CLIX 

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Rated 5 out of 5 stars

I had a problem with a software package that I purchased a few years ago, and, as I changed laptops, it no longer worked. CLIX provided excellent support and were vey helpful and thorough. They resp... See more

Rated 5 out of 5 stars

Easy as always have used Clix few times now by purchasing through Groupon.Voucher available with mins of purchase and used the same on Clix website License key and download instructions followed promp... See more

Company replied

Rated 5 out of 5 stars

I can't believe how easy this was, particularly at this price! Had a voucher for Office 2019 and everything came through quickly and worked straight away. As I am not the most technologically savvy p... See more

Company replied

Rated 5 out of 5 stars

Many thanks for your quick response after MS deleted my entire Office suite instead of fixing the problem - well, they eliminated the problem but NOT IN A GOOD WAY :) Yesterday I managed to find y... See more

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent software install support

I had a problem with a software package that I purchased a few years ago, and, as I changed laptops, it no longer worked. CLIX provided excellent support and were vey helpful and thorough. They responded to emails quickly and offered me extra support until I got the issue fixed.

I was very pleased and I'm happy to recommend CLIX 100%

9 September 2022
Unprompted review
Rated 5 out of 5 stars

CLIX's Exceptionally Good Service

I reached out to CLIX when my Word software disappeared from my computer. CLIX immediately responded, sending me the download for just the administrative fee. I am delighted with CLIX's exceptional customer service.

30 May 2022
Unprompted review
Rated 5 out of 5 stars

Always helpful

Many thanks for your quick response after MS deleted my entire Office suite instead of fixing the problem - well, they eliminated the problem but NOT IN A GOOD WAY :)
Yesterday I managed to find your original download in my LapTop and re-installed Office.
I then had to fight with MS to permit me to at least view all my emails - which eventually succeeded.
That enabled me to find your original email with the Office Key and MS accepted it 😊 😊
Even though I have sorted my own immediate problem, I am VERY heartened by your willingness to help. So glad I got the product from Clix 😊

27 May 2022
Unprompted review
Rated 5 out of 5 stars

Reissue of Office 2016

In Dec 2020 I purchased a copy of Microsoft Office 2016 Home and Business from Clix Distri. It downloaded successfully. Activation was not straight forward, but I received instructions from Clix and was able to do a 'phone' activation online. Office 2016 worked well since then.
Some two weeks ago I crashed my computer and had to do a complete reinstall of Win 10. As a result I lost all details of my Office 2016.
I contacted Clix Distri asking for a reissue of the link to Office 2016. Although there is normally a fee of 5 euros for this service, Clix were kind enough to waive that fee in my circumstance. The link worked well, I have installed the program, and surprisingly the original licence key from Dec 2020 successfully activated the program this time around.
Thanks Clix. I would recommend them to anyone wanting a cheaper and reliable version of Office.

5 September 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service

Bought Office Pro at a great price but struggled to get it activated - my fault, didn't remove precious programme. Liuigi at CLIX was fantastic and sorted it quickly and without any fuss. Highly recommended.

15 July 2021
Unprompted review
CLIX logo

Reply from CLIX

Dear Alex and Lynn,
thank you so much for taking the time to share your experience with Clix on this platform, we are glad to know that our support impressed you!
We wish you a great Summer!
Kind regards
Luigi | CLIX

Rated 5 out of 5 stars

Very quick delivery and clear instructions

Very quick delivery and contact. Instructions for download all very clear screen shots , just choose language options to start. All previous office versions uninstalled via control panel before starting Activation screen wouldn't progress with Word initially but did with Excel so all sorted and functional very quickly
Many thanks

25 June 2021
Unprompted review
CLIX logo

Reply from CLIX

Hi Martin,
we thank you so much sharing your experience on this platform. It makes us very happy knowing that the instructions were clear and everything was smooth.
Kind regards
Luigi | CLIX

Rated 5 out of 5 stars

Very helpful and always responded to…

Very helpful and always responded to queries as soon as possible

22 June 2021
Unprompted review
CLIX logo

Reply from CLIX

Dear Athena,
thank you so much for sharing your journey with Clix! We are happy to know you enjoyed the contact with the customer service and that everything is now in order!
Kind regards,
Luigi | CLIX

Rated 5 out of 5 stars

Office 2019

I am very impressed by the service provided. I had trouble installing the software. I contacted Clix and they were very quick in responding and resolving the issue. Service was outstanding and will recommend this company

20 June 2021
Unprompted review
CLIX logo

Reply from CLIX

Dear Anuj,
thank you so much for taking the time to share your experience with CLIX.
We are surely very happy to know you are satisfied and we are now a little bit more proud of our Customer Service thanks to your comment!
Kind regards
Luigi Suppa

Rated 4 out of 5 stars

Initially struggled but issue resolved by excellent customer service team

I initially struggled with the download and activation process but recieved excellent help with this via their free online chat appointment, that could be booked in at a time convenient to me, and everythin was sorted within about 20 minutes. Excellent customer service!

