Cotton Traders Reviews 198,365

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the extensive choice of goods, especially in clothing. People highlight the good quality of the products and the characterful designs. Consumers are also satisfied with the fit and comfort of the clothing, with many noting the inclusive size range. The fast and reliable delivery service receives positive feedback. Reviewers also appreciate the efficient service and the well-wrapped packaging. Overall, people find the brand reliable, offering great value and quality.

Based on these reviews

Rated 5 out of 5 stars

User friendly web site. Multiple choice of goods and extensive choices in clothing. Fast delivery and always in good order, painless free returns. First class after sales service with customer ca... See more

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Rated 5 out of 5 stars

Love this jacket. Bought another in different colour. Good fit, quality material, super warm yet stylish. An observation about the stand-up collar. More than enough to keep the chill out but not ridic... See more

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Rated 5 out of 5 stars

I've dealt with Cotton Traders for many years, the level of consistency with quality, delivery and cost has been commendable. For me they strike the right balance in terms of mailshots, reminding me t... See more

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Rated 5 out of 5 stars

My wife’s new steel blue dressing-gown from Cotton Traders has transformed her bedtimes being wrapped snuggly in a lovely warm cosseting fabric which keeps her body wonderfully comfortable on these c... See more

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Rated 4 out of 5 stars

My order arrived on time and suitably packaged. These microfleece trousers are casual smart, light, warm and cosy. I like the pockets. I think these could perhaps be worn in different situations: dres... See more

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Rated 5 out of 5 stars

Good quality waterproof light jacket. Well wrapped package and well timed delivery. Plus THERE IS an inside pocket, it's alongside the closure press studs, for those customers who complained the jacke... See more

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Rated 5 out of 5 stars

Because my wife gets little exercise in the Nursing Home, where she resides, her feet and lower legs have swollen, so much so that she cannot wear ordinary shoes, or loafers. I therefore purchased a... See more

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Rated 3 out of 5 stars

I have been a customer almost since 'inception' with Fran Cotton ... rugby shirts and associated products were always of high quality and lasted a very long time. However, in the past few seasons, t... See more

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Rated 5 out of 5 stars

I have been a loyal customer and having shopped here for over ten years, I can say their reliability is second to none they have never disappoint. Every purchase has met my standards for durability, a... See more

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Rated 5 out of 5 stars

Have made two or three orders in past few weeks, mainly as Chirstmas gifts, so cannot confirm details of the items, comfort, wear etc. But use Cotton Traders regularly for their everyday qualities, co... See more

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Rated 4 out of 5 stars

I have been a customer for many years, but recently feel the quality is not as good. The jeans material is not as thick, the cord jeans with the elasticated sides are awful, please bring back ordinary... See more

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Rated 4 out of 5 stars

What stood out to me most about Cotton Traders is the inclusive size range. It’s not always easy to find clothing that fits well and still looks good, but this brand delivers on both. The colours are... See more

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Rated 1 out of 5 stars

Ordered item next day delivery, not delivered. Contacted again promised another next day delivery, still not arrived. Told unable to contact Evri for 24 hrs. Needed item for hospital visit now 2 days... See more

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Rated 4 out of 5 stars

I did an online order from Cotton Traders having previously bought instore only because my closest store is about 60 miles away. The clothing was, as always very good, fitted well and great value. H... See more

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Rated 5 out of 5 stars

Excellent quality and variety of clothing - I probably buy more from you than anyone else Most importantly your delivery services are really reliable and efficient - please don’t ever change to EVRI... See more

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Rated 5 out of 5 stars

Ordered an item online from the sale on a Sunday and it was with me by Wednesday. They used Evri to deliver so I had access to tracking. We are fortunate to have a great Evri courier so no problems... See more

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Rated 5 out of 5 stars

Cotton Traders give excellent value & quality & are definitely attracting more varied ages with their changing styles. The jacket for my husband was in the sale & it really is exceptional value.... See more

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Rated 5 out of 5 stars

My experience of buying products from cotton traders online has always gone smoothly. Colours sometimes may be slightly out from what you see in the picture, specifically block colours, but to be fa... See more

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Rated 5 out of 5 stars

Good Quality Shorts ordered & received, O.K. NOTE:FOR THE SECOND TIME A POSITIVE REVIEW. The Shorts were the correct sizing yet a Little More Snug when compared with my previous 44 COTTON TRADERS... See more

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Rated 5 out of 5 stars

I had previously ordered 2 Cotton Traders long sleeve t - shirts for basic first layer appearance and gyming in cold weather. They have turned out to be my favourites: very solid and strongly made.. a... See more

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Rated 5 out of 5 stars

Generally, products are good quality my only beef is measurements/size. Trouser inside leg measurements often longer than quoted. Taken to ordering same item in slightly different sizes. Use of Evri f... See more

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Rated 3 out of 5 stars

Found customer care staff very helpful on phone re exchange of item on size. Only hiccup was l paid for replacement but not delivered Needed follow up where further replacement garment sent expr... See more

