We recently had a few repairs done at our home, including lighting issues and some door lock concerns. Although the first visit didn’t resolve everything, the company responded quickly and sent anot... See more
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I had a great experience touring this home. The agent was very professional, friendly, and knowledgeable. They answered all of my questions and made the process smooth and comfortable. I truly appreciated their time and excellent customer service. Highly recommend!
They don’t fix critical issues like the door lock not working and windows not installed correctly. They don’t have their own maintenance and hire someone (doesn’t tell you who) and I’ve had them hit of me and another one be rude. The contract they give you is very landlord friendly and they don’t listen to you at all. Greedy and hungry for money.

Reply from Belong
Very satisfied! The team was professional, responsive, and clear in communication. Looking forward to future collaboration.
Consistently poor experience. I am a tenant. We had our garbage disposal in our sink start leaking, preventing the use of both our sink and our dishwasher. It was over a week until the company responded to our work request. It took another two weeks for them to send out a technician just to examine the unit. They were very unresponsive to my communication. After the first examination, I wasn't able to get in contact with Belong for 4 days. At which point they told me they switched vendors and would have to contact a different company.
It was many weeks until they finally got it fixed, which is far longer than the legally mandated timeframe in our state. They also refused to send me the contact information of the homeowner to expedite the process.
We also had our dishwasher fail. It was another 5 days until we got a response. Another two weeks passed before they sent out a technician. They then submitted our address INCORRECTLY, causing the technician to not be able arrive at the property. And again, radio silence from Belong.
Every time I set up a voice call in their app, the appointment is never confirmed and I never receive a call.
It's been 25 days since the issue was reported. Which again, is far above the legally mandated timeframe.
I would avoid this company at all costs.

Reply from Belong
The warmth, promptness and helpfullness of everyone from team Belong was really amazing! They provide prompt supports and really makes anyone feel like home.
Marina was very informative about the house and helped us answer all questions we had. Great person and great experience much thanks to them.
Thank you team and especially Valentin for the professional communication throughout the experience as vendors in this case.
We truly appreciate your partnership.
Ignacio Arriaga
Ignacio`s Handyman Services
Since, 2022, BeLong has been managing my Condo while living in Japan. Consistently, they have gone beyond expectations to provide the utmost professionalism and care for my tenants! I strongly recommend them for anyone searching for.
Everything was taken care of in 1 day. Kevin and Joaquin were amazing.
She was so sweet and kind and ready to help me
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