While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The service exceeded my expectations! Within just an hour of buying, I got a call with all the needed information, and shortly after, I received a detailed email report. This has given me the confiden... See more

Company replied

Rated 5 out of 5 stars

The service was outstanding! Just an hour post-purchase, I received a call providing the necessary details, followed by a prompt email report. This has empowered me to pursue a refund from a dubious c... See more

Company replied

Rated 5 out of 5 stars

I completed the form on a Sunday in the middle of the festive season, expecting to get a response after the holidays. I received a call almost immediately and had the report within 2 hours. The perso... See more

Company replied

Rated 4 out of 5 stars

DebtTrace do offer cheap employer trace but confirmed information I already provided myself whereas employer says they have left months ago. Then DebtTrace send an email, Got Questions? Talk To Sup... See more

Company replied

We perform checks on reviews

Company details

  1. Private Investigator
  2. Credit reporting agency
  3. Debt Collecting
  4. Information Bureau
  5. Information Services

Written by the company

About DebtTrace® – Trusted Debtor Tracing Experts in the UK At DebtTrace®, we specialise in fast, accurate, and discreet debtor tracing services across the United Kingdom. As one of the UK’s most trusted tracing agents, our core focus is on delivering verified current address information for individuals with outstanding debts, enabling our clients to take the next steps with confidence and clarity. We understand that tracing a debtor can be a sensitive and time-critical task. That’s why our professional tracing team combines the power of real-time Credit Agency data with advanced desktop research — led by experienced investigators — to deliver accurate results within just 24 hours in most cases. Every trace we conduct includes financial link analysis and multi-layered verification to ensure reliability and precision. Our use of live financial activity data gives us a unique advantage, allowing us to identify a subject’s most recent address with confidence — even in cases where they may have moved frequently or are actively attempting to avoid detection. Why clients choose DebtTrace® ✔ Fast 24-hour turnaround on most standard debtor tracing cases ✔ Verified data drawn from trusted credit reference sources and proprietary databases ✔ Industry-leading success rate — up to 98% in locating correct and current addresses ✔ No find, no fee promise – if we can’t locate your subject within 7 days, you’ll receive a full refund ✔ Fixed-fee model – transparent pricing with no hidden costs or ongoing fees ✔ Fully compliant with the Data Protection Act 2018 and UK GDPR requirements Our services are used and trusted by legal professionals, debt recovery specialists, property managers, private landlords, and business owners who require dependable debtor location information to pursue outstanding liabilities or serve legal notices. As a specialist tracing agency, we are committed to maintaining the highest ethical standards, safeguarding client confidentiality, and handling every case with discretion and professionalism. We don’t use outdated address records or guesswork — only reliable, real-time data backed by expert human investigation. Whether you're a solicitor seeking to serve legal documents, a landlord attempting to trace a former tenant, or a business owner recovering unpaid invoices, DebtTrace® offers a professional, responsive, and results-driven solution. Find out why DebtTrace® is consistently rated highly by our clients and regarded as one of the UK’s most dependable debtor tracing services.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

76 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The service exceeded my expectations

The service exceeded my expectations! Within just an hour of buying, I got a call with all the needed information, and shortly after, I received a detailed email report. This has given me the confidence to seek a refund from a shady business in small claims court, despite their previous denial of even existing. I'm thankful for the help and intend to recover the expenses too.

26 January 2026
Unprompted review
DebtTrace® logo

Reply from DebtTrace®

Thank you very much for your kind words.

We’re really pleased to hear that the tracing service exceeded your expectations and that the information provided helped give you the confidence to move forward. Being able to establish reliable, timely facts is often the key first step when dealing with a business that is disputing its involvement, so it’s good to know the tracing report proved useful in that respect.

We wish you every success with your small claims application and hope the trace information supplied assists you in recovering the funds. Thank you again for taking the time to leave such a thoughtful review, it’s genuinely appreciated.

Rated 5 out of 5 stars

Excellent and fast service

Tracing was very quick. When I requested a retrace, they called me to sort out any doubts. Representative was very friendly and helpfull!

