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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the platform for its user-friendly website and the ease with which they can set up and manage their affiliate stores. Many consumers highlight the excellent customer service, noting the quick and helpful responses from the support team. People also value the comprehensive information and resources available to help them succeed, especially the video tutorials. Consumers find the platform simple to use, with many mentioning they were able to quickly get their stores up and running. The platform's features are well-received, and reviewers appreciate that the company continually improves its services based on customer feedback. The ability to easily link to social media and the professional design of the stores are also frequently praised.

Based on these reviews

Rated 5 out of 5 stars

I've been using FreshStore since it's infancy and have nothing but admiration for what Carey has built over those years... and it's been a LOT! I've run eBay, a little Amazon, and some other forms o... See more

Company replied

Rated 5 out of 5 stars

FreshStore has really helped me set up and manage my affiliate store. The back office support is fantastic – the chat button gives instant AI answers, the help docs are easy to search, and email suppo... See more

Company replied

Rated 5 out of 5 stars

The assistance provided was commendable, though I haven't come across anyone, either here or elsewhere, mentioning any financial gains, haha. Setting up was straightforward, yet I found it to be a poo... See more

Company replied

Rated 5 out of 5 stars

I just got started with FreshStore, so It will take a little time to learn everything, but that is a good thing! They have so much information available to help you succeed! I've paid much more for ot... See more

Company replied

Rated 5 out of 5 stars

Support is wonderful. Nihad helped me tremendously. The store has every feature you would want in an online store. Tracking, configurable, and always being improved, it even comes with many finished... See more

Company replied

Rated 5 out of 5 stars

I have been with FreshStore on and off for a few years. I always keep coming back. Just like me, they seem to get better with age! They are continually improving and listen to customer requests for im... See more

Company replied

Rated 5 out of 5 stars

After numerous times of trying to get this concept to work for me, my schedule just didn't align with this concept in building my own stores. So, I decided to turn off the annual subscription because... See more

Company replied

Rated 5 out of 5 stars

I'm thrilled that I found the FreshStore Web Builder Platform! It is the perfect mix of easy to use, stellar support that is quick to respond, and has lots of automation and AI features that you can c... See more

Company replied

Rated 5 out of 5 stars

I Love Freshstore I Built my store in hardly any time at all. Its simple and its made easier with the videos available on Youtube made by the Freshstore team. It has got easier with the new update... See more

Company replied

Rated 5 out of 5 stars

Hey People, if you want a simple and fast way to create a amazon store. FreshStore is it. This platform is great, especially if you never done something like this. They offer you everything you need... See more

Company replied

Rated 5 out of 5 stars

I were used Freshstore before 5 years back. That was a great experimental face of my life. I am now just started now after AI integration. Expect a wow.

Company replied

Rated 5 out of 5 stars

I manage multiple affiliate stores with FreshStore – one of them focused on KitchenAid products. Everything runs smoothly, the design looks professional, and the support is excellent. I’m very satisfi... See more

Company replied

Rated 5 out of 5 stars

Software is not hard to do. Ai helps out a lot. Customer service gets back to you within a day or less. Many templates to use . Many video's to watch and show you how to use system and build a web... See more

Company replied

Rated 5 out of 5 stars

The team and support at FreshStore is Outstanding. I had issues with my order and the help, suggestions and solution was presented with efficiency, patience and kindness. I cordially recommend this co... See more

Company replied

Rated 5 out of 5 stars

I’ve just joined and the help in setting up is fantastic. I’ve only been working on it for a couple of days, (I’m a complete novice) and my store is already up and running. Brilliant service.

Company replied

Rated 2 out of 5 stars

Signed up in 2025 and paid for 6 months - easy to create online store and link Social Media and Youtube Chanel, etc. The problem was Zero Sales and difficulty reaching Support or help more than th... See more

Company replied

Rated 1 out of 5 stars

I signed up for a yearly plan with FreshStore and quickly realized I’d made a mistake. The stores are painfully basic and the so-called AI churns out the most generic, low-quality articles that sc... See more

Company replied

Rated 5 out of 5 stars

Very quick to respond to a query . Extremely helpful and explain everything in detail ,I'm very pleased to be with them.

Company replied

Rated 5 out of 5 stars

Prices are good. Many templates to choose or let AI build one for you. Setup is easy. Customer service is good. Many video's to show how to run program.

