They have been absolutely amazing. They have a warranty for their product that they actually uphold to! They have great customer service. They’re fast! Reliable, and the product that they have to offe... See more
Company replied
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Really disappointed of the customer service, after exchanging many mails with the company I felt like I was just talking to chatGPT and not even a real human being. Disappointed of paying 50$ for... See more
Company replied
Verified
I will give Ants on a Melon 5 stars! The customer service has been exceptional and very quick to respond to my enquiries. The only negative was that the free shipping with UPS, my shipment got lost. H... See more
Company replied
Verified
I have been buying gear from AOAM for years. So, when they came out with the new Critter through a Kickstarter campaign, I signed on. It took quite awhile for the Critters to actually come to market a... See more
Company replied
Company details
Written by the company
Ants on a Melon (AOAM) is a small, independent company based in Springfield, Oregon, creating innovative light toys for flow artists, performers, and festival-goers around the world. Founded by Master Toymaker Joel Pinkham in 2012, AOAM blends artistry, technology, and human connection to design modular, color-changing light tools powered by the RGB Critter flashlight. With no outside investors and a small, passionate team, AOAM values creative freedom, intentional design, and staying closely connected to the community that inspires it.
Contact info
790 30th Street, Ste D3, 97478, Springfield, United States
- (541) 321-6254
- support@antsonamelon.com
- antsonamelon.com
4.1
Great
20 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
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They have been absolutely amazing
They have been absolutely amazing. They have a warranty for their product that they actually uphold to! They have great customer service. They’re fast! Reliable, and the product that they have to offer is top of the line! Whether you’re light painting and taking amazing photos! To flowing (like I do) with it and their fiber optic attachment. Which comes in regular and sparkle fibers!
24 July 2025
Unprompted review
Reply from Ants on a Melon, Inc.
Thanks so much for the review, Haiden.
I really appreciate you calling out the warranty and customer service, that means a lot to us. It’s awesome to hear you’re enjoying the BitWhip Kit!
Thanks again for the support.
Joel
Master Toy Maker
Verified
I will give Ants on a Melon 5 stars
I will give Ants on a Melon 5 stars! The customer service has been exceptional and very quick to respond to my enquiries. The only negative was that the free shipping with UPS, my shipment got lost. However the team at Ants on a Melon were great to resend my order on the express service. I will highly recommend spending the extra money going with the express option and not rely on free shipping. Better yet, I would personally pay even more for shipping if they used DHL or Fedex. A glance at UPS rating is 1 out of 5 over thousands of ratings.
31 October 2025
Reply from Ants on a Melon, Inc.
Hi Heinrich,
Thank you so much for the 5 stars and for sharing your experience. I am really glad to hear you were happy with our customer service and that your replacement order arrived safely.
I am very sorry again that your original shipment was lost with UPS. We know how frustrating that is and we appreciate your patience while we sorted it out. Your feedback about shipping options is very helpful. We definitely recommend the express option for time-sensitive orders, and we are also actively reviewing other carriers like DHL and FedEx to improve reliability for our customers.
Thank you again for your support and for taking the time to leave such a thoughtful review. It really means a lot.
Joel
Ants on a Melon, Inc
Verified
I have been buying gear from AOAM for…
I have been buying gear from AOAM for years. So, when they came out with the new Critter through a Kickstarter campaign, I signed on. It took quite awhile for the Critters to actually come to market as there were issues with supplies and such, but Joel kept his investors informed throughout the process. When we finally got the product, Critter 2.0, it was heads-and-tails better than the first version. At first it was a little mind-boggling to figure it out, but an update and a manual made using it sooooo much better. Plus, they have continued to add innovative tools to their site, including adapters that play well with other light painting manufacturer's tools. That, and stellar responsiveness, what more can you ask for?
26 November 2025
Reply from Ants on a Melon, Inc.