11 January 2026
Unprompted review
DebtTrace® logo

Reply from DebtTrace®

Thank you very much for taking the time to leave such a positive review, it’s genuinely appreciated.

I’m pleased to hear that the tracing was completed quickly and that our team were able to speak with you directly to resolve any questions during the retrace. We believe clear communication and taking the time to remove any uncertainty is just as important as the trace result itself.

Thank you also for your kind comments about our representative. I’ll be sure to pass your feedback on to the team.

If we can assist you again in the future, please don’t hesitate to get in touch.

Rated 5 out of 5 stars

Impressive!

I completed the form on a Sunday in the middle of the festive season, expecting to get a response after the holidays. I received a call almost immediately and had the report within 2 hours.
The person I spoke with was polite, helpful and explained the process and terms clearly.

28 December 2025
Unprompted review
DebtTrace® logo

Reply from DebtTrace®

Thank you very much for taking the time to leave such a positive review, C.R. We truly appreciate it.

We are pleased to hear that our team was able to assist you promptly, even during the festive period, and that the process and terms were explained clearly. Providing a responsive, transparent, and professional service is something we take great pride in.

Thank you again for choosing DebtTrace®, and for sharing your experience.

Rated 5 out of 5 stars

The service was outstanding

The service was outstanding! Just an hour post-purchase, I received a call providing the necessary details, followed by a prompt email report. This has empowered me to pursue a refund from a dubious company through the small claims court, which had previously denied its own existence. I appreciate the assistance and plan to reclaim the costs as well.

1 January 2026
Unprompted review
DebtTrace® logo

Reply from DebtTrace®

Thank you for taking the time to leave such a detailed review, it’s genuinely appreciated.

We’re very pleased to hear that the speed of our response and the clarity of the report helped you move matters forward so quickly. Situations involving companies that deny their own existence can be particularly frustrating, so it’s good to know the information provided has given you the confidence and evidence needed to pursue your claim through the small claims process.

Recovering your original funds is exactly why accurate, timely tracing and verification work matters, and we’re glad we could assist at a critical point.

If you require any further supporting information as your case progresses, please don’t hesitate to contact us. We wish you every success with your claim and thank you again for choosing DebtTrace

Rated 5 out of 5 stars

Outstanding speed and professionalism

Outstanding speed and professionalism. I had two traces completed and the reports provided are very detailed and will be of great assistance.

22 December 2025
Unprompted review
DebtTrace® logo

Reply from DebtTrace®

Thank you very much for taking the time to leave such a positive review. We’re pleased to hear that you found the turnaround fast and the reports detailed and useful.

At DebtTrace, we place a strong emphasis on accuracy, professionalism, and clear reporting, so it’s always reassuring to know our work has been of genuine assistance. We appreciate your trust in us for your tracing requirements and are glad we could support you effectively.

If we can assist with any further cases in the future, please don’t hesitate to get in touch.

Rated 5 out of 5 stars

Really Great Service

The agent I spoke to on the phone was very knowledgeable. Really interested in getting me the right detail, friendly and helpful. I'd definitely use debttrace again in the future, and would highly recommend.

12 December 2025
Unprompted review
DebtTrace® logo

Reply from DebtTrace®

Thank you very much for taking the time to leave such a positive review and for the 5-star rating, it’s genuinely appreciated.

We’re really pleased to hear that you found our team knowledgeable, friendly, and focused on getting you the right level of detail. Taking the time to understand each case properly is something we place great importance on, so it’s great to know that came across during your call.

Thank you also for your recommendation and for saying you’d use DebtTrace again. If we can ever assist you in the future, please don’t hesitate to get in touch.

Rated 1 out of 5 stars

You did not delivered what was…

You did not delivered what was promised. I asked for the money back as advertised and you refused so I will never work with you again.

1 December 2025
Unprompted review
DebtTrace® logo

Reply from DebtTrace®

Thank you for taking the time to leave your feedback.

