blue self storage Reviews 1,332

TrustScore 5 out of 5

5.0

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their pleasant, efficient, and helpful attitude, noting their promptness in addressing issues and requests. Consumers appreciate specific team members, highlighting their exceptional customer service skills and willingness to go the extra mile. People feel reassured by the high level of security, including CCTV, controlled entry/exit, and on-site security personnel. The service is highly valued, with reviewers emphasizing the cleanliness and security of the units. The available facilities, such as wash bays, grey water disposal, and air services, are considered excellent and convenient. The user experience is seamless, with easy access and a straightforward process from start to finish. The overall consensus is that this storage facility provides a secure, well-maintained, and customer-focused service.

Based on these reviews

Rated 5 out of 5 stars

Cardiff Blue storage is an excellent facility. We feel very reassured that our caravan is safe there with the CCTV and controlled entry/exit with on site security staff. The office staff are very ple... See more

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Rated 5 out of 5 stars

Amazing storage facility,we had our motorhome stored here,the security is top notch,dog patrols,photo id and fob needed to get past the gatehouse. Also there's an elsan point,drive over grey drain, ai... See more

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Rated 5 out of 5 stars

We’ve used Blue Self Storage for a number of years with previous caravans. We’ve recently changed from Motorhome to Caravan and I must say the transfer was seamless. Staff were really helpful and fr... See more

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Rated 5 out of 5 stars

Blues Self Storage is a great choice to store your caravan/camper if you're in the Newport/Cardiff area. Had our caravan stored here for over 10 years in the knowledge that its safe 24/7. Good sec... See more

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Rated 5 out of 5 stars

We are very pleased with Blue Self Storage. The site is well maintained and organised. Vehicle washing facilities are ideal for for motor homes and caravans with mobile gantries giving access to c... See more

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Rated 5 out of 5 stars

Communication from start to finish of the onboarding was flawless. Everyone was very accommodating and made all the information very clear. The site’s security appears to be excellent. Nice treat se... See more

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Rated 5 out of 5 stars

Sharon just shines through at Blue self storage. Her approach to problem solving makes you realise that there are no problems just solutions. Sharon is an absolute joy to deal with so thank you for al... See more

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Rated 5 out of 5 stars

Great service and the units are very clean & secure. Easy access and pleasure to deal with. Only had a temporary storage cabin but would definitely recommend or use them again based on service and the... See more

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Rated 5 out of 5 stars

Bernadette was friendly, informative and she was able to explain and answer all my questions. The storage facility was excellent, safety and security is paramount to the company and l feel that my... See more

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Rated 5 out of 5 stars

We stored our caravan here for years and the staff were really friendly and professional. Recently sold our van so 'left'. Delighted and surprised to find that the refund for unused time was more tha... See more

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Rated 5 out of 5 stars

Would not hesitate to recommend Blue Self Storage very professional from start to finish. We didn’t know how we would need storage due to a new build this wasn’t a problem at all. We completed earlier... See more

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Rated 5 out of 5 stars

I visited the site following a phone call regarding refill Calor Gas bottles. The lady was very polite and friendly and made my purchase so easy. Having arrived at the site, Bernie dealt with my Gas p... See more

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Rated 5 out of 5 stars

The staff at Blue Self Storage are always ready to help and offer great customer service. Bernie has been great in particular with dealing our recent requests. The storage units we have are perfect fo... See more

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Rated 5 out of 5 stars

Ive had a great experience with Sharon the manager at Blue self storage Wentloog. She always Professional, friendly and extremely helpful. Everything is so well maintained, secure and run very efficie... See more

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Rated 5 out of 5 stars

The application form was very easy to fill out. Excellent prices, fantastic site, 24 hour security, guard dogs patrolling the grounds. Everything i wanted in a storage company. So professional from st... See more

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Rated 5 out of 5 stars

My experience with blue storage 💙 is a plus all round. Staff are kind patient, as I'm terrible with technology. I was recommended by my neighbour. Whom also uses there containers. The site is very we... See more

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Rated 5 out of 5 stars

I have been with Blue self storage for many years, they have always giving me outstanding customer service. I would like to say thank you for sort closing one of the containers for me Sharo... See more

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Rated 5 out of 5 stars

Excellent service from Blue Self Storage as always. Just switch our caravan over and the transition was seamless. Big shout out to Bernie and her amasing customer service skills and arranging exac... See more

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Rated 5 out of 5 stars

Amazing service spoke to Dean ,Sharon and Rhi initially who were so helpful then they kindly sent Ian to help me with my nightmare of a house move taking a lot of my stuff into storage ! What a legen... See more

