Horrible charges for unexplained things…
Horrible charges for unexplained things it’s all some bull shit stay away
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We’re here to make brain training as fun and rewarding as your morning coffee! Whether you want to sharpen your memory before exams, improve your problem-solving skills at work, or simply keep your mind active as you age, our platform adapts to your needs. Dive into dozens of brain-teasing games that challenge your logic, attention, and creativity. Take regular IQ assessments to track your intellectual growth, or explore our EQ tests to better understand your emotional intelligence. Just 5-10 minutes a day with our exercises can lead to noticeable improvements in your daily cognitive performance.
66 Botolph Street, 02171, Quincy, United States
Replied to 53% of negative reviews
Typically replies within 1 week
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Horrible charges for unexplained things it’s all some bull shit stay away
I tried their 3 day trial period but I couldn't find anywhere to cancel. So they started charging me $20.99. This happened three times before they told me to use their CANCELLATION BOT. They charged me $20.99 on Jan.26, Feb 2, & Feb 9. That's was every week that the charges were happening. I finally had to cancel my debit card. I was finally able to cancel using the Cancelation Bot, but it was very hard to find it.
Scammers as everyone before me said. Dont use it
Total Fraudsters, do not trust this company. i don't know how they do it but I somehow was getting charged weekly for some service I did not agree to pay for. When I search my Apple subscriptions they are not even listed. I finally had to dispute this with my CC company, who had to reissue a new card due to these clowns. i have no idea how they get away with this without being shut down. This should not be allowed! What they are doing is unethical and borderline criminal!
I was charged twice USD 0.99 during the so-called “free trial,” and there is a risk of weekly charges of USD 20.99. Cancellation is practically impossible: neither of the two support emails (brainaiapp or cleverside) responds, and the cancellation bot does not work (blank page). I had to block my card to stop the charges and I still don’t know if they will try to charge me again. There are many similar complaints here. Do not use this app.
SCAM!!! If I could’ve given 0 stars, I would’ve. DON’T FALL FOR IT, they stole my money & won’t refund anything or even answer any emails. SMDH!!!
Fake - Fraud Scam immediately cancelled subscription after the $1 trial as I suspected them to be fake.
Despite cancellation of Brain.ai App trial in AppStore, they are repeatedly trying to take $20 weekly subscription from my account UNAUTHORISED. The BEWARE do not sign up for any free trials with this company or do your IQ test. It’s fake a scam and they will steal money from you once you start the trial.
If you signed up for free trial and cancelled check your bank account they have probably been taking money. Report them for fraud claim your money back.
I’m reporting Brain App for fraudulent activities and publishing reviews on the internet warning others.

Reply from Brain AI app
Scam. There is no way of canceling they keep charging even though I’ve cancelled several times

Reply from Brain AI app
Scammers! Yes!!! Exactly what everyone is saying. There is no simple way to cancel on their website, app or anything. They don't respond when sending emails for cancelation even though I thought it was canceled. I cancelled back in August and they still charging $20.99 each month. I didn't authorize more charges after cancelation. Going to compain to BBB and eveywhere else I can. It could have been a great app but they decided to be Scammers. Don't try it out, don't get app, games and all that are so simple so simple, ads make it seem a lot better than it really is. You've been warned!

Reply from Brain AI app
Scammers….Your email for cancellation doesn’t exist. Chatted with the consultant they will let you sign up again for another scam before they will connect you to the service technician.

Reply from Brain AI app
Tried canceling my subscription which it makes you go thru their "cancelation bot" but every time I click cancel subscription it ask me for the email linked. Just to say an error has occurred. Had to cancel the card it was tied to just so they couldn't keep charging me.

Reply from Brain AI app
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