Bowlift Reviews 861

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the ease and efficiency of ordering and payment processes. Many consumers have praised the website for its user-friendliness, detailed product photos, and comprehensive descriptions. People also value the interesting and unique range of products available, with some specifically mentioning the confidence provided by the money-back guarantee and the added benefit of free delivery. Consumers express high satisfaction with the quality of the products they receive. A number of reviewers highlighted the ordering process as simple and efficient. However, opinions on delivery service are mixed, with some consumers reporting issues with tracking and delays.

Based on these reviews

Rated 4 out of 5 stars

Overall the experience was straightforward. I ordered a men's bracelet. The webpage for the bracelet was a bit confusing as to color choices, but after making what seemed to be the right choice it... See more

Company replied

Rated 4 out of 5 stars

The heated gloves I purchased were for my elderly dad, who suffers from bad cirulation in his hands. The product looked good quality and less bulky at the wrist, unlike some other products, looked c... See more

Company replied

Rated 5 out of 5 stars

I found ordering my snow scene very easy, compared to some other sites. It is also an added bonus to receive free delivery, which some companies charge up to 6 pounds, which is quite a lot, on top of... See more

Company replied

Rated 5 out of 5 stars

I bought one for my dodgy ankle and I cannot tell you how much of a game changer it was to my runs. I’m training for an Ironman so a lot of training and I have had zero issues with that ankle and it... See more

Company replied

Rated 5 out of 5 stars

Very fast and helpful responses to my emailed questions, well written by the most pleasant responders. Gloves have now arrived and are a perfect fit and look like excellent quality. So much so that... See more

Company replied

Rated 1 out of 5 stars

Brazen thievery. I ordered an External Seagate Hard Disk Drive and instead I received a plastic replica, all hollow inside. I knew it was counterfeit even before opening it, because it was unusually l... See more

Company replied

Rated 5 out of 5 stars

I ordered a stained glass bird ornament from Bowlift. The product was not as described and instead made of metal with a cheap transfer sticker. I complained to Bowlift and the company apologised expla... See more

Company replied

Rated 5 out of 5 stars

I found a rather exciting little loom; I’m very keen to support my young niece who is going to do textiles GCSE with something we could do together..I’ve bought some embroidery threads and am excited... See more

Company replied

Rated 5 out of 5 stars

16Easy to review available products. Ordering and payment simple and quick. If delivery follows quickly definitely a 5 star service. Delivery tracking impossible "abnormal request" each time tried.... See more

Company replied

Rated 5 out of 5 stars

Quick easy access to the products. Did not readily see anything to suggest how big the container is but maybe that’s just me loving the product instantaneously It looks so remarkable. Would prefer if... See more

Company replied

Rated 5 out of 5 stars

I want to retract any previous negative comments I had at the time regarding a return and refund issue with Bowlift. Since those comments Bowlift has provided me with a total refund and apology for... See more

Company replied

Rated 5 out of 5 stars

It was very easy to place the order via Apple Pay. Just waiting to see when my product arrives. It said 3 working days. Update- I received a mail with a tracking number. Tried to track, it’s a Chine... See more

Company replied

Rated 1 out of 5 stars

Ordered 3 months ago, not delivered. No proper response from them, just tell me to track parcel.....which tells me nothing. I am assuming a scam. Would not be overly bothered other than it was for a... See more

Company replied

Rated 5 out of 5 stars

Excellent website with detailed photos and descriptions of products. I was searching online for a metal ceiling light shade, and these Bowlift pendants were available in a range of lovely colours - ju... See more

Company replied

Rated 5 out of 5 stars

Ordering goods made as simple as it can be. And in addition great customer service, as you are kept up to date about the delivery of your items. Note: goods were dispatched within a few hours of plac... See more

Company replied

Rated 5 out of 5 stars

The web site was easy to use and fast and efficient. The money back guarantee gives confidence in my purchase and the free delivery is a great bonus. The addition of a 50% discount is the icing on the... See more

Company replied

Rated 5 out of 5 stars

Probably some of the best online customer service I’ve had in years. Highly recommend. Bowlift had an incredibly interesting range of light fittings that we hasn’t seen anywhere else. Not only... See more

Company replied

Rated 5 out of 5 stars

Found Bowlift on a Google search…link to the website worked… Product of an Iphone case was just what I wanted and an easy process of ordering and payment Within a minute I had a confirmation of ord... See more

Company replied

Rated 1 out of 5 stars

I bought a portable phone stand. It was supposed to be tiny, neat and a piece of clever engineering. It cost £27 reduced from £165! What arrived was a piece of plastic that was worthless and usele... See more

