e-Surgery & EVARO Reviews 8,126

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service provided, highlighting its ease of use and efficiency. Many reviewers appreciate the speed of the delivery service, noting that their orders arrived promptly, often within 24 to 48 hours. Consumers also value the thorough consultation process, which includes relevant questions to ensure they receive appropriate medication. People appreciate the convenience of obtaining prescriptions and medications online, especially when facing difficulties in securing timely appointments with their general practitioners or dentists. The user experience is generally regarded as positive, with reviewers finding the online forms easy to use and the website simple to navigate. Consumers also highlight the support and advice they receive, particularly regarding medication usage and long-term maintenance.

Based on these reviews

Rated 5 out of 5 stars

This business was fantastic, I needed inhalers after having a bad bug and while I don't use online pharmacies often (as usually have what I need prescribed by the NHS routinely) I normally face delays... See more

Rated 5 out of 5 stars

Fantastic service. I'd ordered antibiotics for a cystitis attack from a competitor first if all. rhymes with bed hairdress. They had me hanging on for 3 days to process an express delivery so l cancel... See more

Rated 5 out of 5 stars

I was told about e-surgery by someone who had the same problem as I did/do. I work 5 days a week and as such, can't get to see a doctor for pain killers to help me with my mild arthritis. The process... See more

Rated 5 out of 5 stars

Stupid fall before Christmas and damaged my coccyx which if you don’t know is really really painful ….. shop bought pain killers weren’t touching it and I found e-surgery …… extremely easy to navigate... See more

Company replied

Rated 5 out of 5 stars

Simple, safe, efficient. Will definitely use again. Life saving - I got ill just before the weekend, so couldn't get the appointment with my doctor. Thanks to you I got the antibiotics I needed straig... See more

Rated 5 out of 5 stars

Easy to use the online form, quicker than trying to ger a GP appintment when your 43 in the qeue waiting to be put through, then told no appointments, after two days trying ! Easier to get on line , m... See more

Company replied

Rated 5 out of 5 stars

I was after Malaria Tablets & e-Surgery did them cheaper then anywhere else online or in the shops. The whole process of buying them was simple & efficient. Delivery was super fast so win win win! Hig... See more

Company replied

Rated 5 out of 5 stars

I had one order accepted and one rejected. I am happy they were thorough and took steps to ensure I did not receive a medication that may harm me. The customer service I received was brilliant and... See more

Company replied

Rated 5 out of 5 stars

I was referred via the NHS for a wisdom tooth extraction. It was an anxious moment but I was so surprised how easy and professional it was. As soon as I arrived I was treated with extreme care and adv... See more

Rated 5 out of 5 stars

My own GP wouldn’t see me over Christmas. Found e-Surgery online who prescribed the penicillin I needed. That arrived within 48-hours. It was exactly what I needed, started clearing up the infection... See more

Company replied

Rated 5 out of 5 stars

Very happy with this company - sorted my issue out so promptly! Realised I needed medication to treat my symptoms but circumstances would have made it difficult to arrange a phone consultation with my... See more

Company replied

Rated 5 out of 5 stars

Having used another on-line pharmacy who were okay but nothing notable I have to say I have been hugely impressed by e-Surgery. Their level of care is exceptional, and they give you lots of valuable i... See more

Company replied

Rated 5 out of 5 stars

After having to jump through hoops, appointments and phone calls to get the regular asthma inhaler I know I need and have needed for nearly 50 years, I tried this site. Ordered 2 in the morning, arr... See more

Rated 5 out of 5 stars

Fantastic service if you stuck for medicines,struggling get a GP appointment. They really careful ,they just dont give out meds ‘Willy Nilly’. Very eficient,fair priced. Keep you imformed all the way... See more

Company replied

Rated 5 out of 5 stars

Had an abscess in my mouth which I knew if I got a dental appointment would require antibiotics. Had a look online and e-surgery popped up. I've never bought anything online with regards to medication... See more

Company replied

Rated 2 out of 5 stars

Impossible to communicate with, links a phone number but it's sends you around the houses & nobody answers. On line chat does similar & after promising a human but just says they will email y... See more

Company replied

Rated 5 out of 5 stars

I have previously used e-surgery successfully but now having contacted them again to re-use their services I am delighted that I was welcomed back & am now happily continuing with them. The meds were... See more

