Fastlec Electrical Wholesalers Reviews 9,635

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's products, highlighting their good quality and accurate descriptions. Consumers appreciate the competitive prices and the ease of ordering online, noting the extensive range of available products. The service is frequently commended for its efficiency and helpfulness. People often mention fast delivery and reliable information, with many reporting that their orders arrived promptly and were well-packaged. In cases where issues arose, such as damaged items or faults, the company's responsiveness and quick resolution were particularly appreciated. Consumers value the excellent after-sales service and the proactive communication throughout the order and delivery process.

Based on these reviews

Rated 5 out of 5 stars

Wi-Fi Spur Timer. The product looks good but I have not used it extensively yet. The Newlec Timer App was easy to download and install. I had a slight hiccup with App registration but this was all m... See more

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Rated 5 out of 5 stars

We have a major mould problem in the rental property due to tenants drying clothes indoors, not opening windows etc. Had some excellent advice from Fastlec who suggested two fans. We bought the Vent... See more

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Rated 5 out of 5 stars

This was my first purchase of items from this company. The prices were extremely competitive and arrived when expected. There was a manufacturers fault with one item costing under £6.00. A phone call... See more

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Rated 5 out of 5 stars

Fantastic! My box was slightly damaged on arrival and I was concerned some pieces may have been missing. But I was reassured via the WhatsApp chap that everything was there. Brilliant customer ser... See more

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Rated 5 out of 5 stars

Products are always well described with reliable info and datasheets. Always very competitive prices with fast delivery and use a decent courier that looks after the package. Purchased an Elta dMEV ex... See more

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Rated 5 out of 5 stars

I was very impressed by this company . What I ordered was substantially cheaper than elsewhere. I also ordered at a difficult time between Christmas & New year but despite this I got an immediate ord... See more

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Rated 5 out of 5 stars

Good fast service. I had an issue with delivery address as parcel went to billing address. I contacted customer service who were very helpful and the courier changed delivery address straight away.... See more

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Rated 5 out of 5 stars

I needed a replacement sensor for a Steinel exterior wall light. Having tried many places and had no joy, I rang Fastlec who told me the correct part number and confirmed they had it in stock. They... See more

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Rated 5 out of 5 stars

I reported a faulty Monsoon MON-DMEV100HT extract fan, which Fastlec replaced in very quick time. Fastlec staff discharged their duties in a courteous and professional manner. Well done!!!

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Rated 5 out of 5 stars

Always a great experience with this company. I frequently buy from Fastlec and the communication is second to none. They regularly contact me to offer to split orders so that stocked items are deli... See more

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Rated 5 out of 5 stars

I ordered in inline fan which arrived very quickly a was tracked. Unfortunately the fan had a fault. Between Fastlec and the manufacturer, Blauberg, an exchange was organised and the replacement was s... See more

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Rated 5 out of 5 stars

What a professional mechanic Marcus is. Extremely reliable and focused completely on the task. Replaced a clutch and gearbox bearings to the highest standard. It drives like a dream and so much better... See more

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Rated 5 out of 5 stars

Had to make x2 amendments the order , emailed and the required amendments were done and that was done a couple of days before Christmas. The complete order was delivered the very next day. I also mad... See more

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Rated 4 out of 5 stars

The ducting arrived quickly. I ordered white ducting as it will be visible for the application. It was reasonably wrapped, however it was marked in places along its length (though this did not seem a... See more

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Rated 5 out of 5 stars

I ordered three vent covers, these were despatched promptly and arrived within a couple of days. The covers were exactly as described and good value for money. However, I had made an error in my me... See more

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Rated 5 out of 5 stars

Really easy to order and good details about the condensation trap I was seeking. The trap was first class and fitted brilliantly so would definitely use Fastlec again

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Rated 5 out of 5 stars

My inline fan didn't work when my electrician came to install it, I rang Fastlec to tell them and Dan in the returns department was excellent sorted out a returns label straight away for me to send it... See more