Company replied

Rated 1 out of 5 stars

Order a pair of whisky glasses before Christmas. The wrong style arrived. They felt cheap, poor quality, and we're packaged very cheaply. Team shipped replacements (which was processed politely but to... See more

Company replied

Rated 1 out of 5 stars

Hi Stephen Thank you for your feedback. We are sorry to hear that you had this experience, and we understand your frustration. We certainly don't want our customers to experience anything... See more

Company replied

Rated 1 out of 5 stars

I ordered a transformer car for my grandson for Christmas and didn’t receive it. I’ve been emailing them since before Christmas and they have done nothing except email to say they are looking into it... See more

Company replied

Rated 1 out of 5 stars

We are leaving constant reviews until we get a full REFUND.. Please read my previous reviews. A SCAM Company and they don’t have a customer complaints department also.. PLEASE READ REVIEWS ON B…... See more

Company replied

Rated 1 out of 5 stars

Absolutely shocking service. Still no sign of my product, ordered 29th november, it is now feb 3rd. Ive been going round in circles with customer care team who are not entertaining a refund. Stay clea... See more

Company replied

Rated 1 out of 5 stars

Ordered the Freddy Kruger replica glove in a shadow box for my horror mad son for Christmas, expected to receive a replica Freddy glove in a box frame mounted on the striped material to replicate Fred... See more

Company replied

Rated 1 out of 5 stars

Very easy to order. Quick and simple. The above review was given after a request by Bowlift to comment on the ordering process. It is indeed very easy to order that doesn't mean you'll get your go... See more

Company replied

Rated 1 out of 5 stars

A COMPLETE SCAM - you will regret spending your money. I bought what was advertised as a 'handcrafted brass' orrery with a wooden base and functioning gears. It arrived (from China by the way, n... See more

Company replied

Rated 1 out of 5 stars

Do not order from Bowlift. Constant excuses for undelivered item. Not willing to refund because they offer you a voucher to further spend with them. If you do order and di not receive your item, go... See more

Company replied

Rated 1 out of 5 stars

I purchased for £27 what was advertised as a robot dog that looked real in the ad but the rubbish toy that arrived after 28 days only squeaks and jiggles about a bit and won’t stop until switched off... See more

Company replied

Rated 1 out of 5 stars

I don't believe this company exists. They seem to do nothing more than "take orders" and then take your money - and that's it! I, like so many people, have been scammed into sending money for items... See more

Company replied

Rated 1 out of 5 stars

Toy arrived in a battered box with a broken leg. The AI response 'escalated' my request for a refund - always a red flag. They refused to cover the return postage. Oh - and the puppy looks NOTHING lik... See more

Company replied

Rated 1 out of 5 stars

I would have given them 0 stars if that was an option. After sales service is awful . They took 46 days to deliver . Goods ordered in November for Xmas did not arrive until the 13th of January. Their... See more

Company replied

Rated 1 out of 5 stars

This website is a scam! They sell fake product shipped from China. They make it incredibly difficult to return or even cancel! Customer service is fast but incredibly useless! They only give you 5 min... See more

Company replied

Rated 1 out of 5 stars

I ordered and paid for a “cat with bows kids sleeping bag” and got a confirmation email through for “lady bug sleeping bag”. (My niece is bows obsessed which is why I placed the order for her Chri... See more

Company replied

Rated 1 out of 5 stars

Bought a "Grand Orrery Model" which had ai generated images and description that bore no resembelence to what I got. Model listed "brass and oak" but it was plastic and cheap metal. Terrible quality.... See more

Company replied

Rated 4 out of 5 stars

I have still to recieve my item as not long ordered but asked some questions about delivery and speed of reply was amazing ,so all great vibes so far ,wish more transaction queries were even quarter a... See more

Company replied

Rated 1 out of 5 stars

I have written 2days ago and left a positive review, but I change mi mind because I got misleading This company operates in China I bought a Christmas present and nothing says on the website that t... See more

Company replied

Rated 1 out of 5 stars

I ordered a “ replica Freddie Kruger glove, film prop “ with “ authentic hand painted weathering “ and “ a piece of genuine sweater “ !!! Looked great for £38 ! What came was a printed bit o... See more

Company replied

Rated 1 out of 5 stars

I ordered what appeared to be a lovely garden decor item, valued over $80 and on sale for $55. This 3' tall item arrived in a crushed 8x4x5 box with ZERO assemply instructions, screws loose in the b... See more

Company replied

Rated 1 out of 5 stars

Keep away from this China based company. Incapable of delivery of a simple small brooch now 4 weeks waiting. Cancelled weeks ago but ignored sending delivery track useless messages.

