St Andrew's First Aid Reviews 5,514

TrustScore 5 out of 5

5.0

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, welcoming, and supportive, creating a positive and comfortable learning environment. Consumers highlight the trainers' ability to explain concepts clearly and engagingly, often incorporating humor and personal experiences to make the material more relatable and memorable. People appreciate the practical and hands-on approach to learning, which includes group activities, discussions, and real-life scenarios. Reviewers also value the well-structured courses, with breaks provided at optimal times, and the clear and effective use of visual aids. The quality of the instructions and the overall user experience are consistently rated as excellent, leaving individuals feeling confident and knowledgeable in their ability to apply what they have learned.

Based on these reviews

Rated 5 out of 5 stars

Staff at the centre were friendly and welcoming. Ian is a brilliant trainer; he explains things clearly and in a very positive manner. It was great getting to use the fire extinguishers at the end... See more

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Rated 5 out of 5 stars

The training provided by Vince was excellent. Easy to understand the practical's and then demonstrate on your assigned partner. Vince was not shy to get as many attendees involved as possible and m... See more

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Rated 5 out of 5 stars

An excellent refresher. Neil was brilliant, really engaging and I really enjoyed the session. It really refreshed things I had learnt last year in the one-day course The upstairs room is also better... See more

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Rated 5 out of 5 stars

Chris Coates is a fantastic trainer. He left us with some really memorable sayings, lots of humour and good memories...which is more liable to help us remember things in a serious situation. Highly re... See more

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Rated 5 out of 5 stars

The course was a perfect balance of group activities, discussions and trainer led activities. The slides were clear and were used in an effective way. Kenny built the group dynamics well right from th... See more

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Rated 5 out of 5 stars

Just completed the 3 day First Aid at Work course. Mixed learning suitable for all - practical, video clips, scenarios and discussion based in teams. Making the 3 days enjoyable and pass very quickly... See more

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Rated 5 out of 5 stars

Our trainer, was fantastic. She explained things really well and also had us thinking about how to approach different scenarios which will be invaluable. On top of that, Aleesha made the experience fu... See more

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Rated 5 out of 5 stars

The Trainer's Manner. Shaun was a fantastic trainer who made sure everyone understood what he was explaining or demonstrating. He has a very pleasant and laidback comical manner which really helped e... See more

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Rated 5 out of 5 stars

Really good and insightful First Aid training guided by Ian who was brilliant at explaining all aspects of the first aid course. It was very helpful to hear Ians past experiences in first aid to help... See more

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Rated 5 out of 5 stars

It was a really well paced course, everything explained, Kenny checked on us throughout especially with certain topics being discussed. Breaks were given and no pressure to speak or share experiences... See more

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Rated 5 out of 5 stars

I genuinely enjoyed the course – which was a surprise to me! Colin was a brilliant trainer. He struck a great balance between keeping things light and engaging while staying completely professional t... See more

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Rated 5 out of 5 stars

Our Trainer Colin was fantastic. He was very informative and made learning fun. Colin answered all questions and was very helpful in assisting all attendees within my group including myself. Would... See more

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Rated 5 out of 5 stars

Dougie was a amazing instructor going through each subject in great detail and no question was silly. Games included helped the content stick and made it more fun. The course was so informative

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Rated 5 out of 5 stars

Vince was so helpful in explaining everything in an easy to understand manner that anyone would be able to understand. Asking about our work place so what would be easy to implement to our different... See more

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Rated 5 out of 5 stars

Have the option to have our training in house instead of having to go the the St Andrews base was great. It took time and stress out of the day as we didn't have to worry about travel. Our Trainer Ken... See more

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Rated 5 out of 5 stars

I did one day first aid course at Dudhope Castle in Dundee (3/6/25). Facilities were excellent, parking was great but special shout out to Lauren our instructor who was very professional and friendly.... See more

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Rated 5 out of 5 stars

This is our 3rd course with St Andrews now and was another engaging and informative one. Kenny was a great trainer for mental health first aid, and the fact that the team opened up and shared some of... See more

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Rated 5 out of 5 stars

Tony was a great trainer and was very open with his own experiences and what led him to doing these courses. You could really feel his passion for the subject coming through during the course. Despite... See more

