Bulldog Gear Reviews 1,157

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers are particularly pleased with the products' high quality and overall value. Many consumers highlight the sturdiness and excellent design of the equipment, noting that it meets their expectations for heavy-duty use. People also appreciate the aesthetic appeal of the products, stating that the equipment looks great. However, opinions on delivery service and order fulfillment are mixed. While some reviewers praise the prompt delivery and efficient service, others have reported issues such as damaged parts, missing items, and delays. Some consumers have also mentioned problems with the service, such as unresponsiveness and incorrect information. Despite these issues, many customers express satisfaction with the company's products and quality.

Based on these reviews

Rated 4 out of 5 stars

Bulldog products are brilliant and their customer service is amazing. I had to take 1 star away as the instructions provided to construct the Nemesis Home gym were the most confusing instructions I ha... See more

Company replied

Rated 4 out of 5 stars

Product great, delivery great! But the instructions, wow! They win a prize for the poorest printed, most badly written of anything i have ever experienced. If they got that bit right i would have giv... See more

Rated 4 out of 5 stars

Good value, the product looks and feels the part. The service was disappointing, claimed 3-5 working days, try double that. Tried twice to call customer service but on hold without answer for 20 minut... See more

Rated 4 out of 5 stars

Great products, great company from what I can see, just wish more of their items were in stock more often. Would have been 5 stars but parts arrived damaged due to packaging. Not bad, just some scra... See more

Rated 3 out of 5 stars

Delivery was prompt, damage found to flat shelving unit once opened all packaging, currently communicating to hopefully resolve the issues. Plastic coating has been scrapped or hit with something. O... See more

Rated 5 out of 5 stars

Great equipment and Fast Delivery We live on an island in the Outer Hebrides that most companies don’t deliver to or charge just as much for delivery as for the product. Bulldog Gear delivered an... See more

Rated 5 out of 5 stars

I ordered a new squat rack and some accessories in the Black Friday sales. Bulldog Gear were let down by the courier who managed to damage the uprights in transit. I reached out to the BG customer ser... See more

Rated 5 out of 5 stars

Ordered gym flooring and decided to lay tiles in brick fashion rather than rows and columns. This resulted in me not having enough connectors. Unable to purchase via the spares tab on the web site I... See more

Rated 5 out of 5 stars

Looks great but haven’t gotten around to setting it up yet. Quality looks great, and the packaging in the wooden bix is a nice touch to ensure no damage caused in transit. Can’t comment on how it perf... See more

Rated 5 out of 5 stars

Great piece of kit , sturdy flat bench With easy assembly ..comes with tools But handy if own your own socket set just for ease .. Comfortable to exercise on , after looking at other flat bench... See more

Rated 5 out of 5 stars

Customer service was exceptional from start to finish. My e-mail queries were answered promptly and the information was accurate. Not my first Bulldog Gear purchase and certainly not my last.... See more

Rated 5 out of 5 stars

I have purchased 6 kettlebells now from bulldog (surely due a complementary one now lol). All delivered in great condition. Quality wise they are spot on as I think they are full casts along... See more

Rated 5 out of 5 stars

I ordered a number of items with Bulldog Gear which have been an amazing addition to our gym facilities and my members. From start to finish the process was easy and straight forward. The customer... See more

Rated 5 out of 5 stars

The Zero 2 Pulley Machine is a great bit of kit. 60kg each side rather than the 50kg stated, very smooth action and quality components. Was a bit concerned by the weight and being able to get it to wh... See more

Rated 5 out of 5 stars

I ordered a load of kit for my garage gym and am blown away by the quality! I had always heard good reviews of Bulldog's kit but they don't do it justice. To save on costs I went for the "cosmetic s... See more

Rated 5 out of 5 stars

Well happy with my equipment. Got a bundle with squat rack, bench, bar bell and bumper weights. I even spoke to a sales rep requesting a specific olympic barbell which they accommodated. Instructions... See more