Company replied

Rated 1 out of 5 stars

I have never used this company. Yet I have never logged on to use their platform they took 98 dollars. I was charged 27 dollars multiple times. This company can acknowledge I havnt logged in and used... See more

Company replied

Rated 2 out of 5 stars

Good support but have not seen anyone here or elsewhere wrote if they made any money lol .. easy set up etc but waste of money and time .. their training is a bit haphazard also and not streamlined .... See more

Company replied

Rated 5 out of 5 stars

The help that i got was great and very quick so easy to use and their advice was perfect. the website i got was awesome no real dramas at all. thx again

Company replied

Rated 5 out of 5 stars

I was able to get my store up and running quickly. The support is awesome and always there to guide you every step.

Company replied

Rated 5 out of 5 stars

Fantastic customer service quickly responded and resolved my issues, going above and beyond what I would have expected.

Company replied

Rated 5 out of 5 stars

Excellent site builder, Excellent customer service & support.

Company replied


Company details

  1. Affiliate marketing service
  2. Ecommerce solution provider
  3. Internet marketing service
  4. SEO Service
  5. Software Vendor
  6. Website designer

Written by the company

Easily create beautiful and profitable affiliate stores with our innovative AI powered platform.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

60 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant System...worth Every Penny

I only joined 4 days ago but am really impressed. My first store is nearly complete already. FreshStore make it so easy with the step by step instructions and videos. I asked for help once and had an answer within an hour. Would recommend

1 February 2026
Unprompted review
Rated 5 out of 5 stars

Customer service

Customer service, absolutely outstanding. Very helpful.

5 December 2025
Unprompted review
FreshStore logo

Reply from FreshStore

Thank you for sharing your experience and for your kind words.

I am happy my team gave you such a great service. We are always here when you need us.

- Carey@FreshStore

Rated 5 out of 5 stars

I've been using FreshStore since it's…

I've been using FreshStore since it's infancy and have nothing but admiration for what Carey has built over those years... and it's been a LOT! I've run eBay, a little Amazon, and some other forms of affiliate marketing over the past decade or so and no system out there compares to what Carey brings inside FreshStore. The AI component was applied properly and saves enormous amounts of time when it comes to content creation on each site!

Thanks Carey, you've built an affiliate apex of a website, looking forward to what you add next!

19 January 2026
Unprompted review
FreshStore logo

Reply from FreshStore

Hi LJ,

Thank you for the kind words and for being with FreshStore from the very early days. I'm happy the AI tools are saving you time on content. That’s what I was aiming for!

Appreciate the support and I'm looking forward to what’s next too.

- Carey@FreshStore

Rated 5 out of 5 stars

I Love Freshstore I Built my store in…

I Love Freshstore I Built my store in hardly any time at all. Its simple and its made easier with the videos available on Youtube made by the Freshstore team. It has got easier with the new update as stores can now be built in minutes and you can add your products easily by using the upload tool by simply searching for the products you want to add then selecting them to your store . There`s a new great AI tool that will add the text for the search engines and sales pitch for each of your products.
You can start earning as soon as your site goes live .
The Freshstore Team are always ready to help . I Love my store its nice looking ,it loads fast and updates are done by Freshstore which leaves you more time to work on your products.
You can show your products on Instagram ,Facebook etc and like everything else with a little time you can start to build up your site and earn some good commission

12 January 2025
Unprompted review
FreshStore logo

Reply from FreshStore

Hi Sharon,

Thank you so much for such a thoughtful review!

I am happy to hear you are sharing your products on social platforms and seeing the bigger picture of how it all comes together over time. That patience and consistency really do pay off. We’re always here to help whenever you need us.

Carey@FreshStore

Rated 5 out of 5 stars

I’ve had a great experience working…

I’ve had a great experience working with these guys, so helpful.

11 January 2026
Unprompted review
FreshStore logo

Reply from FreshStore

Hi John,

Thank you so much! We’re really glad you've had a great experience and that our team has been helpful for you 😊

- Carey@FreshStore

Rated 5 out of 5 stars

Impressive! Ease of Use, Stellar Support, Automation & AI

I'm thrilled that I found the FreshStore Web Builder Platform! It is the perfect mix of easy to use, stellar support that is quick to respond, and has lots of automation and AI features that you can choose from. I'm not brand new to website development, I have used several other web builder platforms and for building an affiliate marketing website FreshStore is perfect and way out in front of all the others! I'm not an advanced user, and I don't do coding, so I especially like the fact that there are several choices of support; AI, lots of guides and documentation, and email. I highly recommend the fresh store platform platform for anybody that wants an affiliate marketing website!

7 January 2026
Unprompted review
FreshStore logo

Reply from FreshStore

Hi Donald,

Thank you for the great review! I’m really glad you’re enjoying how easy FreshStore is to use and that the AI, automation, and support options are working well for you.

Thanks for the recommendation and we're happy to have you with us!