Company replied

Rated 1 out of 5 stars

I ordered the National Lampoon's Christmas Vacation, house, garage, car with the tree on it, Cousin Eddie's motor home, and Clark plugging in the lights. It's a great idea made wrong. All the pieces a... See more

Company replied

Rated 1 out of 5 stars

UPDATE, Now we have been offered to return them to Germany, But as I have stated I will CONSTANTLY LEAVE NEGATIVE REVIEWS UNTIL WE ARE FULLY REFUNDED. THE ITEMS THEY SENT WERE CHEAP AND TACK... See more

Company replied



Contact info

4.4

Excellent

TrustScore 4.5 out of 5

861 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 98% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

INCOMPETENT CUSTOMER SERVICES.

EMILIA. PLEASE PROVIDE RETURN INSTRUCTIONS TO SEND BACK FAULTY HAT TO GET A REFUND ON ORDER: BL#135370
AS YOUR PRODUCT IS TOTALLY NOT ALIGNED WITH PRODUCT ADVERTISED ONLINE ON YOUR WEBSITE.

11 February 2026
Unprompted review
Bowlift logo

Reply from Bowlift

Hi Anthony,
Thank you for your feedback.

We are sorry to hear that you had this experience, and we understand your frustration. We certainly don't want our customers to experience anything like this.

We will send you an email shortly to resolve the issue as quickly as possible.

Please check your inbox. We look forward to clarifying the situation and providing you with a better experience.

Rated 1 out of 5 stars

AVOID.. SCAM.. UNVERIFIED USERS.. READ BOWL***UK ALSO

MY PARTNER HAS NOW SENT THE ITEMS BACK TO GERMANY AS TOLD TO BY ANNA… WE HAVE SENT NUMEROUS EMAILS AND COMPLAINTS AND THIS HAS BEEN HORRENDOUS.

WE WANT OUR FULL REFUND.. GOODS RECEIVED WERE NOTHING LIKE THE AI PICTURES SHOWN.
MY PARTNERS SON LIVES IN CHINA AND BOUGHT THE EXACT SAME PRODUCT FOR £3 TO SHOW US.

WE DID NOT KNOW WHAT WE HAD ORDERED WAS COMING FROM CHINA OR WOULD NOT OF BOTHERED. THIS IS A SCAM COMPANY AND WE WANT A FULL REFUND..

I WILL CONSTANTLY LEAVE REVIEWS EVERY OTHER DAY UNTIL WE GET OUR MONEY BACK..

AT FIRST THEY SAY RETURN TO CANADA AS COSTS SO MUCH TO PUT PEOPLE OFF.. AFTER NUMEROUS EMAILS THEY SAID GERMANY.

OUR CONSTANT REVIEWS WILL HOPEFULLY LOSE THEM A LOT MORE IN REVENUE THAN WHAT WE PAID. SO UNTIL WE GET A FULL REFUND THESE WILL CONTINUE EVERY 24hrs OR SO..

PLEASE READ REVIEWS ON BOWL***UK ALSO
ALSO PLEASE NOTE MOST OF THEIR FEEDBACK IS BY ‼️ UNVERIFIED USERS ‼️

MY PARTNER IS AWAITING YOUR EMAIL? AS STATED I WILL CONTINUE TO LEAVE REVIEWS DAILY UNTIL MY PARTNER IS REFUNDED IN FULL, WILL ALSO BE USING EVERY OTHER SOCIAL MEDIA PLATFORM, PLUS REPORTING TO UK INTERNATIONAL CONSUMER CENTRE..

REVIEWS WILL BE DAILY, UNVERIFIED USERS, YOU WILL GET RIPPED OFF WITH CHEAP TAT..
PLEASE LOOK AT BOWLIF*UK BEFORE ANY ORDER IS PLACED..

12 February 2026
Unprompted review
Bowlift logo

Reply from Bowlift

Hi Stephen,
Thank you for your feedback.

We are sorry to hear that you had this experience, and we understand your frustration. We certainly don't want our customers to experience anything like this.

We will send you an email shortly to resolve the issue as quickly as possible.

Please check your inbox. We look forward to clarifying the situation and providing you with a better experience.

Rated 5 out of 5 stars

Easy to navigate website

Easy to navigate website - simple order and payment process - will order again

12 February 2026
Unprompted review
Bowlift logo

Reply from Bowlift

Hi
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

Rated 1 out of 5 stars

Please don't use this company

Please don't use this company. Shipping takes nearly a month and if there are any issues they won't help. I am still battling to get a refund for a item that arrived very late and was returned. They are now telling me they have a 25% restocking fee and offering me a discount code to shop there again instead of a refund! Don't touch this company with a bargepole.