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Rated 5 out of 5 stars

Sharon was the most wonderful representative. She was kind, engaging and knowledgeable. I felt like I was being taken care of by a good friend. I will recommend this service as long as people like... See more

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Rated 5 out of 5 stars

Our motorhome was stored at blue self storage in Wentloog for a number of years where it was safe and secure. The van wash facilities are excellent and the care and support from all the team, includin... See more

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Rated 5 out of 5 stars

Blue Self Storage, have great storage facilities, they're easy to find and have great access. Their helpful and friendly staff make it a simple process to set up the account. We've been using them for... See more

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Rated 5 out of 5 stars

5 star service ! Needed to replace my Calor propane cylinder for silver soldering and spoke to Alex on the phone. Very friendly service within an hour or so I'd popped down to their site and got a fu... See more

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Rated 5 out of 5 stars

Excellent service. I was bringing a new car home from Wolverhampton to Cardiff. Everything was waiting for me when I finally got there, paperwork with security, padlock and lock for my container (wh... See more

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Rated 5 out of 5 stars

I would choose Blue Self Storage again. From contacting them to inquire they were extremely helpful, directed me with what I needed and would best suit my needs and nothing was 'too much'. The contain... See more

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Rated 5 out of 5 stars

We stored our caravan here for 13 years. Over that period price rises were minimal and reasonable and the security first class. Staff were always friendly and professional. On ending our contract we... See more

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Rated 5 out of 5 stars

Blue storage to the rescue, I can’t thank Dean and Rhi enough absolutely saved the day. As a small business owner my van broke down being off the road can be a nightmare. Dean Kindly allowed me to use... See more

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Rated 5 out of 5 stars

Very helpful + personable staff from the office and those on the gate. Reasonable prices and very very very easy access. Can't fault them for anything thus far! They have a lot of support facilitie... See more

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Rated 5 out of 5 stars

I cannot rate blue self storage, Cardiff, highly enough. Fantastic facilities and service. Bernie went above and beyond to help me in a friendly and efficient manner. I feel safe and looked aft... See more

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Rated 5 out of 5 stars

Such a friendly team here, im really happy with the support and services always on hand to help especially Bernie. Such good value for money with so many services here for my caravan. I feel such secu... See more

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Rated 4 out of 5 stars

I’ve had different containers here over the years and every time I have a first class experience. Today I was assisted by Bernadette Crook who was absolutely amazing. Thanks guys really appreciate you... See more

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Rated 5 out of 5 stars

Excellent work by Sharon, was very helpful in the early stages of my enquiry and followed up in a professional manner. Totally forgiven for calling me whilst I was on holiday in Cyprus, but actually... See more

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Rated 5 out of 5 stars

Bernadette and her colleagues were so friendly and helpful in helping me finding the perfect container size for my needs. She promptly answered all the questions I had and the process of securing my c... See more

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Rated 5 out of 5 stars

Swapped over caravans today….Very easy to change details ….Bernie made the whole experience very easy…..Thoroughly recommend Blue Self Storage to store a caravan….security is second to none🙂

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Rated 5 out of 5 stars

People make the difference in any business and Sharon has again been brilliant and made dealing with Blue Self Storage really easy. They are the best option for caravan storage in South Wales. I’m r... See more

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Rated 5 out of 5 stars

Sharon has been very helpful through my 4 years of using blue for my motorhome storage. Very secure yard with great facilities… We will be back when we get another motorhome.

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Rated 5 out of 5 stars

Used the new Blue Storage in Bristol. The units are new and user friendly, and are all on the ground floor. Easy access. My joining instructions were clear as the owner, Emma, was sure to commun... See more

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Rated 5 out of 5 stars

Have had a locker for years with blue and can say very competitive price, security is amazing. Staff are helpful and friendly. Highly recommended 👌

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Rated 5 out of 5 stars

Fantastic customer service. So easy to sign up storage container nice and clean and you can drive right upto the door. Very good prices highly recommended will definitely use again .

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Rated 5 out of 5 stars

Have been a customer for 14 years and wouldn't dream of going anywhere else! Have stored a caravan in the past and currently store our motorhome. Customer service is brilliant, security and access are... See more

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Rated 5 out of 5 stars

Bernie was fantastic sorting out our caravan exchange, quick and efficient. Very polite and helpful a pleasure to deal with. Security are always very helpful and polite. We love having our caravan at... See more

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Rated 5 out of 5 stars

The site: Easy to access, all big roads used by lorrys to get there from A470/M4 so no problem with motorhome of any size. Ours is only 6.1m but might be relevant for others :). Enormous compoun... See more

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Rated 5 out of 5 stars

Simple and straightforward process from start to finish. When arriving to collect the key and ID Bernadette went above and beyond to explain everything to me and even gave me a guided tour.

