Climadoor Reviews 868

TrustScore 4 out of 5

4.2

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers appreciate the high quality of the products, highlighting that they are well-made and enhance the look of their homes. Consumers are also satisfied with the service provided, with many praising the efficient communication and helpfulness of the staff. The delivery service is generally well-regarded, with people noting the punctuality and the care taken in handling the doors. People found the ordering process straightforward and were pleased with the flexibility offered for alterations. Many reviewers specifically mentioned the excellent condition in which the doors arrived, often delivered by friendly and helpful personnel. The ease of installation was also a recurring positive point, especially when carried out by professional carpenters.

Based on these reviews

Rated 5 out of 5 stars

Black Heritage Roomfold Grande Internal Bifold Doors, Web site easy to navigate didn’t need to contact any of the team at climadoor so can’t comment on the actual team. ordered on the 10th January... See more

Rated 5 out of 5 stars

Easy five star rating for me. Charlie in sales was extremely helpful. Delivery was planned on 10th November and communication was perfect, text and email giving me a 2 hours slot. Driver k... See more

Rated 5 out of 5 stars

Exactly what we required, delivered when stated and the quality is excellent. Was fitted by a local carpenter who had no issues with the installation. Has made a great difference dividing the two ro... See more

Rated 5 out of 5 stars

We bought 2 Aston frosted glass white internal doors.At first we were dubious about buying doors online but having read the reviews for ClimaDoor we decided to go ahead. So glad we did. The doors were... See more

Rated 5 out of 5 stars

Ordered 13 doors (with handles) - Easy to order, Easy to get to speak to someone helpful to get delivery updates. Good products, no issues with quality Good communication prior to delivery. Delive... See more

Rated 3 out of 5 stars

doors are lovely, service good and bad, very poor that no installation instructions come with handles mortice locks etc, wasted a mortice lock never knew i could press a button to turn catch around. o... See more

Rated 3 out of 5 stars

Part of the order delivered was incorrect through no fault of our own & we had to wait another 7 days to receive one small item. We also had to cancel & reschedule our joiner to come back as it was a... See more

Rated 5 out of 5 stars

Ordered ten doors great communication leading upto an on time delivery. Delivery it's self was great with two helpful guys helping unload & store the doors. I've fitted three so far they look great... See more

Rated 1 out of 5 stars

Delivery company supposed to have phoned to arrange delivery date, then given 2 hour window ETA on the day. First we knew, was Climadoor email saying delivered. Had been left on doorstep of obvious... See more

Company replied

Rated 5 out of 5 stars

ordering was straight forward and the delivery tracking was spot on. The driver ,Johnathon was polite and friendly and assisted me with the doors which was much appreciated .Just beginning to check th... See more

Rated 5 out of 5 stars

I recently purchased six laminated oak doors as part of our cottage renovation - they were very keenly priced and came with free door handles and a pair and a half of hinges per door. All superb qual... See more

Rated 5 out of 5 stars

I have never bought a door online before but we now live in rural Scotland. The Climadoor site stood out as an oasis of easy to understand information regarding the options that you need to choose be... See more

Rated 5 out of 5 stars

An amazing experience . Ordering was straight forward and the doors were very good value . I ordered 12 doors so was a little anxious about the delivery as wasn’t sure how heavy they would be . Anyway... See more

Rated 2 out of 5 stars

Delivery arrived with one door missing and no prior notification. Called Climadoor and was promised a call back. Had to call them back after 5 hours to be told they found the missing door and would be... See more

Rated 5 out of 5 stars

Doors are of high quality and delivery is great. The team are very helpful and answer all your questions and queries you may have. My experience with Halle Burdett was great, she was very cooperative... See more

Rated 5 out of 5 stars

Easy to order and delivery on time. Excellent customer service both pre and post ordering. Definitely recommend. My doors are yet to be unwrapped as my builder wasn't available until three weeks ate... See more

Rated 5 out of 5 stars

Can't fault the service provided to me. Ordered my new oak doors online which was very easy with competitive prices. Delivery was arranged on a day of my choice, and was free because of how much... See more

Rated 5 out of 5 stars

Made a couple of calls to their office for some general advice, and the response was always helpful. Desided to make my purchase due to the generous flexibility for alteration. Order processed, advi... See more

Rated 4 out of 5 stars

Initially the customer team were really supportive in helping us choose the right doors for the space. It was unfortunate that the delivery was delayed due to a supply issue outside of their control.... See more

