Care Safe Reviews 115

We were visiting our Aunt in West Drayton and needed a wheelchair transportation to a restaurant. I booked everything from Germany and received confirmation calls prior to the pick up date. Musta... See more

Reliable, professional and friendly service. Had a lot of worry about how to get to and from hospital after surgery left me temporarily wheelchair bound, and Care Safe’s wheelchair taxi service has be... See more

Thank you to Care Safe for excellent help with getting a family friend and his mobility scooter in from Croydon to spend Christmas with us. And for taking him back a couple of days later. The driver,... See more

Naidj who was our driver was the epitome of kindness , professionalism and compassion . His personal approach made an extremely challenging situation with my Aunt much much easier . He accompanied us... See more

I appreciated that Care Safe called yesterday to reconfirm all the details for today's journey. And today, Amjed arrived early and treated my very elderly mother with care and consideration. The vehi... See more

I found Amjed very helpful and considerate on both trips. He used a larger vehicle on the return trip to improve the comfort of the journey for my mother and I. He also found a way to allow my mother... See more

The service was excellent. Keshob arrived in good time and was really polite and helpful. Our very elderly aunt was nervous about being transported in her wheelchair but everything went very smoothly,... See more

We booked transport to move our mother from her home to a care home, in a wheelchair-accessible vehicle. The whole experience was smooth and seamless, from the booking process to the check in call th... See more

From the first phone call which was answered promptly and professionally to the delivery of my Aunt to her new care home everything went smoothly, exactly as hoped for. The courteous driver Sayduz a... See more

Amazing service, very good price, will use you again! I needed a Private Ambulance within 3 hours and they delivered. Everything was straight forward, easy and the driver could not have been more h... See more

I had to arrange transport for my Father to leave his care home & return home.In the last few months he has only been in an ambulance & we didn’t know what level of care he would need. It was simple t... See more

This is the first time I have used Care Safe and on my experience I would thoroughly recommend them . I used them to transport my 95 year old mother from her Care Home to my house some two hours... See more

Easy to follow booking form,called back within minutes and few follow up questions about any special needs i may have and that's it. Transport arrived early which was great for me as I was ready ,t... See more

This was our first experience of CareSafe. My wife is seriously disabled by a stroke and getting her safely, reliably and punctually to hospital etc appointments has been a constant headache. CareSafe... See more

Amazing service. Kept in constant contact, on time. Delightful chaps, extremely kind and helpful in bringing our mother home after two months of being in hospital. Highly recommend.

This was the first time that I used care safe, and the experience was a very good one. The communication with care safe was very good. They pick me up on time and took me to my destination very saf... See more

When my son’s WAV was out of action, I was worried about how to get him to his hospital appointment. I found Care Safe, from the online form, to speaking with Monjur, and then Ahmed our driver, it was... See more

Our driver was so caring, professional and considerate. He was very gentle and made my mum feel safe on her first outing in the wheel chair. We were all extremely pleased with the experience. This cou... See more

The driver drove unsafely, was repeatedly horned at, stalled on busy roads and nearly caused an accident. I had to warn him about oncoming cars. He appeared visibly panicked and told me he hadn’t... See more

I booked Care Safe to transport my elderly mother to a care home. They came early, had all the right equipment and treated my mum with care, respect and humanity. They were excellent, would definite... See more

Good communication and quick to respond with a quote. Took care to get all the details. The actual pick up was fine. Ekbal was friendly and helpful and drove smoothly through London rush hour traffic.... See more

My 80 year old mother has used Care Safe twice so far and have had brilliant service both times by all of the guys who transported her. They told her they would look after her ‘like their own mum’ and... See more

Booking was easy and straightforward. The vehicle arrived with plenty of time to get mum on board without any stress or need to hurry. They had everything needed for the journey and took great care... See more

I received really great care and attention. I was really well strapped in and had a trouble free time. The driver had real patience and we managed our destination despite problems. I didn't expe... See more

Excellent service. Mum was transferred from West Bromwich to London very safely. Both safe driver and carer, were really helpful and very professional.

By FAR the least stressful part of a stressful day. Had to move mum to a new carehome. CareSafeMobility vehicle arrived exactly on time and was so helpful, patient and friendly. I'm so grateful!

“I had a great experience with my driver, Md. Ekbal Hossen. He was polite, professional, and very punctual. The cab was clean and comfortable, and he drove safely throughout the journey. I truly appre... See more

Transferring a 93 year old relative from their home to a care home , was made a lot easier with the help & compassion of our driver . Would definitely recommend this company.

Helped my Dad move between care homes. Dad was very happy with the staff who helped him and the new care home staff commented how lovely they were. The booking went smoothly and the lady in the office... See more

We booked Care Safe to move my grandmother from one care home to another. Kalum was a great driver! He was very careful as my gran gets motion sickeness. He kept checking on her and avoided pot holes.... See more

Brilliant service. The driver was so kind & thoughtful with my Dad. Even had a follow up call to check everything was ok. Will definitely be using again & highly recommend.

At the end of Feb 2025 I contacted Care Safe to transport my uncle between care homes, a distance of 40 miles approx. Communication was excellent following initial phone conversation by email and they... See more

Came in good time and waited over the hour I had booked at a very reasonable rate. Ahmed the driver took me all the way inside to my sofa, after a very painful operation to my knee.

The driver was 100% on time, helpful, polite and a safe driver. The booking and confirmation process did not give me confidence but delivery of the service was spot on.

Absolute care taking my mother in law home. Efficient service. Driver explained safety awareness and took my mothers well being as the upmost importance.

A huge thank you to the whole team at CareSafe - impeccable service from start to finish. Following a holiday accident, my elderly mother required transfer from Bristol airport to A&E in Wales. T... See more

The driver was on time and went above and beyond with his helpfulness and kindness. Will definitely use the again if necessary. Thank you

Really good service from the first call to the arrival at new care home - they were polite, considerate, careful and skilled.

Our driver Kalum was very helpful, professional and on time! I would highly recommend them.

Ahmed was very punctual for arrival and collection, ensuring excellent communication for a smooth trip. He was also very helpful and considerate in assisting my wife into the vehicle. A very courteous... See more

It was a reasonably urgent request, arrived in under 2 hours. They safely and kindly transported my Mother.

Eqbal was amazing. Kind, and patient. He really knows how to take care of his clients and was very reassuring.

He is punctual, caring, efficient and make sure that his passenger is safe and happy.

Feed back from both care homes was positive, collection and drop off.