Five Surveys Reviews 9,386

TrustScore 3.5 out of 5

3.5

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. People appreciate the straightforward concept of the app and the ease of earning rewards. Consumers find it easy to use and like the fact that they don't need to accumulate points, as with other platforms. Some reviewers praise the quick payments and the relatively high reward per survey. However, many users report negative experiences with payments, the user experience, and the website. People often get screened out of surveys, especially towards the end, without receiving compensation. Reviewers also mention issues with surveys not loading or timing out. The customer service is often described as unresponsive and unhelpful. Some reviewers express concerns about transparency and trust, particularly regarding account reviews and payouts.

Based on these reviews

Rated 4 out of 5 stars

At first, 5Survey was good for me and I made around $200. Later, when I still had $50 left, I couldn’t withdraw it anymore. Almost every survey started saying I wasn’t qualified or screened me out imm... See more

Rated 4 out of 5 stars

Ez to use app, simply do five surveys to get a 5 bucks gift card. Although it can improve drastically since there are issues such as getting disqualified mid survey , no warning. The researchers kick... See more

Rated 4 out of 5 stars

This is a great app for earning rewards by taking surveys. Just remember to take your time and be honest with your answers. My only complaint is sometimes you can be really far into a survey and get... See more

Rated 4 out of 5 stars

I really like it because all surveys are a dollar, and not several cents like other survey sites. Plus getting paid is really easy and quick. The only negative I have found is getting disqualified or... See more

Rated 5 out of 5 stars

Unlike many reviews that I have read here, I am very pleased with 5 Surveys! They pay $1 for every survey, unlike other sites that pay pennies. You do have to be patient because for various reasons, y... See more

Rated 5 out of 5 stars

I think I meant to only give 4 start's so there's that. For that reason of pretty simple to earn money and get the payment desired but to be honest I may have a issue with THE AMAZON GIFT CARD BECAUSE... See more

Rated 5 out of 5 stars

I wish they would answer the message in the app instead of sending an email just because I get so many emails the section times out because I dont see the emails in time. I do like that I can still an... See more

Rated 5 out of 5 stars

This app does actually do what it says. 5 surveys equals ,£5.00 and it's paid straight away to your PayPal or bank. My one criticism is I used a reward offer in their games section but have had to co... See more

Rated 1 out of 5 stars

for some weird reason i have been unable to cashout for 4 months, well since 2025 really i also tried to be patient but i cannot anymore. this is probably a scam app, not so sure because i've seen som... See more

Company replied

Rated 1 out of 5 stars

I was actively completing Surveys up until December and then I was constantly screened out and every single time I contacted Support they gave the same generic response! I feel like it’s a technical i... See more

Company replied

Rated 1 out of 5 stars

Hands down the worst survey app I've ever used do a survey complete 99% of then get screened out they get what they want then don't pay you . Good luck trying to cash out it's impossible keeps saying... See more

Company replied

Rated 5 out of 5 stars

Been using five surveys for more than a year now . Easy to use Most surveys are relevant Can cashout straight away without waiting for days of verification. Never faced any issues with confident... See more

Rated 4 out of 5 stars

Actually getting paid for doing surveys. the only bad thing is surveys breaking or screening out when im close to hitting 5$ or when its holiday season there are no surveys and it just screens out. I... See more

Rated 5 out of 5 stars

It does what it says on the tin. If you honestly answer the survey questions then you WILL be rewarded as promised. Try to falsify who you are/what your job is etc etc and you will rightfully get nowh... See more

Company replied

Rated 4 out of 5 stars

I love how easy it is to earn $5.00 on Five Surveys, you just need to complete five surveys, without having to worry about accumulating a specific number of points like on other survey sites. Of cours... See more

Rated 5 out of 5 stars

If I could give you 100million stars I would your site is fantastic,amazing,brilliant I could go on all night I don't believe for one moment what people say about you being a phishing or scam... See more

Rated 4 out of 5 stars

I won't share the secret, but for those people who struggle getting money after 3 to 4 surveys, there is a trick to make it a lot quicker. 1 Star reviews aren't accurate unless paying is a problem bec... See more

Company replied

Rated 4 out of 5 stars

Besides some issues with some of the surveys crashing on the final page and paying out and others screen you out after youve already spent 15 minutes on it... besides those two things...you can actual... See more

Rated 3 out of 5 stars

Five Surveys is a decent way to earn small side money. You were never going to make a living from it, but it felt fair and predictable. Customer Support is non existent. You can contact them... See more

Company replied

Rated 1 out of 5 stars

Horrible app, I downloaded it for the first time been trying to get these “five surveys” for almost three hours, so now it’s saying there are no surveys available. Literally EVERY single survey you do... See more

