Complete Physio Reviews 2,187

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff's knowledge, professionalism, and caring approach. Consumers highlight the team's ability to properly assess conditions, clearly explain treatment plans, and provide tailored exercises. People appreciate the genuine dedication of the staff in finding effective solutions, with many noting significant improvements and positive outcomes. Consumers express satisfaction with the overall service and user experience. Reviewers feel well-cared for, supported, and listened to throughout their sessions. Customers value the detailed explanations, thorough assessments, and personalized care they receive. People also appreciate the efficiency and pleasantness of the reception staff, contributing to a positive and welcoming atmosphere.

Based on these reviews

Rated 5 out of 5 stars

Lexi Tanase at Complete Physio is an amazing physiotherapist. Incredibly knowledgeable and genuinely dedicated to finding solutions that actually help. She has helped me with multiple injuries as well... See more

Company replied

Rated 5 out of 5 stars

Alex Manos is an exceptionally talented leader, with a keen commitment to meet his client where they are in their physio journey, and craft a thoughtful plan towards healthy and lasting mobility. He h... See more

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Rated 5 out of 5 stars

I had a bad fall on to my back and honesty didn’t know what to do until a friend literally saved me with her Complete Physio recommendation. The level of expertise is extremely high and the well cho... See more

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Rated 5 out of 5 stars

Been in a lot of pain in my middle finger knuckle for six months after an archery related injury. I got a speedy appointment with Luke in Cambridge who was very professional, knowledgeable and carried... See more

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Rated 5 out of 5 stars

I was suffering from an ankle problem which had steadily deteriorated over a two year period to the point at which I could only walk with difficulty and thought surgery was the only answer. Three mont... See more

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Rated 5 out of 5 stars

John was a fantastic physio. He understood what I needed from the start of our sessions and worked with me to get me to that goal. I'd been with another physio prior to seeing John and hadn't g... See more

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Rated 5 out of 5 stars

Great information given and explained everything. Wasn’t rushed at all. Shown exercises and then was asked to do them myself so he could see l was doing them correctly. Program of exercises sent throu... See more

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Rated 5 out of 5 stars

I brought my 82 year old mother here who suffers from sever joint pains, she was treated by Matthew who was brilliant, thorough, caring and professional. The treatment was steroid injection guided by... See more

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Rated 5 out of 5 stars

I'm a 61 year old nervous patient ! I also have long covid so anxiety is the norm for me before any treatment, however none of this comes into play with Chris Myers at Complete Physio. Chris makes me... See more

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Rated 5 out of 5 stars

I had suffered a low back injury about 8 months ago, had a pain every day all day, sometimes quite bad. I underwent 10 sessions of physiotherapy in Wimbledon but that didn’t make any difference an... See more

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Rated 5 out of 5 stars

My physiotherapist is Alexei. I am very happy to have him as my physiotherapist. He took the time to explain every detail of what is happening, carefully reviewed every aspect of my injury, and thor... See more

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Rated 5 out of 5 stars

I had a great experience with David Gruhl for my Morton’s neuroma. He is extremely knowledgeable and experienced and took the time to properly assess my condition, and clearly explained the treatmen... See more

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Rated 5 out of 5 stars

Alastair has treated both my shoulders for the last 18 months after repeated Rugby injuries. He's been incredibly helpful, informative and understanding through the process. Over a 15 year period I ha... See more

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Rated 5 out of 5 stars

I had a fantastic experience. The team were incredibly helpful and able to find a same day appointment to treat my knee and the appointment itself was excellent. Luke took the time to really understan... See more

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Rated 5 out of 5 stars

Hello complete physio My experience with this company has been extremely good. I found the physio therapist to be very helpful and honest about the problems I was facing. I would visit them agai... See more

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Rated 3 out of 5 stars

I met with Chris for the first time last Wednesday on recommendation from Jon Dowling and Jack Heiman from Park Langley tennis club. Iwas more than pleased he is very approachable and very nice.... See more

Rated 5 out of 5 stars

The company was efficient and receptionists pleasant and welcoming. This review is more about the physiotherapist himself, Marc Mulligan, who was excellent - clear, helpful, non-judgmental and effici... See more

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Rated 5 out of 5 stars

Marc was brilliant.I had an acl injury which is a long recovery and I consistently felt like my comfort was prioritised while also pushing me to progress my recovery. He was great to work with, and th... See more

