While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers are particularly pleased with the quality and variety of products available, including oils, vinegars, spirits, and food items. Many reviewers appreciated the opportunity to sample products before purchasing, enhancing their overall satisfaction. Consumers consistently praise the presentation and packaging of the items, highlighting that they make excellent and special gifts. People also appreciate the staff's friendliness, knowledge, and enthusiasm, which significantly contributes to a welcoming and enjoyable shopping experience. The service is frequently described as outstanding, efficient, and personalized, whether shopping in person or online. Reviewers value the speedy delivery and the personal touches, such as thank-you notes included with orders.

Based on these reviews

Rated 5 out of 5 stars

We visited Demijohn at Glenlair Steading and very much enjoyed tasting the various liqueurs, vinegars and oil, and chatting to Angus. We only went to refill our bottle of sloe gin but allowed ourselve... See more

Rated 5 out of 5 stars

First it was seeing Angus again and meeting his lovely family. Yasmin was very friendly and helped me try some of the fantastic cordials. It was also interesting to see the care she puts into pac... See more

Company replied

Rated 5 out of 5 stars

Had the pleasure of meeting the Demijohn team at Badminton Horse Trials and sampling the range of artisan spirits and food. Placed an order which arrived beautifully packaged and couldn’t be more impr... See more

Company replied

Rated 5 out of 5 stars

This is a very friendly, excellent little shop selling wonderfully flavoured balsamic vinegars, gin and whisky.The staff member who served me was extremely helpful. There are a selection of beautiful... See more

Company replied

Rated 4 out of 5 stars

Birthday present. Bit of a disaster this one. Not all Demijohns fault. Gift set of oils and vinegars. They were out of one product so accepted substitute.Then discovered after delivery that it had rap... See more

Company replied

Rated 5 out of 5 stars

Ooooo just love my extra virgin olive oil & chilli rapeseed oils in their gorgeous stacking jars! Kids have been warned not to dare cooking with them as they’re way too delicious for that!

Rated 5 out of 5 stars

Having been able to sample as many of the various vinegars and alcohols that we wanted to and therefore been able to choose the ones we wanted to buy. Also having Angus there telling us all about Demi... See more

Rated 5 out of 5 stars

What a lovely way to shop! The team at Glenlair are so enthusiastic and welcoming and their vinegars (didn’t taste other products) are sensational. Make great gifts too. Can highly recommend for takin... See more

Company replied

Rated 5 out of 5 stars

I have bought from Demijohn quite a few times: in person, online and via gift voucher. Every buying experience has been outstanding in terms of service and efficiency and the products are second to no... See more

Company replied

Rated 5 out of 5 stars

This is a customer focused company. Their products are outstanding and the service offered more so. Whether it is a food fayre or an online purchase the same high standards are adhered to. I wholeh... See more

Rated 5 out of 5 stars

Best bramble whisky ever !! Absolutely divine. I’ve purchased for myself and for gifts of which the recipients love it. Customer service is outstanding and delivery super quick. Comes very well packag... See more

Company replied

Rated 5 out of 5 stars

Olive oil, Black garlic balsamic vinegar, and our all time favourite Seville Orange gin......great product, fantastic service, and all bought the year at the Glenlair Feastival. Top day, top goodies

Company replied

Rated 5 out of 5 stars

A fantastic selection of mostly flavoured oils, vinegars and spirits all available to taste. A fun experience to visit and delicious products to buy as gifts for friends and self! Lovely bottles too... See more

Company replied

Rated 4 out of 5 stars

The contents and packaging was great but I ordered the Winter hip flask size bottles set to give to individually as stocking presents, and I had to unwrap the lovely packaging to identify which type w... See more

Company replied

Rated 5 out of 5 stars

Yasemin within the customer service team was really helpful and kept me well updated about the status of what i wanted to order and when the stock would be available. The products were exactly what I... See more

Company replied

Rated 5 out of 5 stars

We visited for the first time during the Spring Fling. The products are so delicious and we were made so welcome with lots of opportunity to try various vinegars . Great for gifts as they look so ni... See more

Company replied

Rated 5 out of 5 stars

Great website. Lots of choice with comprehensive explanation of all products. Easy to order and present arrived on time. Thank you.

