Dr. Squatch Reviews 43,359

TrustScore 4 out of 5

4.1

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers appreciate the quality and consistency of the products, particularly the soaps, deodorants, and shampoos. People mention that the products often feature organic ingredients, smell great, and are effective, with many noting improvements in their skin. Consumers also value the variety of scents available, including both classic and seasonal options, as well as new collaborations. Consumers highlight the helpfulness and responsiveness of the customer service team. While some reviewers report issues with the order and delivery service, such as delays or incorrect items, these issues are generally resolved quickly and efficiently. Some people suggest improvements to the ordering process, such as clearer communication about shipping costs and partial shipments.

Based on these reviews

Rated 4 out of 5 stars

Honestly I love Dr Squatch products. I recently discovered a combo product box that would work better for our house, but found it somewhat difficult to get things switched around to replace my 2 curr... See more

Rated 5 out of 5 stars

I always have a great experience with orders from the Dr Squatch team. Fun new scents regularly enough to keep them fresh and so classics and seasonal regulars to look forward to the rest of the... See more

Rated 1 out of 5 stars

Was provided an opportunity to test two new products by Dr Squatch. To say I’m disappointed is surprising. I’m very surprised to see labels such as “Lasts All Day” and “Works for 72 Hours” w... See more

Rated 5 out of 5 stars

I’ve been using Dr. Squatch soaps and deodorant for a while now, and I love them. Both smell great, feel natural, and keep me feeling fresh all day. My skin feels better compared to regular brands,... See more

Rated 5 out of 5 stars

Our family has been a customer for a few yrs. We were first introduced by our then 16yr son. Both my husband and son use the soap, deodorant and shampoo. Favorites are Fresh Falls, Wood Barrel Bourb... See more

Rated 5 out of 5 stars

Took a bit to get here, but yes 5 stars. Customer Service response excellent once I got to ‘live’ rather than ‘chat.’ Shipping status did not indicate partial shipments, shipping costs versus ‘fre... See more

Rated 4 out of 5 stars

Overall, great stuff..I am a loyal subscriber! I was recently frustrated on an order that was separated though. I was not aware the shipment was two separate orders so immediately assumed there were m... See more

Rated 1 out of 5 stars

well there wasn't a zero star option so you get one when you receive a product you didn't order it's your fault cause you ordered it wrong and then when you don't get your whole order at all but it sa... See more

Rated 5 out of 5 stars

In the past I had issues with shipment turnaround time, to the point where I had thought about not purchasing from them anymore. However this order, the turnaround time was within the expected time an... See more

Rated 5 out of 5 stars

I was given the option to choose 6 deodorants and was only familiar with 2 out of the many scent options that were available. So I picked ones based off look and the tiny description of the smell prov... See more

Rated 5 out of 5 stars

The soap bars are great, they always are fast to get here, the collabs are fantastic, I feel better about the choices I make eco-wise and also for my skin and health. I do wish the threshold for free... See more

Rated 1 out of 5 stars

Still unresolved. Emailed multiple times to no response. They claimed I had be repeatedly warned about violating rules, in which is not true. Ive had comments deleted that were not in violation of any... See more

Rated 5 out of 5 stars

Nothing would help my husband’s eczema. We tried everything even medication for the doctors. We were given one soap as gift and we’ve never gone back. I make sure he always has the deodorant (which is... See more

Rated 2 out of 5 stars

Sale prices deceptive, shipping costs extremely high, lengthy time to initially ship then be delayed, still waiting on order placed on November 26, was supposed to be delivered 6 days ago. Lack of con... See more

Rated 5 out of 5 stars

Always enjoy the different soaps! Never had an issue with shipping until my last order. I emailed what happened the missing soaps were sent right away! I wish our rewards could have a bit more buying... See more

Rated 1 out of 5 stars

Items sent to On Trac/Laser Ship on 20 January, bounced around the shipper’s facilities until 5 February when package was delivered at 10:57 PM, in the night. Delivery service was quite deficient, to... See more

Company replied

Rated 5 out of 5 stars

BRICC'D UP 3-PACK Soaps with Free 3 Pack of Condoms Those Soap really smell good something difference hard to explain 9/10 First Place and Second Place Valentine Day Peppermint Soap before 7.5/1... See more

Rated 1 out of 5 stars

Horrible shipping policies Lacking accountability Unprofessional about returns Returns are non negotiable former squatch after having to wait 3 weeks for a package Micro/macro price gouging o... See more

Rated 5 out of 5 stars

I recently ordered the new Simpsons soaps and had a issue with delivery. I contacted customer service and Marc was there to ensure I recieved it. He did a stellar job keeping in contact and following... See more

Rated 5 out of 5 stars

Was expecting the package to come later but it came by in 2 days. Also, the fact you are making different versions of the popular scents like pine tar or sandalwood into deodorants and such is great.... See more

Rated 3 out of 5 stars

These products are average at best. The only reason they received 3 stars is because of the fragrances which are indeed wonderful, however they don’t last (maybe the deodorant does a little while but... See more

Company replied

Rated 5 out of 5 stars

Thanks y'all! My new order came in right quicker than I was expecting given the rough weather conditions affecting the east coast right now, all my soaps came in tact and they smell fantastic! Quick f... See more