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Rated 5 out of 5 stars

I found this company online when searching for the same brand of LED floodlights that I’d been fitting in work. Fastlec were extremely competitive with the cost and delivery charge. No one came cl... See more

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Rated 5 out of 5 stars

I purchased a kitchen extractor fan from Fastlec. The website was easy to navigate and the item I wanted was easy to find. The very next day the item arrived safely at my home. I contacted Fastlec C... See more

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Rated 5 out of 5 stars

Very easy website backed by sensible prices and great customer service. I bought a bathroom fan which was a little too long for the outlet. They were very happy to exchange it and I got straight throu... See more

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Rated 4 out of 5 stars

Good range of products at a good price , quick delivery and goods as expected. Website easy to navigate and clear in description and accurate . These seem like simple things and why mention the... See more

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Rated 3 out of 5 stars

Delivery not as promised with no updates available via Royal Mail system. When the item arrived the face plate could not be fitted as the plastic screw post was bent. I was able to adjust... See more

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Rated 2 out of 5 stars

Over a week to deliver a light and a wispa junction box. Initially didn't answer email requesting order update as should have been 3 to 4 days. Order messed up and not dispatched. Eventually sorted wh... See more

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Rated 2 out of 5 stars

Sent a question into customer services over one month ago but have never received an acknowledgement or response. I was questioning why a product had failed after eighteen months. Poor- there should h... See more

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Rated 1 out of 5 stars

The product was supposed to be 7 working, according to the information given After chasing the delivery 4 times, all after the 7 working days, I still didn’t get a date Fastlec blamed Manrose for... See more

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Rated 2 out of 5 stars

Ordered various flat ducting parts for a customer job, the 2m lengths of flat ducting arrived dented and badly marked. I sent pictures and response was poor, in their words "we purchase in bulk and th... See more

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Rated 1 out of 5 stars

The invoice stated that the goods would be delivered within 4 working days. However, none of the ordered items have arrived yet, and not even a tracking number has been received. It feels like an abso... See more

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Rated 4 out of 5 stars

Ordered a condensation trap which arrived minus the internal rubber 'washer'. Mistakes happen. A quick call to Fastlec led them to sending me out the missing part - no hassle or issues.

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Rated 4 out of 5 stars

Generally a good experience. The product arrived in good condition and was exactly what I needed. However, they could have been a little more proactive on communicating the delayed delivery. I phoned... See more

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Rated 5 out of 5 stars

Needed some venting kit quickly. Easy to order online and very extensive range of products available and great prices. Order was delivered quickly too! Highly impressed and would definitely recommend... See more

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Rated 5 out of 5 stars

We had previously purchased the ceiling fans through another seller via Amazon which turned out to be an absolute disaster. Zero customer service support from the seller, after 4 weeks nothing was re... See more

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Rated 5 out of 5 stars

Easy to use website with many choices. Clear competitive pricing and fast delivery with tracking. What more could you want! Would have no hesitation in buying from Fastlec again.

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Rated 5 out of 5 stars

Efficient deliveries and service. Only let down by occasional errors by the courier DPD when they drop off at the wrong address and cheat by saying I signed for it !

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Rated 5 out of 5 stars

It was easy to order my Item from Fastlec Ltd I received written confirmation of my order immediately Key was being kept in loop of delivery dates so i aware and able to accept my delivery .... See more

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Rated 5 out of 5 stars

Customer service still exists - it’s all at Fastlec!!!! I purchased a radon sump fan which after DPD got their hands on it was damaged. I emailed Fastlec and within an hour they had phoned me to sort... See more

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Rated 5 out of 5 stars

Exceptionally helpful with over-the-phone technical advice. Goods arrived well packaged, undamaged and the very next day. Best price I could find on the net! Why go elsewhere! Thanks

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Rated 5 out of 5 stars

Easy to use website combined with excellent pricing. The item was delivered in a very timely way and was well packaged. I would use them again without hesitation

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Rated 5 out of 5 stars

Wide variety of items at most competitive prices. Tim Yarnold was very helpful to get stock from the suppliers quickly. Definitely will order from them again and highly recommend Fastlec to everyone.

