Fresh Hoods Reviews 9,638

historically made about 8 successful purchases and own around 40-50 pieces of FH product. In November 2025, I placed an order with the new hot sale prices spending $500. Mailbox is full and... See more

Rubbish communication, rubbish business practice, rubbish email system, all round dodgy scam or inept people who don't care. Avoid at all costs. They will happily keep your money, never contact you wi... See more

How is this company commiting theft on this scale yet still manages to operate??? IF YOUR READING THIS REVIEW DO NOT SEND MONEY THERE DIRECTION, HARD NO! Funny how they respond only to negative com... See more

Ordered items end of November during Black Friday sales. Now 18th feb and no items no shipping info nothing of any substance in email to clarify the situation just to say its being prioritised. Yet... See more

This company is a big scam. It is a capitalist tool design to steal money from people online. I ordered a hoodie from them since 8 months they have not supplied my order and they are also refusing ref... See more

Ordered two sweaters back in early November and today is June 10th. I still haven't gotten my sweaters. I've emailed them every month since March asking for a refund and keep getting this copy and pas... See more

Absolutely rubbish customer service Keep delay posts And offer absolutely non adequate response Waiting for my items since 11 January And all I'm hearing it's We give you 10 % or 15% disco... See more

Trustpilot should really allow zero stars. Here we are a year later, 2 reviews later, and I still have no received my order worth $220 from December 2024. Will be reporting this company to Better busi... See more

My first order I received after a couple of months. Second order, still waiting after three months. Customer service is awful, same mundane response time after time. No tracking information being pass... See more

Ordered at start of Jan 2025, never got any tracking info when requested and when querying if item had actually been produced, that question newer got answered. Best they could do was start the pr... See more

Ordered three hoodies on 28th November 2024. After forgetting about them for a couple of months, I suddenly realised they hadn't arrived. After liaising with their customer support team for several mo... See more

Ordered 15th December. 2 months later, no product sent, despite me emailing dozens of times. Every 2 weeks they reply saying 'we'll supply a 30% discount and your tracking will appear soon'. It never... See more

Same as a few people on here, have ordered previously a few years ago, clothes all arrived within a couple of weeks and are great, but they must have gone out of business and instead of telling people... See more

Company has seemingly ceased to operate but still takes orders? At what point does their site get shut down and law enforcment get involved? From all the negative reviews we can see it's a fair guess... See more

I ordered one hoodie in December 2024. Never arrived, I guess it was never even made in the first place, never got to speak with a human about it, I got about 20 auto replies, I asked 10 times for a r... See more

Ordered in December 2024, emailed them on a few occasions (let's say every couple of months) asking for updates or tracking info, and it's August 2025. Still nothing. I'm not even going to bother mak... See more

Scam company, do not order from these people. Placed an order with them on the 28th of November for Christmas delivery. Have communicated with them 8 times since, each time I get garbage platitudes s... See more

Update from my previous review....another month has gone by and I still have received nothing. STOP offering people discount codes or store credit when you can't even fulfill the original orders. The... See more

Absolute worst online shopping experience I've ever had. I ordered an item on DECEMBER 8TH 2024 and have yet to receive any sort of tracking or delivery information NEARLY FOUR MONTHS LATER. I'm fairl... See more

I had several successful purchases in the past, no dramas but now I find mysely having waited 3 months and not even a tracking number. Worst aspect, nobody to call and the emailed responses are some A... See more

I've been waiting over 6 weeks for my 1 hoodie that I ordered just after Christmas. I've emailed and only received the same response, which is basically they'll fulfill the order as soon as possib... See more

Clearly scamming people. They don’t deliver when you ask where your order is you get a copy & paste answer about delivery & logistics problem. Don’t think I’ll ever receive what I paid for.... See more

Ordered 4th of February, got a update a week later that the print process would get started and printing + delivery would take 10 days. Now it is 6th of March and have not received anything yet or any... See more

Ordered in January and 3 months later, still haven't received anything. Customer service do email you back quickly but with the same wording each time, stating that they have rectified the issue with... See more

Paid for products in December and still haven't received them. Get the same generic customer service email response each time that they've had production issues cut it's been solved and they're worki... See more

been waiting since last year and I keep getting a run around - BUT don't worry -they'll offer you 10% off your next order if you ever do receive the first one.... I should say my husband convinced... See more

9 months waiting for my money to be refunded as the item ordered has never appeared. Reading the other reviews, which I wish I had done before ordering, this company regularly scams people by not fill... See more

I ordered a hoodie for my daughter back in October. I still have received neither the hoodie or the refund I have requested many, many times. They keep replying saying either they will fill my orde... See more

Fresh hoods is a total scam. I ordered an item from them in November and it still hasn’t arrived and probably isn’t going to. Despite multiple follow up emails and many promised delivery deadlines, st... See more

Website says dispatch within a week, well email you with info shortly. It's now been 2.5 weeks, I've tried to contact them three times, asking for just SOME information. Received the same ge... See more

Order placed 10/12/24- still waiting to receive! Looking more and more like a SCAM! Multiple emails, messages via FB and tickets raised via website... nothing. Order value over £100/$100 and they... See more

Had a very bad experience with them, Order never arrived, fake promise after another. Luckily I got my monies back, thanks to PayPal. Above all, I wouldn't recommend this company to anyone. I believe... See more

Order placed on 8th December following a Facebook advert which claimed it'd be delivered in time for Christmas. It's now the end of March and the single item I ordered still has yet to be dispa... See more

It appears I have the same experience as everyone else. I ordered 2 hoodies nearly 2 months ago. I get the same responses as you folks: “Processing problems, expediting your order, offer 10% for... See more

Got scammed, like many others. Ordered 1 item from their website, was expecting long delivery times... But it's been 4 months now. When i contact support, i always get the same message: "I’ve escalate... See more

I would give them a zero star if I could. replaced my order since Jan 12th it has been more than 3 months still nothing no tracking number no delivery. Contacted them with email no refund offered me a... See more

I ordered and paid in November and it HAS NOT SHIPPED... I sent a message to the customer service and I got a reply that says you are working on it almost a month ago. Now I just tried to messag... See more

I ORDERED 1 SWEATSHIRT ON JAN 12TH & HAVE RECEIVED EXCUSE AFTER EXCUSE ABOUT WHY I STILL HAVE NO SWEATSHIRT 3 MONTHS LATER. THIS SCAM COMPANY ALSO REFUSES TO ISSUE A REFUND WHEN THE PROBLEM IS THEIR... See more