Company replied

Rated 5 out of 5 stars

Have had such a boost in energy levels since using Tgel for my sciatica its benefiting me in many ways mostly in improved mood & energy. I've notified my GP who asked my the benefits of using testoste... See more

Company replied

Rated 5 out of 5 stars

Week before Christmas and woke up with recurring tooth infection that causes lot of pain. Tried but no chance of seeing a dentist until New Year, so ordered anti biotics from E Surgery. They arrived... See more

Company replied

Rated 5 out of 5 stars

I have psoriasis and by the time I manage to get an appointment at my GP my flare up has spread and almost uncontrollable. Thank you E surgery for your consultation and prescribing the cream I neede... See more

Company replied

Rated 5 out of 5 stars

Brilliant service I knew I was not going to get the opportunity, due to work and then weekend, to get my ear sorted. They prescribed exactly what was needed for infection. Yes it costs more than... See more

Company replied

Rated 5 out of 5 stars

Been ordering from E-Surgery for a few months for the Mounjaro and ordered my 5mg Sunday night and arrived today Tuesday. I think the blip must be over with the panic buying with increase of costs as... See more

Company replied

Rated 5 out of 5 stars

Easy to go through the questions all done online without having to wait weeks to see a doctor. Prescription medications arrived next working day. Same medication that you'd get from your local phar... See more

Company replied

Rated 5 out of 5 stars

Excellent service. Ordered Tuesday standard post and arrived before midday Wednesday. Cheaper and quicker than an emergency dentist! When you have pain you need medication straight away and not have... See more

Company replied

Rated 5 out of 5 stars

Had absyss and rather than pay to see the dentist to be put on antibiotics then go back and get tooth extracted I searched online for antibiotics. Found e-surgery filled out the forms stating problem... See more

Company replied

Rated 5 out of 5 stars

Prompt, efficient service. Dental practice would not prescribe antibiotics for tooth infection but couldn’t give me an appointment for treatment either unless I paid privately over Christmas. Thank go... See more

Company replied

Rated 5 out of 5 stars

Can’t speak for results yet as I have only been using the product for 1 week. The service was great, including asking the relevant questions and offering to inform my GP for me that I am using the pro... See more

Company replied

Rated 5 out of 5 stars

Easy, no need to go to the doctors and especially when your local doctors surgery is shut over the weekend...delivery is quick even on Sundays when ours was delivered... You will only be given tabl... See more

Company replied

Rated 1 out of 5 stars

So incredibly disappointed. Got an email re my Mounjaro subscription but it didn’t let me reorder (this began 21/08) even though they reassured via email that subscribers could. Now it’s the first of... See more

Company replied

Rated 5 out of 5 stars

All I can say is THANK YOU SO MUCH !!! Amazing services! Only order later afternoon Saturday an order was received Sunday afternoon ! Honestly can’t thank you enough been in absolute agony for well ov... See more

Company replied

Rated 1 out of 5 stars

⭐️ 1 Star – Absolutely Appalling Service I am beyond furious with E-Surgery. I ordered a weight loss injection and have received NOTHING. Despite countless phone calls and emails, I’ve had zero... See more

Company replied

Rated 5 out of 5 stars

From the very start the customer service team were fantastic. Very reassuring, very helpful, very kind. Honestly, I'm so pleased I chose e surgery for my weight loss medication.I would definitely reco... See more

Company replied

Rated 5 out of 5 stars

How great is it not having to book an appointment at the doctors or queue in the chemist with people coughing and spluttering around me. This is brilliant fast delivery no hassle whatsoever, I would 1... See more

Rated 5 out of 5 stars

I was travelling in the UK and realised I didn't bring enough HRT. I found e-surgery online and they had it available. They asked for a copy of my prescription and I gave my passport details as ID. My... See more

Company replied

Rated 5 out of 5 stars

When the receptionist at my local doctors would not put me through I had to resort to looking on line. Luckily I found e-Surgery who were wonderful, filled out a little form which took seconds, they a... See more

Company replied

Rated 5 out of 5 stars

I used e-surgery to purchase atorvastatin 10mg. They would allow me to purchase 3 months at a time. Saving me £12 per 3 months, compared to standard prescription charges. Easy online assessment. Quic... See more

