have just bought under floor heating kit to fit over a timber sub floor with the use of pre formed polystyrene panels and then engineered oak flooring on top of that. easy to fit and has a realy good... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Ordered spare part for underfloor heating. Part was best price available online, cheaper than eBay or Amazon or any other supplier. Online ordering and account set up was simple and straightforward.... See more
JAMES PRINGLE HAS LOOKED AFTER ME AND MY FIRM ON MANY OCCASIONS THROUGHOUT MULTIPLE PROJECTS. THE MATERIALS ARRIVED THE NEXT DAY AND WERE AS EXPECTED. WHEN WE REQUIRED EXCHANGES THE ITEMS WERE S... See more
Great product..'water pipe deicers' this is my second order in as many weeks. After the problems from the recent bad weather & the installation of the first batch of heaters they worked so well im now... See more
Company details
Information provided by various external sources
We manufacture and supply leading brands of Electric and Water Underfloor Heating systems, all of our systems are certified to the highest European standards. We have been leading the industry for the last 25 years
Contact info
Keltneyburn by Aberfeldy, PH15 2LS, Aberfeldy, United Kingdom
- 01887 822028
- [email protected]
- floorheating-direct.co.uk
People also looked at
Excellent service
Excellent service - personally called to confirm the delivery address and the item arrived in less than 24h. Thank you.
Super easy super fast delivery .
Super easy super fast delivery .
Just need to fit the mat kit now in bathroom
Excellent customer support and fast…
Excellent customer support and fast delivery. I wanted to change my order after placing it and got an email and phone call promptly after notifying them. Ewan was super helpful and the order arrived the next day.
Items in stocks & delivered a couple of…
Items in stocks & delivered a couple of days.
This is what you want when you are self employed tradesman
Excellent service
I received a phone call within 2 minutes of placing the order to confirm the delivery address and order details. The heating mat arrived on the planned delivery date. Excellent service
Great service everything arrived on time
Supplied exactly what I needed…
Supplied exactly what I needed (electrical underfloor sensor) promptly. A good quality product.
Another great experience order pay…
Another great experience order pay delivered as promised what more do you need.
Helpful above and beyond
The website was simple and clear, however when I ordered I didn't realise that the item came with a sensor which I had ordered separately. I received a phone call from floor heating direct to say the extra part I had ordered was not required and they would happily refund me. I was very pleased they took the time to contact me. I will order all my underfloor heating equipment from them after this experience. Thank you. JB
These guys are fantastic
These guys are fantastic- I had a query about a 10 year old control panel for underfloor heating that had failed and they supported me in finding a replacement product at a really good price - all within about 15 mins. Would really recommend this company
Prompt service
Prompt and efficient.
Very helpful service and professional…
Very helpful service and professional service Thank You
Great service with one suggestion
After I made my order, I was immediately contacted and informed of a strike in the UK which prevented my express delivery. Good side of it was that I was instantly informed and given a choice on how to proceed with the delivery. Spot on service, unfortunate of the events. I'd suggest being a bit more flexible on the express delivery side - if one (as me) pays express delivery for +8 pounds in my case, you can deduct it if there is a strike as it would have been delivered in the same time frame with a normal delivery. Besides that, all was great. Cheers.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.




