Giordano Wines Reviews 13,150

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the reasonable prices and high quality of the products, including wines and gourmet delicacies. Many consumers highlight the wide selection of wines, spirits, and foodstuffs, including unique items not commonly found outside of Italy. The ordering process is generally considered easy and straightforward. However, some consumers have mixed feelings about the delivery service and order fulfillment. While some reviewers report good delivery times and proper packaging, others mention delays between ordering and dispatch, sometimes without proper communication. A few reviewers have reported issues with the delivery company, including long delivery times and lack of communication. Despite these concerns, many customers have had positive experiences with the company over several years and would recommend it.

Based on these reviews

Rated 4 out of 5 stars

I love the wines and the very reasonable prices. The only downside is the time between ordering and delivery. It can be several weeks, and without much communication to keep you updated. The wines alw... See more

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Rated 4 out of 5 stars

Good delivery time. Would bev5 star but the giordano website let's you edit delivery address then reverts to the old address. Using postcode drop downs do not always give an accurate address ours some... See more

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Rated 4 out of 5 stars

Good everyday-guzzling wine at bargain-basement prices but also decently-priced higher quality wines available too. The gourmet delicacies are good value and high standard as well as being hard to f... See more

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Rated 4 out of 5 stars

Ordered a special offer from Giordano, including mixed red, white and rose wine as well as some Italian speciality foods. Overall, good value with reasonable or good wines. My only negative experience... See more

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Rated 5 out of 5 stars

Used four times now: once for myself and three times as gifts for family. Always been great; you can agree delivery times ahead and that is very useful for gifts. The produce has been very good and... See more

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Rated 5 out of 5 stars

For whatever reason and I don;t know but initially a 10 day delay in transfering to the courier . I then made contact to complain and Giordano pulled out all the stops and the box which was quite lar... See more

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Rated 5 out of 5 stars

Always a nice selection to choose from some i like more than others but hey that's wine for you. Good service reasonable p&p if not free on some offers. Well packaged delivered by Yodel and great comm... See more

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Rated 5 out of 5 stars

I recently came across the Site on the Web. I like Full Bodied Red Wine & also have 2 Friends with Similar Tastes. I subsequently purchased 6 Different Wine Cases & 12 other Bottles with High Awards.... See more

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Rated 5 out of 5 stars

We are enjoying Giordano's wine for approximately 4 years. Each our order delivered on time, and no need to say how beautiful and tasty the wine collection from local producers. My favorite is red bu... See more

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Rated 5 out of 5 stars

Always good value & good wines to suit a variety of occasions. I usually buy a mixed box & each bottle has always been exactly right. They arrive well packaged & I am kept informed of delivery detail... See more

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Rated 5 out of 5 stars

Giordano always send interesting offers by email. I don't treat them as spam. The wine is delivered fairly quickly. It's generally quite drinkable. I've made several purchases. I don't live on ma... See more

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Rated 1 out of 5 stars

I ordered a case of wine in early December for Christmas. A week before Christmas, I rang up to be told my order had not been processed, but it would be given priority. It finally arrived on 22nd Jan... See more

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Rated 5 out of 5 stars

Easy to order these lovely wines. Arrived very quickly and as per usual, very well packaged. Giordano have some great deals quite often that includes wines, of course, Italian delicacies and even Ita... See more

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Rated 5 out of 5 stars

The only problem is the tracking and delivery time. AllI received was a two hour slot on delivery day only checked notes to find this info and like other occasions we cannot re arrange our days to s... See more

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Rated 3 out of 5 stars

You are fantastic as always but... Yodel are a pain. I have the app, our address includes 'what three words' despite this the driver could not find us. It's annoying watching a delivery get closer an... See more

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Rated 5 out of 5 stars

Looking at the choices available in the Giordano range of Wines 🍷, though almost every Wines are readily available, I chose the selection of white and rose collection. I chose this collection as... See more