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Rated 5 out of 5 stars

The Trainers (Chris & Kenny)were knowledgeable, friendly and made the course enjoyable with some light hearted humour. I enjoyed the practical sessions and gaining the confidence to do the bandaging... See more

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Rated 5 out of 5 stars

Amazing experience with Douglas leading the course, clear and really well led. He was super welcoming and informative allowed us to ask questions and explained everything thoroughly. Would recommend a... See more

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Rated 5 out of 5 stars

Nikki explained all the first aid techniques in a very efficient way.She made it so interesting that the whole day felt like an hour.The entire course was very informative and well organised.Nikki ans... See more

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Rated 5 out of 5 stars

We attended the Emergency First Aid course in Edinburgh. The course was run by Tony and attended by a wide range of age groups. The instructions were delivered and demonstrated in a clear and underst... See more

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Rated 5 out of 5 stars

Attended the St. Andrew's First Aid 1-day refresher course in Glenrothes on 1/8/25 with Colin as our trainer. We had a relatively small group of 8 people from 4 different companies but he managed to s... See more

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Rated 5 out of 5 stars

This was the first time I had training with Ian Ridland and it was excellent -- the very same quality I've come to expect from St Andrew's First Aid over the last several years. Everything was explain... See more

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Rated 5 out of 5 stars

Todays 1st Aid Training was clear & concise. Felt very much at ease in a comfortable training environment. No pressure but still walked away feeling comfortable and confident that I can assist my... See more

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Rated 5 out of 5 stars

It was a fab first aid course Douglas made the course really engaging. Really enjoyed the practical element, group work and the concise nature of the course content. Big shout out to Douglas for mak... See more

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Rated 5 out of 5 stars

Vince from the Glenrothes branch looked after our Emergency at work first aid course. He was fantastic, and delivered a well informed course whilst keeping it light but covering all the aspects of del... See more

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Rated 5 out of 5 stars

I don’t usually write reviews but it was very fun so here goes. My work sent me on a refresher course at this establishment as my first aid certificate was expiring soon. The course was very informat... See more

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Rated 5 out of 5 stars

Thoroughly enjoyed my Emergency First Aid Course today, Colin delivered it at the right pace, made it interesting and held everyone’s attention. I’ve attended several First Aid courses over the yea... See more

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Rated 5 out of 5 stars

Firstly let me give my Trainer Chris Coates a massive shout, what a lovely gentleman, an absolute credit to the company, i couldn't have gotten a more genuine person to teach me my 1st aid. E... See more

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Rated 5 out of 5 stars

Kenny was a brilliant instructor and made this refresher course both informative and enjoyable. The pacing and coverage of the course was excellent. We were encouraged to show our knowledge which... See more

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Rated 5 out of 5 stars

I did the Emergency First Aid at Work course today and really enjoyed it! Nikki was so warm and welcoming, and she explained everything clearly. She managed to make a serious topic fun and easy to und... See more

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Rated 5 out of 5 stars

Attended the Mental Health First Aid course and really enjoyed it. It helped me understand my role as a first aider. Tony was our course tutor and he handled the topics brilliantly and made sure it wa... See more

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Rated 5 out of 5 stars

The trainers knowledge was great and he was a really nice guy who made the course interesting and fun A full on day but didn't feel overwhelmed Only suggestions would be maybe supply the little... See more

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Rated 5 out of 5 stars

Our instructor Neil was fantastic and put everyone at ease for our fire evac chair training - a lot of us were a bit apprehensive beforehand. The training was thorough and we had plenty of chances to... See more

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Rated 5 out of 5 stars

We thoroughly enjoyed the 3-day First Aid course delivered by Vince in Glenrothes Fife. Not only was it informative, it was very practical too. This helped to build our confidence in our own abilitie... See more

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Rated 5 out of 5 stars

Our instructor Blair was really personable, knowledgeable and made the course really enjoyable. The content of the course touched base on everything you would need/ want to know in a first aid sce... See more

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Rated 5 out of 5 stars

Great course! Opportunity for hands on practice and working in teams to bring it alive and make memorable. Colin our tutor was engaging and assisted with practical tips to promote learning. Feel m... See more

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Company details

  1. First aid station
  2. Educational institution
  3. Emergency Training
  4. Training Centre

Written by the company

St Andrew’s First Aid Training and Supplies Ltd is a social enterprise based in Scotland, with all profits being donated to St Andrew's First Aid. We want everyone to learn first aid so that no-one should suffer or die because they needed first aid and didn't get it.


