Colorlites Ltd Reviews 725

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers are particularly satisfied with the product quality, consistently describing it as excellent. People also appreciate the delivery service, noting its speed and reliability. Consumers highlight the quality of the products, mentioning the luxurious feel of the bottles and jars. The service provided by the company is well-regarded, with reviewers praising the team's responsiveness and helpfulness. People value the wide range of products available and the ability to purchase in small quantities. The packaging is also commended for its effectiveness in protecting the glassware during transit.

Based on these reviews

Rated 5 out of 5 stars

Our second order from the guys at Colorlites! As a large chemical and pharmaceutical business based in the UK we have a diverse and growing range of products and Colorlite have everything we need (an... See more

Company replied

Rated 5 out of 5 stars

very helpful company! top quality items! i bought some squat jars with aluminium airtight lids for storing and transporting pure aloe vera gel! and some glass bottles with treatment pumps for... See more

Company replied

Rated 5 out of 5 stars

I always receive exceptional customer service from Colorlites Ltd. They answered my query very quickly providing me with all the information I needed. I have also had the pleasure of speaking with an... See more

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Rated 5 out of 5 stars

What made my experience great? excellent product, exactly as described, delivered quickly, very well packaged. I have had no end of issues with container providers but my first order is perfect and I... See more

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Rated 5 out of 5 stars

I ordered a load of candle jars and small essential oil bottles. I'm a small business so can't always afford the mega wholesale bulk prices (and amounts!!). The jars were reasonably priced and good qu... See more

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Rated 5 out of 5 stars

Really good bottles, high quality, and good price. I would recommend their product range, also great customer service as I had a small issue with a return, and it was deal with very quickly and effici... See more

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Rated 5 out of 5 stars

Fantastic Service and Quality from Colourlites I’ve been purchasing my bottles from Colourlites for a while now. In the beginning, I was a little unsure about their customer service, as I’m o... See more

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Rated 5 out of 5 stars

this company are our preferred supplier for all our candle glass, diffuser bottles etc. great customer service and quick delivery. best products we have found.

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Rated 5 out of 5 stars

I’ve been making candles for 3 years for my small hobbie/business and was just comparing and searching for new candle jar prices and came across Colorlites Ltd, I was really impressed with the prices... See more

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Rated 5 out of 5 stars

They are now my regular supplier for all my glassware needs. The latest delivery was super quick and as always the service was excellent and super smooth. They are the cheapest suppliers of glass I... See more

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Rated 5 out of 5 stars

I ordered a few different types of bottles and jars for my food produce. I was really impressed by the quality of the glassware. An issue with closures was resolved quickly. Customer service was excel... See more

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Rated 5 out of 5 stars

Product great, customer service excellent, not that informative as regards despatch and delivery ….slower than you might expect but if you ensure you order in good time that’s not an issue

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Rated 5 out of 5 stars

I purchased some reed diffuser bottles and I am very impressed with the quality of them. My order was packed really well and the customer services were very helpful. I would highly recommend this comp... See more

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Rated 5 out of 5 stars

Amazing experience, really friendly people and I am so impressed with the glass bottles. So beautifully made and they’re heavy which gives the bottles such a luxurious feel.

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Rated 5 out of 5 stars

Fantastic company, they have a beautiful range of very high quality glassware. I received exceptional customer service and the items I ordered were delivered very quickly, both neatly and securely pac... See more

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Rated 4 out of 5 stars

Edit: They resolved the matter. Original------ After waiting 6 weeks for our customised order, Colorlites sent it to the wrong address, so APC were unable to deliver it today. Customer servic... See more

Company replied

Rated 5 out of 5 stars

My order initially arrived with an item missing but it was easy to speak to customer service and they resolved it really quickly with zero hassle. Very happy.

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Rated 5 out of 5 stars

I used colorlities for the first time after a recommendation . Very pleased with my purchase Excellent quality and value for money I will be purchasing again and already recommend to others

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Rated 2 out of 5 stars

No indication when I booked that it would take over a month to be posted Received an email to state it would be sent out but wasn’t The package has not arrived - I was working on the day so resc... See more

Company replied

Rated 1 out of 5 stars

Unbelievably bad service from start to finish. I have ordered from this company several times and to be fair, it has always been very poor! This time though! 10 working days to despatch an in stock it... See more

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Rated 3 out of 5 stars

Been using Coloured Bottles for more than 3 years and always thought they have a great price and quality balance + shipping. However, for the last year now trying to switch to other suppliers, because... See more

Company replied

Rated 1 out of 5 stars

Customer service is ridiculous. I’ve got screenshots of their ‘live chat’ where I’ve received a reply 3 hrs later. I initially made an order and didn’t realise the lids don’t come with the b... See more

Company replied

Rated 1 out of 5 stars

Last month I bought “28R3 Black Bakelite Polycone Lid” × 10 and also “28R3 Black Bakelite Lid” × 10.. The bakelite lids were fine and made out of bakelite but the ones with “polycone” inserts wer... See more

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Rated 4 out of 5 stars

Four jars were broken, I wrote to customer services about it but heard nothing - Customes services then called after this review and have sorted my issues. Satisfied now,

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Rated 4 out of 5 stars

Good range of Miron bottles, but doesn’t have all of them or the pumps. Website ordering is good on desktop computer but doesn’t orientate well for mobile phones.