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Rated 5 out of 5 stars

Excellent service and after sales. The product arrived very promptly. We needed to send back an inappropriate choice but Fastlec accepted the return without fuss. Very good services

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Rated 4 out of 5 stars

Looking for a replacement extractor fan for bathroom and these guys offered by far the best price. Delivery took longer than I thought otherwise would’ve been 5 stars.

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Rated 5 out of 5 stars

I purchased a Blauberg fan from Fastlec. It proved to be excellent so I ordered two more for my loft extraction vents. Service was exceptional on both transactions, very fast and economical delivery.... See more

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Rated 5 out of 5 stars

Bought a top end extractor fan for our bathroom, but unfortunately didn't match the colour scheme so needed to return it. Absolutely no problem for customer services, processed swiftly, friendly too.... See more

Company replied


Company details

  1. #2 of 33 best companies in Electrical wholesaler
  2. #2 of 29 best companies in Electrical equipment supplier
  3. #2 of 13 best companies in Lighting manufacturer
  4. #5 of 99 best companies in Lighting Shop
  5. #2 of 11 best companies in Pipe supplier
  6. #3 of 8 best companies in Ventilating Equipment Manufacturer

Written by the company

Fastlec.co.uk is one of the UK’s leading online specialists in **ventilation and air quality solutions**, trusted by trade professionals and homeowners alike for decades. We supply a full range of **MVHR (Mechanical Ventilation with Heat Recovery) systems, PIV units, extractor fans, ducting, grilles, and controls** from the most respected brands in the industry, including **Vent-Axia, Nuaire, Blauberg, and Zehnder**. Our focus is on helping customers create healthier, more energy-efficient buildings with clean, filtered air and effective moisture control. In addition to ventilation, Fastlec also stocks a broad selection of **electrical, lighting, heating, and safety products**, making us a one-stop shop for installers, contractors, and property professionals. Every product in our catalogue is carefully selected to meet high standards of performance, reliability, and compliance. We understand how important fast and dependable delivery is to our trade customers. Our warehouse team ensures that orders are processed and dispatched quickly across the UK, with real-time stock visibility and reliable courier tracking. With competitive trade pricing, responsive customer support, and technical expertise built from decades in the industry, Fastlec continues to be the trusted source for ventilation and electrical products nationwide. **Breathe better with Fastlec — your ventilation and electrical experts.**

Fastlec - Your One-Stop Shop for High-Quality Electrical Products and Expert Advice

Written by the company

We're committed to excellent customer service!
At Fastlec, we understand that finding the right electrical products for your needs can be a daunting task. That's why we offer a wide range of high-quality electrical products from trusted brands, backed by our expert advice and support. From lighting and heating to security and ventilation, we have everything you need to complete your electrical projects quickly and efficiently. Our dedicated team of professionals is always on hand to answer any questions you may have and provide personalized recommendations based on your specific requirements. With our fast and reliable delivery service, you can be sure that you'll receive your order in no time, allowing you to get on with your projects with minimum delay. Trust Fastlec for all your electrical needs and experience the peace of mind that comes with dealing with a reliable and trusted supplier

Why use Fastlec?

Free delivery on orders over £75! No-quibble returns!

Best Price & Service: Not only do Fastlec offer some of the best prices around on electrical and lighting products, we also get them to you quickly and in one piece. No Risk Purchases: If you change your mind or have a problem with any item then we swap or refund with the minimum of fuss. Friendly Advice: If you're not sure, then contact us by email or phone for helpful advice.

Contact info

4.9

Excellent

TrustScore 5 out of 5

10K reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

placed order online so easy and…

placed order online so easy and previously spoke to Alex who was very helpful and informative received items promptly

28 January 2026
Fastlec Electrical Wholesalers logo

Reply from Fastlec Electrical Wholesalers

Hello there,

Thank you for your great 5-star review. We’re glad ordering online was straightforward and that Alex was able to help beforehand. Great to hear everything arrived promptly — we really appreciate your feedback.

