Bennetts Reviews 24,092

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its competitive pricing and the availability of tailored packages and add-ons. Consumers appreciate the helpfulness and knowledge of the staff, who are seen as excellent representatives of the company. The customer service is frequently described as great, with easy and efficient arrangement of coverage. People highlight the user-friendly experience and the ability to quickly arrange policy changes. Many reviewers mention the cost savings achieved by switching to or renewing with the company, even with added benefits. The agents' patience, clarity, and ability to explain options thoroughly are also appreciated. Overall, reviewers feel they receive excellent value and service from a professionally run insurance broker.

Based on these reviews

Rated 5 out of 5 stars

I have used Bennetts over the years and I trust that if things did go wrong, Bennetts policy would look after my interests. The policies are competitively priced and offer include packages and add ons... See more

Rated 5 out of 5 stars

Very easy to arrange cover. Competive pricing with clear guidance to what my full cover entails. Very happy with a proffesionally ran insurance broker. Could I please have a paper copy ofmy Certificat... See more

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Rated 4 out of 5 stars

Well, it's a bit difficult to know how good unless a claim is made so I'm hoping never to find out exactly what service would be provided.. I've given 4 stars anyway because customer service was goo... See more

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Rated 5 out of 5 stars

Paulo was absolutely excellent in dealing with me & my needs. Saved me money by taking out another policy with another company on my renewal as was paying more for mileage increase. Knows his stuff. J... See more

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Rated 5 out of 5 stars

I have been a Bennetts customer for many years, I was buying a new bike and needed either a multi bike or second policy. The Bennetts agents were extremely helpful on the phone, they took their time a... See more

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Rated 5 out of 5 stars

Bennett’s quoted well with a challenge I had two bike two different postcodes. Underwriting tool little time, they mirrored NCB for 2nd Sunday bike, but all was well. Cancellation was painless on Wha... See more

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Rated 4 out of 5 stars

Could be better - my renewal was £690 - so I called to explain I added more security to my bikes Trackers and Hiplok Dx1000 - as recommended by Bennett socials … my hope was this investment would redu... See more

Rated 5 out of 5 stars

My go to Insurance Broker. Quick, efficient service, and competitive on prices (very important). My Insurance due to renew in April 26, but decided to sell one on my bikes on the multi-bike polic... See more

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Rated 5 out of 5 stars

Well, given a claim for my Bike having been stolen the afternoon Christmass Eve from Supermarket car park and not recovered. Feared the renewal on replacement Bike same model/year 21, but, came in c... See more

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Rated 5 out of 5 stars

Well after trying the internet databases we will take your money.com. - Decided that I should try Bennett's. Low n behold they delivered. The whole bike market as moved on with motorbike values, it's... See more

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Rated 5 out of 5 stars

Brilliant insurance company! (I've never made a claim yet though) Bennetts offer the best all around cover at a competitive price including many perks, competitions and extras. Be advised... See more

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Rated 5 out of 5 stars

I was buying a second bike and wanted to see if it was better to add it to my existing Bennetts insurance by converting that into a Multi Bike policy or to take out another, second policy. I called th... See more

Rated 5 out of 5 stars

What a change from the norm! Received renewal quote nice & early(ie 1 month) so had time to compare with the "magic" 21-26 days everyone tells you about. Comparison sites were more expensive & less c... See more

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Rated 4 out of 5 stars

Common to many brokers. Still a lot of fiddling about to get the proposal correct. E.g. the proposer is single, but the named rider is her common law partner! It is always difficult to tell what fac... See more

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Rated 5 out of 5 stars

Been with Bennetts for a very long time and three or four years ago their service was pants, ridiculous waiting on the phone before getting through, even being cut off on occasions. However, credit wh... See more

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Rated 5 out of 5 stars

Bennett’s were understanding and went that extra mile to be helpful and accommodating. I’d been riding on& off for 30+ years. My last bike insurance came to an end in October last year. The insurance... See more

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Rated 4 out of 5 stars

Thought I'd reviewed already? I guess that was another 'satisfaction survey'? This is why reviews loose so much meaning as the constant pop ups and box ticking drive you bonkers! The on-line baloney I... See more

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Rated 5 out of 5 stars

Insuring my motorcycles was made easy and at a decent price thanks to the great friendly support offered with Bennetts. I added another bike to my existing policy and was taken through all the options... See more

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Rated 5 out of 5 stars

I wanted to add my partner onto my motorbike insurance. Kennedy was excellent. She guided us both through the options, dealt with an unforeseen hiccup and checked with other underwriters to get us the... See more

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Rated 5 out of 5 stars

A very helpful professional young lady helped me with my motorcycle insurance. She explained everything clearly and spoke clearly in unbroken English. I found this quite refreshing to be able to talk... See more

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Rated 5 out of 5 stars

Apart from the fuff of reaching an agent, which wasn't difficult, simply long winded, all went very well. The agent was helpful and knowledgeable taking time to complete my insurance policy. My call... See more

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Rated 5 out of 5 stars

Whatever the website looks like the main reason I came here was the price. One internet recommendation was nearly double my quote on here. I would have stayed loyal to Swindon insurance if they hadn’t... See more

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Rated 5 out of 5 stars

The auto renew keeps me out of trouble, its too easy to forget renewal dates. The policy was easy to set up initially, which at the time was at a very competitive price, particularly with all the var... See more