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Rated 3 out of 5 stars

The service provided was very good and the reed diffuser bottles I ordered are standard (good quality). The reason the review is only 3* is that the caps are unnecessarily embellished and, to me, les... See more

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Rated 1 out of 5 stars

Can't comment on the product quality because it hasn't shown up yet despite postage being OTT. But customer service is terrible. Answer phone message constantly telling me someone will return my ca... See more

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Rated 1 out of 5 stars

The quality of the bottles is quite poor, also ALL of the caps/stoppers provided did not fit which rendered the whole batch unsuitable. Won’t be using again.

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Rated 5 out of 5 stars

Very quick delivery, excellent quality, very good prices. Have ordered twice now and am so pleased that I discovered this company!

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Rated 5 out of 5 stars

I ordered quite a few bottles from here and had some issues with the lids and the customer service was amazing will definitely order from here again

Company replied

Rated 5 out of 5 stars

Glass jars arrived all well packaged and within the time frame quoted. The price was spot on for the 90 jars I purchased. Used this company about 15 years ago and again in the last month, standards ha... See more

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Rated 5 out of 5 stars

Really helpful staff that got out order out on record time and stayed connected through the process.

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Rated 5 out of 5 stars

Amazing great service great quality jars purchased a big order of different size Saturn jars arrived quickly no hassle won’t find cheaper elsewhere best retailer

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Rated 2 out of 5 stars

Unfortunately, we’ve experienced repeated issues with missing items in our deliveries, and incorrect items being sent has also become a regular problem. This has disrupted our workflow and caused unne... See more

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Rated 5 out of 5 stars

I ordered glass bottles with glass droppers. Very pleased with my purchase. The price was great and delivery very quick. Highly recommended.

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Rated 5 out of 5 stars

Fabulous products, well packaged and delivered in good time. Love these bottles for my artisan inks! Trish

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Rated 5 out of 5 stars

Jars are quality, safely packaged and delivered on time to the correct address ;o)

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Rated 5 out of 5 stars

Always very helpful and nice people to deal with. Good quality products and quick delivery.

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Rated 5 out of 5 stars

Karl went above and beyond to help with my order. Very friendly highly recommend 5*

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Rated 5 out of 5 stars

Loving the 100ml bottles I ordered and will definitely be ordering a lot more 😀

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Rated 5 out of 5 stars

Great bottles. Shipping took a little longer than expected but the guys were helpful when I reached out to them.

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Rated 5 out of 5 stars

Fantastic company with reasonable prices and speedy delivery. Makes it possible to buy in small quantities

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Rated 5 out of 5 stars

All good, very nice glassware - very happy with the Miron glass, its super stylish.

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Rated 1 out of 5 stars

One of the bottles arrived smashed. I have emailed them but have had no response. I can't find a contact number either

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Rated 5 out of 5 stars

Super fast delivery. Product exactly what I needed

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Rated 5 out of 5 stars

Item was delivered on time and in pristine condition. I am using it already.

Company replied

Rated 5 out of 5 stars

The diffuser bottles are of high quality and very quick delivery. Very pleased

Company replied


Company details

  1. #6 of 7 best companies in Glass Industry
  2. #74 of 92 best companies in Candle shop
  3. #24 of 39 best companies in Cosmetic Products Manufacturer
  4. #42 of 78 best companies in Cosmetics and Perfumes Supplier
  5. #6 of 7 best companies in Glass manufacturer
  6. #12 of 18 best companies in Glassware Shop

Written by the company

Clear and Coloured Bottles in a range of 120 plus colours in small and large quantities for all applications including food, aromatherapy, cosmetic, candle maker, wedding favours and many other uses.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

725 reviews

5-star
4-star
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2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Karl went above and beyond to help with…

Karl went above and beyond to help with my order. Very friendly highly recommend
5*

4 February 2026
Unprompted review
Colorlites Ltd logo

Reply from Colorlites Ltd

Thank you so much for your kind words and 5 star review! We're thrilled to hear that you had a great experience. Your feedback means the world to us, and we're grateful for your support. We look forward to serving you again soon!

