Super grande sito ell had an issue with a bonus. So went and chatted with customer support and yes you actually chat with a real Human. My guy was KYLE from Day One .. Perfect example of great custome... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
Based on these reviews
Well had an issue with a bonus. So went and chatted with customer support and yes you actually chat with a real Human. My guy was KYLE from Day One .. Perfect example of great customer service. It to... See more
Company replied
Billionaire Spin, is a new casino but is doing a great job so far!! The vibe is great. Support is awesome and quick at responding and the bonuses to sign up; can’t complain! Although not much luck ha... See more
Company replied
So far I am happy and pleased with this casino place If possible I would like you to get the Netent slot's provider Those slot are offering free spins, bonuses and a great RTP's in general... See more
Company replied
I would like to tell you that my experience with the support team was a very good experience and I good outcome for me. I joined because I was sent a text message which was from. 3rd party with a gr... See more
Company replied
Very helpful customer service very patient and very helpful The games are excellent chicken road is real and fun and pays better than any other casino I've tried i was very sceptical before trying t... See more
Company replied
Fun casino plays smoothly but the helpdesk is awesome you can ask everything they gonna do what they can and that's a lot more than the average casino. 😉
Company replied
Great casino support, easy to use casino well set up and good selection of games. But the main thing that stands out was there supports willing to to help me with any questions or concerns I had!
Company replied
Everytime I'm unsure about something they are there to help me and make me understand I don't even have to wait long they are amazing and I'm very thankful
Company replied
So this casino is really good because u get many diffrent bonuses and u get a daily wheel when u deposit something. u get birtyhday gifts also. And it's really easy to withdrawl.
Company replied
This company helps out wonderfully to all clients that are in need for help. Give them 5/5 rating for their overall performance. Keep up the great work folks! 🙂👍
Company replied
This app is the best for bet your money. It’s original he have all companies with all games. Very good bonuses and very fast chat support. Money withdrawal and deposit it’s very fast to.
Company replied
They have a lot of great games and if you have an issue their support is very efficient in getting back to you. I also like the simplicity of the app when using.
Company replied
Like this platform, it has a lot of games and a lot of bonus without deposit. The customer service is very good and quickly. It's easy to converse the bonus money a real money.
Company replied
I won €10,225 at Billionaire Spin Casino and requested my withdrawal, but they refused to pay me. I contacted customer support many times, and they only give excuses and delays. I provided all verif... See more
Company replied
Great site thats easy to use ad top customer service that always provides quick and helpful solutions.
Company replied
It's a user friendly interface and easy to use with access to a high number of sports and betting types. The support is quick and effective.
Company replied
In general a good experience until I needed to contact support. Every time I attempt live chat, the icon simply disappears and I am left wondering what to do. Just by chance I came across an email wh... See more
Company replied
Avoid at all cost. Scam company will lead you along for their withdrawal process. Spent 48 hours trying to get verified (their claim is within 24 (lie)), another 24 trying to withdraw, then after 24 h... See more
Company replied
dont deposit on billionare spin its scam i deposited 2 on site i verified everything, give them everything what they ask but when you withdrawn they canceled you every time i try all method withdrawn... See more
Company replied
Five times I've made withdrawal request and everytime it comes back cancelled or denied with no explanation. I have been verified and completed all required steps and even live chat can't tell me why!... See more
Company replied
These people giving Billionairspin good wraps either works for the company or getting paid by them. I have recently join this crap casino, made 2 deposit, won over $700, made a withdrawal of $500, all... See more
Company replied
I don't know about this site. But something weird is happening. I'm trying to withdraw a lucky but modest win...when I go to the withdrawal section,there I have only 2 methods of withdrawal....... See more
Company replied
I deposited 50€ into my account on 09.04.2025 and requested a withdrawal. However, I was informed that I had to wager my deposit [3x] before I could withdraw, even though the terms on the website only... See more
Company replied
Had hard time to withdraw they told me 5 days never got anything went back ask them again they said they had a problem. So they had proposed 250 spins or 45 dollars. I took 45 dollars and they had giv... See more
Company replied
Dear Trustspilot readers, Please avoid Billionairespin at all costs. These past 3 months I have been an active user of this casino and have lost a lot of money. Recently, i got a bonus offer, after l... See more
Company replied
My wife won and you are making it impossible for her to get her winning $. She has given all documents..ordered a bank card with her name...I think you should be ashamed. Hopefully you will do right b... See more
Company replied
Super casino games are awesome you have a lot of oportunity to win big good luck everyone
Company replied
Customer service here is fantastic. They help out at first hand and always makes the customer very happy.
