Declarando Reviews 3,254

TrustScore 4 out of 5

4.0

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers appreciate the staff's helpfulness, patience, and knowledge, particularly highlighting specific team members who provided exceptional support. People feel well-supported throughout the entire process, from initial setup to ongoing assistance with tax-related tasks. Consumers also value the team's ability to explain complex topics clearly, especially in English, making the service accessible to foreigners navigating the Spanish tax system. However, some reviewers report difficulties in contacting the company and receiving timely responses. Some people have expressed frustration with unanswered messages, a lack of follow-up, and the inability to speak with a real person instead of a bot. Some consumers report negative experiences with the service, saying that they were promised help but then left on their own.

Based on these reviews

Rated 4 out of 5 stars

I haven't started using Declarando yet so I can only give feedback upon the registration process. The process was easy and everything was taken care by them. Special thanks to Susana and Nestor who... See more

Rated 5 out of 5 stars

Declarando was suggest to me by a friend because you explain and give examples with the law. Susana Caravaca was a great help. She explained all my question and helped me make the correct choice. I'm... See more

Rated 5 out of 5 stars

Honestly i wouldn't know where to start if it wasn't for Declarando's Team , everyone was very helpful , patient and very nice. Paula , Susana , Barbara. the whole team really , the take out all the c... See more

Rated 5 out of 5 stars

Declarando is a fantastic service for anyone navigating the Spanish tax system. As a first-year Autónomo who doesn't speak Spanish, I was very nervous about making mistakes. I want to give... See more

Rated 1 out of 5 stars

Declarando is very convenient and quick to register as an autónomo in Spain. They jump on board, sell you their best app version with all the benefits, etc. It starts great. But then y... See more

Company replied

Rated 5 out of 5 stars

Juan has been one of the main reasons I have stayed with declarando for nearly three years. Anytime I have a doubt, question, or worried about something he’s always there to help. Given that I’m a for... See more

Rated 1 out of 5 stars

The onboarding process was one of the most stressful and frustrating experiences I’ve ever had. I deeply regret paying for a full year in advance. The Declarando team repeatedly placed the blame o... See more

Company replied

Rated 5 out of 5 stars

They are super helpful setup up and handling all declarations and all things regarding your business. They always answer the same day and always help with whatever i need. A huge plus for me was tha... See more

Rated 5 out of 5 stars

I’ve been using Declarando for my tax needs, and I couldn’t be happier. They help me with everything I need and are incredibly quick to respond, usually by email. Whenever I have a question, they... See more

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Exceptional Tax Advisor – Highly Recommend! I’ve been working with Juan for a while now, and his expertise and professionalism have been outstanding. From tax planning to filing, he has alw... See more

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Exceptional Tax Advisor – Highly Recommend! I’ve been working with Juan for a while now, and his expertise and professionalism have been outstanding. From tax planning to filing, he has alw... See more

Rated 5 out of 5 stars

I can’t recommend Declarando enough. As an English-speaking autónomo, the whole tax and registration process in Spain felt intimidating — until I found them. From registering my company to filing... See more

Rated 5 out of 5 stars

I couldn’t be more grateful for the incredible support I received from Diego and Susana at Declarando. Diego went above and beyond to guide me through every step of the autónomo registration process... See more

Rated 5 out of 5 stars

The team is professional and quick! They walked me through every step in real-time, were very flexible with the schedule, and fast and attentive to detail. I would personally thank everyone involved... See more

Rated 1 out of 5 stars

/18 of April/ Unfortunately there is no resolution/ /17th of March already and nobody has contacted me about this, after your reaction on trustpilot./ Got on the platfor... See more

Company replied

Rated 5 out of 5 stars

I'm really satisfied using Declarando, especially with Juan like Mentor and helper! I am that person who doesn't speak any Spanish, was well warmly welcomed and so easy to run Autonomo !

Rated 5 out of 5 stars

Declarando is an excellent service that really helps me manage my accounting as an autónomo. They quickly assist me with all my questions and consultations. A special thanks to Juan!

Rated 5 out of 5 stars

I would like to thank the Declarando team and Viviana for helping me opening my autonomo and also helping with the whole process. I am looking forward working with them and continue my business in Spa... See more

Rated 5 out of 5 stars

Thank you Juan! I am always well taken care of Declarando, helping me with all the tasks that are just a headache if you don't speak Spanish like me. Fantastic service as always!

Rated 5 out of 5 stars

Barbara is helping me in every single question I have, she is very kind and patient with me :) I am glad to have her as a mentor. I am happy to choose to work with Declarando thanks to her

Rated 5 out of 5 stars

Andrea's responces were timely and professional. SHe has been very friendly and very informative whikle supporting my case. Many thanks!

Rated 5 out of 5 stars

My tax declaration proved to be complex and Barbara has been amazing the way she handled the case. She eas very professional, pleasant and clear in her explanations. Excellent 👌 experience!

Rated 5 out of 5 stars

I’ve been working with Juan at Declarando for a while and he’s always been reliable, fast, and very clear in his explanations. Excellent service — highly recommended.