Rated 5 out of 5 stars

I’ve been purchasing Dr. Squatch products for years and I am always happy with their quality. Whenever there is an issue with an order an associate is eager to make things right. I highly recommend... See more

Rated 1 out of 5 stars

I am very particular about the ingredients in the products I use. I read the ingredients online before purchasing the soap but was disappointed to discover they were different when my soap arrived th... See more

Rated 5 out of 5 stars

Fantastic stuff! While their social media campaigns and emails can be...a bit more than frequent lol, there's a reason for it beyond sales. They create great product, that's the reality. I apprec... See more

Rated 1 out of 5 stars

I absolutely hate the customer service of this company. I never received the product. They would not refund on this dilemma. Were very unhelpful. The soap is to expensive and doesn't last as long as a... See more

Rated 5 out of 5 stars

Products are great, and the customer service is very responsive and helpful. Anytime I’ve ever had a question, or concern, I’ve reached out to them and someone has always gotten back to me within a f... See more

Rated 5 out of 5 stars

Well shorted me two bars of soap on my order!! order #23724247 however when I reached out to yall I got a quick response and was assured I would be taking care of! I understand people make mistakes bu... See more

Rated 5 out of 5 stars

xcellent customer service. A few of my Simpsons soap bars arrived damaged due to packaging, and Dr. Squatch immediately made it right. They’re replacing all damaged soaps at no charge, shipping them p... See more

Rated 1 out of 5 stars

I received two broken chipped bars. One bar was in half. Along with the broken bars I'm not sure what happened with the batch of coastal mist I got but it did not smell like it's supposed to or it als... See more

Rated 4 out of 5 stars

I absolutely love your soap. Best soap I've ever used. Toothpaste is OK but too expensive. Shampoo is really good and so is the conditioner. Haven't tried your cologne since it's just too expensive to... See more

Rated 1 out of 5 stars

great product, but do you really need to be emailing and texting me multiple times per week? seriously I have never seen a company seem so desperate. how much deoderant and soap can one person buy? 4... See more

Company replied

Rated 2 out of 5 stars

Hello, impressed with the soaks. Beyond disappointed with deodorant containers, while trying to apply deodorant for the first time. One slipped out of my hand and into the toilet. Had noticed that... See more

Rated 3 out of 5 stars

Was never given notification that scents weren't available in my 6 pack soap subscription so half of my picks became squatch picks. Thought that sucks but maybe they'll give me something close or as i... See more

Rated 5 out of 5 stars

I began having trouble with the chemicals added to shampoo and conditioner so I thought I’d try Dr Squatch products because I know they don’t add these harsh chemicals that cause my scalp to itch. The... See more

Rated 5 out of 5 stars

Best soap company out there bar non. Packages are delivered immediately and the scents last and choices are incredible. Their shaving crème is also awesome. My daughters also love the new female sce... See more

Rated 4 out of 5 stars

Ordered the chapstick 4 pack expecting 4 different flavors like the picture showed. Ended up with 2 different flavors, 3 being the same flavor. Received a reply from squatch. Apparently you pick t... See more

Company replied

Rated 1 out of 5 stars

It honestly sucks. Their customer service and return policy are the worst I’ve ever experienced. I really wish I had looked into that before falling for the hype. I’m so disappointed in their deod... See more

Rated 5 out of 5 stars

I have been an extremely big fan of your special editions for a long time and I have purchased hundreds and hundreds of briccs from you as well as other collectors and I have mostly positive experienc... See more

Rated 5 out of 5 stars

I found an amazing gift though it be nice if there were more bundle variety. For example a shampoo/ conditioner bundles. Like a hygiene bungle (shampoo/ conditioner) soap bars, vs like a maintenance b... See more

Rated 5 out of 5 stars

All of the Dr. Squatch products (and Jukebox) that we have tried are absolutely GREAT! The products are non irritating to sensitive skin, aluminum free, contain natural ingredients, last a very long t... See more

Rated 5 out of 5 stars

Finally decided to get my husband a subscription for Christmas, since I've been spending $10-15 per soap bar/deodorant in retail pricing for a couple years now. Subscription saves you money per unit,... See more


Company details

  1. Toiletries Shop

Written by the company

Dr. Squatch provides organic and natural handmade soap to men who want to feel like a man, and smell like a champion.


Contact info

4.1

Great

TrustScore 4 out of 5

43K reviews

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Rated 5 out of 5 stars

Items out of stock.

I recently placed an order for the offering of Harry Potter soaps. There were two that were not available and I was offered a variety of options. I simply selected others as replacements as these soaps are fantastic!

4 February 2026
Rated 5 out of 5 stars

The order was split it two but…

The order was split it two but I did not know this at first when I only received one bar of soap. After reaching out, the company replied quickly and reassured me the complete order was in route. And it was. I continue to be a satisfied customer.

22 January 2026
Rated 5 out of 5 stars

Professional and Respectful

Your team was professional and respectful while dealing with my issue. I have never had an issue with Dr. Squatch until this recent subscription order. Your team rectified the issue and took care of me. Thank you!

4 February 2026
Rated 5 out of 5 stars

I reported my shipment had not showed up…

I reported my shipment had not showed up and I received a quick response, then a notification they processed a new order and within a couple days I had my new order. They are always spot on and never late, but in this situation they made me a priority and took care of business.

3 February 2026

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