Company replied
It’s a wonderful website and customer service is really helpful (I want to say thanks to Zelda, she is a star)
Company replied
Comunication is very quickly, and very good information. This games in the casino is too much and nice . I like this casino. 276ChillFerret :-)
Company replied
Many €€ into it bud to see Some back 0€. Hope it will change with 20 free spins and after in a game. That this review is worth it .. still waiting from my 20€ i uploaded and dindt see on my account an... See more
Company replied
Great games and variety understandable menu and great options for bonuses. great customer support with fast responses and help
Company replied
experience is good, support team is very helpful, and they are trying their best to found issues
Company replied
The best site if played till now. The support members are all very friendly and were always helping me fast.
Company replied
very cool casino! deposits are ultra fast, they have i think every single provider there. 10/10
Company replied
Great establishment. Great gaming experience. Add pops up I sigh up, ended up winning & withdrawing 850!!! Highly recommend.
Company replied
Amazing feedback and a large variety of games to play. Highly recommended!
Company replied
great casino , really had fun playing here , support is very quick and helpful
Company replied
Cool selection of games! Fun to play! Friendly costumer support !
Company replied
Great selection of games. Amazing bonuses with decent playthrough requirements. Last but not least amazing customer service. Highly recommended!
Company replied
4.5
Excellent
576 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very poor support. Left in no man's land whilst in need of help.
In general a good experience until I needed to contact support. Every time I attempt live chat, the icon simply disappears and I am left wondering what to do. Just by chance I came across an email which I have used, still waiting on a response. And my question is simple.. "what country do they make their payouts from"? I have had a payout processed but have since found out my bank doesn't take overseas payments. So how difficult will it be if I need my payout changed to a different bank?
20 December 2025
Unprompted review
Reply from Billionairespin
Hello Bronwyn!
Thank you for taking the time to share your detailed feedback with us. We’re glad to hear that your overall experience has been positive, and we’re truly sorry to learn about the difficulties you faced when trying to reach our support team. We understand how frustrating this can be, especially when you’re waiting for important information regarding your payout.
Regarding your question, please note that for full transparency, all relevant details about our gaming license and regulatory framework are clearly outlined in the Terms and Conditions section of our website. Please rest assured that we strictly follow all applicable regulations to ensure a secure and fair environment for all players.
We take player concerns very seriously, and our support team is best equipped to assist you with payout-related questions, including possible options if a change of bank details is required. We appreciate your patience and understanding, and we are continuously working to improve both our support accessibility and overall service quality.
Best regards,
BDMbet Team
I got tons of money and the support is…
I got tons of money and the support is great
14 December 2025
Unprompted review
Reply from Billionairespin
Hello!
We truly appreciate your kind feedback and are thrilled to hear about your positive experience.
Thank you for your support. We look forward to welcoming you back soon!
Best regards,
BillionaireSpin Team
Reply from Billionairespin
Hello Will!
Thank you so much for your kind words! We’re thrilled to hear that you love our site and are enjoying your experience. Knowing that our platform brings you excitement and satisfaction truly motivates us to keep improving and offering even more fun and rewarding features. We can’t wait to continue providing you with a top-notch experience every time you visit.
Best regards,
BillionaireSpin Team
Great site with good payout
Billionaire Spins is a great site with great payouts.
7 November 2025
Unprompted review
Reply from Billionairespin
Hello Jian!
Thank you for sharing such wonderful feedback! We’re thrilled to know that you’re enjoying your experience on BillionaireSpin and that our payouts have met your expectations. Our team works hard to provide fair, exciting, and rewarding gameplay for all our players, so it’s fantastic to hear that you’re having a great time. We truly appreciate your support and look forward to bringing you even more winning moments in the future!
Best regards,
BillionaireSpin Team
Reply from Billionairespin
Ciao Jordan!