Rated 5 out of 5 stars

Susana was brilliant. She sorted out my problem really quickly and was super helpful. A true professional.

Rated 5 out of 5 stars

Both girls I have been in touch with until now replied fast and helped me with all questions I had.

Rated 5 out of 5 stars

Viviana has been very helpful, everything has been done perfectly and fast. She is very reactive. On the other hand I think the platforms is very good and easy to use.

Rated 5 out of 5 stars

Highly recommend Declarando. Juan is very attentive and helpful. Whenever I have a difficult question, he always clears it up. I appreciate it

Rated 5 out of 5 stars

Ivan was very helpful very quick and responses and very detailed explanations. Great service thank you.

Rated 5 out of 5 stars

Juan always helps me with whatever task I need to deal with so I recommend him as a mentor!

Rated 5 out of 5 stars

I had an excellent experience with Susana Caravaca. She was incredibly kind, patient, and professional throughout the entire process. I truly appreciate her dedication and positive attitude I highly... See more

Rated 1 out of 5 stars

THIS IS A SCAM DO NOT USE THEM ⚠️ This has been, without question, the worst business service experience I’ve ever had. My girlfriend originally contacted Declarando on... See more

Company replied

Rated 5 out of 5 stars

Suzanna was very helpful and answered questions attentively even after my initial request.

Rated 1 out of 5 stars

WARNING! > Deceptive Practices, Unjustified Charges, and Complete Lack of Accountability UPDATE August 1st 2025: > I have found out from th... See more

Company replied

Rated 5 out of 5 stars

El software es intuitivo y facil de usar, con asesoramiento y profesionales con mucha paciencia. Recomendable 100%

Rated 5 out of 5 stars

Susana helped me very well in the integration in the platform, dedicated, professional person, very helpful :)

Rated 5 out of 5 stars

She supported me with her best, she's dedicated and professional.


Company details

  1. Tax consultant
  2. Financial advisor
  3. Tax advisor
  4. Tax preparation service
  5. Tax preparation software

Written by the company

Declarando es una asesoría fiscal especializada en ayudar a los autónomos españoles a cuidar de su dinero.


Contact info

4.0

Great

TrustScore 4 out of 5

3K reviews

5-star
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1-star

Replied to 98% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

They are charging you for everything

They are charging you for everything, and also after closing down your account and portal, and still keep charging you for years, and it is a fight to get the payments cancelled.

10 June 2024
Unprompted review
Declarando logo

Reply from Declarando

Hi Paolo, we see that your complain comes from the renewal of the "leave plan". You will not be charged more for the contracted plan.

Likewise, we will communicate this to you by email so that you do not have any doubts.
In this email we explain the characteristics of the contracted plan and process the withdrawal for the 4th year of the "withdrawal plan".

Thank you.

Rated 1 out of 5 stars

Decepción Total

CUIDADO TE VA A COBRAR 121 EURAZOS para DAR BAJA!!
Pues no te da consejos para como reportar para tu interes, solamente te ayuda el mínimo
Solamente te empujar a soliciar KIT DIGITAL un million veces para que el UE le da dinerazo a la gestoría.

Sidenote, Everyone please just do yourself a favor not to register as Autonoma in this country, there are other ways. It's just not worth it, with the terrible cuota de seguridad social and low the work ethic in this country. THIS COUNTRY IS NOT MEANT FOR YOU TO BE AN ENTREPRENEUR, they make everything unbearable for you to do it.

7 June 2024
Unprompted review
Declarando logo

Reply from Declarando

¡Hola!

Lamentamos que tu experiencia con Declarando no haya cumplido tus expectativas. Hemos solicitado tus datos a través de Trustpilot para poder identificarte como cliente y atender tu solicitud de forma personal, pero lamentablemente no hemos recibido respuesta.

Nos encantaría poder contactar contigo para entender qué ha podido pasar y ayudarte en todo lo que nos sea posible. Si hay algo que podamos hacer, por favor indícanos el mail con el que estás registrado en Declarando.

Saludos,

El equipo de Declarando

Rated 1 out of 5 stars

Registration of autonomo

This is my opinion about the Declarando tax service.

They managed to register my autonomo much later than was requested. Declarando is considered one of the most expensive services among others and could not provide support in simple cases. Everything that they did: registration of Autonomo, models, tax services, consultation, everything appeared to be WRONG. Better to call Tributaria in the first place and do taxes without such helpers.

VERY BAD EXPERIENCE!!!!!!!!

More interesting is that when I asked them to help me to close Autonomo, they disappeared. And since then I left absolutely alone... But then they charged me for other months of subscription even though I do not use them for several months, I closed Autonomo and moved to another province where they have no jurisdiction. They disappeared and did not forget to CHARGE my foreign account for 220 euros!!!!

Useless, with the absence of knowledge and insufficient experience, ignorance and neglect for their customers... what you get is only an online platform. BE AWARE to STAY AWAY from DECLARANDO!!!! Do not lose your money, time and nervous. Do not trust them your future!

