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Electricalsone Reviews 90

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TrustScore 4.5 out of 5

4.4

Lighting wholesaler
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Rated 5 out of 5 stars

Amazing customer service. I placed the order and some of the items was broken. After sending email with picture got an answer in an hour and replacement in a few days. Very straight forward with no h... See more

Rated 4 out of 5 stars

I'm happy with the luminaires and shades that we got from Electricalsone. We were directed to the site as we needed exact metal cone shades and these ticked all the boxes. The only reason not to gi... See more

Rated 5 out of 5 stars

The product and service were wonderful. Thank you. Regrettably, being bombarded with requests for reviews by Trustpilot ruined the experience.

Rated 5 out of 5 stars

Had the product I needed at a reasonable price. I wanted to convert a plug in table lamp to a plug in wall lamp and Electricalsone had the exact part with the correct dimensions. I've completed the... See more

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Company details

  1. #21 of 27 best companies in Lighting wholesaler

Written by the company

We always keep an eye on the latest trends in lighting products and put our customers’ wishes first. That is why we have satisfied customers all over the united kingdom ,Europe,USA and Canada. Most importantly, we believe shopping is a right, not a luxury, so we strive to deliver the best products at the most affordable prices, and ship them to you regardless of where you are located.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

90 reviews

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Replied to 66% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Amazing customer service

Amazing customer service. I placed the order and some of the items was broken. After sending email with picture got an answer in an hour and replacement in a few days. Very straight forward with no hassle.
Definitely will be ordering again.

8 January 2026
Rated 5 out of 5 stars

No issues

The products were easy to order , and the delivery was prompt, and kept in the loop with emails at every stage. Very good

18 May 2025
Rated 5 out of 5 stars

First class

Excellent delivery fantastic items and a good price. I love my plug in pendant cord lights and glass shades. Well made look sophisticated in my room this is the 3rd one I’ve purchased now

21 May 2025
Rated 5 out of 5 stars

Really easy company to deal with

Really easy company to deal with.
I really like the steam punk tube and fixtures they have thing's that you can buy 1 item where other suppliers make you buy 6 of the same part when you only need 1.
This means you can really design something really bespoke, but like all design it kinda evolves so try to buy everything all in one go unlike me and it costs more in delivery buying a single different length of tube or fitting. They also give first time buyers a cost reduction code, that I missed. Never mind but I know I have a one off coat rail I'm really happy with.

28 April 2025
Rated 5 out of 5 stars

Great Experience

I ordered two ‘Glass Shade Retro Bell Polished Glossy Lampshades’ from ElectricalsOne, and they were exactly as described, great quality and accurate. The process was easy, and I’d happily use this company again. Highly recommend!

14 March 2025
Unprompted review
Rated 1 out of 5 stars

An item was damaged when I received it…

An item was damaged when I received it last week and I still have not received a resolution to this. I have sent photographs twice now and still nothing.

4 March 2025
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Reply from Electricalsone

Thank you very much for your feedback.
We're sorry for the inconvenience.
You initially contacted us via live chat and provided the image, but unfortunately, we were unable to review it properly.
That’s why we requested you to send it via email.
Once we received the image, we offered a discount, but as you preferred a refund instead, we have issued it as per your request.
We truly appreciate your patience and understanding. If you need any further assistance, feel free to reach out.

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