- Carey@FreshStore

Rated 5 out of 5 stars

FreshStore is a strong all-in-one…

FreshStore is a strong all-in-one choice for creating automated affiliate and niche product stores.
It removes technical headaches, handles product automation, and provides tools specifically built for monetization and SEO.

It’s not magic — success still depends on smart niche selection, quality content, and traffic — but as a platform, it delivers a streamlined and reliable foundation for earning with affiliate stores.

1 January 2026
Unprompted review
FreshStore logo

Reply from FreshStore

Hi Dean, my team and I thank you for your kind words and for taking the time to leave a review.

We look forward to helping you further grow your store and your earnings.

- Carey@FreshStore

Rated 5 out of 5 stars

The assistance provided was…

The assistance provided was commendable, though I haven't come across anyone, either here or elsewhere, mentioning any financial gains, haha. Setting up was straightforward, yet I found it to be a poor investment of both time and resources. The training sessions lacked organization and coherence. This isn't a fake review; I was a paying member for nearly a year, not just someone testing the waters with a trial.

29 December 2025
Unprompted review
FreshStore logo

Reply from FreshStore

Hi Melissa,

Thank you for taking the time to leave a review. I am happy you found our support team helpful.

We have members sharing their success and earnings in our private Facebook Group. I hope you found the link in your account to access that.

If you would like to try FreshStore again, we are always happy to welcome you back and get you on the right path.

- Carey@FreshStore

Rated 5 out of 5 stars

Support is wonderful! Store is Great!

Support is wonderful. Nihad helped me tremendously.
The store has every feature you would want in an online store. Tracking, configurable, and always being improved, it even comes with many finished instant stores.

4 December 2025
Unprompted review
FreshStore logo

Reply from FreshStore

Thank you George for leaving your comments and your kind words. Nihad will be happy to read this! Good luck and we are always here when you need us.

- Carey@FreshStore

Rated 5 out of 5 stars

I were used Freshstore before 5 years…

I were used Freshstore before 5 years back. That was a great experimental face of my life. I am now just started now after AI integration. Expect a wow.

3 December 2025
Unprompted review
FreshStore logo

Reply from FreshStore

I am happy to hear you love the new AI features in FreshStore! Thank you for leaving your review Shalu and we are happy to see you getting success with your stores.

- Carey@FreshStore

Rated 5 out of 5 stars

Fresh Shop Team is Outstanding!

The team and support at FreshStore is Outstanding. I had issues with my order and the help, suggestions and solution was presented with efficiency, patience and kindness. I cordially recommend this company with their Top Notch program and their professional team.

2 December 2025
Unprompted review
FreshStore logo

Reply from FreshStore

Thank you Helen for your kind words and for sharing your experience!

You have been a member for many many years and my team are always happy help you.

I wish you continued success with your stores!

- Carey@FreshStore

Rated 5 out of 5 stars
FreshStore logo

Reply from FreshStore

Thank you for your feedback Danielle, and we are happy to see you doing well with your stores!

- Carey@FreshStore

Rated 1 out of 5 stars

I signed up forTerrible Product, Even Worse Customer Service a yearly plan with…

I signed up for a yearly plan with FreshStore and quickly realized I’d made a mistake. The stores are painfully basic and the so-called AI churns out the most generic, low-quality articles that scream “written by a bot.” Useless.

I moved on to another platform that actually delivered results and never touched FreshStore again. Unfortunately, I forgot to cancel auto-renewal and they happily charged me for another year I didn’t use. When I contacted them, explained the situation and asked for a refund, they hid behind policy. No flexibility, no sympathy, just a flat refusal followed by silence.

FreshStore is outdated, overpriced and customer hostile. Avoid it. There are far better products on the market that actually do what they promise.

29 May 2025
Unprompted review
FreshStore logo

Reply from FreshStore

Hi Andy,

I appreciate it is frustrating to forget about your subscription. You can cancel your FreshStore plan at anytime inside your account with a few clicks, or by sending a message to our support time.

Usually we do not offer a refund after the first 30 days of your subscription, but we will make an exception if a refund is requested within a reasonable amount of time after payment. In your case, a refund was requested almost 2 months after the payment and my team did handle this correctly, as per our policy.

Again, I appreciate this is frustrating. If you do wish to use your plan and try FreshStore again, we would be happy to help you get started. We have made big changes, AI improvements, and a lot more features in v3 since you previously created a store.

Thank you for trying FreshStore and if there is anything else I can help with please contact me via support.

- Carey@FreshStore

Rated 5 out of 5 stars

Started FreshStore as a total novice now I'm a pro!