11 October 2023
Declarando logo

Reply from Declarando

¡Hola!

Lamentamos que tu experiencia con Declarando no haya cumplido tus expectativas. Hemos solicitado tus datos a través de Trustpilot para poder identificarte como cliente y atender tu solicitud de forma personal, pero lamentablemente no hemos recibido respuesta.

Nos encantaría poder contactar contigo para entender qué ha podido pasar y ayudarte en todo lo que nos sea posible. Si hay algo que podamos hacer, por favor indícanos el mail con el que estás registrado en Declarando.

Saludos,

El equipo de Declarando

Rated 1 out of 5 stars

Too many promises they are not true!

The tools are working good, but they need more than 2 month to help you with your case. Too many promises they are not true!

I tried many times to find a solution...

13 September 2023
Unprompted review
Declarando logo

Reply from Declarando

Hola Severin

Agradecemos tu comentario ya que nos sirve para mejorar, por eso hemos pasado a revisar tu caso con detalle.

Vemos que el motivo de tu reseña viene por la importación de la contabilidad anterior ya que esta es la parte del proceso más delicada dada la complejidad, pues un mínimo error puede provocar descuadres en los impuestos posteriores y los resúmenes anuales.

Nosotros nos tomamos muy enserio esta tarea, dado que un empresario ha depositado su confianza en nuestro equipo y ha decidido hacer el cambio de asesoría.

Además, es el momento perfecto para revisar si lo anterior estaba bien o por el contrario se tiene que optimizar para poder ahorrar más dinero en impuestos.

Gracias a nuestro análisis vimos que habían descuadres en tu caso particular, nos demoramos más de lo estipulado y te pedimos disculpas por ello.

Creemos que tienes mucho potencial con tu fiscalidad y un buen asesoramiento y nos gustaría poder seguir trabajando contigo en futuras ocasiones.

Gracias.

Rated 1 out of 5 stars

Awful awful awful

Awful awful awful. They do as little as possible to help you and take as much from you as they possibly can.

I was a customer for 3 years and the only thing that stopped me leaving earlier was that all my data was there but eventually I could not take any more.

I found the way that they developed new services that are pretty useless to be honest just to take advantage of the “kit digital” particularly deplorable. Not only that, they charged you more for the existing services if you chose not to go along with their cash grab of taxpayers money.

22 August 2023
Unprompted review
Declarando logo

Reply from Declarando

Hola Daniele,

Queremos agradecerte la confianza depositada en nosotros así como el tiempo que te has tomado para hacernos llegar tu opinión. Esta es la mejor forma que tenemos de mejorar.

Revisando tu caso hemos visto que al solicitar la baja por tu descontento, intentamos ponernos en contacto contigo para poder ayudarte, pero al rechazarnos la llamada no pudimos conocer los motivos de este en detalle 😕
Al no tener oportunidad de darte una solución, tramitamos la baja del servicio tal y como pedías.

Nos encantaría haber podido ayudarte y ofrecerte una solución con la que estuvieras satisfecho. Lamentamos los posibles malentendidos que hayan habido y esperamos tener la oportunidad de trabajar contigo en el futuro.

Gracias

Rated 1 out of 5 stars

Serious Issues with Declarando's Services

Unfortunately, I've had a tough time with Declarando. I signed up for their top package, expecting professional and timely handling of my tax affairs. To say I've been disappointed is an understatement.

Repeatedly, they've dropped the ball on filing my taxes on time. This hasn't just been an inconvenience – it's cost me money in fines and penalties. It kind of defeats the purpose of hiring a tax service, doesn't it?

Communication has been another uphill battle. I've found myself waiting far too long for responses, which has left me in the dark and stressed about my financial affairs. It's not what you sign up for when you're told you'll receive professional assistance.

I'm a bit embarrassed to admit that I had recommended Declarando to a few friends after my first couple of months with them. They've all since left the service due to issues similar to mine. Honestly, I wish I had followed suit sooner.

I stuck around with Declarando for two years, hoping things would improve. Unfortunately, their solution was to consistently bump up my plan, which only seemed to make things worse.

At this point, I can only advise you to proceed with caution if considering Declarando for your tax services.

3 July 2023
Unprompted review
Rated 1 out of 5 stars

The worst gestoria I have ever…

The worst gestoria I have ever experienced. They just make a system with a customer service behind it. They are thieves with false promises and they made my company loose more money then safe it. Happy to leave soon.

Their focus is on making money and not to help your business.

Hope this helps.

27 March 2023
Declarando logo

Reply from Declarando

¡Hola!

Lamentamos que tu experiencia con Declarando no haya cumplido tus expectativas. Hemos solicitado tus datos a través de Trustpilot para poder identificarte como cliente y atender tu solicitud de forma personal, pero lamentablemente no hemos recibido respuesta.

Nos encantaría poder contactar contigo para entender qué ha podido pasar y ayudarte en todo lo que nos sea posible. Si hay algo que podamos hacer, por favor indícanos el mail con el que estás registrado en Declarando.

Saludos,

El equipo de Declarando

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