Brain AI app Reviews 13

TrustScore 2 out of 5

1.9

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Company details

  1. Software company

Written by the company

We’re here to make brain training as fun and rewarding as your morning coffee! Whether you want to sharpen your memory before exams, improve your problem-solving skills at work, or simply keep your mind active as you age, our platform adapts to your needs. Dive into dozens of brain-teasing games that challenge your logic, attention, and creativity. Take regular IQ assessments to track your intellectual growth, or explore our EQ tests to better understand your emotional intelligence. Just 5-10 minutes a day with our exercises can lead to noticeable improvements in your daily cognitive performance.


Contact info

1.9

Poor

TrustScore 2 out of 5

13 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 53% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

I tried their 3 day trial period but I…

I tried their 3 day trial period but I couldn't find anywhere to cancel. So they started charging me $20.99. This happened three times before they told me to use their CANCELLATION BOT. They charged me $20.99 on Jan.26, Feb 2, & Feb 9. That's was every week that the charges were happening. I finally had to cancel my debit card. I was finally able to cancel using the Cancelation Bot, but it was very hard to find it.

26 January 2026
Unprompted review
Rated 1 out of 5 stars

Total Fraudsters

Total Fraudsters, do not trust this company. i don't know how they do it but I somehow was getting charged weekly for some service I did not agree to pay for. When I search my Apple subscriptions they are not even listed. I finally had to dispute this with my CC company, who had to reissue a new card due to these clowns. i have no idea how they get away with this without being shut down. This should not be allowed! What they are doing is unethical and borderline criminal!

1 January 2026
Unprompted review
Rated 1 out of 5 stars

ESTAFA – cuidado con la “prueba gratuita”

I was charged twice USD 0.99 during the so-called “free trial,” and there is a risk of weekly charges of USD 20.99. Cancellation is practically impossible: neither of the two support emails (brainaiapp or cleverside) responds, and the cancellation bot does not work (blank page). I had to block my card to stop the charges and I still don’t know if they will try to charge me again. There are many similar complaints here. Do not use this app.

25 January 2026
Unprompted review
Rated 1 out of 5 stars

SCAM!!

SCAM!!! If I could’ve given 0 stars, I would’ve. DON’T FALL FOR IT, they stole my money & won’t refund anything or even answer any emails. SMDH!!!

25 January 2026
Unprompted review
Rated 1 out of 5 stars

Brain App is a FAKE - SCAM - Unauthorised Transactions attempted

Fake - Fraud Scam immediately cancelled subscription after the $1 trial as I suspected them to be fake.

Despite cancellation of Brain.ai App trial in AppStore, they are repeatedly trying to take $20 weekly subscription from my account UNAUTHORISED. The BEWARE do not sign up for any free trials with this company or do your IQ test. It’s fake a scam and they will steal money from you once you start the trial.

If you signed up for free trial and cancelled check your bank account they have probably been taking money. Report them for fraud claim your money back.

I’m reporting Brain App for fraudulent activities and publishing reviews on the internet warning others.

18 December 2025
Unprompted review
Brain AI app logo

Reply from Brain AI app

Hello! We’re sorry to hear about the difficulties you’ve faced while trying to cancel your subscription.

If you still need assistance, please contact us directly at [email protected] with the details of your account (e.g., the email linked to your subscription), and we’ll be happy to resolve this for you promptly.

We apologize for any inconvenience caused and appreciate your patience.

Rated 1 out of 5 stars

Scam

Scam. There is no way of canceling they keep charging even though I’ve cancelled several times

16 October 2025
Unprompted review
Brain AI app logo

Reply from Brain AI app

Hello! We’re sorry to hear about the difficulties you’ve faced while trying to cancel your subscription.

If you still need assistance, please contact us directly at [email protected] with the details of your account (e.g., the email linked to your subscription), and we’ll be happy to resolve this for you promptly.

We apologize for any inconvenience caused and appreciate your patience.

Rated 1 out of 5 stars

Scammers!!! Don't do it! Wasted energy trying to cancel!

Scammers! Yes!!! Exactly what everyone is saying. There is no simple way to cancel on their website, app or anything. They don't respond when sending emails for cancelation even though I thought it was canceled. I cancelled back in August and they still charging $20.99 each month. I didn't authorize more charges after cancelation. Going to compain to BBB and eveywhere else I can. It could have been a great app but they decided to be Scammers. Don't try it out, don't get app, games and all that are so simple so simple, ads make it seem a lot better than it really is. You've been warned!

6 October 2025
Unprompted review
Brain AI app logo

Reply from Brain AI app

Hello! We’re sorry to hear about the difficulties you’ve faced while trying to cancel your subscription.

If you still need assistance, please contact us directly at [email protected] with the details of your account (e.g., the email linked to your subscription), and we’ll be happy to resolve this for you promptly.

We apologize for any inconvenience caused and appreciate your patience.

Rated 1 out of 5 stars

Fraudulent transaction

Scammers….Your email for cancellation doesn’t exist. Chatted with the consultant they will let you sign up again for another scam before they will connect you to the service technician.

26 September 2025
Unprompted review
Brain AI app logo

Reply from Brain AI app

Hello! We’re sorry to hear about the difficulties you’ve faced while trying to cancel your subscription.

If you still need assistance, please contact us directly at [email protected] with the details of your account (e.g., the email linked to your subscription), and we’ll be happy to resolve this for you promptly.

We apologize for any inconvenience caused and appreciate your patience.

Rated 1 out of 5 stars

Tried canceling my subscription which…

Tried canceling my subscription which it makes you go thru their "cancelation bot" but every time I click cancel subscription it ask me for the email linked. Just to say an error has occurred. Had to cancel the card it was tied to just so they couldn't keep charging me.

14 July 2025
Unprompted review
Brain AI app logo

Reply from Brain AI app

Hello! We’re sorry to hear about the difficulties you’ve faced while trying to cancel your subscription.

If you still need assistance, please contact us directly at [email protected] with the details of your account (e.g., the email linked to your subscription), and we’ll be happy to resolve this for you promptly.

We apologize for any inconvenience caused and appreciate your patience.

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