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Company details

  1. Car and Motor Insurance Agency

Written by the company

Eurofil, l’assurance facile à vivre. Nous sommes passionnés par notre métier depuis plus de 35 ans et plus de 250 000 clients partout en France nous font confiance. 👍 Chez Eurofil, nous avons à cœur de vous proposer la meilleure des protections pour vos assurances auto, 2 roues, habitation et aussi pour votre famille, une protection familiale accident. Nos assurances s’adaptent à vos besoins et votre profil sans compromis entre la qualité et le prix ! 💰 Chez Eurofil, nous prendrons toujours le temps qu’il faut pour vous. C’est pourquoi plus de 350 conseillers sont à votre disposition en cas de besoin du lundi au vendredi de 8h45 à 20h et le samedi de 9h à 17h. 📞💻 ***** 96% de nos clients prêts à recommander Eurofil à des proches* Plus de 229€ d'économie sur votre assurance auto* Plus de 2 300 garages agréés partout en France ***** Pour l'ensemble des offres concernant la marque Eurofil, merci de vous rapprocher de nos conseillers au 02.32.82.45.01 pour connaître les conditions précises d'application. ***** Eurofil est une marque d'Allianz Direct. *Mentions disponibles sur notre site www.eurofil.com


Contact info

3.9

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
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1-star

Replied to 99% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Good

Good, thanks you

30 October 2025
Unprompted review
Eurofil logo

Reply from Eurofil

Bonjour et merci pour votre retour :)
Nous restons à votre disposition pour toute demande.
Bonne journée, Pauline d'Eurofil

Rated 5 out of 5 stars

Simple

Simple, efficace, rapide,je recommande.

26 October 2025
Unprompted review
Eurofil logo

Reply from Eurofil

Merci beaucoup pour votre retour positif ! 😊 Nous sommes ravis que votre expérience ait été à la hauteur de vos attentes. À très bientôt ! Alexandra d'Eurofil

Rated 3 out of 5 stars

Consultant was very helpful and…

Consultant was very helpful and promised sent missing documents by email which I never received. Great start but missing on execution

1 October 2025
Unprompted review
Eurofil logo

Reply from Eurofil

Hello,
Thank you for your feedback!
We’re glad our consultant was helpful and responsive. We're sorry the promised documents didn’t reach you — that’s not the experience we aim to deliver. Please feel free to contact us via Messenger so we can quickly resolve this for you. Your satisfaction matters to us!
Souha from EUROFIL

Rated 1 out of 5 stars

I wanted to be insured with this…

I wanted to be insured with this company but they rejected me because I drive with an European driving license. I drive in France from 2019 and never had any problem with other insurance company and I chosen Eurofil because someone has recommend me to it but I got so disappointed and wasted my time.

14 March 2025
Unprompted review
Eurofil logo

Reply from Eurofil

Dear Romina,
Thank you for your feedback. We understand your frustration and apologize for any inconvenience caused.
To clarify, our policy requires that applicants provide proof of insurance as the primary driver for the past 24 months. This was confirmed during your online application. Unfortunately, if this requirement is not met, we are unable to maintain the subscription. We are truly sorry for any disappointment this may have caused.
Best regards,
Pauline d'Eurofil

Rated 1 out of 5 stars

WORST INSURANCE COMPANY - DANGEROUS - FUYEZ

WORST INSURANCE COMPANY - SO DANGEROUS
I subscribed to Eurofil when coming back to France after years in Europe, and I shared my historical insurance information. One month later hug snow and freeze on road, I add a small accident (sliding when parking, no other car involved) and I call them. Straight they cancelled my contract the day after, without telling me. I receive a later only a week later. That means, that I was not insured during 1 week. I could have a big accident (with my kids) during this time without being covered. Also of course they did not reimbursed my original payment that was for 3 months and did not pay to repair. COMPAGNIE D'ASSURANCE DANGEREUSE

17 January 2024
Unprompted review
Eurofil logo

Reply from Eurofil

Hello Gabriel,
I am sorry that you were disappointed by the management of your file. When you subscribed, you confirmed that you had been insured in your name for the last 24 months in France, which was not the case when we received your supporting documents. Under these conditions, we were unable to maintain your contract.
We have sent you a registered letter to notify you of the cancellation of the contract.
Sincerly
Souha EUROFIL

Rated 1 out of 5 stars

Faite très attention à cette assurance…

Faite très attention à cette assurance deux sinistre non responsable et il vous résilie et pour vous trouver une nouvelle assurance très compliqué

31 December 2023
Unprompted review
Eurofil logo

Reply from Eurofil

Bonjour,
Je comprends tout à fait votre mécontentement concernant la résiliation de votre contrat.
En effet, comme le prévoit le code des assurances, l’assurée comme l’assureur sont en droit de résilier le contrat à son échéance principale en respectant un préavis de 2 mois.
Je vous souhaite une agréable journée,
Isabelle d'Eurofil

Rated 1 out of 5 stars

Eurofil cancelled my insurance saying…

Eurofil cancelled my insurance saying they did not have enough proof of previous insurance and will not refund me the money for the months that I had paid for! Customer service is pathetic, never answering any of my emails, had to contact them on facebook, facebook counter tell me that I need to contact customer service, I'm going round and round. NEVER USE EUROFIL!

30 September 2023
Unprompted review
Rated 1 out of 5 stars

Insurance comply who does not want to insure

I have suddenly received a letter of termination for my contract saying ‘ inadéquation de la risqué au regard de la politique de l’acceptation de la compagnie”. In addition the notice that Eurofil will register my file at A.G.I.R.A. (The black listes of dangerous driver
at association of all insurance companies) This year I had one small accident in the parking to touch another car which was my total responsibility. However, the other person did not bother to claim this incident although I did report to Eurofil. They say my contribution is not corresponding to their company policy = means my contract is too cheap for potential futur accident. My car is 15 yrs old and consumed many kilometre so that it does not worth putting too much insurance on it. What I found too hard of this company is only with 1 accident (which was not claimed by victim so that Eurofil did not have to pay at all ) and without any warning before sending official resignation letter nor recommendation to change to much higher level contact, they suddenly send my file to A. g.I.R.A. which makes a great difficulty for finding any insurance company in the future. Very disappointing.

18 December 2022
Unprompted review
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