Items arrived promptly and as described. Good price too. Exactly what I needed for Record morticing machine. The originals were plastic, yes plastic ! Useless and broke immediately on first use. Stai... See more
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While only 4 bolts were ordered on arrival only 3 of the 4 were the correct size. Another bolt was sent out free of charge but the time delay in completing the job inconvienced the client simply becau... See more
I had an issue with shipping and the team went above and beyond to help me out. Grat seevice guys, much appreciated
Very friendly and helpful got what I wanted, would recommend. 👍👏
Company details
Written by the company
Fine City Fasteners have been supplying commercial and rare fasteners of every kind, form and material since 2017. Based in East Anglia we work with businesses right across the UK, providing our knowledge and expertise on industrial fastening applications for projects of any size. This has enabled us to develop a client base in a range of industries, including Oil & Gas, Renewable Energy, Manufacturing, Construction, Public Transport, Local Government Outsourcing, Automotive and much more. Our motto is simple: Whatever your trade, we can help because the hard-to-find is our specialty. We are a trading division of Metals Direct Ltd, a specialist stainless steel, non-ferrous metal and engineering plastics supplier based in Great Yarmouth who are an ISO 9001:2015 accredited company. We guarantee our customers a service of the highest quality, supported by a dedicated team of professionals who always deliver to our client’s specifications. Metals Direct are also a member of the BSSA (British Steel) the benefits of which Fast City Fasteners also have access to. Drill bits and adhesives are always kept in stock but for non-standard items we are able to source any item on a quick turnaround and always at the best possible price. We’ve developed a reputation for providing obscure fasteners that are not commonly found on the market, helping our clients to secure products that are crucial to the success of their business. Fine City Fasteners are also official stockists working very closely with Toolbank, providing a wide range of items that are suitable for use in any trade. We use our own branded delivery vehicle to ensure our customers receive their orders on time and rarely charge for deliveries in the local area. This includes delivering directly to businesses or work sites if required. Providing customer service of the highest order is important to us as new and existing customers require a reliable and flexible supplier that can adapt to the changing needs of their business. We see ourselves not only as experts in the fastening industry but as specialists in working with people to help them achieve their goals.
Contact info
15 Burton Close, nr6 6az, Norwich, United Kingdom
- +441603673073
- [email protected]
- finecityfasteners.com
Hasn’t replied to negative reviews
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Very friendly and helpful got what I…
Very friendly and helpful got what I wanted, would recommend. 👍👏
Provided exactly what I needed
Provided exactly what I needed, prompt delivery, very high quality products, would use again without hesitation.
Great help with shipping issue
I had an issue with shipping and the team went above and beyond to help me out. Grat seevice guys, much appreciated
Order not checked
While only 4 bolts were ordered on arrival only 3 of the 4 were the correct size. Another bolt was sent out free of charge but the time delay in completing the job inconvienced the client simply because the order was not checked before being sent out.
Wing nut screws in A2 stainless
Items arrived promptly and as described. Good price too. Exactly what I needed for Record morticing machine. The originals were plastic, yes plastic ! Useless and broke immediately on first use. Stainless ones far far better.
Always done the staff very helpful and…
Always done the staff very helpful and always have what I need
It is 7 days since goods were ordered…
It is 7 days since goods were ordered and as yet they have still not arrived. No notification or explanation has been received. Less than impressive

Reply from Fine City Fasteners
The staff are very professional whilst…
The staff are very professional whilst being funny with it! There is a great cameraderi between all the staff - it's a pleasure to buy fastenings from them.
Ordered online with no problems
Ordered online with no problems.
Then Royal Mail lost the package.
Following a phone call to customer service they arranged a replacement that arrived the following day.
Excellent service.
The fasteners were a good price but…
The fasteners were a good price but there was no information re grade (e.g. 10.9 12.9). They were posted out promptly.
Wealth of knowledge & speedy service
Wealth of knowledge & speedy service. Great company that will do what they can to help you out and get the parts you need, vast array of stock and able to get anything else in no time.
Good product quick delivery
Great Prices and very fast delivery
Great Prices and very fast delivery, of great high quality items.
good understanding service albeit we…
good understanding service albeit we didn't actually taking any product.
Items promptly dispatched and as…
Items promptly dispatched and as described at a competitive price
Please ignore my review
Please ignore my review, I made a mistake and reviewed the wrong supplier. These thumbscrews ARE stainless and ARE just what I wanted.
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