Grazie mille per le tue gentili parole! Siamo entusiasti di sapere che trovi il nostro sito semplice, efficace e piacevole da usare. Creare una piattaforma facile da navigare e che offra al contempo un'esperienza divertente e coinvolgente è molto importante per noi, ed è meraviglioso sapere che soddisfa le tue aspettative. Il tuo feedback ci incoraggia davvero a continuare a migliorare e a offrire la migliore esperienza possibile ai nostri giocatori.
Cordiali saluti,
Team BillionaireSpin
Reply from Billionairespin
Hello Nathan!
Thank you so much for your wonderful feedback! We’re thrilled to hear that you enjoyed the slot and that you highly recommend it. Creating exciting and engaging games for our players is always our goal, and it’s fantastic to know that this one hit the mark for you. Your support truly motivates us to continue delivering top-quality gaming experiences and more fun moments for everyone.
Best regards,
BillionaireSpin Team
This is very helpful app on this app…
This is very helpful app on this app you can earn lot of money by playing game sports etc. so please download this app then earn lot of money.
29 October 2025
Unprompted review
Reply from Billionairespin
Hello Surya!
Thank you for your feedback! We’re glad to hear that you find our app helpful and enjoyable for earning and playing. However, we noticed that your rating was quite low, and we’d really appreciate it if you could share what might have caused that. Your insights help us understand where we can improve and make your experience even better.
We truly value your support and hope to provide you with an experience worthy of five stars next time! If there’s anything we can do, just drop us a message at [email protected] with "Trustpilot" in the subject line.
Best regards,
BillionaireSpin Team
Reply from Billionairespin
Hello Zoltan!
Thank you so much for your enthusiastic feedback! We’re thrilled to see your excitement and are so glad that you’re enjoying your experience with us. Your support and positive energy truly motivate our team to keep delivering the best gaming and service experience possible. We can’t wait to welcome you back for even more fun and rewards!
Best regards,
BillionaireSpin Team
31AgileLark Its the best
28 October 2025
Unprompted review
Reply from Billionairespin
Hello!
Thank you so much for your fantastic feedback! We’re thrilled to hear that you consider us the best. Creating an enjoyable and rewarding experience for our players is always our goal, and knowing that you’re happy with what we offer truly motivates our team. We look forward to welcoming you back for even more exciting moments and great experiences!
Best regards,
BillionaireSpin Team
Reply from Billionairespin
Hello Kurdish!
Thank you for your kind words! We’re delighted to hear that you consider our casino the best. Providing a fun, exciting, and rewarding experience for our players is always our priority, and it’s wonderful to know our efforts are appreciated. We look forward to welcoming you back soon for many more memorable moments!
Best regards,
BillionaireSpin Team
Any issue they are straight on it and…
Any issue they are straight on it and their loyalty second to none to help.
28 October 2025
Unprompted review
Reply from Billionairespin
Hello Joshua!
Thank you for sharing your wonderful feedback! We’re thrilled to hear that our team has been quick to assist you and that you appreciate the loyalty and dedication we bring to helping our players. Providing fast, reliable, and supportive service is something we truly take pride in, and it’s fantastic to know it makes a difference in your experience. We sincerely value your kind words and look forward to continuing to support you whenever you need.
Best regards,
BillionaireSpin Team
very cool casino
very cool casino! deposits are ultra fast, they have i think every single provider there. 10/10
25 October 2025
Unprompted review
Reply from Billionairespin
Hello Samuel!
Thank you so much for your amazing feedback! We’re thrilled to hear that you’re enjoying our casino and that our ultra-fast deposits and extensive selection of providers have made a great impression. Creating a seamless, fun, and comprehensive gaming experience is always our goal, and it’s fantastic to know that it’s hitting the mark. Your support and high rating mean the world to us, and we look forward to keeping your experience top-notch every time you visit.
Best regards,
BillionaireSpin Team
Impossible withdrawal
I don't know about this site.
But something weird is happening.
I'm trying to withdraw a lucky but modest win...when I go to the withdrawal section,there I have only 2 methods of withdrawal....crypto and Skrill...:-/ .
I made the deposit with card....I have 36 Hours,and counting , since I'm trying to make the actual withdraw. The only crypto wallet I have is that one from Revolut...when I put the wallet address the transaction doesn't take place because it doesn't find the source...
On Skrill...and the only information they ask for is my email and I never deposited with Skrill...and after I requested the maximum limit of withdrawal (€1000),for 6-8 times...and it's always rejected... reason,I don't know.