Company replied

Rated 2 out of 5 stars

Started out okay then this past week the surveys keep crashing after 90% completed. This happens several times a day and is a waist of time to earn Pennies, don’t recommend. They won’t give you a cred... See more

Company replied

Rated 1 out of 5 stars

Absolutely awful! Sounded very good whilst looking online for online surveys and what an absolute waste of time! Constantly getting screened out and halfway through surveys you're told that you don't... See more

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Rated 1 out of 5 stars

Honestly the absolute worst experience with an app I have ever had. I never had an issue until recently. I spent money within apps etc and when it was time for me to cash out a higher reward after wai... See more

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Rated 1 out of 5 stars

Pathetic joke of a survey sight. Once you make 10 bucks they have it guaranteed that you won't make a dime more because they make sure you get disqualified every singkle time. PRETTY STUPID SINCE UNLE... See more

Company replied

Rated 2 out of 5 stars

This survey site was good when I first started using it but as you continue to use it surveys become scarce or it takes forever to actually reach 5$, with little to no surveys being offered towards th... See more

Company replied

Rated 1 out of 5 stars

People! What's wrong with Five Surveys? I'll tell you what's wrong! The company is a Scam! So BEWARE! The Five Survey Company will waste your time, take your Personal information, and won't Com... See more

Company replied

Rated 1 out of 5 stars

this place is trash. not only is a bottomless pit of screen outs, they always have surveys especially at the 4 out of 5 marker that screen you out after finishing an entire survey. so stupid we give o... See more

Company replied

Rated 2 out of 5 stars

I mean, it is true to its word - take five surveys and get £5. But good luck successfully completing five surveys in timely fashion. I've been using them about two months and managed only two £5 pay... See more

Company replied

Rated 1 out of 5 stars

Used to be a decent site. The last couple of times I've had money accumulated and tried to cash out, they mysteriously "couldn't find it" and the activity was gone from my account a few hours after m... See more

Company replied

Rated 1 out of 5 stars

Account review before payout. I had a read of their privacy policy available on the Five Surveys Website And the DPO email address provided does not work I then contacted FiveS... See more

Company replied

Rated 1 out of 5 stars

GARBAGE! They pride themselves on ripping off the surveyors and denying ANY RESPONSIBILITY for the surveys they offer! The refuse to help and blame the surveyors for fraudulent rip off practices by th... See more

Company replied

Rated 1 out of 5 stars

WORST SURVEY PROVIDER AND THEY ALL SUCK. Don’t bother contacting help because it’s just AI OFC a retard company like prime opinion would rather use AI than actual humans. As soon as you get to 4 surve... See more

Company replied

Rated 2 out of 5 stars

Started off ok & managed to claim once or twice now its constant screenouts before a question is even asked. Been stuck at 3 completed for best part of 2 weeks an even more annoying is clicking on... See more

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Rated 1 out of 5 stars

I have had this account, verified my email & number several times. As I went to cash out, the rewards section said "Technical Error, Please contact Support", after doing so, there was no resolutio... See more

Company replied

Rated 1 out of 5 stars

Support does not respond at all. Completed surveys with no credit. They will steal your information and your time. Use literally any other survey company. Ignore any nonsense fake response to reviews... See more

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Rated 1 out of 5 stars

WOULD NOT RECOMMEND Been with them for a little while, usually after your 4th survey it takes for ages to get the 5th, either constantly screened out of surveys or none available but then as soon a... See more

Company replied

Rated 1 out of 5 stars

I got the $5 pretty quick and have not been able to complete a survey in almost 2 years. Since the end of May 2024 I've been trying to cash out to PayPal only to be hit with a technical error message.... See more

Company replied

Rated 1 out of 5 stars

This survey site is unbelievable. Unbelievably bad I've never known anything like it can never do any surveys constant screen outs even when you've finished the survey so they do not have to pay you h... See more

Company replied

Rated 1 out of 5 stars

I got £4.82 just from offers but now none will track not games nor nothing will track clearly a scam. I'm just 18p away from cash out and then nothing will track anymore SCAM customer service is none... See more

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Rated 1 out of 5 stars

Once again, finished several surveys throughout the day that should've totaled more than 10 dollars. Quit paying for AI copout responses and start paying people for giving up their opinions and demogr... See more

Company replied

Rated 1 out of 5 stars

Did the offers on the app for games,24 hours later, doesn't recognise I completed tasks,reached out and they said to contact another company which I found was impossible,then emailed 5 surveys back an... See more