Rated 5 out of 5 stars

Doors arrived on time, as per delivery instructions. Doors in perfect condition and with no issues. Good solid construction. No problems with fitting, plenty of spare for trimming to size. Once fitted... See more

Rated 5 out of 5 stars

Absolutely faultless service. Easy ordering, kept up to date with delivery and received with 5 day. 2 guy delivery and they were lovely, very polite and put the door straight into the place I wanted t... See more

Rated 5 out of 5 stars

Purchased two Shaker Bifold doors which cost wise were very competitive compared to other suppliers. Very pleased with the quality and a solid heavy feel about them. Delivery once the date was confirm... See more

Rated 1 out of 5 stars

Delivery complete & utter shambles. Courier finnaly delivered on 3rd attempt after cancelling last minute twice previously. Not ideal when you need to book days off of work to wait for delivery. D... See more

Company replied

Rated 5 out of 5 stars

Ordered one door to see how it fits before ordering doors for the whole house . Love the fact this door is a game changer as it has 20mm lippings with an extra large trim zone . The door looks amazing... See more

Rated 5 out of 5 stars

I've used Climadoor three times now and have purchased several doors. The quality and price are excellent, site is easy to use and the team are quick to answer any questions. The only downside is that... See more

Rated 5 out of 5 stars

Easy ordering. Rapid delivery. Kept informed at all times by email & text. Everything happened as advised. Product looks superb but not fitted yet. First class service gets thumbs up from me

Rated 2 out of 5 stars

The door took 2 months to arrive. When it arrived it was only protected by a single layer clingfilm. As a result the door is scratched. Not seriously damaged but damaged nevertheless.

Rated 5 out of 5 stars

Purchased 13 oak doors, as were on sale with free handles thrown in, fully finished as well, bargain! Good communication from Climadoor about delivery, then the courier took over with delivery time... See more

Rated 1 out of 5 stars

Ordered 2 doors of different sizes, they delivered both doors of the same size. Surely it's easy to check the despatch note matches the order. Call handler said no option for express delivery to excha... See more

Company replied

Rated 3 out of 5 stars

Thought we were getting a good deal as the door kit was competitively priced. The instructions are quite poor, even by Ikea standards. The kit is supplied with the doors, ironmongery and lengths of... See more

Company replied

Rated 1 out of 5 stars

Ordered 6 doors, 4 arrived damaged. Only been offered exchange for the door I reported within 48 hours. When the replacement door arrived it was also damaged. I quoted the Consumer Rights Act 2015 whi... See more

Company replied

Rated 4 out of 5 stars

The delivery drivers scratched one the doors, which meant it had to be sent back, which meant I had to wait extra long, another thing they don't tell you is if you order handles/ironmongery these com... See more

Rated 5 out of 5 stars

I was slightly apprehensive reading some of the reviews, but needn't have been. I called Climadoor first thing on the delivery day, to be told that delivery would be between 9 and 11am. Doors arrived... See more

Company replied

Rated 5 out of 5 stars

Ordered from Climadoor as free handles included and the price was very reasonable even with the postage costs. Delivery slot was supplied by Rhenus with next day delivery who provided a time slot... See more

Rated 1 out of 5 stars

Be very careful when ordering from this company. They tried to deliver my doors nine days after my order, without any prior notice. I hadn’t set any delivery restrictions, yet I received a call at 6... See more

Company replied

Rated 1 out of 5 stars

Climadoor is part of the Vibrant Group, owned by the same director who has 6 door supply companies operating out of the same address. We had already been let down by Vibrant doors and had not real... See more

Company replied

Rated 4 out of 5 stars

Ordered 8 oak doors and after a delayed delivery date they were duly delivered to the garage in the courtyard. Only 1 man delivery so couldn't really expect him to carry them any further. They are wel... See more

Rated 1 out of 5 stars

Climadoor cancelled my delivery twice on the day it was meant to arrive, without any notice at all. I’m now two weeks past the original delivery date and still have no doors. The sales team were fr... See more

Company replied

Rated 1 out of 5 stars

ordered 2 doors , both arrived damaged by a 3rd party courier , and recorded them on cctv literally throwing around other parcels marked fragile , then pulling my two oak doors from being wedg... See more

Company replied

Rated 2 out of 5 stars

This isn't necessarily a reflection on Climadoor but their chosen courier company: Rhenus. I purchased a door 4 weeks ago and it is still not received. Multiple cancellations from Rhenus, Climadoor re... See more

Company replied


Company details

  1. #57 of 66 best companies in Door supplier
  2. #19 of 22 best companies in Door manufacturer
  3. #54 of 63 best companies in Door shop
  4. #7 of 13 best companies in Door Warehouse
  5. #36 of 42 best companies in Window supplier

About Climadoor

Written by the company

Superior quality internal and external doors delivered nationwide at realistic prices.