Rated 5 out of 5 stars

Speedy delivery

Speedy delivery - thank you

27 January 2026
Colorlites Ltd logo

Reply from Colorlites Ltd

Thank you so much for your kind words and 5 star review! We're thrilled to hear that you had a great experience and received your order quickly. Your feedback means the world to us, and we're grateful for your support. We look forward to serving you again soon!

Rated 5 out of 5 stars

Good customer care

8 January 2026
Colorlites Ltd logo

Reply from Colorlites Ltd

Thank you so much for your kind words and 5 star review! We're thrilled to hear that you had a great experience with our customer service team. Your feedback means the world to us, and we're grateful for your support. We look forward to serving you again soon!

Rated 5 out of 5 stars

Product great, customer service excellent

Product great, customer service excellent, not that informative as regards despatch and delivery ….slower than you might expect but if you ensure you order in good time that’s not an issue

7 January 2026
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Reply from Colorlites Ltd

Thank you so much for your kind words and 5 star review! We're thrilled to hear that you had a great experience. Apologies for the delay in receiving your order. Your feedback means the world to us, and we're grateful for your support. We look forward to serving you again soon!

Rated 5 out of 5 stars

Super fast delivery

Super fast delivery.
Product exactly what I needed

6 January 2026
Colorlites Ltd logo

Reply from Colorlites Ltd

Thank you so much for your kind words and 5 star review! We're thrilled to hear that you had a great experience and pleased with the products you ordered. Your feedback means the world to us, and we're grateful for your support. We look forward to serving you again soon!

Rated 2 out of 5 stars

No indication when I booked that it…

No indication when I booked that it would take over a month to be posted
Received an email to state it would be sent out but wasn’t

The package has not arrived - I was working on the day so rescheduled - due to the weather it then did not arrive however now notification from the carrier was received. They attempted to deliver on a random day with no prior warning until that morning - again I was working. Now I am unable to arrange for a day when I will be in.

A bit disappointing

6 January 2026
Colorlites Ltd logo

Reply from Colorlites Ltd

Thank you for your honest feedback, and please accept our sincere apologies for the delay in receiving your order.

We temporarily paused fulfilment in December due to a warehouse relocation. During this time, we displayed a banner at the top of each page on our website, along with a blog post providing information about the temporary pause in service.

We have also shared your feedback with our courier partner for review.

We truly regret any inconvenience this may have caused and sincerely hope that this experience has not discouraged you from using our service. We would welcome the opportunity to serve you again in the future and provide a better experience.

Rated 5 out of 5 stars

VERY GOOD PRICE

14 July 2025
Colorlites Ltd logo

Reply from Colorlites Ltd

Thank you so much for your kind words and 5 star review! We're thrilled to hear that you are happy with the value of your purchase. Your feedback means the world to us, and we're grateful for your support. We look forward to serving you again soon!

Rated 5 out of 5 stars
Colorlites Ltd logo

Reply from Colorlites Ltd

Thank you so much for your kind words and 5 star review! We're thrilled to hear that you had a great experience. Your feedback means the world to us, and we're grateful for your support. We look forward to serving you again soon!

Rated 5 out of 5 stars

A great company,fast efficient…

A great company,fast efficient service,the way all companies should perform

24 November 2025
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Reply from Colorlites Ltd

Thank you so much for your kind words and 5 star review! We're thrilled to hear that you had a great experience. Your feedback means the world to us, and we're grateful for your support. We look forward to serving you again soon!

Rated 3 out of 5 stars

Good price and quality balance, bad shipping experience

Been using Coloured Bottles for more than 3 years and always thought they have a great price and quality balance + shipping. However, for the last year now trying to switch to other suppliers, because many of the items I buy are usually out of stock (which is fine, many suppliers face that), but sometimes after being out of stock the item changes to being discontinued, which is not great, if you have specific boxes done for the size of the product or photoshoot done. Would be nice if they give notice that some items will be discontinued. The shipping gone bad as well. A year or two, the shipping price was okay and timings were decent, however, now, the shipping prices not only gone significantly up, but also timings increased, which doesn't make sense. Last two orders arrived way later than their estimate times and I needed to chase for any updates. Although communication was fairly fast and friendly, by the looks of it, the orders were dispatched after I started chasing them.

22 November 2025
Unprompted review
Colorlites Ltd logo

Reply from Colorlites Ltd

Thank you so much for taking the time to share your detailed feedback, and for being a loyal customer for over three years, we truly appreciate your continued support.

We’re very glad to hear that you’ve valued our pricing, product quality, and previous shipping experience. At the same time, we’re sorry for the recent frustrations you’ve encountered. We understand how important stock consistency is, especially when you rely on specific sizes for packaging and photography.

When an item is discontinued, it’s usually due to supplier issues. We always do our best to source alternative suppliers so we can continue offering the same or similar products. As soon as we’re notified that an item will no longer be supplied, we add a red notice on the product page to keep customers informed.

