Dumbo Moving Reviews 1,192

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their kindness, helpfulness, and professionalism. Consumers highlight the excellent service provided, emphasizing the efficiency and care taken during the moving process. People appreciate the punctuality and clear communication provided by the company. Reviewers also value the delivery service, noting that items are transported safely and efficiently. While opinions on the product itself are varied, the overall user experience is highly positive, with many customers expressing gratitude and a willingness to use the service again.

Based on these reviews

Rated 5 out of 5 stars

156 — Marko and Fernando were a saving grace on the day of our move, we don’t know what we would have done without their efficiency, stamina, and master packing skills. They were kind and very careful... See more

Rated 5 out of 5 stars

Crew #087 was incredibly kind and helpful! They went above and beyond moving extremely heavy objects around tight corners, up multiple flights of stairs and through narrow doorways all without damagi... See more

Rated 5 out of 5 stars

We had a tricky situation with getting our couch out of the apartment during our move. Líbano came to our rescue - he took our couch apart to fit it out of the apartment then reassembled it as good... See more

Rated 5 out of 5 stars

Chino and Miguel of Van #117 were outstanding. They were very professional, efficient, courteous and FAST. They came early, moved quickly and all my items, including the fragile ones, arrived in per... See more

Rated 4 out of 5 stars

I loved that I could hire a van instead of needing to say how many boxes I had - made our move so much easier! Parts of the process were incredibly frustrating - I had no responses to any of my e... See more

Rated 5 out of 5 stars

Chino and Miguel were our movers and they were fantastic!! From start to finish, they were professional, efficient, and incredibly careful with all of our belongings. They worked quickly without ever... See more

Rated 5 out of 5 stars

Dumbo moved apartment belongings from Philadelphia storage unit to apartment in upper Manhattan NYC. Arrived on time and constant communication via text when running behind due to traffic (but still a... See more

Rated 5 out of 5 stars

Srdjan crew #087 were absolutely amazing! They arrived right on time and were so friendly and professional. They made sure to pack all our belongings with care and disassembled and reassembled our fur... See more

Rated 5 out of 5 stars

Lebanon handyman and Alexander truck 15 was so amazing and helpful in making my moving process seamless. They packed everything and unpacked while also helping us by giving us advice in where to put... See more

Rated 5 out of 5 stars

Dumbo moving made my move happen…. Even in the snow storm….. the original team were 2 hard working movers & professional ….. unfortunately my sofa wouldn’t fit through the stairwell, however, Dumbo ha... See more

Rated 3 out of 5 stars

Always on time friendly and fast service they moved me in to a storage and moved my stuff out help me set up my air conditioning unit and help put my television up on my dresser.The reason for 3 stars... See more

Rated 5 out of 5 stars

We had a great experience with Levan Foremen and his crew on Truck 031. They were careful with moving our belongings and worked quickly. They were friendly and helpful throughout the moving process an... See more

Rated 5 out of 5 stars

I have moved 10+ times in my life and used movers nearly every time. I can honestly say that Truck 71 from Dumbo Moving - foreman’s name is Levan + his 2 crew members, Levan (also) and David - were... See more

Company replied

Rated 5 out of 5 stars

While there were frustrations about the team being understaffed for the move (2 instead of 3 movers) Libano and Juan were absolute all stars who worked hard to make sure the move got done! They were a... See more

Rated 5 out of 5 stars

Chino and Miguel were amazing movers! Came right on time, were very professional with the assembly and disassembly of the bed I needed moved, and were very kind! All my items were transported safely a... See more

Rated 4 out of 5 stars

The guys from truck 15 were on time and communicated very well. I anticipated the entire move to take much longer so I was happy to find out that they were fast and efficient. All my items were move... See more

Rated 5 out of 5 stars

Rati and Giorgi were 10/10, so kind and thoughtful throughout the entire move. I moved from a 3rd floor walk up to another 3rd floor walk up, and they managed to get everything moved seamlessly. It wa... See more

Rated 5 out of 5 stars

I moved my home office setup and personal belongings from my apartment to a new rental just across state move, but the logistics were still complicated due to narrow stairs and limited parking. The mo... See more