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Rated 5 out of 5 stars

I’ve made about a dozen orders (with Giordano) over the last 2 years or so. These have been a mix of themed sets/boxes and pick your own. I find the wine is really good quality and these days, some ar... See more

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Rated 3 out of 5 stars

A note from Giordano raised expectations of a delivery date based on the announcement that the parcel was about to be passed onto the courier. The status remained unchanged for over a week raising co... See more

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Rated 1 out of 5 stars

I ordered 2 boxes of wine the week before Easter and they still haven't arrived. I received 1 email from you last week saying you were experiencing high order levels and would send me my boxes asap.... See more

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Rated 1 out of 5 stars

I ordered "mystery case" My payment was seized at once despite recent confession, after a month of zero communication that there is a "lack of product." They even charged for non/slowboat delivery!... See more

Rated 1 out of 5 stars

I ordered a case with an Easter pack of food. I thought it would reach me in time (ordered 2 weeks before Easter weekend) but it didn't arrive until 2 days after Easter by which time my visitors had... See more

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Rated 1 out of 5 stars

order was submitted 13 december 2025, thinking i would be clinking glasses by christmas or at worse new years day. order eventually delivered 3 January 2026 just in time for festivities to end. initi... See more

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Rated 1 out of 5 stars

Ref 321761 - I received a case of 15 mixed reds, 5 wines x 3 bottles of each. I expected Italian wines but 3 (i.e. 9 bottles) were undated and of mixed EU origin. I have been stalled for over a fortni... See more

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Rated 1 out of 5 stars

Received inedible chocolates. Order GB-13568587 4/11/25 Order GB-13509493 17/10/25 With other items, orders included 9 boxes Gianduiotti. (Al.ost £60 for chocolates!). Only after opening... See more

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Rated 1 out of 5 stars

I ordered 12 'Mystery Reds' on Sunday 6th April. Now, nearly3.5 weeks later I am still awaiting delivery, with NO DEFINITE DELIVERY DATE given to me. I am totally disgusted by this, & will be seriou... See more

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Rated 4 out of 5 stars

Good wine at good prices. Some of the food parcels are better value than others. Dropped a star because we really could do with delivery notification earlier ( not on the same day) so we can ens... See more

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Rated 1 out of 5 stars

The produce is lovely. But it arrived so late, even though web said 'order in time for Christmas '. When I realised it hadn't even left the supplier, I tried to cancel as these were Christmas gifts. G... See more

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Rated 4 out of 5 stars

Bought some Lambrusco; the quality is excellent for a very, very affordable price. Lambrusco, a beaujolais, is the only wine that does not interfere with my digestion. It is not a 5-star only because... See more

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Rated 1 out of 5 stars

Haven't9 received my order. Order now arrived but again 1 bottle short in 1 box. Second time this has happened. Your quality control nd packing needs looking into Please ammend and forward bottles... See more

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Rated 1 out of 5 stars

We ordered a case of wine for my Brother in law for Christmas. The website said it would be delivered in time for Christmas but by Christmas it hadn't even been dispatched. No email saying that it... See more

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Rated 2 out of 5 stars

From placing the order to the day of delivery was far too long. There was next to no communication to let me know when to expect it, up until the day it arrived. And that was just a 2 hour window. I... See more

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Rated 5 out of 5 stars

Delivery was good timing but it would be better if there is an expected date given once the order is confirmed. The wines are really good everyday drinking and excellent value. Merry Christmas Team Gi... See more

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Rated 2 out of 5 stars

Took nearly 2 weeks to deliver chasing emails ignored, cost of wine and delivery seems expensive for what it is If they do say 14 days on the website they do it in the smallest possible print. The... See more

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Rated 4 out of 5 stars

Even though the price has crept up, the reds are still really good if you get a box. There are never any complaints from friends but I nearly didn't bother this Christmas, the only reason being that Y... See more

