The Better Home Company Reviews 252

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

The Better Home Company organised the refurbishment of our roof from start to finish, and were excellent. Very responsive, quick and efficient. Thank you to Kasia, Natasha and the rest of the team!

Company replied

Rated 5 out of 5 stars

I highly recommend The Better Home Co.for their outstanding professionalism and exceptional work. A special thanks to Kasia, who handled my case with great communication skills and impeccable attentio... See more

Company replied

Rated 5 out of 5 stars

Matteousz came this week to jet wash our incredibly dirty patio. He arrived precisely in time, reviewed the work, sorted out the necessary equipment efficiently and professionally, and worked without... See more

Company replied

Rated 5 out of 5 stars

The guy who came was extremely pleasant , helpful and resourceful. He managed very quickly to source all the paints and did an excellent job of filling and repainting all small cracks and holes left... See more

Company replied

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Company details

  1. Property Maintenance
  2. Custom Home Builder
  3. Decoration and Interior Design Store
  4. Electrician
  5. Handyman
  6. Plumber

Written by the company

Exceptional Refurbishment, Construction & Aftercare for Luxury Projects


Contact info

4.9

Excellent

TrustScore 5 out of 5

252 reviews

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Rated 5 out of 5 stars

Excellent service

The Better Home Company organised the refurbishment of our roof from start to finish, and were excellent. Very responsive, quick and efficient. Thank you to Kasia, Natasha and the rest of the team!

4 November 2024
Unprompted review
The Better Home Company logo

Reply from The Better Home Company

Thank you Chris, we appreciate you taking the time to share this. Best, Mads - Director

Rated 5 out of 5 stars

I highly recommend The Better Home…

I highly recommend The Better Home Co.for their outstanding professionalism and exceptional work. A special thanks to Kasia, who handled my case with great communication skills and impeccable attention to details. I also want to extend my gratitude to Kat and his amazing team for the excellent job they did fixing the damages in my property. Their efficiency and expertise truly stood out. Thanks to The Better Home Co., Kasia, Kat, and the entire team behind this success. A job well done!

2 September 2024
Unprompted review
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Reply from The Better Home Company

Thank you Abrar! Very kind of you to take the time to leave us this lovely review.
Best, Mads - Director

Rated 5 out of 5 stars

Highly recommendable

High quality workmanship, excellent communication and rapid constructive solutions to any minor problems that arose.

25 July 2023
Unprompted review
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Reply from The Better Home Company

Hello, thank you very much for your review. We appreciate it greatly. Best, Mads - Director

Rated 5 out of 5 stars

I called them in for one thing & they…

I called them in for one thing & they discovered a gas leak which we might otherwise never have found.
Wow ! We might owe the Better Home Company....

6 July 2023
Unprompted review
The Better Home Company logo

Reply from The Better Home Company

Thank you for the kind review. We appreciate you taking the time.
Best, Mads - Director

Rated 5 out of 5 stars

Nothing but excellence

Nothing but excellence! We have a pleasure to work with The Better Home Company on multiple refurbishments projects and their quality of work as well as professional approach at every step of the way has been consistently fantastic.

13 February 2023
Unprompted review
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Reply from The Better Home Company

Thank you Alex

Rated 5 out of 5 stars

Important if you are trusting your property to an agency

I work as a subcontractor occasionally for The Better Home Company and find them fair, honest and thorough. A lot of companies in London cut corners and try to get jobs done cheaply while giving the customer the impression that the job has completed to a higher standard than it really has. With this company, you get exactly what you pay for.

10 January 2023
Unprompted review
Rated 5 out of 5 stars

Sticking front door and broken lock

The front door of the flat was sticking and the lock was broken. The man came, showed his expertise in solving the front door issues, and fixed these issues very quickly. He even cleaned the floor after processing the wooden door frame which was not expected by me. Overall, the person is really nice and professional and I would definitely recommend this company if you need to repair the front door in your flat.

10 October 2022
Unprompted review
The Better Home Company logo

Reply from The Better Home Company

Good evening Can, thank you very much for the kind review. It is hugely appreciated.
Best, Mads - Director

Rated 5 out of 5 stars

Well done!

Stewart is remarkable. The new loo looks (and is!) great. He put a great deal of very skilful, pleasant, conscientious work on this - actually leaving one day in the early morning while we were away! - and we are grateful to him and your company.

26 September 2022
The Better Home Company logo

Reply from The Better Home Company

Dear Benedict, thank you very much for the lovely review. We are so pleased. Thank you for taking the time.
Best, Mads - Director

Rated 5 out of 5 stars

Great job on WC repairs

The flushing mechanism of three of our toilets broke down. One of them was encased in a partition wall with very limited access. We thought that opening part of the wall would be necessary but Jarek, who was sent by Better Home, managed to replace the flushing mechanism without this. He also carefully investigated a suspected small leak at one of the toilets and repaired it. Jarek has been overall very professional, friendly and efficient. We are very happy with the overall experience and result.

22 September 2022
Unprompted review
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Reply from The Better Home Company

Dear P Eaton, so pleased you are happy with the work by Jarek and the overall experience. We really appreciate you taking the time to leave us a review. Best, Mads - Director

Rated 5 out of 5 stars

General repairs around the house

Had a great experience with Stewart who has visited a few times to repair different things in the flat and has always been very professional, friendly and competent.

21 September 2022
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Reply from The Better Home Company

Hello Sheila, thank you for your kind review. And also many thanks for taking the time to review us & Stewart. Best, Mads - Director

Rated 5 out of 5 stars

Shower pump replacement

Job done as planned and promised.
Clean and tidy through whole process.

15 September 2022
The Better Home Company logo

Reply from The Better Home Company

Dear Maciej, thank you very much for taking the time to review. Kind of you.
Best, Mads - Director

Rated 5 out of 5 stars

Great experience from quote to…

Great experience from quote to completion of the work. All done quickly, without any trouble and to a high standard. This will be my “go to” company for future jobs around the home.

9 August 2022
The Better Home Company logo

Reply from The Better Home Company

Hello Emma, thank you so much for the lovely review. We look forward to hearing from you again!
Best, Mads - Director

Rated 5 out of 5 stars

Tv bracket and 6 pictures mounted all…

Tv bracket and 6 pictures mounted all within an hours work.

The better home company just keeps getting better!!!!

Thank you for such a speedy response. If you need anything done at home and you are as useless as I am at home improvements call the better home company.

Thank you so much once again.

Derick

29 July 2022
Unprompted review
The Better Home Company logo

Reply from The Better Home Company

Afternoon Derick, thank you for your kind review. Hope to hear from you again soon!
Best, Mads - Director

Rated 5 out of 5 stars

Very professional

29 July 2022
The Better Home Company logo

Reply from The Better Home Company

Dear Siobhan, thank you! Very kind of you to take the time to review us.
Best, Mads - Director

Rated 5 out of 5 stars

Very happy with job to be done by this…

Very happy with job to be done by this company, and painter Lukas go extra mile to make everything nice and tidy. Thanks guys

24 July 2022
Unprompted review
The Better Home Company logo

Reply from The Better Home Company

Dear Arturas, hope you are very well. Thank you so much for your kind review. We appreciate it very much.
Best, Mads - Director

Rated 5 out of 5 stars

Prompt and friendly

Prompt, polite, friendly and efficient repair work.

20 July 2022
The Better Home Company logo

Reply from The Better Home Company

Hello Sean, thanks so much for the kind review. We truly appreciate you taking the time.
Best, Mads - Director

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