Welcome to Climadoor. The most sophisticated brand in both internal folding doors & exterior folding doors. We pride ourselves on delivering our brand message; Superior Quality – Realistic Price.

Our exquisitely crafted external doors – French, bifolding, sliding and many more in popular colour choices such as white, grey and black – aren’t just designed to look great, but are manufactured to the highest order; meeting and often exceeding thermal and safety compliances – great for saving energy!

If you are looking for something contemporary, transform your home with our Industrial Style Heritage French Doors and bring the outside in.

Making the right choice can be a tough, we really do appreciate that. That's why, whether you need advice on picking the right size or style, or aren’t quite sure what you need due to complex technical jargon, we always have a door specialist on hand ready to support you through the buying process.

French Patio Doors
in Aluminium or uPVC
Bifold Patio Doors
in Aluminium or uPVC
Sliding Patio Doors
in Aluminium or uPVC
Internal Bifold Doors
Internal French Doors

Contact info

4.2

Great

TrustScore 4 out of 5

868 reviews

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1-star

Replied to 92% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great door.

Great door actually better than I expected for the price ! Delivered on time and with great service. This is one of 16 we need but ordered one to check and seems great so will be ordering more soon - poor delivery guys 🤣🤣

11 February 2026
Rated 3 out of 5 stars

Service was great

Service was great. Everything went to plan. However 2 of the doors turned up the wrong size I ordered 838 mm doors and was delivered 812mm doors. This is why there is a 3 star. I cut my frame heads down to accommodate and save the hassle of return.

4 February 2026
Rated 2 out of 5 stars

The door took 2 months to arrive

The door took 2 months to arrive. When it arrived it was only protected by a single layer clingfilm. As a result the door is scratched. Not seriously damaged but damaged nevertheless.

9 February 2026
Rated 1 out of 5 stars

My delivery was supposed to be here yesterday

My delivery was supposed to be here last night between 8.40pm and 10.40pm we waited up until 12 o’clock but a no show. I emailed the delivery company to explain I wouldn’t be home today until 2pm a few times during this morning with no reply. The item was delivered to my door in the rain sometime whilst I was out! Not impressed at all.

5 February 2026
Climadoor logo

Reply from Climadoor

We’re very sorry to hear about the issues you have experienced with the delivery and completely understand your frustration. Our agreement with the courier requires that all deliveries are signed for and never left without prior agreement with the customer. It’s very disappointing to learn that this process was not followed in your case, we will be sure to raise this with them as this is not the level of service we would like to provide. We sincerely apologise for the inconvenience this has caused.

Rated 3 out of 5 stars

Part of the order delivered was…

Part of the order delivered was incorrect through no fault of our own & we had to wait another 7 days to receive one small item. We also had to cancel & reschedule our joiner to come back as it was a part that was needed to carry out the door fitting.

29 January 2026
Rated 5 out of 5 stars

Great doors - great service!

We already knew how great Climador doors are having had some before. We needed them quite quickly and they were delivered within the time frame we were working to!

5 February 2026
Rated 2 out of 5 stars

Delivery arrived with one door missing…

Delivery arrived with one door missing and no prior notification. Called Climadoor and was promised a call back. Had to call them back after 5 hours to be told they found the missing door and would be delivered in 3-7 days!! Thanks for your effort, not. When you have tradesman, who are hard to find, booked to fit them, this lack of attention and customer service is very poor.

4 February 2026
Unprompted review
Rated 5 out of 5 stars

Made a couple of calls to their office…

Made a couple of calls to their office for some general advice, and the response was always helpful. Desided to make my purchase due to the generous flexibility for alteration. Order processed, advised of delivery, delivery problem free 👍 waited until after installation before leaving a review, and could not be happier. The joiner I hired said the doors were of really good quality, delivered with no damage, handle packs spot on, and once all fitted look tremendous 👌👏👏👏
Excellent result.
Thanks to all involved 😁

28 January 2026

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