Rated 5 out of 5 stars

Excellent service, excellent gin. Got confused about how to pay at the website so rang to ask for help. Lovely lady rang me back and sorted it all out. Excellent customer service.

Company replied

Rated 5 out of 5 stars

The response to my muddle over my order was immediate and immediately sorted. So good to be able to talk to a human being and get help and proper service. Love the presentation of the oil, a good pres... See more

Company replied

Rated 5 out of 5 stars

The purchase this time was a selection of oils and vinegars as presents for teachers. The wonderful flavours and infusions went down very well. Such an original solution, presented beautifully, was a... See more

Company replied

Rated 5 out of 5 stars

Our first visit to Demijohn, but it certainly won’t be our last! Lovely knowledge people who went above and beyond to make sure we were happy with our purchases. Highly recommend a visit if you’re in... See more

Company replied

Rated 5 out of 5 stars

Arrived fast and with no issues. The rum is amazing and the bottle extremely classy and unique. The writing on the bottle has rubbed off a little but it did not make the drink any less attractive. Fan... See more

Company replied

Rated 5 out of 5 stars

Brilliant selection of goods for a gift that is special and personalised. Promptly and efficiently dealt with. Will buy from Demijohn again.

Company replied

Rated 5 out of 5 stars

Purchased for a friend’s Birthday. Delivered quickly and she is delighted with the gift. Excellent service will use again for further gifting.

Company replied

Rated 5 out of 5 stars

It was a pleasure meeting Angus. His knowledge was a great help in our choice. A very enjoyable experience. Thank you. Jim and Jude.

Rated 5 out of 5 stars

Well the packaging is very interesting as well as the lovely writing on the bottle. Have yet to try the elderflower vinegar but looking forward to it

Company replied

Rated 5 out of 5 stars

We were given a very warm welcome and all our rural members really enjoyed our mystery tour with a few purchases made.

Company replied

Rated 5 out of 5 stars

Always a Red Letter Day to receive a parcel from Demijohn of refilled bottles. Returned within a week of being bottles being sent from Cornwall to Scotland, superb customer service as always.

Company replied

Rated 2 out of 5 stars

Unfortunately writing on some of the bottles are smudged. The paper wrapping around the bottles were ripped and crushed. As this was for gifts I have had to remove the wrapping. I think it was due t... See more

Company replied

Rated 5 out of 5 stars

Excellent service with speedy delivery. Loved the personal touch of the little note thanking me for my business. Amazing company

Company replied

Rated 5 out of 5 stars

Angus is the best. He and his team quickly shipped my order to Manchester so my daughter there could ship it to America before she leaves the UK. We have our Brammle in hand already! Thank you!

Rated 5 out of 5 stars

We really enjoyed the demonstration and tasting. I am not a whisky drinker but liked the Blackberry Whisky. Infused oils were nice too.

Company replied

Rated 5 out of 5 stars

Always a treat! Lovely spoiling individually marked presents, sold with attention and a smile. Thank you.

Company replied

Rated 5 out of 5 stars

Being made to feel that nothing is to much trouble, friendly and knowledgeable staff. Taste experience

Company replied

Rated 5 out of 5 stars

Fantastic service, great products and really speedy delivery. We may possibly have ordered again 🤣🫣

Company replied

Rated 5 out of 5 stars

Simply perfect in taste. We highly recommend Demijohn to everyone. We always enjoy ordering from here.

Company replied

Rated 5 out of 5 stars

Fabulous service. Tasting was so exciting and extensive early birthday pressies purchases made. Thank you Angus!

Company replied

Rated 5 out of 5 stars

Received international item in less than a week on a Saturday which was perfect. No problem in ordering.