We are sorry to hear that you feel dissatisfied and would like to clarify the facts of your case for transparency.

DebtTrace was instructed with only the subject’s full name and no previous address history. Despite this limited information, we successfully delivered a current verified UK address for the individual, along with all available contact data. This constitutes a successful trace outcome under the service you selected and fully meets the terms of our service agreement.

Our “No Trace, No Fee” guarantee applies strictly to cases where no current address can be sourced through Experian or Equifax. In your case, a current address was confirmed and supplied, meaning the guarantee quite correctly does not apply.

As clearly stated in our Terms of Service, once a completed report has been delivered, the service is non-refundable, as the work has been fully carried out and the data verified through regulated UK credit and identity sources.

We appreciate that the outcome may not have met your personal expectations, however the contracted service was delivered successfully and in full. We always aim to act fairly, transparently, and in line with UK data compliance and contractual obligations.

If you would like any further clarification on your report, our support team would be happy to assist.


DebtTrace Customer Support

Rated 4 out of 5 stars

Filling out the online application was…

Filling out the online application was a breeze, and the person assisting me with my case was incredibly supportive.

4 December 2025
Unprompted review
DebtTrace® logo

Reply from DebtTrace®

Thank you so much for your feedback, we truly appreciate you taking the time to share your experience. We’re delighted to hear that the online application was straightforward and that our team provided the support you needed throughout your case.

If you ever require further assistance, we’re always here to help.

Rated 4 out of 5 stars

Quick response

Quick response
Discovered the person had multiple alias's

20 November 2025
Unprompted review
DebtTrace® logo

Reply from DebtTrace®

Thank you for your feedback. We’re pleased we could provide a quick response and help identify the subject’s multiple aliases. Accurate information is essential when tracing someone, and uncovering alternative names often makes a real difference to progressing a case. If you need any further support or additional checks, our team is always here to assist.

Rated 5 out of 5 stars

Excellent Service

6 November 2025
Unprompted review
DebtTrace® logo

Reply from DebtTrace®

Thank you so much for the kind words! 🙏
We’re delighted you had an excellent experience with DebtTrace. If you ever need help with another trace or a court-usable verification for enforcement just let us know. We’re here to help, fast and compliant.

Rated 5 out of 5 stars

Very fast and efficient service

Very fast and efficient service! Thought I had lost all options to take my plumber to court but you saved the day!

17 September 2025
Unprompted review
DebtTrace® logo

Reply from DebtTrace®

Thank you for your kind feedback. We’re delighted to hear that our debtor tracing service helped you when you thought you had run out of options. Providing fast, efficient, and reliable debt tracing solutions is exactly what we aim for, and it’s great to know we could support you in moving your case forward.

— The DebtTrace Team

Rated 5 out of 5 stars

Impressed with how quick you dealt with…

Impressed with how quick you dealt with my query,
The information I received was very comprehensive, identified areas of which I was not aware of. Presented me with detailed evidence which I can now pursue.
First class service.
Thanks.
D Marshall.

10 September 2025
Unprompted review
DebtTrace® logo

Reply from DebtTrace®

Thank you so much for your kind feedback. We’re delighted to hear that you were impressed with the speed and detail of our service, and that the information provided has given you clear evidence to move forward with. It’s always our aim to deliver a first-class experience, so your comments mean a great deal to the team.

Wishing you every success with your next steps, and please don’t hesitate to contact us if we can be of further assistance in the future.

Kind regards,
Customer Services

Rated 5 out of 5 stars

Don't know where to start use this company

Never had a reason to use this service and didn't know where to start.
From researching which company to go to, to receiving the report this company was amazing.
The form was easy to complete, the response time very prompt same day. The ex tenant may think they had been clever in refusing to provide a forwarding address but thanks to this company we are a step further to recouping our costs.