Rated 1 out of 5 stars

Have had a purchase (air bike) which broke 8 months into its life. I have now spent 5 months waiting for a resolution. This has included being told how to fix the bike incorrectly and then being sen... See more

Rated 5 out of 5 stars

Bulldog Gear has been my go-to fitness gear store for a few years now, and the quality has always been top tier. Delivery time is always good. I decided to take the plunge and buy a sandbag to bu... See more

Rated 1 out of 5 stars

Orders over £1600 worth of gym equipment in early November and am still yet to receive the vital missing items to put together my squat racks. Impossible to get through to customer services team via p... See more

Rated 1 out of 5 stars

The delivery of a weights bench and dumbells took over a month with one pallet lost, and the courier company / bulldog gear blaming each other and me the customer. Two sets of the same weight of dumbe... See more

Company replied

Rated 1 out of 5 stars

Ordered a squat rack on 20th March…..website says 3-5 working days for delivery. Still no response by 29th March re delivery date. Delivery then scheduled for 2nd April but the rack comes in 3 parts a... See more

Rated 1 out of 5 stars

I ordered the zero 3 cable machine. I have had some quality control issues. I contacted bulldog gear over a month ago and received an automated email back saying that someone would respond. Since then... See more

Rated 1 out of 5 stars

I’ve always had good experiences with bulldog gear in the past but I’ve never had an issue before. I ordered a kettlebell two weeks ago and when I emailed after 10 days as it still wasn’t with the cou... See more

Rated 1 out of 5 stars

Rubbish delivery. Ordered an item over an ago and still not received. The tracker doesn’t even have an estimate delivery time. Shocking service given that shipping costs are not cheap. The comms were... See more

Rated 1 out of 5 stars

Purchased a new wall ball mount to store my Bulldog wall balls. The product arrived, and the collars don’t fit the tubes. Promptly contacted Bulldog, explaining situation. Had an initial 2 emails... See more

Company replied

Rated 1 out of 5 stars

Ordered a dip station attachment, but arrived with missing parts. And the pdf assemble instructions for the 2.0 adjustable bench only has the cover page. Have tried contacting multiple times through e... See more

Rated 1 out of 5 stars

Took 11 days to arrive despite paying top £ for delivery that stated 3-5 days. Missed a birthday and ended getting another product. What also grates me was I had to pay delivery to send it back for a... See more

Rated 1 out of 5 stars

The order didn’t arrive from the vendor within the timescales I chased up and up and eventually got a response saying that they had a “system issue” and no apology. The item is not the best quality... See more

Rated 1 out of 5 stars

Rubber bands failed after 9 months, totally cracked. Refused to replace as only given a 3month warranty. No warnings or mention of 3month warrantied use. Avoid, potentially dangerous with bands sn... See more

Rated 1 out of 5 stars

I’m sad to leave this review. I have been patient but after 5 emails and still no reply, the customer service has just not managed my expectations. As a company who sell high end products,... See more

Rated 5 out of 5 stars

Needed a backpack for gym that would have enough space to carry gym gear as well as laptop etc for work. Quick delivery and bag has not disappointed and so far build quality seems to be great. Plenty... See more

Rated 1 out of 5 stars

I ordered some equipment from the company. The order was billed immediately but was never shipped. The customer service dept is on an expensive phone line and email responses are sporadic... See more

Rated 5 out of 5 stars

Great customer service bought the zero 2 was lucky on delivery the guy took it round the back to my garage. Been using the zero 2 now for two weeks and really impressed with the quality of it. Very... See more

Rated 5 out of 5 stars

Great service from the team supplying a good quality weight training bench. I discovered that the company was only a few minutes from where I lived so popped by during one of my training runs. They sh... See more

Rated 5 out of 5 stars

We made a very large order from Bulldog. The equipment was great quality, very aesthetic and reasonably priced. On opening the order, We did have a part missing ( I think this was the couriers faul... See more

Rated 5 out of 5 stars

I had bought myself one of their tactical bags and sadly after a few weeks one of their zips had broken. As you can imagine I was very upset about this because before that happened, I genuinely loved... See more