Company replied

Rated 5 out of 5 stars

Received an amazing welcome, tasted many flavoured vinegars. I bought Garlic Vinegar, wonderful flavour, it is now my go to dressing.

Company replied

Rated 5 out of 5 stars

Great personal service as ever, and the usual fabulous products. What a treasure this place is!

Company replied

Rated 5 out of 5 stars

Above and beyond customer service. Many tasty options, always well packaged and quick delivery. would highly recommend.

Company replied

Rated 5 out of 5 stars

Very easy to order, the item arrived promptly and was beautifully wrapped with a nicely written personal message.

Company replied


Company details

  1. #21 of 86 best companies in Alcohol Store
  2. #12 of 74 best companies in Corporate gift supplier
  3. #8 of 60 best companies in Food products supplier
  4. #63 of 382 best companies in Gift shop
  5. #4 of 20 best companies in Gourmet Grocery Shop

Written by the company

Demijohn was founded in Edinburgh in 2004 as the World's first liquid deli and is still family run. We mail order our uniquely quirky range of over 70 food and drink products in refillable glass bottles. From Scotch Whisky, Sloe Gin and alcohol-free drinks, to first class Extra Virgin Olive Oils and Balsamic Vinegars, we have many delicious edible treats in our cupboard. Our personalised, eco-friendly products and packaging also make beautiful sustainable gifts for birthdays, weddings and Christmas.


Contact info

4.9

Excellent

TrustScore 5 out of 5

333 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Sloe gin👌

The overall service and delivery was amazing and very prompt.Most importantly though this is up there with the best Sloe Gin I've ever had..I've had alot. The bottle and hand written label is also a very nice touch looks on point and smart. I wouldn't go anywhere else now

5 February 2026
Rated 5 out of 5 stars

Successful visit to Glenlair

We visited Demijohn at Glenlair Steading and very much enjoyed tasting the various liqueurs, vinegars and oil, and chatting to Angus. We only went to refill our bottle of sloe gin but allowed ourselves to be tempted into buying a whole lot more!

2 February 2026
Rated 5 out of 5 stars

Angus is the best

Angus is the best. He and his team quickly shipped my order to Manchester so my daughter there could ship it to America before she leaves the UK. We have our Brammle in hand already! Thank you!

19 January 2026
Rated 2 out of 5 stars

Unfortunately writing on some of the…

Unfortunately writing on some of the bottles are smudged.
The paper wrapping around the bottles were ripped and crushed.
As this was for gifts I have had to remove the wrapping. I think it was due to poor packing.

3 December 2025
Demijohn logo

Reply from Demijohn

Dear Ms McCulloch. We are very sorry to hear your order was not perfect on arrival. As suggested to you by email, we are more than happy to repair or replace any damaged items in your delivery.
Luckily damage during a delivery is very rare and we are always here to help resolve such issues quickly when they happen. Thank you for your order and best wishes, Angus

Rated 5 out of 5 stars

This is a customer focused company

This is a customer focused company. Their products are outstanding and the service offered more so. Whether it is a food fayre or an online purchase the same high standards are adhered to.
I wholeheartedly recommend the refill service; and if you are looking for a real treat of a present then you have found the right place.

3 December 2025
Rated 5 out of 5 stars

Lovely people with great products

I first met the Demijohn team and sampled their delicious liqueurs at Stranraer oyster festival and came away with a few bottles,I decided to treat myself to another 2 for Christmas so I ordered on line, they came quickly and very well packaged I recommend this company and their products to anyone

2 December 2025
Rated 5 out of 5 stars

Having been able to sample as many of…

Having been able to sample as many of the various vinegars and alcohols that we wanted to and therefore been able to choose the ones we wanted to buy. Also having Angus there telling us all about Demijohn how it was set up and how they sourced the ingredients for their products. I would highly recommend any one to pay them a visit, this was our second visit to Demijohn and will definitely be visiting again.

25 November 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look