12 February 2026
Unprompted review
Bowlift logo

Reply from Bowlift

Hi Tara,
Thank you for your feedback. We’re sorry to hear about your experience and we would love the opportunity to make things right. Could you please provide your order details so we can resolve this as quickly as possible?

Rated 5 out of 5 stars

Great website

Great website, easy to find what you want and completing the order was so simple. Can’t wait to receive my new lamp.

11 February 2026
Unprompted review
Bowlift logo

Reply from Bowlift

Hi Andrew,
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

Rated 5 out of 5 stars

I celected the item I wanted clicked on…

I celected the item I wanted clicked on it fill in the details it was easy peasy

11 February 2026
Unprompted review
Bowlift logo

Reply from Bowlift

Hi Janet,
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

Rated 5 out of 5 stars

Ordering was supereasy and customer…

Ordering was supereasy and customer service outstanding. It's a pleasure doing business with Bowlift!

11 February 2026
Unprompted review
Bowlift logo

Reply from Bowlift

Hi
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

Rated 5 out of 5 stars

Easy and straight forward

I've never heard of Bowlift and was a little sceptical about ordering my first item. I need not have worried, as I found the experience straight forward and really easy and paying by Google pay made it even easier.

11 February 2026
Unprompted review
Bowlift logo

Reply from Bowlift

Hi Paul,
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

Rated 5 out of 5 stars

Very easy to use site

Very easy to use site. A no fuss transaction.

11 February 2026
Unprompted review
Bowlift logo

Reply from Bowlift

Hi
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

Rated 5 out of 5 stars

Easy and efficient.

Easy and efficient.
Response was good and looking forward to getting the well priced product.
I hope it meets expectations and descriptions.

11 February 2026
Unprompted review
Bowlift logo

Reply from Bowlift

Hi
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

Rated 5 out of 5 stars

Brilliant just what I wanted

11 February 2026
Unprompted review
Bowlift logo

Reply from Bowlift

Hi Natalie,
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

Rated 1 out of 5 stars

Cows head was on offer for half price…

Cows head was on offer for half price limited time only !!! It arrived they sent the small size and it had no horns, it has took me 2 days trying to put there mistake right. They said I had to pay to return 25.00 ??? So be warned there is no such offer it’s a con . You have all my details so why are you asking again ???

9 February 2026
Unprompted review
Bowlift logo

Reply from Bowlift

Hi Mandie,
Thank you for your feedback. We’re sorry to hear about your experience and we would love the opportunity to make things right. Could you please provide your order details so we can resolve this as quickly as possible?

Rated 5 out of 5 stars

Good site & products

Ordering process easy..great variety of products.. reasonably priced. Will be a returning customer.

11 February 2026
Unprompted review
Bowlift logo

Reply from Bowlift

Hi Philomena,
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

Rated 1 out of 5 stars

Another Chinese scam company

Another Chinese scam company! DO NOT BUY ANYTHING FROM THIS SITE! I ordered a unique item January 13th. I have yet to receive it! THEY DO NOT REPLY BACK TO EMAILS. THEY JUST STEAL YOUR MONEY AND CONTINUE GETTING AWAY WITH IT!

11 February 2026
Unprompted review
Bowlift logo

Reply from Bowlift

Hi Angela,
Thank you for your feedback.

We are sorry to hear that you had this experience, and we understand your frustration. We certainly don't want our customers to experience anything like this.

We will send you an email shortly to resolve the issue as quickly as possible.

Please check your inbox. We look forward to clarifying the situation and providing you with a better experience.

Rated 5 out of 5 stars

Birthday Present.

Found what I was looking for easily on your website and the ordering and purchase journey was simple with various ways of paying. I use PayPal where possible which made it even easier!
Communication so far has been great so I hope the rest of our journey goes the same. Thank you.

11 February 2026
Unprompted review
Bowlift logo

Reply from Bowlift

Hi Peter,
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

Rated 5 out of 5 stars

Extremely user friendly and easy to…

Extremely user friendly and easy to access

11 February 2026
Unprompted review
Bowlift logo

Reply from Bowlift

Hi Michelle,
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

Rated 5 out of 5 stars

Ease of ordering

11 February 2026
Unprompted review
Bowlift logo

Reply from Bowlift

Hi Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

Rated 5 out of 5 stars

I'm excited about my upcoming delivery…

I'm excited about my upcoming delivery of the wall clock I ordered from this fantastic selection of exclusive designed furniture and accessories. Can't wait to see it!

10 February 2026
Unprompted review
Bowlift logo

Reply from Bowlift

Hi
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look