Andrea, thank you so much for taking the time to share this. It has been quite a journey from the original Critter to the BT version, and hearing that the improvements have made such a difference for you means a lot. I remember how long that Kickstarter stretch felt, and I truly appreciated everyone’s patience and support while we worked through supply issues and refined the design.
We are always working to make things easier to use, more versatile, and more fun, so it makes me really happy to hear that the updates, manuals, and new tools have helped. And thank you for noticing the adapters too. Building bridges between different light painting systems is something I love doing.
I’m grateful you’ve been with us for years, and I’m always here if you need anything or have ideas for future tools.
Joel
Master Toy Maker
Ants on a Melon
Verified
Absolutely Wonderful Experience!
Absolutely wonderful experience with Ants on a Melon! This small company really knows how to treat customers right. I made many purchases and each time, the experience was great. Packages were well protected and shipping was fast. The build quality of each item is exceptional. I had a couple of questions and the staff was very responsive and helpful. I'm very grateful and happy to have found Ants on a Melon.
24 November 2025
Reply from Ants on a Melon, Inc.
Thank you so much, Cynthia. Reading this truly made my day. We put a lot of care into every product we build and every package we send out, so it means a lot to hear that your experience has been consistently great.
I am grateful for your support and for you being part of the AOAM community. If you ever need anything or have ideas you want to explore, I am here to help.
Joel
Master Toy Maker
Ants on a Melon
Verified
These whips are sturdy and reliable!
I absolutely love the whips from Ants On a Melon. This is my third fiber head in a different size and fiber count and I am just obsessed with the length and different shapes i can create with this whip.
6 November 2025
Reply from Ants on a Melon, Inc.
Thanks so much, Franchesca. Really happy to hear you’re loving the different sizes and shapes you can create. Appreciate you being part of the AOAM family. 🙏
Verified
Converted from glofx forever.
Shipping was super fast. Quality is top notch. I've had my glofx whips for years, did a little research and decided to buy an AOAM whip. Love it. Still figuring out the app, I do wish it was a little more user friendly. I can't seem to program a custom rainbow. Probably user error. It also has a hard time connecting at times, it will say connection error even though it's connected. But even the preset settings are gorgeous. The 7ft head is amazing for body wrap which is mostly my flow style. I had both of my whips out at our last event and hands down the AOAM was more vibrant, flowed better and got so many remarks. I saw on videos its possible to toggle off the power button, still trying to figure that out as well. Overall, quality and function are top notch.
17 October 2025
Reply from Ants on a Melon, Inc.
Thanks so much for the awesome review! 🙌 Stoked you’re loving the 7ft and the glow. For help with the app (custom rainbow, Bluetooth connection, power-button toggle), shoot us an email at support@antsonamelon.com
and we’ll get you dialed in fast. 💫
Verified
Wonderful and knowledgeable people!
Everyone I have dealt with is so very kind and helpful! They really care about customer service and getting it done right. Placing my third order soon!
7 October 2025
Reply from Ants on a Melon, Inc.
Thank you so much, Kristina! We really appreciate your kind words and continued support. It means a lot to know you’ve had such great experiences with our team. We can’t wait to get your next order headed your way! 💚
Best regards,
Indigo
AOAM Support
Verified
Not helpful..
8 October 2025
Reply from Ants on a Melon, Inc.
Hi Amber,
I’m really sorry to hear that your experience with our shipping wasn’t helpful or clear — I completely understand how frustrating it can be when tracking doesn’t update for so long.
Your order was shipped using our free UPS Mail Innovations service, which is a low-cost option that typically takes 2–4 weeks for delivery. Tracking often pauses while packages are in bulk transit, especially before leaving the U.S. or while clearing customs. I can assure you your order is still on the way, and we’ve been keeping an eye on the tracking from our end as well.
We truly appreciate your patience and feedback — it helps us improve communication around this free shipping method for our international customers.
Best regards,
Indigo
AOAM Support
Verified
Standard job
2 October 2025
Reply from Ants on a Melon, Inc.
