Express Car Rental Reviews 6,352

Very good value. Car suited our needs perfectly and, apart from the car key requiring a new battery, ran perfectly for our 36 day trip around Poland. Only downside they charged us for a cross country... See more

We hired an economy car from Tórun Railway station and dropped it at Warsaw airport which was exactly what we wanted. The waiting time at pickup and drop off was acceptable and the personnel were cour... See more

Good car and great pricing. The communication to pick up the car wasn't great - if it's booked for a specific time and place the car should be there at that time. And give the drivers the ability to... See more

The only reason I'm not giving 5 stars is the initial drop-off. The drop-off person came 45 minutes earlier than the agreed time, which was difficult for me, having had a long flight the day before an... See more

Jestem klientem Express Car Rental od lat, wracam do nich każdego roku kiedy jestem w Polsce bo firma te charakteryzuje niskie ceny wynajmu, dobre samochody, nowa flota. OK, customer service-there is... See more

We were really happy to see Daniel again after returning our nice also new car that was provided for our usual two weeks holiday in our favourite Kefalonia We have been using Express for over forty... See more

I had two separate bookings with express.pl where pick up and drop off was in different places. Super easy rental, reliable and flexible service during pick up and return. Special thank you to both yo... See more

1-Cooperative ( delivered the car to my hotel and received back from same hotel at minimal fees). 2- Prompt on time ( pick up/ drop off) 3- High quality of service provided ( deposit reduced aga... See more

We rented the car for 2 weeks and we had no issues during the entire time. Car was new and in good condition. People in the office were responsive, although we had bit delay during the pick up, as... See more

Bardzo miła obsługa, zawsze pomocna w razie problemów. Samochód podstawiany pod lotnisko, nie trzeba jeździć do biura i czekać na transport na i z lotniska. Cała dokumentacja jest załatwiana n... See more

The price was very reasonable, though the car wasn’t particularly well washed when I picked it up. Also, there’s no office at Katowice Airport, so you have to wait a bit for the car to be delivered... See more

I rented a Renault Jogger in Warsaw, and the whole process was smooth and hassle-free. The car was clean, low mileage, and super fuel-efficient, making it a comfortable and enjoyable drive. What... See more

It was easy in terms of finding, reserving and paying. The price is competitive and good for going abroad and baby seat. I couldn't reach express beforehand to ensure travel abroad is possible (ther... See more

Great car, good price, getting and dropping off at the Lodz airport is a little inconvenient as they don't have a desk or office there. An employee brings the car there and picks it up so it's importa... See more

I've used express.pl twice already. I've been very satisfied both times. The cars have been great. The system and procedures have been simple, clear and punctual. The staff has been fantastic: k... See more

Samochód nigdy nie był w dobrym stanie podrapane zniszczony i później próbowano mi powiedzieć że to ja zrobiłem. (The car was given to me in really bad shape, scratched and dented, I’m glad I got the... See more

Advert says that kiosk is located at the airport! Nope… pick up time had to be rescheduled at my cost even if my booking started much earlier. Driver actually is waiting for you at the airport. All is... See more

The check in was a little unpleasant because when I called you you aksked to wait outside in front of departure. We waited long time and the weather was very bad rainy and cold. It would be better fo... See more

The car was delivered on time, clean, the delivery person was professional and courties. After online payment was completed day before, the car pick up was fast and smooth. This was the 4th time I re... See more

The car itself was perfect. Getting it was an absolute nightmare. The company representative didn’t speak any English, there is no booth for the company so the instructions were to call him from the a... See more

A recent check-in with Express Car Rental was nothing short of a horror story. After a flight delayed by 2 hours (of which I had advised Express), I was told around midnight to go to a car park that... See more

We opted for delivery at our Warsaw accommodation for approx. $20 USD. It was delivered 30 minutes late. The acceptance process took 20 minutes. The vehicle was very clean and nice. Unfortunately, a... See more