Thank you

24 August 2025
Unprompted review
DebtTrace® logo

Reply from DebtTrace®

Thank you, Bernadette, for your wonderful 5-star review. We’re so pleased to hear that you found our debtor tracing service easy to use and that we were able to assist you quickly in resolving your situation. Helping clients take the next step in debtor tracing and enabling them to recover their outstanding debt is exactly what we aim to achieve, and your feedback means a lot to our team. We truly appreciate you choosing DebtTrace and are glad we could be of service.

Rated 5 out of 5 stars

I have been trying to trace an ex…

I have been trying to trace an ex tennant who thought he could knock me for a large amount.I have spent hundreds of pounds and so many hours but debt trace found him within two days.Thankyou so over the moon ,now can issue the CCJ

25 July 2025
Unprompted review
DebtTrace® logo

Reply from DebtTrace®

Thank you so much for your kind words and 5-star review.

We’re delighted to hear that our DebtTrace service was able to provide you with a swift and successful result after all the time and effort you had already invested. Helping our clients move forward with confidence, especially in cases like yours, is exactly why we do what we do.

Wishing you every success with your next steps, and please don’t hesitate to contact us if we can assist you further.

Rated 5 out of 5 stars

Fantastic Service

Fantastic, I submitted the debtor's information and received his address and contact information within 30 minutes! Excellent service.

25 July 2025
Unprompted review
DebtTrace® logo

Reply from DebtTrace®

Dear James,

Thank you for your fantastic 5-star review!

We’re delighted to hear that you received the debtor’s address and contact details so quickly — our team prides itself on fast, accurate results, and it’s great to know we delivered for you. If you ever need our assistance again in the future, we’re here to help.

Warm regards,
The DebtTrace Team
Trusted UK Debtor Tracing Experts

Rated 5 out of 5 stars

Amazing service

Amazing service. I have used this company 3 times now and every time has been a success and within 10 minutes. Highly recommend

12 June 2025
Unprompted review
DebtTrace® logo

Reply from DebtTrace®

Thank you, Tyler, for your fantastic 5-star review! We’re thrilled to hear you’ve had such consistent success with our service and that we were able to deliver results quickly each time. Your continued trust means a great deal to us, and we’re always here whenever you need assistance again. Thanks for recommending DebtTrace!

— The DebtTrace Team

Rated 5 out of 5 stars

Excellent service

Excellent service

9 June 2025
Unprompted review
DebtTrace® logo

Reply from DebtTrace®

Many thanks for your kind review, if you need any further assistance please do not hesitate to contact the DebtTrace team

Rated 5 out of 5 stars

Very simple process

Very simple process. Gave me everything I needed to start my chase to recover monies owed.

30 April 2025
Unprompted review
DebtTrace® logo

Reply from DebtTrace®

Thank you, Mark, for your 5-star review! We’re pleased to hear that you found our process simple and that the information provided has helped you begin the recovery process. If you need any further support along the way, don’t hesitate to reach out – we’re here to help.

— The Debtrace Team

Rated 5 out of 5 stars

Ci6 Investigations. DEBT TRACE 5 STARS

In less than 10 hrs, I received all the information I needed regarding an evasive individual that we needed to serve a court order. Faultless service, highly efficient and professional. Thank you so much, you saved me many hours of work. Will most definitely use you again.

29 April 2025
Unprompted review
DebtTrace® logo

Reply from DebtTrace®

Thank you for your fantastic review and kind words. We're delighted to hear that our tracing service was able to assist you so efficiently in tracing the individual for court service. Delivering fast, accurate, and professional results is exactly what we aim for, and it's rewarding to know we saved you valuable time.

We truly appreciate your trust in DebtTrace and look forward to supporting you again whenever needed.

Warm regards,
The DebtTrace Team

Rated 5 out of 5 stars

Excellent

The online form was very easy to complete and the gentleman who dealt with my case was very helpful.

2 May 2025
Unprompted review
DebtTrace® logo

Reply from DebtTrace®

Thank you for your kind review. We’re delighted to hear that you found our online form easy to use and that our DebtTrace team member was helpful throughout your case. If you ever need our assistance again in the future, we’re here to help.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look