Rated 5 out of 5 stars

Marko and his crew (truck 156) were super communicative, patient with me and the building management as we got everything set up and organized, and were super fast and efficient. Everything made it fr... See more

Rated 5 out of 5 stars

We had a bad experience with previous movers and had only one day to find other movers. Dumbo moving gave us a fair quote and sent movers, all within 24 hours! And the movers with truck 149 were very... See more

Company replied

Rated 5 out of 5 stars

4th time using Dumbo (2 of which were cross country). Had a great moving experience with the team. They were on time, incredibly polite & professional, and went beyond what was required of them per... See more

Company replied

Rated 5 out of 5 stars

Moving was very easy, from the very beginning. The dispatcher I spoke too was Alexander and he was very accurate and asked for all items being transferred for an accurate quote. The quote included 10... See more

Rated 5 out of 5 stars

Big thanks to the movers from Truck 135! They did an amazing job—efficient, professional, and handled everything with great care. They even went above and beyond by helping fix some bruised furniture.... See more

Company replied

Rated 5 out of 5 stars

I just recently used Dumbo moving for my move & to pick up & deliver a couch I purchased, these guys are truly the best! The movers are so professional & friendly, the customer service is impeccable &... See more

Company replied

Rated 5 out of 5 stars

Alberto and his assistant were excellent movers! Very detailed, efficient, and professional! Both consciously secured my boxes and other items with the greatest of care! Diligently and timely deliver... See more

Company replied

Rated 5 out of 5 stars

Libano and his colleagues from truck 15 really made a huge difference today. They disassembled and reassembled a bunch of high end and complicated furniture for us. All very positive and hardworking... See more

Rated 5 out of 5 stars

My moving experience went smooth and the 3 young men who helped me were awesome.unfortunately I don’t remember their names but I did leave a review right after finishing my move and put their names... See more

Rated 5 out of 5 stars

The only complaint I had was that they didn’t tell me that my slightly complicated move ie. additional stops would run so smoothly and be done so well. Thanks again to the team from Alexander on down... See more

Company replied

Rated 5 out of 5 stars

Truck #71 formen Levan and his crew, were excellent movers. From loading the truck in Boston and helping us load all of our items, to unloading and unpacking everything in New York, the experience cou... See more

Company replied

Rated 5 out of 5 stars

Our moving experience with Dumbo was fabulous. Marina in the office was very responsive and helpful. The crew you sent, led by Libano with Alexander, Juan, and Chino was terrific. They worked incredib... See more

Rated 5 out of 5 stars

Nenad and Geriso are wonderful! This is my second time using Dumbo for my move, and I’ll definitely be requesting their services during my next one. They have a wonderful team and crew. Nenad and Geri... See more

Rated 5 out of 5 stars

Rati & George were super pleasant, hard working, efficient, and most importantly caring and knowledgeable on how to protect my most cherished possessions. I am so grateful to Dumbo thank you for match... See more

Rated 5 out of 5 stars

Truck 156 - Marko, Kalel and Daniela - just moved us into our new home and were absolutely fabulous. The team were kind, professional and took care of all of our belongings as if they were their... See more

Rated 5 out of 5 stars

Crew 50 was absolutely amazing. They came bright and early and were so fast, kind and professional. It was extremely hot, but they were patient, helpful and so respectful. They get 5 stars from me. I... See more

Rated 5 out of 5 stars

**5-Star Review for DUMBO Moving + Storage** **Georges and his crew were phenomenal!** ⭐⭐⭐⭐⭐ We moved the second week of November and booked somewhat last-minute, but DUMBO made it completel... See more

Rated 5 out of 5 stars

George and Gella truck #149 the two movers were absolutely incredible. They were kind, quick, careful, respectful, and just overall hardworking. I trusted them with my things and they went above and... See more

Company replied

Rated 5 out of 5 stars

Goran and Darko (crew 004) helped me move into my apartment and were very helpful! We were in a time crunch and they got everything done quickly and efficiently! Also packed things so nicely. Great cu... See more