Hey People, if you want a simple and fast way to create a amazon store. FreshStore is it. This platform is great, especially if you never done something like this. They offer you everything you need to succeed.
I started out as a complete novice, now I have the confidence to create many more stores.

27 September 2025
Unprompted review
FreshStore logo

Reply from FreshStore

Hi Chris,

Thank you for your fantastic review! It’s inspiring to hear how you’ve gone from complete novice to confident pro with FreshStore. That’s exactly why we built this platform, to make it simple and powerful.

I'm excited to see what you do with your next stores!

- Carey@FreshStore

Rated 1 out of 5 stars

Charged my account and kept my money for a platform I never used or knowingly was paying.

I have never used this company. Yet I have never logged on to use their platform they took 98 dollars. I was charged 27 dollars multiple times. This company can acknowledge I havnt logged in and used any of their services. But won’t refund my money because of policy. I don’t know who they are just beware. Customer service was not understanding at all.

17 March 2025
Unprompted review
FreshStore logo

Reply from FreshStore

Hi Robert,

I am sorry for the frustration here with your billing.

We checked your account and confirmed that it was opened with the same IP Address used to contact us for cancellation. The IP address also matches the physical address you added to your account. We note also that you created and built two stores with your account.

Your monthly subscription can be cancelled at any time in your account, or by sending a message to our support team.

I appreciate it is frustrating to forget about a subscription and that is why we refunded your most recent monthly payment as a gesture of good will.

Thank you for trying FreshStore and good luck with your future projects.

- Carey@FreshStore

Rated 5 out of 5 stars

I have tried many different store…

I have tried many different store platforms and software and I haven't found anything that makes setting up a store as easy as this. Plus it has many built in features that helps you get customers too.

10 September 2025
Unprompted review
FreshStore logo

Reply from FreshStore

Hi Jill,

Thank you for sharing your experience! It’s great to hear that FreshStore stood out after trying other platforms.

We’re adding even more in 2025 to make it even easier to grow traffic and sales. Watch this space!

Really glad to have you with us, and I’m excited to see what you build.

- Carey@FreshStore

Rated 5 out of 5 stars

FreshStore Makes It Easy

FreshStore has really helped me set up and manage my affiliate store. The back office support is fantastic – the chat button gives instant AI answers, the help docs are easy to search, and email support usually responds within a few hours. I’ve always gotten timely answers to my questions, which makes running my store much less stressful. Overall, I’m pleased with FreshStore and highly recommend it to others.

7 September 2025
Unprompted review
FreshStore logo

Reply from FreshStore

Hi Mary,

Thank you for taking the time and giving such a thoughtful review.

It’s great to hear that FreshStore has made setting up and running your affiliate store easier for you. I’m especially glad the support options have been helpful.

Our new AI Instant Answers has been very popular! And if that doesn't help you, we are just a quick ticket or chat away.

We’ll keep improving and adding more ways to support you, so you can stay focused on growing your store.

- Carey@FreshStore

Rated 5 out of 5 stars

I’m very satisfied with FreshStore …

I manage multiple affiliate stores with FreshStore – one of them focused on KitchenAid products. Everything runs smoothly, the design looks professional, and the support is excellent. I’m very satisfied and can highly recommend it.

26 August 2025
Unprompted review
FreshStore logo

Reply from FreshStore

Hi Helmut,

Thank you for your great review! I'm happy to hear that you’re managing multiple affiliate stores with FreshStore and that everything is running smoothly for you.

A dedicated store for KitchenAid products is a strong niche, and we will continue to support you through anything you need.

Wishing you continued success with all your stores!

- Carey@FreshStore

Rated 5 out of 5 stars

FreshStore - A Most Incredible Ecommerce System!

I have been working with FreshStore since they first started back in 2017. I cannot say enough about Carey and his remarkable Team. They have persevered through many incredible upgrades to their product and their personal service is both very timely and extremely helpful solving issues and helping me to use their products most effectively.

FreshStore deserves ten stars **********

2 August 2024
Unprompted review
FreshStore logo

Reply from FreshStore

Hi Tim,

Thank you so much for your amazing review and for being with us since 2017! It really means a lot to have you with us through all the upgrades and changes we’ve made over the years.

We’ll keep working hard to make FreshStore even better, and I’m grateful to have you along for the journey.

- Carey@FreshStore

Rated 5 out of 5 stars

Very easy to set up Fresh Store and…

Very easy to set up Fresh Store and easy to set up Affiliate Links as well.

31 July 2025
Unprompted review
FreshStore logo

Reply from FreshStore

Thank you Sam and we are happy you found everything easy to use!

We look forward to seeing your stores grow, and if you need anything just drop a message to support - we are always happy to help :)

- Carey@FreshStore

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