Hi Petr — thanks for taking the time to leave a review, and I’m sorry to hear your experience felt “standard.” That’s not the level we aim for. I’d love to learn what we could have done better and make it right.
Please email us at support@antsonamelon.com
with your reference #87311231 (or reply here with more detail), and we’ll jump on it right away.
— Indigo, AOAM Support
Verified
Great Company
Their customer service is fantastic❢ I texted with questions and they got right back to me. They shipped my stuff really quickly and, of course, it’s a great product. I love it❢!
29 September 2025
Reply from Ants on a Melon, Inc.
Hi Amy,
Thank you so much for your kind words! We’re glad we could help answer your questions quickly and get your order out to you fast. It’s awesome to hear you’re loving your new product!
Best regards,
Indigo
AOAM Support
Verified
2 "broken" critters , back to life!!
New Battery doors and battery troubleshooting helped my whips very much! Email and responses were timely. I originally emailed with concern and worry, and I was met with kindness and helpful information. I am more than satisfied with the AOM staff and their problem-solving skills considering I misnamed two items. Will be purchasing end caps to ensure critter safety! Thought I had the newest critter and realized I have the 1.0 and 2.0 , but will be keeping the type c charger for the next Critter I purchase. Am sad that the app is not compatible with my iPhone 11, but you get the same features if you are educated on how to program via buttons! The critter guides are downloadable and easy to navigate. Thank you again y'all!
25 August 2025
Reply from Ants on a Melon, Inc.
Hi Mariah,
So glad we could help bring your Critters back to life! Happy to hear the battery doors and guides made things easier, and we really appreciate your kind words about our team. Thanks for the feedback on the app too. Excited to see what you create with your Critters next!
Best regards,
Indigo
AOAM Support
Verified
So many color settings!
I'm obsessed!!! This whip is such a huge upgrade from the previous one I had. Being able to change and fully customize the colors on the app is amazing! Their customer service was also so responsive when I was trying to decide which fiber style to buy. 10/10 would recommend this to anyone who likes lights.
4 August 2025
Reply from Ants on a Melon, Inc.
Hi Christine,
We’re so happy to hear you’re loving your whip and all the new color customization options! It’s awesome that the app and fiber styles are helping you create the exact look you want. Thanks as well for the shout-out to our customer service team — we’re always glad to help you find the perfect fit.
Your recommendation means a lot to us, and we can’t wait to see what you create with your new setup!
Best regards,
Indigo
AOAM Support
Verified
First purchase excellent quality
First purchase excellent quality. Will be buying more accessories
25 August 2025
Reply from Ants on a Melon, Inc.
Hi Gabriel,
Thank you so much for your kind words! We’re thrilled to hear that your first purchase met your expectations and that you’re already looking forward to exploring more accessories. We can’t wait to see what you create with them!
Your support means a lot to us, and we’re here if you ever have any questions or need recommendations on accessories.
Best regards,
Indigo
AOAM Support
Bad shipping bad customer service
Really disappointed of the customer service, after exchanging many mails with the company I felt like I was just talking to chatGPT and not even a real human being.
Disappointed of paying 50$ for a fast shipping service that was never honored and receiving my item two weeks instead of 3 days later. So easy to point fingers at others and not take responsibility. You choose the company you work with they should be trustworthy. Do not propose a service if you’re not sure you can honor it or maybe just refund a little something to your customer when that happens, that would change everything.
Nothing to say on the product it’s definitely good quality just wished I had bought it to someone more reliable.
19 July 2025
Unprompted review
Reply from Ants on a Melon, Inc.
Hi Anaëlle,
Thanks for taking the time to leave a review. We're sorry for the frustration with the shipping delay and understand how disappointing it was after paying for express service.
When your order came in with Saint Martin as the destination country, we held it and asked for confirmation. You let us know we could use France, and we set the label accordingly. We called UPS to investigate the delay, and they told us the issue came from the country being listed as France, which led to the misrouting.