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Rated 5 out of 5 stars

We recently booked storage but ended up not needing it due to a change of plans. The team were incredibly understanding and helpful from start to finish — especially Alex, who went above and beyond t... See more

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Rated 4 out of 5 stars

The Wentloog site is very secure and gives one peace of mind leaving your caravan/motorhome protected. The office staff are polite and very helpful. All considered a reliable storage facility.

Company replied


Company details

  1. #2 of 29 best companies in Self storage facility
  2. #1 of 3 best companies in Vehicle Storage Facility
  3. #1 of 1 best companies in Caravan Storage Facility
  4. #3 of 55 best companies in Storage facility

Written by the company

Formerly Cardiff Self Storage, we have been operating from our flagship Wentloog site since 1988. We offer smart and affordable storage. Our site offers 24/7 365 security controlled access including patrol dogs and hi-tech CCTV. Great value storage units, caravan & motorhome storage, car storage (both domestic and fleet), HGV storage, compound space, whatever your storage requirements we can help. We hold the UK Container Operator site of the year award 2023 and are proud to be the first site in Wales to achieve a Platinum award, the highest possible accreditation from CaSSOA.


Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

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Rated 5 out of 5 stars

The best warehouse

The best warehouse, warm welcome, excellent staff, accurate information, fast delivery, meticulous organization, stylish and neat, in short, you are the best.
And finally best discount

12 February 2026
Unprompted review
Rated 5 out of 5 stars

Big thank you to Courtney who made what…

Big thank you to Courtney who made what was for me a difficult process very easy and would definitely recommend, thanks again 😊

9 February 2026
Unprompted review
blue self storage logo

Reply from blue self storage

Hi Damion, thank you for such a lobely review, we are glad that could make the process easier for yourself

Rated 5 out of 5 stars

Helpful staff

Helpful staff
Very considerate and efficient

28 January 2026
blue self storage logo

Reply from blue self storage

Thank you so much for the 5* review. OUr staff will always go the extra mile! Hope your house move goes smoothly. Regards, Sharon

Rated 5 out of 5 stars

Lady on phone.. 👍

Sharon.. on phone..was terrific.. I don't like tech.. but she was great help..well done

2 February 2026
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Reply from blue self storage

Thank you for the 5* review. So pleased I could help with the storage at Treforest. Kind
Regards, Sharon

Rated 5 out of 5 stars

Straight forward to arrange the hire of…

Straight forward to arrange the hire of the storage unit. Staff were friendly and helpful including Alex Diavali

30 January 2026
Unprompted review
blue self storage logo

Reply from blue self storage

Thank you for your kind review.

We’re really pleased to hear that arranging your storage unit was straightforward and that you found the team friendly and helpful. We’ll be sure to pass your lovely comments on to Alex as well — it’s always great to see staff recognised.

Rated 5 out of 5 stars

Top quality units with 24hr security

Top quality units with 24hr security

22 January 2026
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Reply from blue self storage

We’re delighted you’re happy with the quality of the units and the 24-hour security — keeping your belongings safe in well-maintained storage is exactly what we’re all about. Thank you for taking the time to do a review.

Rated 5 out of 5 stars

Very quick and streamlined to use

Very quick and streamlined to use. Follow up call and information about the storage was great and would absolutely use again.

29 January 2026
Unprompted review
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Reply from blue self storage

We’re so pleased to hear you found the process quick and straightforward — that’s exactly the experience we aim to provide. It’s great to know the follow-up call and information about the storage team were helpful too.

Rated 5 out of 5 stars

What a great place to put my stuff

What a great place to put my stuff
Easy to get to secured by cameras 24hrs a day coded gates i fill good knowing my stuff is there
Great people to talk to and helpful
Good price
Good containers

28 January 2026
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Reply from blue self storage

Thank you so much for your great review. We’re really pleased to hear you find the site easy to access and that the 24/7 CCTV and coded gate entry help you feel confident your belongings are safe with us — that’s exactly what we aim for.

It’s also lovely to know the team made a good impression and that you’re happy with the pricing and containers too. We really appreciate you choosing us to store your things and taking the time to share your experience. 😊

Rated 5 out of 5 stars

I have used blue storage for storing my…

I have used blue storage for storing my caravan, for many years and find that they are excellent

27 January 2026
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Reply from blue self storage

Thank you for your continued loyalty — it really means a lot to us that you’ve trusted Blue Self Storage with your caravan for so many years. We’re delighted to hear you’ve had such a positive experience and that our service continues to meet your expectations.

