Couture Moda Reviews 1,267

Terrible quality, poor customer service or actually no customer service . Daylight ROBBERS! haven't provided refund fo such poor quality garments. i made the biggest mistake in ordering and then s... See more

Ordered “Textured Slim Tapered Fit Joggers” — got something that looks like it crawled out of a clearance bin from 2003. Slim? Tapered? Not even close. Delivery took 11 days (so much for ‘1–3 days’),... See more

Further to my posting re terrible experience with this company, I looked on Companies House. No surprise to learn they are not even registered there!!! I am delighted that one person has managed to g... See more

DO NOT BUY- FALSE ADVERTISING!! My mum ordered “Women's Clean White Leather Sneakers £51” they were reduced from £80. When they arrived they were very cheap looking white plastic trainers!! She has ex... See more

If it was possible to give -5 stars i would of give them. Ordered a trench coat £90 awful quality, paper thin. Emailed to return but got told i can’t return it, after several emails i got offered t... See more

Item arrived and zip broken,emailed and was told to follow return procedure - basically i was to cover return postage costs at my expense despite item being faulty. Send video and pictures at request... See more

Yet again I find myself leaving yet another poor review as I am still being ghosted by this horrendous company!! Despite their promises, they are still ghosting me and refusing to respond - having... See more

This company shouldn’t be trading. Items delivered were not as stated, and size too small, item returned at an expensive cost to myself, a Refund was arranged when they received goods back and checked... See more

Dishonest company, delivery takes much longer than advertised as goods come from cheap labour countries like India and China. I ordered 2 dresses, although they were advertised as "cotton" one of them... See more

AVOID AT ALL COSTS! Terrible quality products sent directly from china. You're basically shopping at AliExpress and paying Zara prices if you're shopping with these scammers. They also do no accept re... See more

Ordered a pair of trainers which were advertised as genuine leather, they were not. Looked like they were moulded from a block of polystyrene. Also came up way too big. Tried to return but couldn’... See more

Stupidly only read reviews after I had fallen for this con!! Very polite responses received from the company but basically told no refund despite them quoting no quibble money back guarantee!!! I cont... See more

I am having to write yet another review! Having been promised a partial refund after nearly 10 months of communication, I have now been GHOSTED by these people with no part payment ever made despit... See more

Absolutely shocking company. Like other people say don’t get taken in thinking it’s a European company it’s Chinese! No refund, same excuse stuck at customs offer 50% refund which doesn’t even cover t... See more

Yet again I researched before purchasing to ensure I wasn't buying from these poor quality overseas based producers, but they're allowed to hide behind pretend UK addresses. They want to charge c... See more

Please avoid this company at all costs as it is a complete rip off. The delivered garment bears no likeness to the photograph used by Coutour Moda in its advertisement. ‘Olivia’ thank you for teachi... See more

Scam seller breaking UK laws. The materials are not as advertised, no labels of material content which is illegal in the UK. Rubbish Chinese quality at its very poorest. DO NOT BUY ANYTHING FROM THIS... See more

Coat arrived at least 2 sizes too small, instigated returns straight away, ended up having to pay £23.50 to send back to China as tracked international only for them to say it’s never arrived, tried t... See more

Pursuing legal action on 27th may if my refund is not issued by then, following my three emails that have not been responded to. (Yet somehow you managed to give useless automated responses to these... See more

Appalling, not as advertised, POLYESTER NOT LINEN OR COTTON as advertised. When I complained had to be completed on their form & pay courier to Hong Kong to return! Thankfully had paid on credit car... See more

Horrible quality looks like it’s come from SHEIN! Got a dress for my daughters prom coming up, this dress is nothing like the dress pictured, doesn’t even have a brand label/material label inside £50... See more

Am annoyed with myself for not reading reviews 1st. Item received wasnt the item advertised! Refuse to refund! Surely this is illegal? A voucher for more items is worthless due to poor quality from t... See more

Bought a dress it took weeks to arrive now they won’t refund only offer a store credit. Dress arrived absolutely nothing like the picture it’s a disgrace. Material look colour, cheap rubbish DO NOT B... See more

Avoid at all costs.I ordered a 'satin' dress for my daughter. Dress looked lovely on their website.when it came it's nothing like the picture.two different colours of yellow , cheap material badly sew... See more

If i could give zero i would , please avoid this scamming excuse of a company at all costs. They do not reply to any emails regarding their returns process 😡 so if you purchase an item which is fau... See more

DO NOT TOUCH THIS COMPANY ORDERED 2 Dresses for my mums funeral on 16th May items received 5/06 - Poor Quality AND THEY WILL NOT REFUND £78.94 they say they cannot refund SALE ITEMS Packaging... See more

My order has just arrived & I am totally disgusted . The Polo shirts are cheap & nasty nylon , the photos on the website clearly showed patchwork fabric squares as the design ( i have now discovered... See more

ABSOLUTELY SHOCKING!! AVOID AVOID AVOID. Chinese based company selling overpriced dodgy knock offs, terrible quality, cheaply made and absolutely nothing like photo on website, WONT REFUND ME as was... See more

stolen my money, refused to refund - goods received not ones advertised and they keep fobbing me off. even after posting review on here. This company are in breech of the law and are ignoring this -... See more

Why didn’t I read reviews first? Sadly a Chinese company under the guise of being English.The delivery details where in Chinese and delivery took over 2weeks The blouse(which wasn’t cheap)bore n... See more

Buyers beware!! Please please do not buy from this so called company. Purchased a couple of jackets, both absolutely atrocious quality, one was supposed to be “genuine leather”, nothing even like leat... See more

Please consumer beware - online sale laws completed disregarded - only store credit offered which is useless - I ordered a dress and received a top and matching skirt! No refund offered - when listed... See more

WATCH THE ONE SHOW FROM 28/5/2025 Just watching an item regarding this company false advertising - not material they say online Illegal items - no label showing material makeup Illegal te... See more

The first problem was the dress It's sheer, practically see through Not what you want your daughter to wear at prom Shapeless too Although they have offices and a shop in the UK, you... See more

Please please please do not order from this company! The dress we received did not look anything like the dress on the website! £50 dress which looked like abit of rag when it arrived! The sending bac... See more

Do not buy from this site, you will regret. Parcel received 30/3/25 after nearly 3 weeks.I bought a dress which I was hoping to wear at a special event only to receive a dress that does not look like... See more

Would give 0 stars if was an option Trainers advertised as leather ,orthopaedic ,cushioning ect They are 100% plastic, very uncomfortable ,and flimsy, came in a plastic bag ,so shoes dented ,maki... See more

A p1ss taker of an online retailer. Appalling quality products, sizing info that is so far off it’s untrue and a complicated and unreliable returns and refund process. Chinese made clothing parading a... See more

Appalling. Total lie about no quibble return, I bought 2 of same dresses in different sizes - look nothing like photo, poor quality fabric and stitching. They do not let you return for refund, you hav... See more

Awful experience. Product was very poor quality did not match as advertised, I would not even give it to a charity as I am not aware if the product should be worn by anyone. Tried to cancel order but... See more

Think I’ve been scammed. Quality poor colours not right. Trying to get info to return. Really want me take credit of 75%. Chinese telephone number no longer in service and Netherlands constantly engag... See more

Absolutely awful company, Im honestly shocked that they are still in operation and haven't been shutdown. Im so annoyed that I didn't check Trust pilot reviews, prior to purchasing. The dress I... See more