Rated 1 out of 5 stars

Purchased the zero 2 dual pulley machine. Order number - 104682 3 months later - The right side of the machine can’t even be used properly as the cable the become completely worn, not too sure how... See more

Rated 1 out of 5 stars

Purchased a snap home gym rack. It is extremely unstable to the pint it tips over if you try to use the dip attachment. I emailed my concerns and they replied requesting a video, since then ra... See more

Rated 2 out of 5 stars

Bought a skipping rope for a gift and was offered a rope bag as a suggested add on - it seemed like a good idea so I added the £5 option to my bag. On receipt, I found that the skipping rope was suppl... See more

Company replied


Company details

  1. #34 of 46 best companies in Exercise Equipment Shop
  2. #182 of 234 best companies in Fitness and nutrition
  3. #27 of 36 best companies in Fitness Equipment Wholesaler
  4. #12 of 17 best companies in Gym
  5. #10 of 11 best companies in Personal Trainer
  6. #3 of 3 best companies in Weightlifting Area

About Bulldog Gear

Written by the company

Premium Gym Kit

Here at Bulldog Gear we are experts in the design and manufacture of top quality Strength & Conditioning Gym Equipment. We cater for the whole spectrum of gym facilities, from large Commercial Gyms and Independents to PT Studios & Home Gym spaces large or small. From large commercial gym rigs to top quality home gym rigs, squat racks and pull up bars we have something to suit every space.



Built for the best

Well known for our top quality heavy duty designs our kit is suitable for everyone - from those just beginning their fitness journey right through to elite level athletes, military and commercial fitness facilities.

Over a decade of industry expertise

Based in Staffordshire, Midlands UK we've been leaders in the gym equipment field for over 10 years.
If you want to hear more about how we came to be (and meet our founders) take a listen to our podcast episode "Bulldog Gear Founders" - Hosted by Andrew Tracey (Fitness Editor at Men's Health)
LISTEN NOW

Find us on YouTube

You may have spotted our kit on a number of YouTube channels such as Team Richey, Matt Does Fitness, Men's Health UK and Lucy Lismore to name but a few! Take a look at what we've been up to on our YouTube - Featuring everything from Gym Hacks, product insights & buyers guides and of course our Vlog.
WATCH NOW

In need of some gym inspiration?

Perhaps you're planning your own gym/fitness business venture or looking to outfit your own garage, garden or home gym space - take a look at some of the awesome spaces we have fitted out recently.
HOME GYM SERIES
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Free shipping on all orders.

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Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

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1-star

Replied to 14% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Great company

Great company. Speedy delivery. This is a present for my son so am unable to comment on it but I’ve been happy with my dealings with the company.

31 January 2026
Rated 1 out of 5 stars

M9 home treadmill purchased in December…

M9 home treadmill purchased in December 2025.

Firstly, the treadmill is fantastic. The look and feel is commercial, but the compact nature saves on space. The service up to item delivery was great.

Then three weeks pass, whilst running the treadmill throws up an E03 error. I reached out to bulldog, who after a few days agreed a new part would be sent out and I would fit it. I was ok doing this, but did comment that a lot of customers would not be happy doing this. The part that needed swapping was not a simple job for someone not familiar with treadmills.

With the new part in, we had our first go back on the treadmill. The E03 error returned.

I went back to bulldog via telephone, across five separate days nobody picked up the phone or responded to voicemail messages. An email was sent to the original communication log, with no response. A new email ticket was opened, and still no response.

At the time of writing it has been 11-12 days without response, whilst having a brand new treadmill purchased for over £1000 sitting unusable.

I would love for bulldog to respond & take proactive steps to fix the problem. I understand that in batches of equipment (especially treadmills) the odd one can have things wrong with it, which nothing can be done to mitigate. I'm not angry or disappointed with that, I get it. However, what I am disappointed with is the closed door of communication. I cannot believe that for such a large company in 2026 that this can be where we are in how we communicate and how we deal with problems.

