Churchill Reviews 28,153

It is simply finding an insurance company that I could recognise. As insurance premiums rise, I find myself being jolted out of the armchair and making the effort to actually look at the market place... See more

My car insurance was up for renewal my insurance company doubled my renewal!! so I went on comparison sites Churchill came up along with a few others that I hadn’t heard of . Clicked on to more info... See more

Have been with Churchill car insurance many years. My first car accident damage claim was stress free a simple process once claimed in the app. Followed through with phone calls and when busy custome... See more

Having been on compare.com and looking at all the options decided that Churchill offered me the same cover as my previous insures and at a better price. The lady that looked after me whilst on the pho... See more

For once on renewal of car insurance the price went down! Even though I could have got renewal slightly cheaper by switching, I decided to stick with Churchill because they evidently are not just tryi... See more

As soon as i gave them my previous insurer and my policy number the old insurer releaswd all the no claims that they were hiding from me sending me left right and centre and stressing me. All that was... See more

Each year it increases,despite me not having made a claim on my insurance for,perhaps,over 20 years!!! It seems to me you rely on apathy on the part of the policy holder,without offering a discount f... See more

Been with Churchill 20+ years and the odd claim. The worst when a lunatic drove into the rear on M25 at 80 mph and then drove off (extraordinarily!), so no details. Had to pay full excess despite a 3r... See more

Churchill do everything online.. Not everyone as access to a computer or know how to print thong from website.. I just didn't get round to changing my insurance this year due to personal circumsta... See more

A trusted brand with high defacto rating for the more premium level of insurance cover. Easy to use app that clearly shows policy documents. Renewal price was more than via price comparison site so do... See more

Non fault accident claim sorted out quickly however fault status was not changed on database which made my and my partners insurance renewal rocket up! It was quickly resolved and issued a letter (pd... See more

Excellent employee (lady) dealt so kindly with me as I was unsure of which type of Home & Buildings Insurance I needed. She spent time to ask question's to establish the correct cover I required. To e... See more

Trusted reliable insurers can always find a cheaper company online..... but as some of us have learnt the hard way an insurers is as only good until the day you need to make a claim. The great thing a... See more

Couldn't find policy on system, then took 6 weeks to authorise repair. I had to phone once or twice every week to get update and told they were too busy or everyone on holiday so claim hadn't been loo... See more

Renewed my car insurance in mid-October; Churchill charged me twice. I contacted them 3 times via a poorly executed AI system. Human customer support was no better. Insisted on 2 occasions that the s... See more

lol I am certain Churchill has a team who writes fake reviews on this website because there’s noooo way there’s so many good reviews when google says different. They do not give a crap about you leave... See more

Great experience, amazing prices. Website is so easy to use and understand. No nonsense questions asked but all useful details are able to be found. So many other companies make you go through stupid... See more

Dealt with quite swiftly when the accident occured. Though finding a suitable garage for the repairs was left to me (Tesla car). The claims management could do with more attention as there was a bit o... See more

I'm really happy with Churchill, we have both cars and our house insurance with them so get discount for being with them. My car insurance has come down this year so, at a time when it's most needed,... See more

Huge yearly price hikes. Difficult to contact customer services also. On calling the phone line, in endless automated 'please state what you want' type silliness. Went with another insurer this year -... See more

Reasonable Cost but having paid 60 years of House & Contents insurance without even 1 No claim, you should consider some No Claims Bonus / Loyalty discount Thank You Malcolm Hind PS not all 60 year... See more

My claims handler was Callum. Quite honestly I don’t think I have ever received such excellent service from anywhere. My 13 year olds bike was stolen in quite a traumatic way. Callum responded quic... See more

Friendly helpful staff from start to end of claim. They made the whole process easy keeping us informed, offering choices & made us feel reassured. They arranged a contractor to undertake the work for... See more

Did a search on Confused, Churchill was not the cheapest quote, but what was covered in this particular policy and required excess made it good value. Buying the policy online was straightforward, and... See more

Reminder/new quote all done speedily and efficiently online and bye-mail. A pleasant surprise to find my car insurance was up by such a small amount it's not worth looking for another provider!

We've had no trouble until now. Though have never actually claimed. Unfortunately, they have been taken over by Aviva who are complicit in G3nocide. I'm particularly annoyed I've found this out midway... See more

Consistently dont respond to emails. Ive had to complain 3 x times now. Nothing changes, they dont respond to email. When i asked why they said they are just starting on April's emails (todays date... See more

Cannot get certificate of insurance - takes 7 working days! Sorry We can't get your policy documents right now. Please try again later or contact our online customer service team.... See more

I was hit from behind by a driver - I reported the incident around 16.00 on the day and by 17.00 all details were logged and I received a response from Churchill.Repairs were arranged by Churchill... See more

The consultant I dealt with (Tristan) was helpful and processed everything smoothly. There was a slight delay in the claim being accepted, however everything was approved a week after lodging the clai... See more

In a time where everything feels automated and robotic, it’s rare to come across genuine human care, but that’s exactly what William from the Churchill Cycling Insurance claims team delivered. From st... See more

more transparancy needed for cost/depreciation of car if written off but all insurance companys are the same !! you dont no how good a insurance company is until you have to use them telephone con... See more

As always I check any insurance quote online to see if it falls into a similar amount as I've been quoted. With Churchill this year it was exactly less than last years policy. So it was a seamless... See more

While trying to obtain a renewal quote online, (a process that took over 1 hour without ever getting a price out of them) the agent inadvertently gave me the private details of other Churchill custome... See more

The process was all pretty straight forward in submitting the claim, although I found it a bit tedious having to take so many photos. but it paid off as the Repairer was very impressed with them As a... See more

Was a victim of a hit and drive away in a car park which luckily a witness got a registration plate of other vehicle. The whole process of claiming against there insurance was so easy and stress free... See more

Churchill approved my claim 7 weeks ago on 2nd April25. Returned my car without completing the work. Poor communication. AI used to make calling difficult. Still no further on. Complained about ser... See more

Decided to look on comparison site for our home insurance renewal as our current insurer had increased their renewal price by over £100 and that was without us having made a claim. Churchill came up a... See more

As an existing customer tried to add a car to my policy. After ages trying to get past automated phone system, finally spoke with someone who sadly had no clue what they were doing ie couldn’t find my... See more

Churchill gave me the lowest price of anyone for the levels of cover that I required. The process of finding and taking out home and contents insurance with them was easy to do, comprehensive and gave... See more

From initial contact re my claim for a lost hearing aid I was treated with respect & understanding. The process was made as simple as possible & dealt with efficiently & courteously. PLUS I was actu... See more

Insurance premium went down from last year, without having to haggle.. Staff always seem pleasant and helpful Only slight thing is.. Their automated voice system seems to have a slight problem recogn... See more

Untrusted! twice now I've had a quote to change cars mid police, using what's app chat I was giving a figure of a returned premium of £45, two days later this wasn't honoured, agent told me I had t... See more

William from the Churchill Cycling Insurance Team was incredibly helpful and a pleasure to deal with after my bike was stolen and I had to claim back via insurance. He made the process straightforward... See more