Company replied

Rated 5 out of 5 stars

Mike Brent helped me recover from ACL surgery, and I will be eternally grateful for his support and expertise. He guided me throughout the entire process—from learning to walk again, all the way to sp... See more

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Rated 5 out of 5 stars

I started seeing Alex Manos after suffering from an ankle injury at the gym that had been painful and swollen for months. From the very first session, Alex was thorough, knowledgeable, and reass... See more

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Rated 4 out of 5 stars

Alex Manos was wonderful. He diagnosed my pain with accuracy and provided excellent exercise solutions. Ha talked me through the rehab process and guided me brilliantly during my gym sessions. Alex wa... See more

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Rated 5 out of 5 stars

The quality of treatment from any one of the Complete team is excellent but special thanks and appreciation must go to Wendy Hilton (soft tissue) for all her help, skill and persistence in trying to... See more

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Rated 5 out of 5 stars

The two pilates teachers I've had so far are really competent, they are also qualified physiotherapists so it's great if you need to rehab from surgery or an injury as well as taking a class to tone m... See more

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Rated 5 out of 5 stars

Great experience, well organized, thank you so much. John Ross is a real professional, knowledgeable, nice and easy to talk to. I am now wearing the knee brace that he had prepared for me. It works v... See more

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Rated 5 out of 5 stars

I had a sports massage with Wendy who was amazing! Two years of pain in my elbow was suddenly lessened and she picked up on issues that neither the doctor nor the physiotherapist (not at Complete) not... See more

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Rated 5 out of 5 stars

Alexei is a very experienced professional. He assessed my back injury thoroughly, also taking into account my medical history to check if my hip replacement could be causing issues. He explained ever... See more

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Rated 5 out of 5 stars

Michael was professional and very knowledgeable about the possible causes of my knee pain. He was on hand via telephone multiple times after my appointment to check in and provide continuous advice. C... See more

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Rated 5 out of 5 stars

I had a great experience at Complete Physio. Jarrod Antflick is an expert recognised worldwide in his field and I'm grateful I could be seen by someone who spends a lot of time working with world lea... See more

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Rated 5 out of 5 stars

I had a great experience at Complete Physio. Jarrod Antflick is an expert recognised worldwide in his field and I'm grateful I could be seen by someone who spends a lot of time working with world lead... See more

Company replied

Rated 5 out of 5 stars

Angus has and will change my life. I was mentally not feeling optimistic about this long journey and he has helped me be more optimistic. He is so caring and experienced and I have told all that... See more

Rated 5 out of 5 stars

I have been seeing David now for a few years now and he is amazing ! Has helped me during my training, recovery with the what and how to do certain exercises. Amazing work !

Company replied

Rated 5 out of 5 stars

I went to see Luke as my right shoulder cuff was preventing me living a normal life. His care and consideration in diagnosing what it may be and the treatment I can only say was first class. Since i h... See more

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Rated 5 out of 5 stars

I came to Alex after struggling with an abdominal injury that had been bothering me for months. It was frustrating and had completely taken me out of playing football – nothing I tried before seem... See more

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Rated 5 out of 5 stars

Hi I must say I had the most fantastic experience with Complete Physio Fulham road. From the swift and efficient process of finding me an appointment within a few hours, to the excellent treatment an... See more

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Rated 4 out of 5 stars

Lovely people, care and patience with me because communication with me as a deaf person. However one thing is need to improve is the outside the door, intercom, once I press the button, then it r... See more

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Rated 5 out of 5 stars

I have an intensely painful tendon injury in my shoulder (supraspinatus) but am very reassured by the detailed responses from my physiotherapist Dave Baker that everything will eventually work out. It... See more

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Rated 5 out of 5 stars

Phenomenal first couple of sessions and experience. Learned so much about the challenges I have been facing for months, in just 30-45 minutes. Enjoying my time working with Marc and look forward to se... See more

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Rated 5 out of 5 stars

Therapist Genevieve is amazing Very thorough with going through symptoms and a comprehensive action plan that is already producing great results. Finally found a physio that is worth the price tag !... See more

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Rated 5 out of 5 stars

Complete Physio have great facilities in their clinics. A easy to use app which physio put exercises on with description and videos. Warm, welcoming, friendly, polite and helpful reception class. I h... See more