Rated 5 out of 5 stars

Service

Prompt delivery, securely packaged and regular upda

14 January 2026
Fastlec Electrical Wholesalers logo

Reply from Fastlec Electrical Wholesalers

Hello Christopher,

Thank you for your great 5-star review. We’re really pleased everything arrived quickly, well packed, and that the updates were helpful. Much appreciated and all the best with the install of your new ducting.

Rated 5 out of 5 stars

Monsoon Radon mitigation fan

easy to order and pay for what seems to be a high quality product which was sensibly priced.
fast and reliable delivery.
Thank you.

28 January 2026
Fastlec Electrical Wholesalers logo

Reply from Fastlec Electrical Wholesalers

Hello David,

Thank you for your amazing 5-star review. We’re glad everything was straightforward and that the product and delivery met expectations. We really appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Excellent service easy to order

Excellent service easy to order
Quality products
Promptly delivered

28 January 2026
Fastlec Electrical Wholesalers logo

Reply from Fastlec Electrical Wholesalers

Hello David,

Thank you for your 5-star review. We’re really pleased everything was easy from ordering through to delivery, and that you’re happy with the quality of the products. Much appreciated and all the best with the install of your new Vent Axia fan.

Rated 5 out of 5 stars
Fastlec Electrical Wholesalers logo

Reply from Fastlec Electrical Wholesalers

Hello Saqib,

Thank you for your 5-star review. We’re glad you found the website easy to use and that your order arrived promptly. Much appreciated and all the best with the install of your new ducting.

Rated 5 out of 5 stars

Definitely use again

Easy to use website combined with excellent pricing. The item was delivered in a very timely way and was well packaged.
I would use them again without hesitation

12 January 2026
Fastlec Electrical Wholesalers logo

Reply from Fastlec Electrical Wholesalers

Hello Norman,

Thank you for taking the time to leave such a great 5-star review. We’re really pleased you found the website straightforward, the pricing right, and that everything arrived quickly and well packed. Great to hear you’d happily use us again — much appreciated. All the best with the install of your new Greenwood fan.

Rated 5 out of 5 stars

Excellent service

My order was dealt with quickly and arrived swiftly and on time.

27 January 2026
Fastlec Electrical Wholesalers logo

Reply from Fastlec Electrical Wholesalers

Hello Ricky,

Thank you for your 5-star review. We’re glad everything was handled quickly and arrived when expected. We really appreciate your support. All the best with the install of your new PIV.

Rated 5 out of 5 stars

good company to use

good website, very quick and easy to use and free delivery which arrived the next day

13 January 2026
Fastlec Electrical Wholesalers logo

Reply from Fastlec Electrical Wholesalers

Hello Rachel,

Thank you for your 5-star review. We’re glad you found the website easy to use and that everything arrived so quickly. We really appreciate your support. All the best with the install of your new Vortice fan.

Rated 5 out of 5 stars

Efficient deliveries and service

Efficient deliveries and service. Only let down by occasional errors by the courier DPD when they drop off at the wrong address and cheat by saying I signed for it !

13 January 2026
Fastlec Electrical Wholesalers logo

Reply from Fastlec Electrical Wholesalers

Hello Darren,

Thank you for your feedback. We’re really pleased you’re happy with the service and delivery overall, but we’re sorry for the issues you’ve experienced with the courier — that’s understandably frustrating.

Thank you for taking the time to leave such a great review and for your continued support. All the best with the install of your new goods.

Rated 5 out of 5 stars

Really easy to order and good details…

Really easy to order and good details about the condensation trap I was seeking. The trap was first class and fitted brilliantly so would definitely use Fastlec again

26 January 2026
Fastlec Electrical Wholesalers logo

Reply from Fastlec Electrical Wholesalers

Hello Michael,

Thank you for taking the time to leave such a great 5-star review. We’re really pleased the information helped you choose the right item and that it fitted perfectly. Great to hear you’d happily use us again — much appreciated and all the best with the install of your new goods.