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Rated 5 out of 5 stars

Ordering was easy. Delivery was free and quick. Wine came in sturdy boxes and well packed/protected. Lambrusco is top notch. Open a bottle and it's like being in an Italian wine cellar. Same scent of... See more

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Rated 5 out of 5 stars

Great wine at great prices and speedily delivered. I thoroughly enjoyed the wine over the Christmas period, and it was bought at a bargain price. I would highly recommend Giordano wines if you are loo... See more

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Rated 5 out of 5 stars

Ordering from Giordano Wines is straightforward, with plenty of choice. Delivery is from Italy so be prepared for a slightly longer wait for delivery than from UK. We ordered some "real" Prosecco, t... See more

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Rated 4 out of 5 stars

We received our delivery from Giordano on Tuesday 16th December. Unfortunately we were out when our delivery arrived but, the courier left our package at the back door. My only complaint would be that... See more

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Rated 1 out of 5 stars

Had my first delivery yesterday priced at £59.99 for 8 bottles of wine with food and a knife set. What I received was 12 bottles of Prosecco, 3 of one type, 3 of another and 6 of another priced at... See more

Company replied


Company details

  1. Food, Beverages & Tobacco

Written by the company

Quality Italian wines available direct from Giordano. The best regional red wines and white wines, plus authentic food and wine hampers and gift baskets.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

13K reviews

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Rated 4 out of 5 stars

4th 0rder delivered to wrong address

This is my 4th 0rder from Giordano. When I received my order confirmation I realised that they had used my old address despite having changed in on their website. I contacted customer service and advised the problem. I was told there were website issues but assured me that Yodel would be advised. Giordano failed to do that and the wine was still delivered to my old address. Fortunately I was able to collect it, but with out reassurance that my orders will be sent to my home address I will have to make alternative arrangements. Giordano wines are good and I use them as gifts for family and friends, but I do not need the hassle so Giordano get your act together.

12 February 2026
Unprompted review
Rated 5 out of 5 stars

Just received a discount voucher…

Just received a discount voucher following my disappointing delivery of the wrong wines. Really helpful customer service personnel. I prefer red wine and have never been disappointed with quality and price but received mixed case in error.

10 February 2026
Unprompted review
Giordano Wines logo

Reply from Giordano Wines

Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)

Rated 5 out of 5 stars

Excellent presentation

Excellent presentation, first class wines and sensible prices. Great offer!

20 January 2026
Giordano Wines logo

Reply from Giordano Wines

Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)

Rated 5 out of 5 stars

Great wine at reasonable prices, brilliant service and reliability

Always a nice selection to choose from some i like more than others but hey that's wine for you. Good service reasonable p&p if not free on some offers. Well packaged delivered by Yodel and great communication on delivery time

18 January 2026
Giordano Wines logo

Reply from Giordano Wines

Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)

Rated 5 out of 5 stars

Good value

Good value, nice wines to your door

18 January 2026
Giordano Wines logo

Reply from Giordano Wines

Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)

Rated 5 out of 5 stars

Great value; easy to deal with

Great value from a company easy to deal with.

I have never seen their wines advertised at other than sale prices. If I needed to pay "full price", the value aspect may disappear.

18 January 2026
Giordano Wines logo

Reply from Giordano Wines

Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)

Rated 4 out of 5 stars

Very drinkable

Would have been 5 but the delivery turned up without notice

16 January 2026
Giordano Wines logo

Reply from Giordano Wines

Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)

Rated 5 out of 5 stars

Top wine company

Always efficient,quick,well-packaged,good wines.

17 January 2026
Giordano Wines logo

Reply from Giordano Wines

Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)

Rated 5 out of 5 stars

Always great products and delivery

I've been ordering for more than a quarter of a century - always great products and delivery. But when will cotechino sausage be back?

16 January 2026
Giordano Wines logo

Reply from Giordano Wines

Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)

Rated 5 out of 5 stars

Good value

Good value wines and prompt delivery

15 January 2026
Giordano Wines logo

Reply from Giordano Wines

Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)

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