If I ever hear back and have my situation resolved, I would happily amend my review to reflect developments but at the moment I would have to strongly recommend for anyone buying from bulldog to have a real think before buying, because the support afterwards if things go wrong is dreadfully poor.

9 February 2026
Unprompted review
Rated 4 out of 5 stars

Great products - Bad Delivery

Great products, great company from what I can see, just wish more of their items were in stock more often. Would have been 5 stars but parts arrived damaged due to packaging. Not bad, just some scratches so still very usable, but just took the gloss of the experience a touch. Would recommend them.

28 January 2026
Rated 5 out of 5 stars

Looks great but haven’t gotten around…

Looks great but haven’t gotten around to setting it up yet. Quality looks great, and the packaging in the wooden bix is a nice touch to ensure no damage caused in transit. Can’t comment on how it performs but have no doubts it’s going to be awesome.

21 January 2026
Rated 5 out of 5 stars

Satisfaction all round

Bulldog Gear has been my go-to fitness gear store for a few years now, and the quality has always been top tier. Delivery time is always good.

I decided to take the plunge and buy a sandbag to build my raw power and strength at home, since I prefer to stay out of the gym these days (I don't really have time for the gym anymore anyway). I weigh ~83kg and bought a 70kg sandbag, though I would recommend less weight if you want to do more reps. It doesn't come with the sand (just imagine the complications the delivery guy would have), so I bought 3 bags of building sand from my local builders' merchant. It wasn't super easy to fill up by myself, but wasn't very difficult either — it would just make things easier with a second pair of hands to hold it open while the sand is poured in. I've dropped the sandbag from shoulder height a number of times (intentionally), and nothing has leaked, torn or opened.

Overall, the sandbag is a nice piece of equipment to own if you like the idea of functional fitness rather than lifting weights alone, and it doesn't take up much space at all. I would definitely recommend it, and I'll be purchasing more from Bulldog Gear in the future (I think the weighted vest may be next).

27 January 2026
Rated 3 out of 5 stars

Delivery was prompt

Delivery was prompt, damage found to flat shelving unit once opened all packaging, currently communicating to hopefully resolve the issues. Plastic coating has been scrapped or hit with something.
Overall pleased with unit its very heavy duty. And looks great.

27 January 2026
Rated 4 out of 5 stars

Bulldog adjustable 2.0

I bought a bench from Bulldog gear. I was impressed with the design and sturdiness of the bench but unfortunately there was a manufacturing defect.
They arranged for the bench to be collected and a refund but I feel like the customer service team could have been more proactive with their communication.

1 January 2026
Unprompted review
Rated 1 out of 5 stars

Not the best experience.....

When I made my purchase it stated 3-5 days delivery. Item was dispatched to the courier on the 6 day. Courier made contact 2 days after that to arrange a delivery date. After the date was agreed the courier stated that if I were to call the morning of the delivery they would give me a "time slot". I done so and they said between 12pm-2pm. This time come and passed, waited in all day and at 17:37 i rang them to be informed the driver had abandoned his load for the day. This is poor! Delivery of my item was made 2 days after the scheduled date!

Please note that if you make a purchase and it's a large item, the driver will drop the pallette KERB SIDE ONLY! Not on your drive but kerb side. Not fair when you have a £2000 machine left on the pavement!

I know this negative feedback is relative to the courier company and not Bulldog but Bulldog use this company and I was asked for my opinion over my purchase experience.

UPDATE....

In response to "Bullldog" I clearly stated my issue was with the courier and not you! I think your reply is rude and unnecessary! Don't send me links to ask my opinion if you'd dont like my answer!

Regarding the kerbside drop, how do you expect a woman to carry a package that weighs 225kg by herself and the fact it was left on the pavement.....

21 January 2026
Bulldog Gear logo

Reply from Bulldog Gear

Thank you for your review.

We would like to clarify a few points regarding the order timeline. Our website advises that we aim to dispatch items within 3–5 working days, not deliver within this timeframe.

