Garden Goods Direct Reviews 13,086

I ordered a Cryptomeria ‘Black Dragon’ from Garden Goods Direct in March 2025 and had a great experience. The plant arrived healthy, well‑packaged, and exactly as described. It established beautifully... See more

I was hesitant about ordering these lavendar plants online HOWEVER was so pleasantly surprised. My beautiful and sweet plants arrived in beautiful shape, just as if I hand picked them myself from a n... See more

I rarely give 5 stars but these guys earned them easily. Clear detailed product descriptions, rapid delivery with on point tracking and these guys do not play when it comes to securing the delicate pl... See more

Landscaper first purchase from Garden Goods. I received quickly a true to size plant. Prices are a bit high but I do realize there are shipping fees. Definitely helped me out to get the project comple... See more

I purchased ~15 of the 1-2'/1 Gallon American Pillar Arborvitae. Once the items shipped (Free shipping ships Mon/Tues), they arrived in ~1.5 days (to Ohio). They were well packaged (boxes w/ zipties a... See more

Excellent service, trees were high quality and in great shape when delivered, packing was superb, and arrived by Fedex within a couple of days.. Price (with some discounts) was also competitive. very... See more

Order a Holly with berries. Order another tree which came bent. I wrote to let them know about the berries since I realized that the bent tree problems happened sorting shipping but berries didn’t h... See more

Garden Goods Direct not only has the healthiest plants but really smart and responsive customer service. This year was crazy with partial orders and last minute shipments and regardless of the complex... See more

I ordered 3 "honorine jobert" (white) anemone, which I had not been able to find at my local nursery this year, and White Flower Farm was sold out...so I ordered 3 from Garden Goods, somewhat reluctan... See more

Purchased 6 perennial plants (Cat Mint). Very healthy plants. Packaged extremely well. No ability to move and disturb plants. Very quick shipping/arrival. Can even choose when you want delivery. Grea... See more

First plants arrived died fast and looked awful from the start. Warranty replacement but still charged $90 for shipping. Then told me the produce arrived smaller than expected so I ended up out of poc... See more

I have purchased several plants from GGD. I am so impressed with this company. Great selection, informative website, good prices. And the plants! They are always double in size from my local nurseri... See more

Amelia was extremely helpful when I called to report that 1 of the 6 Mediterranean Pink Heathers which I had purchased had died. I had purchased the 1 year warranty at original order placement and pr... See more

I'm always worried ordering plants online. However, the dianthus came in in great condition, they were wrapped well and tied so they didn't roll around in transit. The soil was still very moist upon a... See more

Thank you for having the evergreen tree in a pot we were looking for. Our local nursery where we usually get our live Christmas trees, only had some Asian spruce cultivar. Thank you for carrying nativ... See more

Bought plants, few days later received two plants, viburn. Arrived well packed, immediately opened the box. I found it somewhat wilted, the leaves were unhealthy. The same day planted both. Checked ag... See more

The tree arrived in great condition and was considerably more than a stick with a few leaves. It had several branches, fully leafed, and the roots were wrapped in a sealed pot to prevent loss of moist... See more

I ordered Emerald Petite Arborvitae and they arrived in 2 days. They were the most beautiful color and in perfect condition. I was skeptical at first, but when I opened the box today, they were ju... See more

The four milkweeds I ordered are lovely and good quality, however, they are incredibly small. I ordered four gallon-sized plants and instead received four 2-quart-sized plants. I spent $150 and expect... See more

Do NOT purchase plants through this online retailer. One of my plants arrived in a cracked disfigured pot with wilted brown flowers (white begonias). Another was put in the ground and died one day lat... See more

I bought five emerald green arborvitae’s last fall however they all died I contacted them. I got an email saying that they would be glad to replace the dead plants. I tried several times to to cont... See more

42 out of 50 treed died and I was fool enough to after that bring you more money again. This time I'm not settling for anything less then replacement of that 20 and I'm not paying another dollar to yo... See more

I got a plant ,planted it within an hour of recieving it. A week later it's all wilted, contact customer service they say ok will sent you a replacement but since you didn't get the insurance you have... See more

The 2 decoritive grasses came very well packaged and shipped timely. They were both in 1 gallon pots and they must have been the last 2 they had because 1 was 24 inches tall and the other was only 12... See more

I purchased a Thundercloud Pine last fall and also the optional warranty. Sadly, my new pine did not survive the winter. I submitted my request for a replacement and provided the suggested pictures. I... See more

Hit or miss. Mostly miss. Customer service is very hard to get in touch with. The plants are packaged mediocre, especially for fragile plants, arriving with broken stems and failure to thrive once pla... See more

Customer service was exceptional. The rep, Amelia, was very professional and understood what I was interested in and helped and advised me every step along the way. Even being honest about her th... See more

I was happy with the way my plants were package for shipping. They arrived intact with minimal loss. But one of my trees was puny and shrub-like, in comparison to the other. Based on the reviews and p... See more

These plants should have been so beautiful especially the Yuletide Camellia, I love it so much. However, even though I have paid for the protection for my shipment, one of the Yuletide Camellia arriv... See more

Great &Healthy Duke Garden Yew Shrubs. Superb packaging. Quick Shipment. Have placed several orders with this company and all were very pleasant experiences. So nice, if you are searching for a speci... See more

We purchased an ornamental redbud tree from Garden Goods Direct. This was our 1st experience with making a purchase of this type online. Our tree arrived via FedEx. It was boxed and packaged very well... See more

I ordered an eastern red bud tree, and when it arrived it had been packaged in a way that it had bent the tree trunk to a nearly 90-degree angle. Upon submitting pictures and a complaint to Garden Goo... See more

All the flowers that I ordered arrived quickly and in perfect shape. They were packeged super secure, they even withstood the delivery driver setting them upside down when they were dropped off. I wat... See more

Product that was ordered is not at all what was advertised. 5 foot tall trees that are pencil thin and died right away. In order to warranty them, I had to pay $90 in shipping and what arrived were he... See more

I was told the plants I was purchasing would be at least 27” tall and they were about 16”. I also paid for a plant warranty. I was given a small refund that basically covered the cost of the warranty.... See more

I’d been hunting everywhere for a butterfly magnolia tree and finally found one in stock at Gardens Goods Direct. The box arrived a little banged up from shipping, but thankfully they’d packed everyth... See more

I received two dead dried out midnight marvel hibiscus. I was communicating with Amelia Owens and sent pictures she requested. After sending the pictures showing no life in the plants I not received a... See more

This was a one time occurrence. I live in another state and chose to send a gift certificate to a friend in Cullman, AL whose mother had just died and i was unable to attend the service. The had jus... See more

Not only did they have the exact plant I had been hunting for, but they had multiple size options at very reasonable prices. I had never ordered plants online but took the chance because these particu... See more