We regret that the shipment didn’t arrive in the expected timeframe, but this issue was outside of our control. While international delivery estimates aren’t guaranteed, we understand your expectations weren’t met and appreciate your patience throughout.
We’re happy to hear you liked the product itself. If there’s anything else we can do to help, just let us know.
Best regards,
Indigo
AOAM Support
Verified
So I’ve been flowing for about 5 years…
So I’ve been flowing for about 5 years and half of that time Ants on a Melon has been my go-to suggestion for the more serious flow artist. AOAM has the best fiber optic flow toys on the market. The fiber counts are robust and silky and the shape of the handle (perfectly straight) helps with trickier maneuvers. I do double whips n rarely run into others who do the same but when I do it’s AOAM. Also I’ve totally had to send them in for servicing because I like to flow and invariably need a retune but they are quick to respond and fix for a small service fee if it’s not covered under warranty. I love this brand.
25 June 2025
Reply from Ants on a Melon, Inc.
Hey Rachel,
Wow — thank you so much for the awesome review! It seriously means a lot that AOAM has been part of your flow journey for so long. 🙌
We put a lot of love into our gear, so hearing that the fibers and handle design are working well for your style is the best kind of feedback. And yep — we’re always here for those inevitable tune-ups. Gotta keep your setup stage-ready!
Thanks again for all the love and support. Keep killin’ it out there! 🔥
– Indigo
AOAM Support
Verified
Great product and customer service and…
Great product and customer service and I asked if they could get it to me before a festival and they did!!! 🙏✌️❤️🔥⚛️
27 June 2025
Reply from Ants on a Melon, Inc.
Thank you so much! We're thrilled to hear the RGB Critter made it to you in time for your festival 🎉🙏 Your support means the world to us—enjoy and keep on glowing! ❤️🔥⚛️
– Indigo
AOAM Support
Verified
Reply from Ants on a Melon, Inc.
Thank you! We're so glad you're loving the light whip and had a great experience with us 🙌 Your support truly means a lot!
– Indigo
AOAM Support
Verified
Better with their order timing!
Im glad the staff was prompt about getting back to me about which generation of critter i wanted my sleeve for!
My gripe is with the ground delivery time, but i can't REALLY complain...
24 June 2025
Reply from Ants on a Melon, Inc.
Thanks so much for the feedback! We're glad to hear our team was able to help you quickly with the right Critter generation for your sleeve.
Totally understand the frustration around ground shipping times — but we’re happy to hear it arrived right on schedule in the end. If you ever need something faster, we offer upgraded shipping options at checkout.
Appreciate your support and hope you're loving your setup! 💡✨
Verified
I was expecting my package on Monday
I was expecting my package on Monday, today is Thursday and still no package, and I leave for my trip out west to do lightpainting in the morning, so I am very displeased
9 June 2025
Reply from Ants on a Melon, Inc.
Hi Joseph,
We’re sorry your package didn’t arrive in time. It was shipped within one business day as promised on our website, but once it’s in USPS hands, delays can happen that are unfortunately out of our control.
We understand the frustration and hope your trip still goes well. Let us know if we can help with anything else.
AOAM Support Team
Verified
Stunning, durable, & brighter than the future!
I have used your products since 2016 and recommend it to everyone! I absolutely love you guys! I could never say enough nice things. You have fulfilled last-minute orders for when I performed like complete angels. I still have my old steel og whip along with the beautiful and sleek new model. The durability and brightness are next level! I have yet to run into someone else who uses a double though. Thank you for everything and I will allllwayyys stick with antsonamelon 🫶🐜🍉
4 June 2025
Reply from Ants on a Melon, Inc.
Thank you so much for the kind words and for being with us since 2016. It means a lot to hear that our gear has held up and kept shining bright for you all these years.
We’re always happy to help when you’re in a pinch, and it’s awesome to know we’ve been part of your performances.
Really appreciate you sticking with us. You rock.
Team AOAM
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