We had a lovely chap called Chris (from Hammerton’s Funeral Directors) who came to our home to discuss funeral plans for myself and my husband. He was compassionate and friendly and actually he made... See more
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Review summary
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Company details
- #4 of 5 best companies in Funeral Insurance Company
- #10 of 21 best companies in Funeral Director
Written by the company
Our Funeral Plan enables you to prepay for certain elements of your funeral in advance and fix the cost of Funeral Director Services, protecting you from the risk of these rising. Choice Funeral Plans can be purchased direct, or they can be purchased in funeral homes which are operated by the Funeral Partners Group. Funeral Partners is a network of Funeral Directors throughout the UK, most of which are well-established local firms. Some of our businesses have been around for over 300 years.
A plan to suit you
Written by the company
- Our Funeral Plan allows you to make arrangements for your funeral, which may protect your loved ones from uncertainty about your final wishes and risks of rising costs for these services.
Contact info
46 The Terrace, TQ1 1DE, Torquay, United Kingdom
- 01803 298 243
- [email protected]
- choiceplan.co.uk
Hasn’t replied to negative reviews
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Fantastic - 100%
Fantastic service - I have been getting matters in order lately, having seen Martin’s Money recommend Choice Funeral Plans, I had started my plan online but needed some information, following my initial call to Choice I had nothing but professional, friendly advice, all my questions answered with no hesitation and knowledgeable staff. I felt confident that my cremation is in the right hands.
I continued the application online, in my own time, as there is a lot to take into consideration, but just knowing I could call and speak to someone at the end of the phone put my mind at ease.
I am happy with my decision, I have not questioned it.
The payment plan has a good range of how much time period to pay back over and affordable payments.
It has options if I were to move, or needed change my plan if my circumstances changed in the future with obviously extra cost for the latter if it was upgraded, which is expected, but all this was explained on the phone in detail.
Having researched a few companies to ensure I chose the right one for my requirements, I found Choice to have more perks available, and things you could request, which other companies did not.
There was a hiccup with my direct debit set up - I had entertained a digit wrong but they contacted me straight away reassuring me there was not anything to worry about, it was dealt with efficiently and rectified promptly, the lady was so kind and helpful.
I received my plan within in a week, and now I can relax.
Choice have given me 100% customer service, the staff I spoke to and emailed were all genuine, friendly, supportive and knowledgeable, the plan is by far competitive in this field, I feel confident, and trust I have chosen the right funeral planners in Choice.
Thank you for everything ☺️

Reply from Choice Funeral Plans
Effortless and swift to organize
Effortless and swift to organize, and a pleasure to interact with.

Reply from Choice Funeral Plans
My local funeral director
I came into my local funeral director and the lovely lady that worked there was very friendly and helpful with organising a prepaid funeral. I was treated with respect and dignity and all questions I had was answered with respect. I would highly recommend.

Reply from Choice Funeral Plans
Information provided was excellent .
I received a very professional service from Choice Funeral . Every plan was explained to me in great detail . Hence I opted for the Funeral Plan that was right for my family .

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Reply from Choice Funeral Plans
Straight forward ,very pleased with the…
Straight forward ,very pleased with the service.

Reply from Choice Funeral Plans
The whole process was very good
The whole process was very good. All done with grace. And understanding . A what could have been a difficult process made very simple.

Reply from Choice Funeral Plans
It was really easy to find and purchase…
It was really easy to find and purchase the best.plan. All the information I required was easy to find.

Reply from Choice Funeral Plans
Great service,extremely helpful
Great service,extremely helpful, got everything that I wanted . I have now booked another appointment for my husband to discuss his funeral arrangements.

Reply from Choice Funeral Plans
Amazing young lady
Amazing young lady, who explained details of the plan so professionally. with care and compassion.

Reply from Choice Funeral Plans
The funeral director s Edwin Pounds…
The funeral director s Edwin Pounds answered all our questions and was very nice

Reply from Choice Funeral Plans
Great is Hadly the right word
Great is Hadly the right word? Porlourwas convenient staff very helpful.

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Reply from Choice Funeral Plans
Very easy from start till finish
Very easy from start till finish, I had no hard sell and was able to pick what I wanted for when I pop my clogs.

Reply from Choice Funeral Plans
Complete and Professional Experience
All explained fully, no rush to sign up, excellent advice from Michelle

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Reply from Choice Funeral Plans
Very helpful experience
My wife and I were very happy with the service that we recieved when we booked our funeral plan.Every wish we had was covered. The whole experience was quick and helpful.

Reply from Choice Funeral Plans
The lady who sold the plan to me was…
The lady who sold the plan to me was helpful & answered any questions I had

Reply from Choice Funeral Plans
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