Company replied

Rated 5 out of 5 stars

Very simple consultation and ordering process. Really competitive pricing and delivered next day well packed. I even found a 20% off coupon which made and already low price even lower. Woul... See more

Company replied

Rated 5 out of 5 stars

I found exactly what I needed, filled out the required form, made my purchase, and I received it the next day (I wasn't even expecting it until at least a few days later). I liked being able to order... See more

Company replied

Rated 5 out of 5 stars

The consult was good, delivery was very quick and tracked. Treatment worked. I was a bit worried on ordering medication on line but e surgery gave me that trust. Highly reccomended

Rated 1 out of 5 stars

I order medication from e surgery. I chose 24 hour tracked. On review of acceptance e mail I was NOT give a tracking number. 30 hours later still no medication. I paid nearly £8 for this fastest d... See more

Company replied

Rated 5 out of 5 stars

My doctor would not see me over Christmas, I was in terrible pain with a gum infection so I found e Surgety online that supplied me with amoxacillin that sorted everything out. Will definitely use... See more

Company replied

Rated 1 out of 5 stars

Absolutely disgraceful customer care. I placed an order on 30/8 which was placed on hold until I sent a photo ID which I did by return. 3 chat forms later (nobody available will get back to you) 2 un... See more

Company replied

Rated 5 out of 5 stars

Full support from a member of your team .. Tara , started my weight loss journey with her & she continues to give me support each time we speak . Very professional but a friendly voice at the end of... See more

Company replied

Rated 5 out of 5 stars

Excellent service easy to use unable to see dentist over Xmas period and needed antibiotics. Turned up within 36 hrs of purchase. Well recommended if unable to get appointments for dr.s or dental whic... See more

Company replied

Rated 5 out of 5 stars

Well it's of paramount importance that the company aren't a simple dispensary and that was shown in their very relevant questions while showing compassion for me. Two thumbs up... Top quality

Company replied


Company details

  1. #53 of 99 best companies in Online Pharmacy
  2. #14 of 24 best companies in Doctor
  3. #12 of 23 best companies in Women's Health Clinic
  4. #17 of 33 best companies in Online Prescription Medication Vendor
  5. #62 of 105 best companies in Pharmacy
  6. #2 of 2 best companies in Std clinic

Written by the company

e-Surgery is an online Doctor & Pharmacy focused on sustainability in healthcare.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

8K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Honestly a life saver

Honestly a life saver, i was experiencing severe pain which would have cost me time and days off work and dental costs. Problem was fixed in about four days and i now have this site bookmarked. I would highly recommend to anyone in need of help but unable to get an appointment which is actually a thing where i live

11 February 2026
Unprompted review
Rated 5 out of 5 stars

Very helpful customer service

Very helpful customer service. I ordered 3 testing kits but one half worked and the other not at all. However the instructions are so small I couldn’t read 😅 but was given more kits to try and better instructions how to use and got good solid test results. Much appreciated 🙏

7 February 2026
Unprompted review
Rated 4 out of 5 stars

The service is fantastic could not…

The service is fantastic could not fault it, delivery is quick!but I'm not looking any weight,
not feeling any affects at all was hoping to loose 2 more stone ,been on the lower dose now on the .5 but Nothing

1 February 2026
Rated 5 out of 5 stars

Amazing support

Amazing support. I reached out as I was feeling stuck and wasn’t losing weight as quickly as I wanted. I was asked to complete food diary’s including exercise and drink intake and weekly check ins. I felt seen, heard and supported. And all the tips and advise worked to budge th weight and start losing again

11 February 2026
Unprompted review
Rated 5 out of 5 stars

Quick

Quick, simple & supportive all you need from a provider when buying goods & services

11 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent fast service

Excellent fast service. After having a tooth abscess and the wait time for an emergency dental appointment was horrendous, I cannot fault the service I received.
Medication delivered within 48 hours. Would highly recommend.

1 February 2026
Unprompted review
Rated 1 out of 5 stars

I done the online examination for gout…

I done the online examination for gout tablets and they said i could have them and i paid £18, they rmailed me a few hours later offering me pain killers instead of gout medicene. I declined as they were expensive compared to ibruprofen at 39p a box in tesco. They told mr to go to GP for gout tablets.

10 February 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look