First Mats Reviews 1,205

As a returning customer I can happily recommend First Mats. I wasn't sure what to expect when I first made a purchase as the price of the rubber mat I wanted was well below that of other online se... See more

The website is really easy to use and very informative. I had no trouble in deciding on which cutting mat was best for my needs. I found their prices very competitive and the service was really quick.... See more

Couldn’t be happier , couldn’t find what I wanted then stumbled upon first mats , who made my rug for my Mercedes van , from design to delivery was a pleasure …. Ian Macclesfield

First Mats were excellent to work with, and we would not hesitate to use them again. We required a mat for our sales office, and it was produced exactly to our specifications with excellent quality. T... See more

Stiff enough to facilitate wheelchair mobility. Roll arrived cleanly wrapped in selophane within 3 working days as advised. Automated access door especially it was hoped to go before unfortunately h... See more

Extremely good and positive customer service, delivery was within days, the exact product that I’d asked for including the cut-offs. I wasn’t sure what I needed, I was given lots of advice. I will def... See more

I ordered anti-fatigue rubber mat tiles but the wrong kind arrived (with drainage holes vs smooth). I contacted the company and the response I received was apologetic and they immediately sent out t... See more

I have been looking for a suitable floor covering for my camper van for quite a while. Then I discovered First Mats door entry mats.I was able to produce a ply pattern of the floor profile and using... See more

Absolutely excellent. Super premium made to measure mat delivered in 3 days. Went to competitor prior.. initials MAE .. took weeks to deliver cheap thin mat at same price!!! Gave it away and found FIR... See more

Great communication from my question before ordering to the delivery date being confirmed. Lovely mat for my hallway. We needed quite a large mat & I couldn’t find a ready made one. This is such a g... See more

After online searches, I found First Mats to offer the most competitive pricing for a custom-branded floor mat. The speed to receive a design proof was incredibly quick, and the ordering process was s... See more

I ordered a logo mat for my football club. The response with the proof was almost instant! Then, when I played the order I had a very personal response along with a realistic (and short!) delivery d... See more

Obviously I’m going to be giving a 5 star review. I’m a printer and I outsource some of the more specialist work I do and I deal with a lot of suppliers. I have to say by far this is actually the be... See more

Good web site easy to navigate and see the mats. Ordering was easy with many payment options. Good communication after ordering and a good reliable currier. The mats, I've ordered three now are well p... See more

Plush choice entrance mat. I ordered 15 of these last year, and another 15 this year. I have labrador retrievers, and as any lab owner knows, their joints can be affected by slippery floors. These ma... See more

Purchased large black coir mat. Fast delivery, great communication and excellent quality product. In retrospect would have gone for a dark grey because the black is very black and any debris or dirt o... See more

Excellent customer service from Jay Fantastic knowledge, and all queries answered swiftly. Due to an awkward shape we had to ask for a couple of revisions of the proof. Nothing was too much trouble.... See more

This is a nice easy to approach company. They supply contact details for any problems. The mat was excellent quality and arrived in a timely manner. The only thing they could improve is trying harder... See more

Website suggests delivery in 3 -5 working days, I followed up with a phone call on day 8 having not received anything to be told they were out for delivery that day - was a bit sceptical but they did... See more

Very impressed with entire service, easy to order. When mat came it was different colour to what I had ordered so sent email with pictures and they offered to remake it free of charge. They sent sa... See more

We had ordered a couple of mats to try out and found them durable and as described. From order to delivery all went smoothly and we decided to order more. Our second (much larger) order also was troub... See more

Team at Firstmats have been amazing! Super helpful in finalising my design, would highly recommend. The mat arrived extremely quickly and was exactly as described. Now a great addition to our Model... See more

Fantastic service, communication and speed of rurn around. The matt is high quality and would not hesitate using them again. We get so many compliments as the Matt really stands out.

Very pleased with my mats. Great quality, arrived when expected. The man who delivered was very affable and obviously proud of the product he was delivering. This very unusual these days. I h... See more

Had a problem ordering online so I had to phone. Cannot fault the customer service and my order was placed. Nice follow up email. As promised, quick delivery. However, disappointed unfortunately with... See more

Goods arrived exactly as described. The only disappointment was complete lack of updates which is a major part of their claimed customer service. Was advised that as soon as order was dispatched tr... See more

Everything about my purchase was top class. The mat was superb quality and was received in quick time. The communication process by First Mats was again excellent. I woud have no hesitation in recom... See more

Really great communication, super fast delivery and such a fab product. I love my new entrance mat, looks super professional and just a really nice personal touch when entering my salon. I would hig... See more

Very prompt service, easy to use and great recommendations. Product is perfect. Only super small quibble would be the inability to pay via invoice easily. (you can but have to use a 3rd party credi... See more

We ordered a custom mat for an important event and was promised it would arrive on time. I even confirmed the delivery deadline and was told it wouldn’t be a problem. But no one told me there was a... See more

Great ordering experience, quality products, timely delivery. What's not to love?! I particularly liked the brilliant email follow up from the founder of First Mats sharing how the company was born. W... See more

I ordered a swimming pool mat and unfortunately ordered the wrong colour. After speaking with the company, they told me the matting was bespoke and there was nothing they could do as it was now no... See more

Thank you to First Mats for their professionalism, once ordered, was kept informed from my order to delivery by their employees, who were very polite and informative. Really pleased with my order a... See more

From the initial assessment and defining what was needed by size, colour and design the process was really slick and effective. Great interface and after sales follow up also, Thanks Jay.

Ordered on Friday afternoon had delivery on Saturday can’t believe how fast it was Very Good quality placed by my back door to trap the dirt and wetness from footfall and dog

first class service. Mat was measured to perfection, quality is very good . pleased with our purchase and will definitely use again and recommend to others.

Perfect size door mat, I’d been looking for this size and First Mats were the only company I found that stocked it or you could custom size. Delivery and communication was excellent. I’m very pleased... See more

The mats arrived very promptly, are good colour and quality. They do the job perfectly, covering the worn floor tiles in the reception area. Very happy to find that there is no slippage and they loo... See more

I was looking for a heavy-duty mat with my logo on it something that looked sharp and was built to last. I came across this company on Instagram and decided to fill out their form, half-expectin... See more

Customer service excellent, nothing was too much trouble in handling my needs. Excellent advice also, mat looks amazing and we want them in all our stores now 😍

Good website, easy to order. I appreciated the phone call from them to confirm my choices of colour were correct. Delivery was has promised. Fitted well into the vestibule and hallway, very pleased wi... See more

Excellent help given when contacted regarding a mistake in my order. Mats are used in a block of flats and so have lots of traffic. The mats last well in these conditions, which is why I placed a seco... See more

We have wood flooring in the hallway. With previous mats, despite people wiping their feet on entering, wet footprints still made it on to the floor. The new large door mat has solved this. No mess es... See more

Easy to navigate website. Mats arrived very quickly Excellent service and amazing quality. I Would not hesitate in recommending First Mats and I know where to go if I need mire Mats.

Exactly what I was looking for in a practical, hard-wearing but attractive front entranceway mat. Great customer service when I realised I'd ordered the wrong size and had to change the order. Prompt... See more