Contact info

5.0

Excellent

TrustScore 5 out of 5

6K reviews

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Rated 5 out of 5 stars

The trainer was really enthusiastic and…

The trainer was really enthusiastic and engaging. The ways to test knowledge and make the day interactive was particularly helpful. I'd definitely recommend their Emergency First Aid at Work course here to another.

10 February 2026
Unprompted review
St Andrew's First Aid logo

Reply from St Andrew's First Aid

Thank you so much for your wonderful review, Leilani! ⭐

It was lovely to have you with us for the Emergency First Aid at Work course. We’re really pleased to hear that the trainer was enthusiastic and engaging, and that the interactive activities helped you test your knowledge throughout the day.

It’s important to us that everyone feels supported, confident, and equipped with practical skills by the end of their training.

Thank you for recommending the course — that means a lot! If you’d like to explore any further training or refreshers, you can find our full course list on our website at firstaid.org.uk.

Thanks again for training with us!

Rated 5 out of 5 stars

Great course very good training enjoyed

Great course very good training enjoyed

10 February 2026
Unprompted review
St Andrew's First Aid logo

Reply from St Andrew's First Aid

Thanks for your feedback, Stuart!

It was lovely to have you join us for training. We’re really glad you enjoyed the course and found the session to be excellent.

We always aim to make sure everyone leaves feeling supported, confident, and equipped with useful knowledge.

If you’d like to look at any further training or refreshers, you can find our full course list on our website at firstaid.org.uk.

Thanks again for choosing to train with us!

Rated 5 out of 5 stars

Kenny was very helpful

Kenny was very helpful. A good insight into health and safety and how to evacuate safely.

10 February 2026
Unprompted review
St Andrew's First Aid logo

Reply from St Andrew's First Aid

Thank you for your review, Jamie!

It was lovely to have you with us for the Evacuation Chair training. We’re pleased to hear that Kenny was very helpful and that the session gave you a good insight into health and safety and safe evacuation practices.

It’s important to us that everyone feels supported, confident, and knowledgeable by the end of their training.

If you’d like to explore any further training or support, you can find our full range of courses on our website at firstaid.org.uk.

Thanks again for training with us!

Rated 5 out of 5 stars

Great one day emergency first aid course by Nikki

Nikki gave a great one day emergency first aid course, making it enjoyable and informative for both the first-time students and those refreshing their training. There was a nice atmosphere where we felt comfortable sharing our experiences or asking questions. The content was planned out to fit well into the parts of the day and to make sure we were still paying attention by the end!

2 February 2026
Unprompted review
St Andrew's First Aid logo

Reply from St Andrew's First Aid

Thank you so much for your fantastic review, Richard!

It was lovely to have you join us for the one-day Emergency First Aid at Work course. We’re delighted to hear that Nikki made the training enjoyable and informative for both new learners and those refreshing their skills.

We’re also really pleased that you felt comfortable sharing experiences and asking questions — creating that supportive atmosphere is important to us. It’s great to know the course structure kept everything engaging throughout the day.

If you’d like to explore any further training or refreshers in the future, we’d be happy to help. You can find our full range of courses on our website at firstaid.org.uk.

Thank you again for training with us!

Rated 5 out of 5 stars

Made me more aware of different…

Made me more aware of different situations and more aware I need to know more about fire safety

10 February 2026
Unprompted review
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Reply from St Andrew's First Aid

Thank you for your review, Roan!

We’re really pleased to hear that the Fire Marshal training helped raise your awareness of different situations and highlighted the importance of fire safety. It’s great to see you taking that next step in staying prepared and informed.

Thanks again for training with us, and please don’t hesitate to get in touch if we can help further.

Rated 5 out of 5 stars

Fantastic Training Day

Vince is such a great asset to this organisation. Our team of 12 had a wonderful training session last week. The course content was insightful and smoothly delivered. Highly recommend!.