We truly appreciate your support and look forward to being here for you for many more years to come.

Rated 5 out of 5 stars

Best for storage in Cardiff

Have had a locker for years with blue and can say very competitive price, security is amazing. Staff are helpful and friendly. Highly recommended 👌

28 January 2026
Unprompted review
blue self storage logo

Reply from blue self storage

Thanks so much for your loyalty and for the brilliant review. We’re delighted to hear you’ve been with us for years and that you’re happy with the pricing, security, and the team’s service. Your recommendation means a lot to us — we really appreciate it.

Rated 5 out of 5 stars

Great Service

The staff at Blue Self Storage are always ready to help and offer great customer service. Bernie has been great in particular with dealing our recent requests. The storage units we have are perfect for our needs and our requests have always been accommodated.

23 January 2026
Unprompted review
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Reply from blue self storage

That’s so lovely to hear — thank you for taking the time to share this. We’re delighted the units are working perfectly for your needs and that the team has been able to support you whenever needed. I’ll be sure to pass your kind comments on to Bernie as well — she’ll really appreciate the shout-out. Thanks again for choosing Blue Self Storage.

Rated 5 out of 5 stars

Friendly efficient staff offering a…

Friendly efficient staff offering a good service, exactly what is required. Everything explained and all questions answered.

22 January 2026
Unprompted review
blue self storage logo

Reply from blue self storage

Thank you for your kind words. We’re really pleased to hear you found the team friendly and efficient, and that everything was clearly explained. Making the process straightforward and answering all your questions is exactly what we aim for, so it’s great to know we delivered. We really appreciate the feedback.

Rated 5 out of 5 stars

Great service and the units are very…

Great service and the units are very clean & secure. Easy access and pleasure to deal with. Only had a temporary storage cabin but would definitely recommend or use them again based on service and they were at least 75% cheaper than anyone else.

13 January 2026
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Reply from blue self storage

Thank you so much for your kind review. We’re really pleased to hear you found the unit clean, secure, and easy to access, and that our team was a pleasure to deal with. It’s great to know our temporary storage option worked well for you, and we truly appreciate your recommendation. We’d be delighted to help again should you need storage in the future.

Rated 5 out of 5 stars

The Cardiff office is amazing so…

The Cardiff office is amazing so helpful and resolve my issues super fast! Small issues when it comes to double barrel surname, the web site is not a fan.

15 January 2026
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Reply from blue self storage

Thank you for your great review. We’re so pleased to hear the Cardiff office team were able to help and resolve everything so quickly. We appreciate your feedback about the website and double-barrel surnames, and we’ll be sure to pass this on to the relevant team. Thanks again for taking the time to share your experience 🙂

Rated 5 out of 5 stars

Best caravan storage in Cardiff

Used the company previously to store my caravan. Excellent facilities as always, as I return to use it to store my new caravan.

Girls in the office are super friendly and helpful.

15 January 2026
Unprompted review
blue self storage logo

Reply from blue self storage

Thank you for your lovely feedback and for choosing to return to us. We’re delighted to hear you’ve always found our facilities excellent, and we’re pleased to be looking after your new caravan. We really appreciate your continued trust and custom 🙂

Rated 5 out of 5 stars

Transparent and prompt service.

Both Sharon and Alex were great, all info and costs up front with full transparency. Polite and professional team. Highly recommended

13 January 2026
Unprompted review
blue self storage logo

Reply from blue self storage

Thank you for your kind recommendation. We’re delighted to hear that Sharon and Alex were so helpful and that everything was explained clearly with full transparency. Your comments about the team being polite and professional are very much appreciated 🙂

Rated 5 out of 5 stars

Cardiff Blue Storage

Cardiff Blue storage is an excellent facility. We feel very reassured that our caravan is safe there with the CCTV and controlled entry/exit with on site security staff.
The office staff are very pleasant and efficient and they deal promptly with any issues/requests raised. A special mention to Bernadette Cook who recently helped us with changes needed in paperwork, identity passes etc when we changed our caravan ensuring we had the necessary access with no hitches. Thankyou Bernie.

7 January 2026
Unprompted review
blue self storage logo

Reply from blue self storage

Thank you so much for your kind and detailed feedback. We’re delighted to hear that you feel reassured by the security at Cardiff Blue Storage and that our facilities meet your expectations.

It’s also great to know our office team have been pleasant, efficient, and quick to help. I’ll be sure to pass on your special thanks to Bernadette — she’ll be thrilled to hear that her support made the changeover so smooth for you.

Thank you again for taking the time to share your experience. We really appreciate your recommendation and continued trust in us. 😊

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