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Rated 4 out of 5 stars

Cotton Traders has become one of my go-to clothing stores. The size range is fantastic — it’s refreshing to see a brand that truly caters to everyone. The clothing is practical, stylish, and perfect... See more

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Rated 5 out of 5 stars

Okay so it didn’t quite go to plan, my order was quickly dispatched by cotton traders as always, but sadly went astray. One message to CT and it was rectified, a replacement delivered in a couple of d... See more

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Rated 5 out of 5 stars

To be able to purchase clothing of a reasonable standard at a realistic price is a valuable asset, especially when having to wear a medical device. This requires a fairly generous cut but without the... See more

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Rated 5 out of 5 stars

Great company to order from. Wide range of products, all very good quality. Clothes are generous in sizing, great selection, nicely displayed in catalogues and online. Good information with regards to... See more

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Rated 5 out of 5 stars

I have been buying items from Cotton Traders for many years. I'd be lost without them!! Good quality items. Being a tall lady I can always find clothing to fit here, unlike most stores on the high... See more

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Rated 5 out of 5 stars

I've used Cotton Traders for more years than I care to think - usually for rugby style shirts for myself or trousers and tops for my wife. Never had a bad buy yet, so one could say that we are happy c... See more

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Rated 5 out of 5 stars

Parcel arrived very quickly and I'm very pleased with my waterproof coat in mocha colour. I chose it because it is neat, knee-length and slightly A-line. It has hidden poppers, angled pockets, an inne... See more

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Rated 5 out of 5 stars

Ordered two pairs of slim fit jeggings, both 27 inch leg. Unfortunately the indigo jeggings measured three inches longer than on the label, but Cotton Traders have been brilliant in sorting the probl... See more

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Rated 5 out of 5 stars

I started wearinjg these zip fronted bras after breaking my upper arm thereby finding difficulty wearing normal back fastening bras. I have continued wearing them for comfort and as I am awaiting ope... See more

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Rated 5 out of 5 stars

The men ‘s jeans that l ordered from you are a perfect fit for my husband and seem good value for money. However the pretty size 10 man made fairisle jumper that was my Christmas present is soft and... See more

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Rated 5 out of 5 stars

Good quality clothing, nice comfortable fitting and some nice designs. Used to visit cotton traders in Wilton and Swindon years ago before their trading hiccup. It was a pleasant surprise when we were... See more

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Rated 5 out of 5 stars

I ordered two pairs of joggers. They arrived as two separate parcels on different dates via Evri. At all times I was kept informed about the delay of one parcel and expected delivery date by both Co... See more

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Rated 4 out of 5 stars

Loved colour of jumper but in spite of going up a size sleeves & body short. Having bought two jumpers last year in same 'knit' but slightly different neckline was surprised by length. Disappointed a... See more

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Rated 5 out of 5 stars

Cotton Traders is the best company for work or pleasure Action Trousers. I must be on my 6th order for these quality products, not that they wear out. Quite the opposite, unfortunately I’ve had an ev... See more

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Rated 5 out of 5 stars

Always great value, good quality, comfortable clothing & such a reliable brand. We are never disappointed whenever we make a purchase, as everything washes & wears well. We often get compliments we... See more

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Rated 1 out of 5 stars

I won’t be buying from this company again due to excessive postage costs for items that did not fit. £3.99 delivery and £ £2.95 return almost £7 to end up with nothing, I could have asked for a small... See more

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Rated 5 out of 5 stars

One of the best & important things is being able to dial a number & speak to a human being. I ordered 2 pairs ladies jeans, one pair a perfect narrow leg fit, the other identical pair different colou... See more

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Company details

  1. #341 of 629 best companies in Clothing Shop
  2. #198 of 288 best companies in Fashion accessories shop
  3. #155 of 245 best companies in Men's clothes shop
  4. #122 of 223 best companies in Shoe shop
  5. #137 of 259 best companies in Ladies' clothes shop

Written by the company

Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.


Contact info


4.4

Excellent

TrustScore 4.5 out of 5

198K reviews

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Rated 5 out of 5 stars

I am delighted with my recent purchases…

I am delighted with my recent purchases from Cotton Traders. I bought a rain proof jacket which I have been complemented on several times as it fits beautifully and is extremely effective in heavy rain showers.
I have also purchased several soft cotton roll neck tops in different colours which are really comfortable and also look good.

1 February 2026
Rated 5 out of 5 stars

Cotton Traders never disappointes

Cotton traders never disappoints on quality and delivery. I have bought in the past towels, bed linen, womens clothes. So far so good, I have only returned one item a jacket as it was too big and re ordered a smaller one, in all the years I have been buying from Cotton Traders. Would love a local shop !

1 February 2026
Rated 1 out of 5 stars

Package was again damaged

Package was again damaged. The courier never waits for me to answer the door. He just dashes off not waiting to see if anyone is in. Leaves the package on the doorstep. it would be polite to actually hand the package over in person.

31 January 2026

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