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Rated 1 out of 5 stars

Clunky and buggy UI. The surveys have too many redirects, so you're actually taking multiple surveys. As noted by other reviewers, they tell you you've qualified for the survey after answering a short... See more

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Rated 1 out of 5 stars

Definitely the worst survey app I’ve used. You will have surveys available but the moment you hit 2-3 surveys completed you will barely have any options and the options you do have screen you out inst... See more

Company replied

Rated 1 out of 5 stars

This platform will limit you after they see you’re able to cash out once a day or every other day. Once you get past the first two - three surveys it’s usually hard to finish because they start showin... See more

Company replied

Rated 1 out of 5 stars

Total waste of time. I completed so many surveys and never got a payout. I was also regularly ‘screened out by the advertiser’ on surveys as a result of being such a fast reader and allegedly answerin... See more

Company replied

Rated 1 out of 5 stars

I tried there servey platform once I signed up to there platfrom and completed all the survey with very honest answers. After completing 5 surveys i got 5$ added to my balance on the platform . bu... See more

Company replied

Rated 2 out of 5 stars

Surveys constantly kick out for no reason like if I just put in my address I get kicked or if the question doesn’t have a correct answer and you choose prefer not to answer/I don’t know you get kicked... See more

Company replied


Company details

About Five Surveys

Written by the company

Tired of earning pennies for surveys?

Five Surveys is changing the game of paid surveys. On Five Surveys you always get $5 for every 5 surveys you complete. No exceptions! 5 Surveys, 5 Dollars, at Five Surveys.

Surveys take anywhere between 2 and 20 minutes. You can see how long surveys takes and how other panelists rated them.

Cash out your earnings instantly via PayPal, Venmo, ACH or get gift cards from hundreds of your favorite companies.

Earn real cash today with Five Surveys!

Contact info

3.5

Average

TrustScore 3.5 out of 5

9K reviews

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Rated 3 out of 5 stars

Just yesterday I gave 5 Surveys a…

Just yesterday I gave 5 Surveys a glowing review and today I took 3 surveys all the way to the last question and got no credit for completing them! Now I see why the overall rating is so low here, I assume that many others are frustrated with this happening as well.

11 February 2026
Unprompted review
Rated 4 out of 5 stars

Good at first, then problems started

At first, 5Survey was good for me and I made around $200. Later, when I still had $50 left, I couldn’t withdraw it anymore. Almost every survey started saying I wasn’t qualified or screened me out immediately. I even opened a new account and updated my details, but nothing changed. It feels like a technical issue with no clear explanation. It worked well at the beginning, but became unreliable later on.

10 February 2026
Unprompted review
Rated 1 out of 5 stars

unable to cashout for months even now

for some weird reason i have been unable to cashout for 4 months, well since 2025 really i also tried to be patient but i cannot anymore. this is probably a scam app, not so sure because i've seen some good reviews but i tried to contact support on a different gmail because the one i finished the five surveys on won't let me message support. i think they blocked me after completing the 5 surveys..

18 August 2025
Unprompted review
Five Surveys logo

Reply from Five Surveys

Thank you for sharing your experience with us. We're genuinely sorry to hear about the difficulties you've encountered.

Please note that we do not have access to your account details through this channel. For personalized support and to ensure your concerns are properly addressed, we kindly ask that you reach out to our support team directly at [email protected].

They’ll be more than happy to assist you further.

Rated 1 out of 5 stars

Do not go anywhere near this FRAUD…

Do not go anywhere near this FRAUD website.
You always get screened out.
Before you start the actual survey, and when the surveys are completed without any reward.
It is always the same message that you receive,it is not our problem, we don't get paid if you don't get paid.
Anything from 5 minutes to 25 minutes wasted.
It's a who cares attitude on behalf of Five surveys.

9 February 2026
Unprompted review
Five Surveys logo

Reply from Five Surveys

We're sorry to hear you're not satisfied. Could you please elaborate on what aspects of the app you had an issue? This will help us understand your concerns better and work towards improving your experience. If you need help, contact [email protected] for further assistance.

Rated 1 out of 5 stars

This is the second review I’m leaving…

This is the second review I’m leaving because I just wanted to make sure it was seen. By other people to warn them and by this scratchy ass company. I was having issues cashing out and I was and still am not able to get a response from anyone. I did everything they told me, verified my account and again emailed them as they told me to do and not a word from them still. I haven’t been able to cash out in a week. Honestly the worst customer service experience I have ever had. It’s insane.

9 February 2026
Unprompted review
Five Surveys logo

Reply from Five Surveys

Thank you for sharing your experience with us. We're genuinely sorry to hear about the difficulties you've encountered.

