Arrived on time and the engineer was very friendly. Serviced my boiler efficiently and more than happy to recommend their services to anyone.

Rated 5 out of 5 stars

As always, excellent service from AG Fraser. Prompt, friendly and efficient job done by Andy. 100% recommend.

Rated 5 out of 5 stars

Excellent service. Professional polite worker. On time and able to track when on their way. Fixed the problem

Rated 5 out of 5 stars

The guys are great, they communicate well and are very professional. Been using them for 4 years and have never fallen short!

Rated 5 out of 5 stars

Very efficient, gives good advice, have used this company for a couple of years now, highly recommend.

Rated 5 out of 5 stars

Andy our engineer did a brilliant job on installing our gas pipes . All done to a high standard . Highly recommend

Rated 5 out of 5 stars

Arrived at agreed time, friendly engineer and completed the service to our boiler efficiently. Very happy, thanks.

Rated 5 out of 5 stars

Reliable workers, friendly, answered the queries in a way I understood. Polite, professional, cleaned areas when they had finished. Competitive prices, would highly recommend this company.

Rated 5 out of 5 stars

Paul has replaced radiators in my house before. He is polite punctual and very thorough with his job

Rated 5 out of 5 stars

Great experience from start to finish. Easy and prompt booking. Nathan, the boiler engineer was very pleasant any efficient. Overall an excellent service.

Rated 5 out of 5 stars

Turned up on time and completed the service with no fuss. Left everywhere clean and tidy. All for a reasonable price

Rated 5 out of 5 stars

Paul has been very responsive and delivered the service with excellent value for money.

Rated 5 out of 5 stars

I always use AG Fraser for boiler service and other domestic safety checks. Very professional and efficient service with great customer care.


Company details

  1. #2 of 48 best companies in Gas installation service
  2. #2 of 126 best companies in Heating service
  3. #1 of 97 best companies in Plumber

Written by the company

Our company specialises in the installation and maintenance of domestic boilers and central heating systems. We are based in Wigan and serve surrounding towns and cities including Warrington, Leigh, Bolton, Bury and Manchester. All of our engineers are experts in what they do, and we never subcontract any gas installation work. This way we are 100% responsible for the quality of out workmanship and can keep the prices low. Our services include; new boiler installations, boiler replacements, central heating installations, boiler repairs, boiler servicing, landlord gas safety certificates, powerflushes, radiator installation and heating upgrades. We work with a wide variety of boiler manufacturers including Worcester, Baxi, Ideal and Vaillant.


Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

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Rated 5 out of 5 stars

Excellent reliable service every time

A G Fraser recently attended two separate jobs for me and, as always, the service was excellent. The team were professional, efficient, and easy to deal with from start to finish. I’ve used them for several years now and they’ve consistently delivered high‑quality work. A dependable company I’m happy to recommend.

20 January 2026
Rated 5 out of 5 stars

Boiler service

This is one of those companies that I wish I had found years ago. Really can't fault the workmanship, quality, price and communication. I will be using Paul for all my work now. Thanks lads.

16 January 2026
Rated 5 out of 5 stars

100% recommend AG Fraser

Arrived on time and the engineer was very friendly. Serviced my boiler efficiently and more than happy to recommend their services to anyone.

5 December 2025
Rated 5 out of 5 stars

Always a very efficient service at a good price.

Always a very efficient service, with a reminder sent and a mutually agreed date and time organised. Andy and his colleague are always polite and friendly and everything is thoroughly checked with the minimum of fuss. An excellent service at a highly competitive price.

28 November 2025
Rated 5 out of 5 stars

Excellent service

Very pleased with the service through AG Fraser. They repaired my boiler and sorted out a significant pipe work replacement, taking care to minimise damage as much as possible. Explained everything very clearly. Thank you

11 November 2025
Rated 5 out of 5 stars

Great team

Excellent communication, respectful staff and a good job done. I would recommend this company and the services they provide.

13 November 2025

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