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Rated 5 out of 5 stars

Physio Dai Fukase was knowledgeable, professional and friendly. I felt confident in his diagnosis and came away with useful exercises for my knee ligament injury. Quick and easy to make an appointment... See more

Company replied


Company details

  1. #1 of 8 best companies in Physiotherapist
  2. #2 of 23 best companies in Women's Health Clinic
  3. #1 of 1 best companies in Physical Examination Centre
  4. #1 of 3 best companies in Physical Therapy Clinic
  5. #1 of 10 best companies in Sports Massage Therapist
  6. #1 of 4 best companies in Sports medicine clinic

Information provided by various external sources

At Complete Physio we are a team of highly specialised physiotherapists and health care professionals with years of clinical experience behind us. From our group of private clinics located across London we bring you The Complete Difference.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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1-star

Replied to 50% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Lack of communication and 0 follow-up


I had an examination at this clinic and was told I would be contacted afterward. Despite following up myself, I never received any response. The lack of communication and follow-up was disappointing and unprofessional, especially in a healthcare setting where clarity and responsiveness matter. Unfortunately, this experience has affected my trust in the clinic.

2 February 2026
Unprompted review
Rated 5 out of 5 stars

Lexi Tanase- Excellent Physiotherapist

Lexi Tanase at Complete Physio is an amazing physiotherapist. Incredibly knowledgeable and genuinely dedicated to finding solutions that actually help. She has helped me with multiple injuries as well as TMJ issues, and I’ve seen real improvement thanks to her care and treatment approach. She takes the time to assess properly, explain what’s going on, and create a plan that feels tailored to you. On top of being highly skilled, Lexi is also super friendly and easy to talk to, which makes every appointment comfortable. I highly recommend her to anyone looking for an excellent physio.

7 January 2026
Unprompted review
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Reply from Complete Physio

Thank you for your kind review. We are pleased you are seeing positive improvement and have found yourself an excellent physio. We are truly grateful for your recommendation.

Rated 5 out of 5 stars

Excellent Physio help after minimally invasive bunion surgery

Following my Minimally Invasive Bunion Surgery, I have had excellent help from John Ross at Complete Physio.

I had one physio session with John at the Complete Physio Chelsea clinic and then three subsequent online Zoom sessions from my home. John was very professional and knowledgeable and gave me just the right exercises, advice and encouragement at each different stage of my recuperation.

John was in tune with my needs as a slightly older client, (I’m 71 years young) and was friendly and reassuring. I would have no hesitation at all in recommending him to anyone needing advice and treatment following any similar operation.

My surgeon recommended me to John as being a knowledgeable physiotherapist and I’m very glad that I consulted John for physio treatment following my foot operation.

Shelley Patey, Kenley, Surrey.

1 September 2025
Unprompted review
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Reply from Complete Physio

Thank you for your kind review. We are pleased you have had a positive and effective experience with us and John at Complete Physio. We are truly thankful for your recommendation.

Rated 5 out of 5 stars

Great experience with David…


I had a great experience with David Gruhl for my Morton’s neuroma. He is extremely knowledgeable and experienced and took the time to properly assess my condition, and clearly explained the treatment plan. I felt listened to and supported throughout the session, and the advice and exercises were very practical. I would definitely recommend David to anyone dealing with foot or nerve pain.

1 February 2026
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Reply from Complete Physio

Thank you for your kind and positive review. We are grateful for your recommendation.

Rated 5 out of 5 stars

Amazing work - David Luka has been excellent!

I have been seeing David now for a few years now and he is amazing ! Has helped me during my training, recovery with the what and how to do certain exercises. Amazing work !

2 February 2026
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Reply from Complete Physio

Thank you for your kind and positive review!

Rated 5 out of 5 stars

Exceptional level of medical services with Alexei

My physiotherapist is Alexei. I am very happy to have him as my physiotherapist. He took the time to explain every detail of what is happening, carefully reviewed every aspect of my injury, and thoroughly went through my medical history before providing a detailed diagnosis. I feel I am in very good hands, not only because of his extensive experience, but also because of the genuine care he shows and the exceptional level of medical service he provides.

29 January 2026
Unprompted review
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Reply from Complete Physio

Thank you for your kind and positive review.

Rated 5 out of 5 stars

Great experience

I have had a few shockwave treatment sessions at Complete Physio the last few weeks. My entire experience so far has been really good.