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Rated 5 out of 5 stars

Easy to get & competitive quote. Fill in owner & bike details, add any extras you want & get a good quote. I have been renewing for years & always managed to haggle around £10 off. Saved £50 by doing... See more

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Rated 5 out of 5 stars

Had an accident 4 weeks ago..not my fault. Excellent communication, clear instructions and settlement partially complete. Quick change of hire bike when the ncx was too tall, with a choice of other... See more

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Rated 5 out of 5 stars

I found the agents I spoke to when getting my new policy listened to my needs and were very helpful.they made the whole process easy to understand and explained in detail so I understood everything. I... See more

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Rated 5 out of 5 stars

No hassle and a best price by renewing. I've been with yourselves and many other through a lifetime of biking, and it was refreshing to be offered a good price to renew versus the old usual... See more

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Rated 5 out of 5 stars

Bennett insured my first motorcycle a Yamaha RD 250 B way back in 1979. Yes through the years since I have swapped and changed between various companies I have always found, especially in my later... See more

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Rated 5 out of 5 stars

A shout out to Paulo who is very knowledgeable and helpful - great customer service. Rather than go back to my (now ex!) insurer for a renewal re-quote, I decided to move my multi-bike policy to Benne... See more

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Rated 5 out of 5 stars

I phoned Bennetts today to put an additional bike on my existing policy. Aftab took my call and made the whole process extremely simple and straightforward. He was particularly clear and concise in... See more

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Rated 5 out of 5 stars

Insurance is something you hope you will never test, difficult to rate. I can say that the price was good and the service has been good. RAC cover is OK, they in my experience, are very slow 8 hours... See more

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Rated 5 out of 5 stars

I needed to make a change to my bike description, achieved that via the chat. Then had to update my payment details, I had to get through the security details on my phone keypad, but managed that & go... See more

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Rated 5 out of 5 stars

All went swimmingly well. The whole process was made simple due to all my viral information being auto filled. I'm happy with the level of cover & premium paid. Including breakdown cover was convie... See more

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Rated 5 out of 5 stars

To be honest until I have to make a claim I’m just giving them money each year. I did re insure online again this year so haven’t even spoken to someone so can’t really comment on that either so until... See more

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Rated 5 out of 5 stars

My premium has reduced from last year so I know Bennetts are looking for the best deal for me. Once my details are with them everything renews automatically so I don't need to do anything unless some... See more

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Rated 5 out of 5 stars

Absolutely amazing customer service, best from Bennet's so far! Nothing was too much hassle, agent took the time to answer my questions and concerns whilst saving me a few quid at the same time. ( Vir... See more

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Rated 5 out of 5 stars

By no means the cheapest renewal quote , did my usual shopping around on the comparison sites & yes they were by far cheaper but then you start factoring in all the extras & then you realise there’s... See more

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Rated 4 out of 5 stars

Very happy with the simple roll-over onto the next policy year. Most companies of course do this, but difference being that BENNETS were still competitive! I’d have given 5 Stars if you had pointe... See more

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Rated 5 out of 5 stars

Nowadays lots of companies big themselves up on their customer service but then fail to deliver. Not Bennett’s. The agent was extremely helpful and honest if there was any Thing she didn’t know. Mos... See more

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Rated 5 out of 5 stars

Cheapest deal available for my 650 Bandit, an increase on last year but all companies have increased their prices. I have to admit to missing my renewal email so it auto renewed. I did then check that... See more

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Rated 4 out of 5 stars

Review completed after being sent a few emails by Bennett’s. This review only covers the purchase of a policy. After a quote on a comparison site I called them direct. My insurance had gone up conside... See more

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Company details

  1. #98 of 165 best companies in Insurance broker
  2. #87 of 230 best companies in Insurance agency
  3. #35 of 126 best companies in Insurance company
  4. #2 of 11 best companies in Motorcycle Insurance Agency

About Bennetts

Written by the company

Established in 1930, Bennetts helps provide the premium level of cover riders expect from a leading UK insurance company. We find motorcyclists the best price from our panel of insurers on classic and modern machinery with insurance policies that include an expert 24-hour claims service, 90 days European cover, the ability to ride other bikes and allow the most common modifications included as standard.

For riders that insure directly with us, they can also enjoy free membership to BikeSocial; the unique discounts, experiences, competitions and advice platform. Anyone buying Bennetts motorcycle insurance through an insurance comparison website can also access BikeSocial for the price of £60 for 12-months access.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

24K reviews

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Rated 3 out of 5 stars

I feel you gave me a good price when I…

I feel you gave me a good price when I took out the policy last year, and you were hoping I'd let it roll over with a massive price hike, after calling to cancel my policy you came down a bit on the price, but talking to my biker friends they have told me where to go for my cover next year,

9 February 2026
Rated 5 out of 5 stars

Totally painless process!!!!

Totally painless process from start to finish both on line and in person when I had a query. Haven’t had a bike for a while, I was with Bennett’s before and wouldn’t go anywhere else.

9 February 2026
Rated 5 out of 5 stars

Well done Bennetts.

It was great to receive a renewal that was cheaper than the year before, normally when you renew for a second year the premium is higher, so well done Bennetts.

4 February 2026

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