6 February 2026
Unprompted review
St Andrew's First Aid logo

Reply from St Andrew's First Aid

Thank you so much for your fantastic review! ⭐

It was lovely to join your team and deliver the Emergency First Aid at Work training. We’re delighted to hear that you had a wonderful session and found the course content insightful and smoothly delivered. Vince is a real asset, and we’ll be sure to pass on your kind words to him.

It’s great to see your team looking after one another and your customers by training so many first aiders — that commitment to safety really makes a difference.

It’s important to us that everyone gets the best from their training, feels supported throughout, and leaves feeling knowledgeable and confident.

If your team would like further training or support in the future, please don’t hesitate to get in touch. You can also explore our full range of courses on our website at firstaid.org.uk.

Rated 5 out of 5 stars

Tony lead the session well and made it…

Tony lead the session well and made it very informative and engaging for everyone

6 February 2026
Unprompted review
St Andrew's First Aid logo

Reply from St Andrew's First Aid

Thank you, Martha, for your lovely feedback on the EFAW course!
We’re glad to hear Tony led the session well and made it informative and engaging for everyone. We’ll be sure to pass your kind words on to him.
If you ever need any refresher or additional training, we’re always happy to help.

Rated 5 out of 5 stars

The tutor was very knowledgeable and…

The tutor was very knowledgeable and experienced. They class was interactive with practical training.

20 January 2026
Unprompted review
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Reply from St Andrew's First Aid

Hi Sandra,

Thank you for your feedback! We’re glad to hear you found the tutor knowledgeable and experienced. It’s also great to know you enjoyed the interactive and practical aspects of the class.

We appreciate you taking the time to share your experience and hope to see you again soon.

Rated 5 out of 5 stars

Alan is an amazing teacher and made…

Alan is an amazing teacher and made this experience instructional and interesting with his wealth of experience. Really empowers people to have confidence in applying first aid.
Amazingly enjoyable experience.

6 January 2026
Unprompted review
St Andrew's First Aid logo

Reply from St Andrew's First Aid

Hi Lynn,

Thank you so much for your lovely feedback! We’re really pleased to hear that Alan made the training both informative and engaging. His experience and teaching style really do help build confidence, so it’s great to know you felt empowered to apply first aid.

We’re also delighted you found the experience enjoyable — thank you for sharing!

Rated 5 out of 5 stars

Stronger Skills

Tony was a great presenter and I can't believe how quickly the day was completed. The training was jam packed with information both practical and procedural and I should mention that I thouroughly enjoyed it and have learned so much about treatment for casualties and when to intervene to Protect Life and prevent further injury.

6 February 2026
Unprompted review
St Andrew's First Aid logo

Reply from St Andrew's First Aid

Hi Lesley,

Thank you so much for your fantastic feedback! We’re delighted to hear you enjoyed the training and found Tony to be a great presenter. It’s great to know the day felt engaging and passed quickly.

We’re also pleased that you found the session informative and that you feel more confident in knowing how and when to intervene to protect life and prevent further injury.

Thank you again for sharing your experience, and we hope to see you at another course soon!

Rated 5 out of 5 stars

Another great 2 day refresher course

Another great 2 day refresher course
Very well presented by vince on day1 and nikki on day 2
Both were great instructors in their own unique way ,a credit to St andrews first aid

5 February 2026
Unprompted review
St Andrew's First Aid logo

Reply from St Andrew's First Aid

Hi Graeme,

Thank you for your fantastic feedback! We’re delighted to hear you enjoyed the 2-day refresher course. Vince and Nikki will be pleased to hear your kind words — they both bring their own strengths to the training, and it’s wonderful to know you found them excellent instructors.

We really appreciate your support and are proud to have you as part of the St Andrews First Aid community.

Thanks again, and we hope to see you at another course soon!

Rated 5 out of 5 stars

Was a good course

Was a good course, learned alot about first aid that will come in handy for any events, trainer was very friendly and welcoming.

6 February 2026
Unprompted review
St Andrew's First Aid logo

Reply from St Andrew's First Aid

Thank you for your feedback! We’re pleased you found the course valuable and learned lots of useful first aid skills. We’re also glad the trainer made you feel welcome and supported.

We appreciate your review and hope to see you again soon!

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