DO NOT RECOMMEND!I decided to order through Just Eat, and everything seemed perfect until the delivery. Spending £73, I found items missing and the chicken was dry (THE FOOD DIDN'T LOOK AS ADVERTISED)... See more
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Order through just eat and never received. Manager was argumentative and rude on the phone. Basically told me once the foods been cooked and leaves it’s not their problem if I get it or not. Terrible
Ordered on deliveroo, burger had sauce and onions in it despite me selecting the option for no sauce and no onions, both 2 fries were missing, and food took painfully long to be prepared- deliveroo ha... See more
Popped in for a burger, had the American boi meal, it was really good and the staff were very friendly and helpful, aiding me with a ramp to exit the door in my wheelchair.
Company details
Written by the company
Burger Boi, the taste sensation that has swept across the UK, is not just a burger joint; it's a cultural phenomenon. Synonymous with mouthwatering indulgence, premium quality, and constant innovation, this Cali-Vibe smashed burger brand has elevated the perception of fast food to new heights. Born in the UK, Burger Boi made its debut in the summer of 2021 when founder and director Surj Bassi opened the brand's first location in Wolverhampton. The response was nothing short of phenomenal, quickly propelling Burger Boi to the number one spot on UberEats in Wolverhampton outside of national chains. Since then, the brand has experienced rapid expansion, with six locations in 2022 and an additional eight in 2023. The trajectory continues upward, with plans to surpass 50 locations by the end of 2026. Burger Boi has made its mark in various cities, including Birmingham, Coventry, Leicester, and recent expansions into Manchester and London, solidifying its presence across the UK. At the heart of Burger Boi's success lies its array of signature creations. From the iconic 'Triple Cheese Boi' to the mouthwatering loaded fries known as 'The Bad Boi Hot Mess,' the menu tantalises taste buds with unexpected combinations and bold flavours. Offering more than just smashed burgers, Burger Boi's diverse menu includes buttermilk fried chicken, breakfast options, shakes, and an extensive range of vegan and vegetarian choices—all made with fresh ingredients and crafted to order. Burger Boi stands as a beacon of culinary innovation, with its kitchen serving as a laboratory for experimentation. The team tirelessly works to concoct new flavour combinations and textures, providing customers with regular menu additions and revisions throughout the year. This commitment to culinary excellence ensures that Burger Boi remains at the forefront of the ever-evolving food landscape. Looking beyond the UK, Burger Boi has its sights set on global expansion. From bustling urban centres to quaint suburban neighbourhoods, Burger Boi adapts its menu to suit local tastes while maintaining core principles of quality and creativity. International expansion kicks off with the opening of locations in Canada and Dubai in 2024, marking the beginning of a new chapter for Burger Boi. As Burger Boi continues to evolve, capturing the hearts and stomachs of food enthusiasts, the future looks bright. The brand's commitment to culinary excellence and adaptability to changing consumer preferences position it as a leader in the competitive world of fast-casual dining.
Contact info
1 George Street, WV2 4DG, Wolverhampton , United Kingdom
- info@burgerboi.co.uk
- burgerboi.co.uk
Hasn’t replied to negative reviews
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Avoid
Order through just eat and never received. Manager was argumentative and rude on the phone. Basically told me once the foods been cooked and leaves it’s not their problem if I get it or not. Terrible
Food extremely late, poor customer service
It’s taken over 2 hours and the restaurant still hasn’t made my food. When I rang them, they said there’s nothing they can do. Manager won’t speak to you. Absolute joke, will never order from here
Ordered on just eat
Ordered on just eat, the delivery just kept getting pushed back again and again. Waited over an hour and a half before I gave up! What a waste of time!
absolutely awful waited up to an hour…
absolutely awful waited up to an hour for 2 items for them to forget my order and plus be cold, and excuse was it wasn’t me dealing with the tickets. owner so rude , especially the way they spoke to staff , will not be going there again. not to add i spent £20 on the order waste of money. do not recommend at all
Unreal Food
Burger was unreal! Peri chips were amazing and to top it off the Milkshake was great! Definitely will be my new go to burger place.
Don’t waste your time
Ordered on deliveroo, burger had sauce and onions in it despite me selecting the option for no sauce and no onions, both 2 fries were missing, and food took painfully long to be prepared- deliveroo had to change drivers 4 times due to the ridiculous wait times. Food tastes okay, definitely not worth the price. Would’ve been better if we got what we actually ordered within a reasonable time
After more than two hours
After more than two hours, it finally arrived, yet it was disappointingly cold and quite unpleasant.
New burger boi in Hednesford is…
New burger boi in Hednesford is horrible. What kind of burger joint doesn't do bacon! Overpriced rubbish! Wouldn't feed it my dog!
Took over 2 hours to come and was cold…
Took over 2 hours to come and was cold and horrible
Burger Boi is a total win
Burger Boi is a total win. The burgers are juicy, flavorful, and clearly made with quality ingredients, and the portions are generous without being over-the-top. The buns are soft, the toppings are fresh, and every bite tastes intentional—not rushed or generic.
Define food
Came in to try burger boi and the staff was very helpful and went through the entire menu I nearly bought the whole menu the burger the fries the milkshakes even the Mac and cheese was define thank you burger boi for a wonderful experience amazing food
DO NOT RECOMMEND!I decided to order…
DO NOT RECOMMEND!I decided to order through Just Eat, and everything seemed perfect until the delivery. Spending £73, I found items missing and the chicken was dry (THE FOOD DIDN'T LOOK AS ADVERTISED). When I called Burger Boi, the person who answered was impolite and did not seem fit for customer service. After I explained the issue, she abruptly ended the call. Upon calling again, she refused to send the missing items, claiming it was an Uber Eats problem. However, they can only deliver what they have received. I will not be dining here in the future!
Having had a couple of visits in store…
Having had a couple of visits in store I was totally dissatisfied and disappointed with a takeaway order. Failed to deliver the x 2 milkshakes ordered (refunded but I actually wanted them!). Delivery just left on doorstep and burger was so greasy. Fries were cold.
Will NEVER be ordering or visiting again.
tasteless food Not worth the price
First time trying and would like to say never again. Waste of money!! Ordered a BBQ beef wrap it was the most disappointing wrap I’ve ever had there was no bbq in it, the mince wasn’t seasoned at all. The wrap was soggy. The salad was brown. Never again
The chips were seasoned. However they were cold when came, the box was covered in some kind of oil. decent but would like the food quality to be better!!
If I could give no stars, I would.
This joint is absolutely terrible. We ordered online through Uber Earts before with no issues, until today. One was they delivered the food so late compared to how long they said it would be, and they sent us someone else's order. We tried to call the number and a lady answered and told us we could get a refund, but we still have to pay again if we wanted another order. How ridiculous. And we can't even give them the food back because of food hygiene, which I get. But the point of this review was to tell you how appalled we were when we managed to get ahold of the driver, whom in which tried to make us seem in the wrong because we thought it was our order until we found out properly. His attitude was so disgusting. He simply told us it was our fault, and didn't bother to take responsibility for his actions. Never ordering from this place again. Learnt the hard way!!
Absolutely awful
Absolutely awful! Terrible food, delivery and even worse customer service!
100% do NOT recommend.
Staff were so rude.
Excellent service and very tasty burger…
Excellent service and very tasty burger and chips would definitely recommend
Very nice food and service
Great service great food would highly…
Great service great food would highly recommend
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