10 January 2026
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Reply from Complete Physio

Thank your for your positive review.

Rated 5 out of 5 stars

Professional

Professional, pleasant & expert service. Feel confident that I'm in good hands.

22 January 2026
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Reply from Complete Physio

Thank you for your kind and positive review.

Rated 5 out of 5 stars

Pain relief from my injury

I started seeing Alex Manos after suffering from an ankle injury at the gym that had been painful and swollen for months. From the very first session, Alex was thorough, knowledgeable, and reassuring.

With a combination of tailored exercises and weekly check-ups, I gradually started to see real improvements. The swelling reduced significantly, my range of motion increased, and the constant pain I had been dealing with finally began to ease.

Alex took the time to explain each exercise and the reasoning behind the treatment, which made me feel confident and supported throughout my recovery. I’m genuinely impressed with the progress I’ve made and very grateful for the care and guidance I received.

I would highly recommend Alex to anyone dealing with a long-term injury or mobility issues.

22 December 2025
Unprompted review
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Reply from Complete Physio

Thank you for your very kind review. We are pleased you have had a positive and effective experience with us and are pleased you are seeing positive progress. We are truly grateful for your high recommendation.

Rated 5 out of 5 stars

Excellent service

My physio was reassuring and informative and has provided me with actionable steps towards my recovery, that have made a significant improvement on my daily life.

20 January 2026
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Reply from Complete Physio

Thank you for your kind review. We are pleased you are on the road to recovery and helped to make an impact on improving your day to day life.

Rated 5 out of 5 stars

Great experience

Great experience, well organized, thank you so much. John Ross is a real professional, knowledgeable, nice and easy to talk to. I am now wearing the knee brace that he had prepared for me. It works very well and makes my live much better. One is well cared for at "Complete Physio".

16 January 2026
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Reply from Complete Physio

Thank you for your kind and positive review. We are pleased we have made a positive impact to your life.

Rated 5 out of 5 stars

Professional and friendly service

Physio Dai Fukase was knowledgeable, professional and friendly. I felt confident in his diagnosis and came away with useful exercises for my knee ligament injury. Quick and easy to make an appointment.

17 January 2026
Complete Physio logo

Reply from Complete Physio

Thank you for your kind and positive review. We are pleased you received an efficient service.

Rated 5 out of 5 stars

Ankle problem

I was suffering from an ankle problem which had steadily deteriorated over a two year period to the point at which I could only walk with difficulty and thought surgery was the only answer. Three months of targeted physio with John Ross and I am pretty much back to 100%

1 February 2025
Unprompted review
Complete Physio logo

Reply from Complete Physio

Thank you for your kind review. We are pleased you had a positive and effective experience with us and are on the road to recovery.

Rated 5 out of 5 stars

Marc was brilliant.I had an acl injury…

Marc was brilliant.I had an acl injury which is a long recovery and I consistently felt like my comfort was prioritised while also pushing me to progress my recovery. He was great to work with, and the whole team were overall very welcoming, understanding and organised. Highly recommend !

12 November 2025
Unprompted review
Complete Physio logo

Reply from Complete Physio

Thank you for your kind and positive review. We are pleased you had an effective experience with us and we are truly grateful for your recommendation.

Rated 5 out of 5 stars

Alexei is a very experienced professional, highly recommended.

Alexei is a very experienced professional. He assessed my back injury thoroughly, also taking into account my medical history to check if my hip replacement could be causing issues. He explained everything clearly as he provided treatment and an exercise plan. Highly recommended for any back issues.

22 December 2025
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Reply from Complete Physio

Thank you for your kind and positive review. We are truly garteful for your high recommendation.

Rated 5 out of 5 stars

I can't recommend Jack Roberts enough

I can't recommend Jack Roberts enough! His expertise in men’s health specifically the symptoms I have and personalised approach to my physiotherapy session have made a difference in my recovery already after only 1 session! . Mr Robert’s is not only highly skilled but also genuinely caring, making my first ever physiotherapy session both comfortable and reassuring.

22 December 2025
Complete Physio logo

Reply from Complete Physio

Thank you for your kind review. We are pleased you had a positive and effective experience with us and Jack at complete-physio. We are pleased you are on the road to recovery and are truly grateful for your recommendation.

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