The Early Music Shop Reviews 844

Much appreciated the help and advice given when I called. Delivery was excellent, just two days! The item was very securely packed and arrived safe and sound. Very much enjoying playing my new tenor... See more

This was my first purchase from The Early Music Shop. It arrived in Sydney, Australia exactly 9 days after posting from Saltaire plus an extra day to process at this busy time in Sydney - right on s... See more

I am over the moon with my beautiful new soprano recorder. Although I was told it would arrive on the Thursday or Friday after I ordered it ( Wednesday) it sat in Leeds until the following week which... See more

5 Stars given for their ethics but not for their efficiency on this occasion. I ordered some sheet music, changed my mind and asked for an order cancellation. I didn't hear anything - checked - and t... See more

As I've indicted repeatedly here, ALL lessons with Mary Tyers are excellent, so this last series was also, either for the baroque flute(s) or the renaissance flute. The actual EM shop is good to be... See more

Early music shop did their best. Received the Sigo recorder ordered dec 2024 on 16 may 20 2025., however I understand that this is such an innovative instrument that the factory was swamped by the de... See more

My order was very late whilst shown as being in stock by you. I started a conversation with one of your staff explaining that it should be cancelled and not sent as it had not met my required dead... See more

The Early Music Shop provided excellent service and an extremely good product. It took a little longer to receive our flute than we expected, but this was not the fault of the EMS. Peter kept in touch... See more

This was the second time I've sent a recorder to Barry Holder for repair: replacing the cork on the head joint, and fitting a thumb bushing. The standard of the workmanship is top class, and the recor... See more

The product is fabulous - just what I wanted. I would have loved to see the dimensions before ordering, but it fits my recorder perfectly. And the shipping was incredibly fast. It left your shop the s... See more

I bought a beautiful psaltery from the Early Music stand at TORM. It tuned easily and is holding the notes really well. Extremely pleased with it it has the most amazing sound and I'm thoroughly enj... See more

We needed to wait for our item to be built/made - on other words we pre-ordered. Then we were going to be abroad when delivery was planned. Early Music went the extra mile in ensuring our item was d... See more

I am awarding EMS 5 stars because I am very pleased with my purchase. I bought a vintage Roland digital harpsichord through the online platform very easily. It was in as good a shape as described when... See more

One of those increasingly rare companies where, each time you phone, you speak to the same people who have a deep knowledge of their products and can give advice with authority. I chose 3 tenor record... See more

Delivery was a little delayed, but my enquiry was dealt with promptly and professionally, fully explaining what was going on. Instruments then arrived promptly and in perfect condition. Packaging of... See more

I bought a Sigo tenor recorder in August this year. In November a crack had developed in the green head joint. I rang customer service and was asked to send a photo. Within days I had an email to t... See more

The order was process quickly, and they sent what I ordered (not always the case with mail order these days!) I was disappointed with the actual delivery, but that's not their fault (a fairly valuabl... See more

Not a great experience. Ordered items that said they were in stock, but actually weren’t, at the beginning of December. After several phone calls and emails finally got a partial delivery and refund o... See more

I chose my tenor recorder through the Early Music Shop approval system, Trying a few first really helped me to decide which one was right for me, and the staff couldn't have been more helpful. One day... See more

I appreciate that this music store ships items to countries other than Europe. I live in Canada, and many of the items from your store are unavailable in my country. I also appreciate that your online... See more

After coming across my old school recorder whilst clearing out I rekindled interest in playing again, but not on 'Old Squeaky'. I came across this fantastic repository of instruments and decided wh... See more

I had previously visited the shop and was most impressed by the staff, who were very knowledgeable and didn’t try to sell me the most expensive item. The website made it very easy to place an online o... See more

EMS were good in informing me that my recorder would be in a later shipment than anticipated at time of order. For 5 stars, I would have expected my recorder to be packaged in a cardboard box, as op... See more

The purchase I made of the new, low price, maple alto recorder has facilitated an introduction to owning and playing a wood instrument. Even though I live in Scotland now, I still look forward to rece... See more

I got the Mollenhauer recorder brooch - that went down fantastically as a mothers day gift, and is playable, truly what I expect from Mollenhauer as a brand. Site navigation was intuitive. Purcha... See more

Ordered Monday evening in Australia. Delivered to the door Friday morning, four days later! Kept informed throughout the week about my new bass’ travel from London to Canberra. Fantastic service.... See more

Had a super contact and conversation with Peter booth! Everything worked out perfect . Instrument is in good conditions . Wrapped up properly and arrived save at my place . Would recommend the ship t... See more

I just recieved my sub great bass (SGB) recorder. It was ordered more than 5 months ago and had to be made in Germany. It took much longer than originally promised (not Early Music's fault). The inst... See more

The shop is absolutely wonderful. The variety and quality of the instruments on display is incredible. On top of that, the staff were very friendly and shared their knowledge unreservedly. I only w... See more

My recorder arrived safely just one week after ordering. Thank you! All the way from England to Australia In comparison, the music I ordered at the same time, is yet to arrive from Melbourne - ju... See more

I received a beautiful Moeck Rottenburgh soprano recorder in Palisander. It came with a hard storage case and cleaning kit. It also came with a recorder yearbook and maintenance guide. The price was r... See more

Lovely selection, of items. I ordered a recorder and method books and they all arrived quickly in perfect condition. I was also glad that the goods weren’t over packaged - enough to protect everything... See more

I have bought my recorders there. The staff are courteous and well informed. The service department has been exceptional. It’s a quiet, contemplative atmosphere, where you come out knowing more than w... See more

When I contacted The Early Music Shop about my order for the Sigo by Kunath Recorder, Peter Booth and Alfie Buckley responded promptly and explained the situation of unprecedented demand for this prod... See more

When I placed my order, it appeared to have gotten stalled in the ordering system for a while. Several email attempts went unanswered. However, after a brief phone call to them, the issue was immedi... See more

Received quickly, despite the Christmas post, and still being played in, this recorder already has the wonderfully loud low notes and overall strength of tone for which the Folklora is renowned. The F... See more

Answered all my queries. Arrived well packaged. Book One instruction book did not have staples attaching the pages ... which I was surprised at, but not worth the effort of returning. Otherwise goo... See more

I ordered a harp on April 18, 2025 and on April 19 my money was removed from my bank account. I don’t have my harp till now October 24, 2025 I sent many emails asking about progress and each time I... See more

I was after a piece of music that I could not find in the UK and was contemplating ordering it from Germany at great cost…. Contacted the Early music shop for advice. I was contacted directly to no... See more

Due to a glitch, EMS offered on its website the sale of a handmade instrument made by another instrument maker that EMS no longer had in stock to sell. EMS rescinded the order and refunded all charge... See more

Very prompt service. Shipped within 24 hrs. I could actually get my new instrument quicker all the way across the ocean than the same instrument here in the states! Well packed items & arrived in grea... See more