Company replied

Rated 5 out of 5 stars

We can’t thank Dumbo Moving company enough. The movers who assisted us were prompt, professional and took great care in wrapping and moving our furniture. The price quoted was beyond fair and exactl... See more

Rated 5 out of 5 stars

Libano from Dumbo Moving did a great job running the team on truck 15 including Juan and Carlo. They were all fast, efficient and polite. The team all worked well together to get in and out quickly wh... See more


Company details

  1. Removals Service
  2. Removals company

Written by the company

We are located in Dumbo Brooklyn and strive to be the most affordable and trustworthy movers in NYC. We charge a flat rate for all of our local and long distance moves. Repeat business has shown us that this is the best process in pricing our customer's moves. Our flat rate gives you control of the inventory, and if you want to move some items on your own to cut down on expenses, that is fine with us. We can move just the beds, dressers and heavy items to help make your moving costs more affordable. Of course we do prefer to move everything for you since that is what we do. We like to move it, move it.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Replied to 33% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Moving out of a basement unit always…

Moving out of a basement unit always feels a bit tricky, especially when space is tight. The team kept things moving without turning it into a big deal. They handled the space well and stayed calm even when things got a bit tight.

4 February 2026
Unprompted review
Rated 5 out of 5 stars

Truck 12

Truck 124 made my transition to Ohio so much more peaceful. Both workers are truly amazing at what they do. Thank you again Truck 124

3 February 2026
Unprompted review
Rated 5 out of 5 stars

Stress free move with a great team

Libano and his team were kind, professional, and incredibly efficient. I moved from Ridgewood, Queens to Jersey City, New Jersey, and they made the entire process feel smooth and stress free from start to finish. They handled tight staircases and icy roads without hesitation and stayed calm, focused, and organized the entire time.

Nothing broke during the move. Everything was wrapped perfectly, especially my studio gear, which I was very concerned about. They worked quickly without cutting corners, treated my belongings with real care, and were flexible as things shifted during the day.

I have moved many times and this was easily one of the smoothest and most professional moving experiences I have had. I would absolutely recommend Dumbo Moving to anyone looking for a reliable, hardworking, and trustworthy team. Huge thanks to Libano, Nicolas and Juan Carlos.

1 February 2026
Unprompted review
Rated 5 out of 5 stars

Chino y Miguel van #117

Chino y Miguel van #117, they were very professional and arrived on time. Took very good care of my belongings, handled everything with the building management, very happy with the service !

7 February 2026
Unprompted review
Rated 5 out of 5 stars

Marko’s crew

Truck 156, Marko’s crew were excellent! Great attitude, fast and very careful with our belongings! Thanks a lot guys!

5 February 2026
Unprompted review
Rated 5 out of 5 stars

156 - Marko & Fernando movers

156 — Marko and Fernando were a saving grace on the day of our move, we don’t know what we would have done without their efficiency, stamina, and master packing skills. They were kind and very careful and responsive to any packing demands and were able to lift an immense amount of heavy boxes and furniture! Would definitely hire again for any moving job in the future! Thank you again!

2 February 2026
Unprompted review
Rated 5 out of 5 stars

Great experience with Líbano

We had a tricky situation with getting our couch out of the apartment during our move. Líbano came to our rescue - he took our couch apart to fit it out of the apartment then reassembled it as good as new in our new apartment.

He also helped finish the move of our other items in an extremely professional and impressive manner. I highly recommend working with Líbano - you are in excellent hands with him.

15 January 2026
Unprompted review
Rated 5 out of 5 stars

Chino and Miguel (Van #117)

Chino and Miguel (Van #117) were amazing! They were prompt, efficient and so kind! They made the transition to my new place so smooth and I will be sure to hire them for any future moves! I am so glad I chose Dumbo Moving.

1 February 2026
Unprompted review
Rated 5 out of 5 stars

These movers were top tier

These movers were top tier. Treated my stuff with a lot of respect and were very fast with the moving process. They made it little stress for me and I would 10/10 for others

1 February 2026
Unprompted review

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