When arrived at airport car wasn't there. We had to wait 30min until someone would bring car to us amd that was 1am and I've been waiting with my 8 year old doughter. Hidden cost with nobody mentio... See more

My wife who was travelling to Poland on her own. Her WizzAir flight was delayed by 2 hours, and Express Car Rental did not wait for her and left her stranded at the airport. There was no communic... See more

Express should really have a desk in the airport as meeting a stranger in a car that wasn’t what I ordered and almost an hour late in the drop off area isn't ideal and doesn’t give a professional impr... See more

When we arrived, we had no clear instructions on how to find the parking lot with the ‘Express’ spaces, and when we arrived, we had no answer from the person who was supposed to hand over the car, who... See more

Overall I was very pleased with the service of Express cars. I liked the easily accessible telephone contact and the ability to change the place of return of the car. One negative aspect was that th... See more

i never got my deposit back when i was told there was no issue with the car. they dont have a building or a real place to collect the car you have to phone and wait a while... i boooked through anothe... See more

1. The monthly car rental quote was incorrect, causing several problems later. 2. I paid 130.88 Polish zlotys, but was repeatedly charged a 2500 Polish zloty deposit. 3. I had a tire blowout in I... See more

In general Express Car Rental provides good service in reasonable price. Downside is a lack of counters at the airports or nearby, pretty high mileage of vehicles being in service, and no full-to-ful... See more

What a great experience! The whole rental process was perfect: clean car, punctual, reasonable price, and the staff were very friendly. Even more so since I don't speak English, and they helped me u... See more

Very happy with the service overall – all the staff were extremely nice and helpful on both pick up & drop off. The only small downside was on arrival, as we had to call and wait about 30 minutes for... See more

Good morning/afternoon. It has been 31 days since I gave car back to rental car - Christopher Columbus nearby airport Sofia. It was all ok, car was clean ,undamaged, not lated. They said to me that I... See more

I have never hired a car from this company before, so wa a bit worried especially that they had no desk at the airport or a hotel across from it. I should not have been, as the collection point is jus... See more

The vehicle pickup was chaotic. We met in front of the train station, but the address provided was for the bus station, which was 100 meters away. Furthermore, the intermediate section was under con... See more

The car the company was substandard. It sounded rough, overall in poor condition and eventually the engine management light came on. It was reported to the company who replaced the car. The man fro... See more

Our experience overall was very good, we just needed attendants with slightly better English. Other than that, the cars were good, clean and functional and customer care was very friendly. The price t... See more

We picked our car up from Krakow train station and dropped it off 8 days later at Gdansk airport. I'd read some negative reviews about the meet and greet service so was a little concerned abo... See more

+ easy booking, new car, good support, flexibility, price for full coverage. - no way to control booking over the web (temporary?), no counter at airport, but courier brought car to desired time

Excellent value for the money if you book few months in advance Hassle free collection and return of the car at the airport Clean car delivered and no requirement to do the same when returning D... See more

Second time using this company. First time we waited around 30 minutes for the car, I did not fully understand the concept so was willing to try them again. This time we waited an hour ! Someone came... See more

It was really nice to rent a provided car. I didn't expect such quality and functions of rented car. The people with which I communicated were very nice, polite and patient. In interior of car... See more

I would not use this company - at least in Krakow. I rented a car via Booking.com from Express Car rental to be picked up at Krakow Airport. First, at pick up the driver was over an hour late.... See more

The whole experience was trouble free and the car was as described. Met the rep in Gdansk Airport car park, quickly went over what was needed and all fine. On return just as efficient. Would defini... See more

1) I made the order through booking, I had to pay insurance twice to reduce the deposit from 5000 to 500. Although initially in "booking" the deposit was indicated as 2000. 2) when I returned the car,... See more

I was charged twice for the insurance! Once when i reserved the car throuh CarJet site, and once when I picked up the car. Also, the picking up of the car and the return of the car was very tedious... See more