Your order was placed on 16th January and was dispatched on 21st January, which is the third working day from the date of order and within our stated dispatch timeframe.

Once the order has been handed to the courier, all delivery scheduling, time slots, and execution are managed by them directly.

Delivery is kerbside only. This is clearly stated on the website within the product description and also outlined in our dispatch and delivery information. This is the standard service provided by the courier for large freight items.

Rated 1 out of 5 stars

NEVER ORDER FOR THIS COMPANY

I had a very poor experience with this company. I ordered a weighted vest after being told it would ship within 3–5 working days. It has now been over three weeks, going into the fourth, and my order is still marked as “processing.”

I contacted customer service multiple times and received the exact same response every day. They repeatedly claimed the order could be shipped in multiple packages and that it would be sent out by the end of the week. This has been said several times with no change to the progress bar on the account when checking the status of the order

I also contacted the shipping company directly, who confirmed they have not received the order at all—so the information provided by customer service appears to be false or at best misleading.

At this point, I have little to no confidence that I will ever receive my order. The lack of transparency, repeated scripted responses, and failure to follow through on promises made this a very disappointing experience. I would not recommend ordering from this company based on my experience.

1 January 2026
Unprompted review
Bulldog Gear logo

Reply from Bulldog Gear

Hi There,

I've checked back on this particular instance and thought it best to clarify the situation regarding your order.

When you ordered the vest it was listed as "Pre-Order" with an estimated dispatch date. We make this as clear as possible on both on the product page and in the confirmation correspondence. The freight company delayed the shipment of the weighted vests due to circumstances outside of ourcontrol. At this point our customer service team reached out directly to provide updates and keep you informed about what had happened. In most instances customers in this situation were happy to wait the few extra days - or cancel their order and receive a refund.

As soon as the weight vests arrived into our warehouse, your order was shipped as soon as possible. I have checked the tracking information and it appears that your vest has now been delivered.

We generally choose not to put items on pre order, but high customer demand prompted us to make an exception this time. Regarding the auto responses on our site, although helpful in many instances, they sometimes miss the mark with very specific cases outside of day to day troubleshooting. We are still developing this software as a quick way for customers to get the answers they need when our staff aren't available. If the auto-responders
can't solve queries, we do have a direct customer service contact email.

We hope that now you have received the Vest you're able to put it to good use, despite the unfortunate initial delay.

Kind Regards, Team Bulldog

Rated 5 out of 5 stars

Great piece of kit

Great piece of kit , sturdy flat bench
With easy assembly ..comes with tools
But handy if own your own socket set just for ease ..
Comfortable to exercise on , after looking at other flat benches this one hasn’t disappointed .
Delivery was excellent ..
Best I’d say on the market .. 5 stars ✌️

16 January 2026
Rated 5 out of 5 stars

Excellent service and great product

Great service from the team supplying a good quality weight training bench. I discovered that the company was only a few minutes from where I lived so popped by during one of my training runs. They showed me the bench I was interested in at their product display unit close to the warehouse going out of their way to be helpful and friendly. Rather than have the bench delivered I arranged to collect with the bench waiting for me checked over. The bench is 75% assembled with just the base, back pads and foot section to complete. Took about 20 minutes. Very stable, sturdy and well made from good materials.

16 January 2026
Rated 5 out of 5 stars

Fantastic service

I have brought from Bulldog gear on many occasions. The service they provide has always been superb. Purchase and Delivery is easy and prompt. The kit is great quality at a reasonable price. I'll be back for more soon! Thank you Bulldog gear.

15 January 2026
Rated 3 out of 5 stars

The reason why I give bulldog an…

The reason why I give bulldog an average review is due to the order being delivered a week later than expected which is really poor.

14 January 2026
Bulldog Gear logo

Reply from Bulldog Gear

Thanks for taking the time to leave a review. We’re really sorry that your order arrived a week later than expected — we know how frustrating delivery delays can be, and that’s not the experience we aim to provide.

We’re continuously working with our delivery partners to improve this.

Thanks again for sharing your experience.

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