Please note that we do not have access to your account details through this channel. For personalized support and to ensure your concerns are properly addressed, we kindly ask that you reach out to our support team directly at [email protected].

They’ll be more than happy to assist you further.

Rated 1 out of 5 stars

Customer Support

I was actively completing Surveys up until December and then I was constantly screened out and every single time I contacted Support they gave the same generic response! I feel like it’s a technical issue or they flagged my account but either way they don’t seem to care or try to correct the issue! After 2 years I uninstalled and to be honest I think it’s because I’m a top earner! Js I give them NO STARS!!! I do not recommend at all!!!!!

9 February 2026
Unprompted review
Five Surveys logo

Reply from Five Surveys

Please note that we don't create the surveys and we don't decide who gets to participate or gets screened out. This is solely dependent on the requirements set by the supplier. Unfortunately, we don't have visibility into each survey's exact requirements. These dynamics are continually changing. The survey providers determine the allocation of points, durations, awards, and the screening process, and are beyond our control.

Being screened out simply means you didn't match the survey's target criteria. Unfortunately, we don't know what specific insights the survey seeks. Please don't give up. When you complete more surveys, our system will match your profile with better surveys to complete! We appreciate your patience and understanding.

If you need help, please contact our support team at [email protected] for further assistance.

Rated 1 out of 5 stars

Cannot cashout due to false bans.

I spent 4 hours trying to get to the full 5 dollars to cashout, I put my phone number in and they accepted the review of my account but it wont let my cashout due to a technical error. Ive tried this on many accounts and they all wont let me cashout due to a technical error. This website is a fraud, they make you do surveys just to ban you so you cant cashout. They want to steal your money!!! I would also like to add that support does absolutely nothing. They ignore you the whole time and I havent gotten an email back for 3 months for my other accounts that were banned. All they are gonna do is reply with the same bot message to my review so there is no point. Guys just do not use this app its a complete scam with fake reviews.

6 February 2026
Unprompted review
Five Surveys logo

Reply from Five Surveys

Thank you for sharing your experience with us. We're genuinely sorry to hear about the difficulties you've encountered.

Please note that we do not have access to your account details through this channel. For personalized support and to ensure your concerns are properly addressed, we kindly ask that you reach out to our support team directly at [email protected].

They’ll be more than happy to assist you further.

Rated 1 out of 5 stars

Terrible customer service

Terrible customer service, tried to cash out my money keep getting an error saying technical error contact support. Been a week and several emails to them but no reply.

2 February 2026
Unprompted review
Five Surveys logo

Reply from Five Surveys

Thank you for sharing your experience with us. We're genuinely sorry to hear about the difficulties you've encountered.

Please note that we do not have access to your account details through this channel. For personalized support and to ensure your concerns are properly addressed, we kindly ask that you reach out to our support team directly at [email protected].

They’ll be more than happy to assist you further.

Rated 1 out of 5 stars

5 LIARS

The Only survey app that doesn't pay you the credit after finishing survey's, SCAM BEWARE..

8 February 2026
Unprompted review
Five Surveys logo

Reply from Five Surveys

Please note that we don't create the surveys and we don't decide who gets to participate or gets screened out. This is solely dependent on the requirements set by the supplier. Unfortunately, we don't have visibility into each survey's exact requirements. These dynamics are continually changing. The survey providers determine the allocation of points, durations, awards, and the screening process, and are beyond our control.

Being screened out simply means you didn't match the survey's target criteria. Unfortunately, we don't know what specific insights the survey seeks. Please don't give up. When you complete more surveys, our system will match your profile with better surveys to complete! We appreciate your patience and understanding.

If you need help, please contact our support team at [email protected] for further assistance.

Rated 1 out of 5 stars

Untrustworthy and now in debt to me. A bad situation.

Refused to pay me my earnings. There are so many better sites out there, come on, we're not doing this because we love it, we need the money we earn to be paid.

3 January 2026
Unprompted review
Five Surveys logo

Reply from Five Surveys

Thank you for sharing your experience with us. We're genuinely sorry to hear about the difficulties you've encountered.

Please note that we do not have access to your account details through this channel. For personalized support and to ensure your concerns are properly addressed, we kindly ask that you reach out to our support team directly at [email protected].

They’ll be more than happy to assist you further.

Rated 1 out of 5 stars

THIEVES & SCAMMERS

Used to be a decent site. The last couple of times I've had money accumulated and tried to cash out, they mysteriously "couldn't find it" and the activity was gone from my account a few hours after my cash out request. This was from playing games and from surveys - I saved up to do a decent cash out all at once and they totally screwed me over. Refused to do anything to help me out with it either.