Support...? They always ending like this : "Thank you Dumitru, I escalate your case, my team will check it and fix that, they will notify you via email it could take 30-240 minutes ❤️"
Ok....is anyone else in this position?
24 October 2025
Unprompted review
Reply from Billionairespin
Hello Letcanu!
Thank you for taking the time to share your experience. We’re truly sorry to hear about the difficulties you’ve encountered with your withdrawal process - that’s certainly not the smooth experience we aim to provide.
If there’s anything we can do, just drop us a message at [email protected] with "Trustpilot" in the subject line. We’re here to help!
Best regards,
BillionaireSpin Team
My name is ARTAN and i love BILLIONAIRE…
My name is ARTAN and i love BILLIONAIRE SPIN
22 October 2025
Unprompted review
Reply from Billionairespin
Hello!
Thank you so much for sharing your enthusiasm, Artan! We’re overjoyed to hear that you love Billionaire Spin. Knowing that our players enjoy their experience with us truly motivates our team to keep delivering exciting games, smooth gameplay, and top-notch service. We can’t wait to continue providing you with even more fun and memorable moments on the platform!
Best regards,
BillionaireSpin Team
Alesgut...
20 October 2025
Unprompted review
Reply from Billionairespin
Hallo Anatoli!
Vielen Dank für Ihr Feedback! Wir freuen uns, dass Sie mit uns zufrieden waren. Wir sind stets bemüht, Ihnen einen angenehmen und stressfreien Aufenthalt in unserem Casino zu ermöglichen. Ihr Feedback hilft uns, uns kontinuierlich zu verbessern. Wir hoffen, Ihren nächsten Besuch noch angenehmer und spannender zu gestalten!
Mit freundlichen Grüßen,
BillionaireSpin-Team
It’s a wonderful website and customer…
It’s a wonderful website and customer service is really helpful (I want to say thanks to Zelda, she is a star)
19 October 2025
Unprompted review
Reply from Billionairespin
Hello Andrius!
Thank you so much for your kind words! We’re delighted to hear that you enjoy our website and that our customer service has been so helpful. We’ll be sure to pass along your thanks to Zelda - she’ll be thrilled to hear your feedback! Your support and appreciation mean a lot to us, and we look forward to continuing to provide you with an outstanding experience.
Best regards,
BillionaireSpin Team
Cool selection of games
Cool selection of games!
Fun to play!
Friendly costumer support !
16 October 2025
Unprompted review
Reply from Billionairespin
Ciao Leonie!
Grazie mille per le tue gentili parole! Siamo lieti di sapere che trovi la tua esperienza piacevole e visivamente accattivante. Feedback positivi come il tuo ci incoraggiano a continuare a offrire una piattaforma divertente e coinvolgente a tutti i nostri giocatori.
Apprezziamo davvero il tuo supporto e non vediamo l'ora di darti il benvenuto per altri momenti fantastici!
Cordiali saluti,
Team BillionaireSpin
its a good casino too may game to pla…
its a good casino too may game to pla yand fast withdraws
16 October 2025
Unprompted review
Reply from Billionairespin
Hello Dimitris!
Thank you so much for your wonderful feedback! We’re thrilled to hear that you’re enjoying the variety of games and appreciate the fast withdrawals. Providing a smooth and enjoyable gaming experience for our players is always our top priority.
Your support means a lot to us, and we look forward to welcoming you back for even more fun and exciting moments!
Best regards,
BillionaireSpin Team
Reply from Billionairespin
Hello Dorin!
Thank you so much for your kind feedback! We’re delighted to hear that you found our support quick and helpful. Providing prompt and attentive service is very important to us, and it’s wonderful to know that it made a positive impact on your experience. Your encouraging words motivate our team to continue delivering the best service possible every time. We look forward to assisting you again whenever you need us!
Best regards,
BillionaireSpin Team
Amazing game play
13 October 2025
Unprompted review
Reply from Billionairespin
Hello Valentin!
Thank you so much for your feedback! We’re thrilled to hear that you’re enjoying the gameplay. Creating a fun, exciting, and seamless gaming experience for our players is always our top priority, and it’s wonderful to know that it shows. Your support encourages us to keep delivering high-quality games, and we look forward to welcoming you back for even more amazing moments!
Best regards,
BillionaireSpin Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.