Rated 5 out of 5 stars

excellent service.

26 January 2026
Fastlec Electrical Wholesalers logo

Reply from Fastlec Electrical Wholesalers

Hello Keith,

Thank you for your brilliant 5-star review. We’re really pleased you were happy with the service and appreciate your support.

Rated 5 out of 5 stars

Easy

Easy, everything just worked

22 January 2026
Fastlec Electrical Wholesalers logo

Reply from Fastlec Electrical Wholesalers

Hello David,

Thank you for your 5-star review. We’re glad everything went smoothly and worked as it should. Much appreciated.

Rated 5 out of 5 stars

This was my first purchase of items…

This was my first purchase of items from this company. The prices were extremely competitive and arrived when expected. There was a manufacturers fault with one item costing under £6.00. A phone call to the company was all that was required and a replacement arrived the following day so 10 out of 10 for service as well!

19 January 2026
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Reply from Fastlec Electrical Wholesalers

Hello James,

Thank you very much for taking the time to leave such a detailed review. We’re really pleased your first order arrived as expected and that we could sort the faulty item quickly with no hassle. It’s great to hear the service made a positive impression — we really appreciate the 10 out of 10!

Rated 5 out of 5 stars

Delivered quickly and clearly in stock.

Delivered quickly and clearly in stock.

8 January 2026
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Reply from Fastlec Electrical Wholesalers

Hello Ian,

Thank you for your 5-star review. We’re glad everything arrived quickly and that stock information was clear. All the best with the install of your new goods.

Rated 5 out of 5 stars

Great service

Easy to purchase great communication and prompt delivery

8 January 2026
Fastlec Electrical Wholesalers logo

Reply from Fastlec Electrical Wholesalers

Hello Keith,

Thank you for your 5-star review. We’re glad everything was straightforward and that the updates and delivery worked well for you. We really appreciate your support.

Rated 5 out of 5 stars

Very quick delivery fast and reliable

Very quick delivery fast and reliable

7 January 2026
Fastlec Electrical Wholesalers logo

Reply from Fastlec Electrical Wholesalers

Hello Stuart,

Thank you for your 5-star review. We’re really pleased to hear the delivery was quick and reliable. Much appreciated for taking the time to leave your review.

Rated 5 out of 5 stars

Good fast service

Good fast service. I had an issue with delivery address as parcel went to billing address. I contacted customer service who were very helpful and the courier changed delivery address straight away. No fuss. Delivered next day. 😊

20 January 2026
Fastlec Electrical Wholesalers logo

Reply from Fastlec Electrical Wholesalers

Hello Michael,

Thank you for your brilliant 5-star review. We’re glad the delivery issue was sorted quickly and without any hassle, and that everything arrived the next day. We really appreciate you sharing your experience.

Rated 5 out of 5 stars

First Class throughout

First Class throughout

21 January 2026
Fastlec Electrical Wholesalers logo

Reply from Fastlec Electrical Wholesalers

Hello Trevor,

Thank you for your 5-star review. We’re glad you were happy with everything and really appreciate your support.

Rated 5 out of 5 stars

Outstanding Customer Service

DPD missed the delivery while I was at home waiting. Called customer services, Alex dealt with the call with utmost urgency, followed up and resolved the matter. Simply brilliant!

20 January 2026
Fastlec Electrical Wholesalers logo

Reply from Fastlec Electrical Wholesalers

Hello Shakil,

Thanks for letting us know and for taking the time to leave such a great 5-star review. We’re sorry about the missed delivery, but really pleased Alex was able to step in, follow it up quickly, and get things resolved for you. We’ll be sure to pass on your kind words.

We really appreciate your feedback and support.

Rated 5 out of 5 stars

Fast delivery

Fast delivery, great price. No problems with my order, I would use this company again

20 January 2026
Fastlec Electrical Wholesalers logo

Reply from Fastlec Electrical Wholesalers

Hello Christopher,

Thank you for your 5-star review. We’re glad everything went smoothly and that you’d be happy to use us again. We really appreciate your support.

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