17 June 2021
Unprompted review
CLIX logo

Reply from CLIX

Dear Customer,
thank you so much for taking the time to share your experience on this platform!
We are glad to know you appreciated our customer service and product.
Kind regards,
Luigi | CLIX

Rated 5 out of 5 stars

Excellent service throughout

Software and instructions were great, so was the aftercare when I struggled to uninstall a previous version of Microsoft Office. This is genuine Microsoft software for a much cheaper price, provided by an extremely efficient and customer friendly company. Would 100% recommend this company

17 June 2021
Unprompted review
CLIX logo

Reply from CLIX

Dear Hugh,
we are truly excited to read your review and more than happy that you shared your experience here. We are happy to know you are satisfied with our licenses and very proud of our customer service!
Kind regards,
Luigi | CLIX

Rated 5 out of 5 stars

i recently purchased the Microsoft…

i recently purchased the Microsoft office professional plus software. As i had only recently purchased a new laptop i already had a free month month of office on laptop which made it hard to upload the new package. Luckily Clix send a follow up email to make sure everything is working and they give a link to a live chat where i was connected to Anna Hulme who helped me resolve this matter easily. I highly recommend using Clix for your software needs.

9 June 2021
Unprompted review
CLIX logo

Reply from CLIX

Hi Emma,
Thank you for your great review, we appreciate it! I am glad I was able to help you resolve the issue over our live chat!
Anna | CLIX

Rated 5 out of 5 stars

Very good customer service

Very good customer service. Pro active. Good product and price.

3 June 2021
Unprompted review
CLIX logo

Reply from CLIX

Dear Customer,
thank you so much for the nice review! Efkaristw poly! We are glad to know you are satisfied with the product!
Kind regards,
Risme | CLIX

Rated 5 out of 5 stars

Joran @ Clix

Joran @ Clix was very helpful with my problem activating MS Office Pro. Although it was a long process he kept me up to date with what he was doing to fix the problem
Thank you Joran & Clix

27 May 2021
Unprompted review
CLIX logo

Reply from CLIX

Hi Steve!

Thank you for taking the time to share your experience with CLIX!
We are happy to hear the problem had been solved and you are satisfied with the solution :)

Joran | CLIX

Rated 5 out of 5 stars

I purchased a Microsoft package from…

I purchased a Microsoft package from this company hoping for the best as I hadn’t heard of them before. I wasn’t disappointed. The download link is simple and the customer service was speedy and helpful for my not very tech savvy brain.

21 May 2021
Unprompted review
CLIX logo

Reply from CLIX

Dear Sandra,
thank you so much for taking the time to share your experience with CLIX. We are truly excited to read your satisfaction and we are now a little more proud of our Customer Service thanks to your comment!
Kind regards
Luigi Suppa

Rated 5 out of 5 stars
CLIX logo

Reply from CLIX

Thank you for your 5 star review !!
This means a lot to us!
We do provide the installation manual at the download link and this manual explains how to install the product.
For questions or errors, please contact us at [email protected]

Rated 5 out of 5 stars

Support

Joran assiated me with my licensing issue in a prompt and professional manner

17 May 2021
Unprompted review
CLIX logo

Reply from CLIX

We are happy to hear you are satisfied with the customer support and the problem is solved!

Joran | CLIX

Rated 5 out of 5 stars

Top for Customer service…

May I take this opportunity to thank you and your colleague Fabian for the excellent service and attention to detail for the care you guys showed be getting my problem sorted out.

I really thought you were just another Tec company that take your money and Run!!!. And give no attention.

Fabian and Luigi knowledge and care was amazing they really went out of their way to help me and I’m forever grateful please keep up the good work and realise that you guys are making a difference.

14 May 2021
Unprompted review
CLIX logo

Reply from CLIX

Dear Mr Mohamed, thank you for your 5 star review! This means a lot to us and we are very happy with it.
It is also very nice to hear that our support is doing well!
Thank you!

Rated 5 out of 5 stars

Try Clix for your computer support needs

What a great service I received today from Luigi at Clix to help with my installation. Also answered all my questions about the new system and how it might affect transferring files to another laptop with Libre Office. If you need support I would suggest this is the place to go.

10 May 2021
Unprompted review
CLIX logo

Reply from CLIX

Good afternoon Margaret,
thank you so much for taking the time to share your experience with CLIX! We are truly glad to know you appreciated our customer support help!
Kind regards
Luigi | CLIX

Rated 5 out of 5 stars

Very Fast, Effective Support

I had a problem with the installation, & needed support. Rarely have had received such quick & helpful support. The installation differed from what I expected, so learn from my mistake, and please check the Clix instructions! Recommended. Very happy with purchase :-)

9 May 2021
Unprompted review
CLIX logo

Reply from CLIX

Dear Andy,

thank you so much for taking the time to share you experience, we are truly glad to know we offered a great experience!

Kind regards,
Luigi | CLIX

Rated 5 out of 5 stars

Service excellent symphatique et…

Service excellent symphatique et reactif. L assistane est egalement top.

6 May 2021
Unprompted review
CLIX logo

Reply from CLIX

Bonjour Xavier,

Merci beaucoup pour votre commentaire.

Je suis contente que le problème a été resolu rapidement et pour tous les compliments!

Cordialement,
Luigi | CLIX

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