Regarding shipping, we apologise for both the delays and the increased costs. Shipping prices may rise when courier tariffs change, and we’ve also been experiencing a high volume of orders recently, which has affected our fulfilment times. We’re actively reviewing our logistics processes to prevent this going forward.

We’re pleased that our team was able to assist you quickly when you reached out, but we agree that you shouldn’t need to chase updates.

Thank you again for your honest feedback, it genuinely helps us improve. If you ever need help finding alternatives to discontinued items or have any other concerns, we’re always here to support you.

Rated 5 out of 5 stars

Quick and reliable delivey of items…

Quick and reliable delivey of items ordered. Thank you

27 October 2025
Colorlites Ltd logo

Reply from Colorlites Ltd

Thank you so much for your kind words and 5 star review! We're thrilled to hear that you had a great experience and received your order quickly. Your feedback means the world to us, and we're grateful for your support. We look forward to serving you again soon!

Rated 5 out of 5 stars

Delivered as promised

Delivered as promised

27 October 2025
Colorlites Ltd logo

Reply from Colorlites Ltd

Thank you so much for your kind words and 5 star review! We're thrilled to hear that you had a great experience. Your feedback means the world to us, and we're grateful for your support. We look forward to serving you again soon!

Rated 5 out of 5 stars

Absolutely recommend

I ordered quite a few bottles from here and had some issues with the lids and the customer service was amazing will definitely order from here again

25 September 2025
Colorlites Ltd logo

Reply from Colorlites Ltd

Thank you so much for your kind words and 5 star review! We're thrilled to hear that you had a great experience and our customer service team were able to resolve your lid issue. Your feedback means the world to us, and we're grateful for your support. We look forward to serving you again soon!

Rated 5 out of 5 stars

recommend! :-) XX

very helpful company! top quality items! i bought some squat jars with aluminium airtight lids for storing and transporting pure aloe vera gel! and some glass bottles with treatment pumps for storing/transporting argan oil!

the pump works great and also an airtight seal!

i recommend this company & their products! :-) XX

very pleased with the items i bought!

26 September 2025
Colorlites Ltd logo

Reply from Colorlites Ltd

Thank you so much for your kind words and 5 star review! We're thrilled to hear that you are happy with your purchase and the service you received. Your feedback means the world to us, and we're grateful for your support. We look forward to serving you again soon!

Rated 5 out of 5 stars

Fabulous products

Fabulous products, well packaged and delivered in good time. Love these bottles for my artisan inks! Trish

26 September 2025
Colorlites Ltd logo

Reply from Colorlites Ltd

Thank you so much for your kind words and 5 star review! We're thrilled to hear that you are happy with your purchase, our packaging and delivery times. Your feedback means the world to us, and we're grateful for your support. We look forward to serving you again soon!

Rated 5 out of 5 stars

Good overall experience

I was able to collect direct from the warehouse therefore avoiding breakages. Packaging and service was good and prices were competitive.

25 September 2025
Colorlites Ltd logo

Reply from Colorlites Ltd

Thank you so much for your kind words and 5 star review! We're thrilled to hear that you had a great experience collecting direct from our warehouse in Chichester and pleased with the service you received. Your feedback means the world to us, and we're grateful for your support. We look forward to serving you again soon!

Rated 5 out of 5 stars

Chloe in the office was very helpful…

Chloe in the office was very helpful and went the extra mile. Thank you

25 September 2025
Colorlites Ltd logo

Reply from Colorlites Ltd

Thank you so much for your kind words and 5 star review! We're thrilled to hear that you had a great experience from Chloe in our Customer Service Team! Your feedback means the world to us, and we're grateful for your support. We look forward to serving you again soon!

Rated 5 out of 5 stars

TOP quality

TOP quality, quick delivery. Love company

27 May 2025
Colorlites Ltd logo

Reply from Colorlites Ltd

Thank you so much for your kind words and 5 star review! We're thrilled to hear that you are happy with your purchase and our quick delivery times! Your feedback means the world to us, and we're grateful for your support. We look forward to serving you again soon!

Rated 5 out of 5 stars

very helpfully with my enquiry and my…

very helpfully with my enquiry and my eventfully purchase.

24 September 2025
Colorlites Ltd logo

Reply from Colorlites Ltd

Thank you so much for your kind words and 5 star review! We're thrilled to hear that you had a great experience and happy with your purchase. Your feedback means the world to us, and we're grateful for your support. We look forward to serving you again soon!

Rated 5 out of 5 stars

Reliable and always on time

Reliable and always on time

29 August 2025
Colorlites Ltd logo

Reply from Colorlites Ltd

Thank you so much for your kind words and 5 star review! We're thrilled to hear that you had a great experience. Your feedback means the world to us, and we're grateful for your support. We look forward to serving you again soon!

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