6 February 2026
Unprompted review
Five Surveys logo

Reply from Five Surveys

Thank you for sharing your experience with us. We're genuinely sorry to hear about the difficulties you've encountered.

Please note that we do not have access to your account details through this channel. For personalized support and to ensure your concerns are properly addressed, we kindly ask that you reach out to our support team directly at [email protected].

They’ll be more than happy to assist you further.

Rated 1 out of 5 stars

Trust me AVOID!

Trust me, avoid this app. It's a scam, they don't help you and stop you from even doing surveys for no reason whatsoever. Seriously your personal data is NOT worth their time.

1 February 2026
Unprompted review
Five Surveys logo

Reply from Five Surveys

Please note that survey completion can vary based on specific criteria required by each survey provider. Demographic information, quality of your responses, or survey quotas can affect your eligibility for surveys. This may occasionally result in being screened out. We appreciate your patience and understanding.

The availability of surveys depends on our suppliers. We strive to provide a consistent stream of surveys, but there are times when availability fluctuates. We appreciate your understanding and patience!

If you need help, please contact our support team at [email protected] for further assistance.

Rated 1 out of 5 stars

If I could give 0 stars I would

If I could give 0 stars I would. Absolutely terrible at helping when problems arise. They do not pay when rewards are competed and use the excuse of tracking didn’t work. Avoid at all costs. Worst app I’ve ever come across.

1 February 2026
Unprompted review
Five Surveys logo

Reply from Five Surveys

Thank you for sharing your experience with us. We're genuinely sorry to hear about the difficulties you've encountered.

Please note that we do not have access to your account details through this channel. For personalized support and to ensure your concerns are properly addressed, we kindly ask that you reach out to our support team directly at [email protected].

They’ll be more than happy to assist you further.

Rated 1 out of 5 stars

Don't recommend

Don't recommend. They allowed me to finish 4 surveys and then they disqualify me from every next one.. it's been going on for months they just don't want me to cash out, took my money, time and effort. I don't recommend

5 February 2026
Unprompted review
Five Surveys logo

Reply from Five Surveys

Please note that survey completion can vary based on specific criteria required by each survey provider. Demographic information, quality of your responses, or survey quotas can affect your eligibility for surveys. This may occasionally result in being screened out. We appreciate your patience and understanding.

The availability of surveys depends on our suppliers. We strive to provide a consistent stream of surveys, but there are times when availability fluctuates. We appreciate your understanding and patience!

If you need help, please contact our support team at [email protected] for further assistance.

Rated 1 out of 5 stars

97 was supposed to be paid at 8.59am…

97 was supposed to be paid at 8.59am honestly it's a scam if not paid today I will be taking legal action

5 February 2026
Unprompted review
Five Surveys logo

Reply from Five Surveys

Thank you for sharing your experience with us. We're genuinely sorry to hear about the difficulties you've encountered.

Please note that we do not have access to your account details through this channel. For personalized support and to ensure your concerns are properly addressed, we kindly ask that you reach out to our support team directly at [email protected].

They’ll be more than happy to assist you further.

Rated 1 out of 5 stars

If I could give No stars I would

If I could give No stars I would. Easy enough to earn the points for money/voucher but Jesus try getting it. I have emailed 8 times each time they reply saying we will sort it I'll look at your account. Then less than a minute later another email to say we haven't heard from you so ticket closed. Id rather spend my time on legit survey/ game sites earning slow and get a pay out.

4 February 2026
Unprompted review
Five Surveys logo

Reply from Five Surveys

Thank you for sharing your experience with us. We're genuinely sorry to hear about the difficulties you've encountered.

Please note that we do not have access to your account details through this channel. For personalized support and to ensure your concerns are properly addressed, we kindly ask that you reach out to our support team directly at [email protected].

They’ll be more than happy to assist you further.

Rated 1 out of 5 stars

Hands down the worst survey app I've…

Hands down the worst survey app I've ever used do a survey complete 99% of then get screened out they get what they want then don't pay you . Good luck trying to cash out it's impossible keeps saying technical error contact support but support will never get back to you dont waste your time on five surveys 0 out of 5 stars.

3 February 2026
Unprompted review
Five Surveys logo

Reply from Five Surveys

Please note that survey completion can vary based on specific criteria required by each survey provider. Demographic information, quality of your responses, or survey quotas can affect your eligibility for surveys. This may occasionally result in being screened out. We appreciate your patience and understanding.

The availability of surveys depends on our suppliers. We strive to provide a consistent stream of surveys, but there are times when availability fluctuates. We appreciate your understanding and patience!

If you need help, please contact our support team at [email protected] for further assistance.

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