Givebutter Reviews 262

I love that GiveButter is free for the nonprofit. The features are easy to use and most are free. Until now, our organization has only used the free version and have raised over $36,000 since June 2... See more

WE have been a client for 3 years now and learn something new each year. AS we get to know the app we find it more and more usefull. This year discovered how handy the CSV downloads were to organizi... See more

An amazing and truly free way of managing donations. The platform is beautifully designed and integrates effortlessly with our website, while also managing to not look out of place. Donors love the ne... See more

Last Saturday morning, Dec. 27, we learned why we have had no luck extracting our funds from Flipcause since May. They were served a cease and desist order and filed bankruptcy last month. Scary stu... See more

This service is very difficult for folks (especially people not native to apps) looking to bid on silent auction prizes.The teeny tiny arrow pointing towards more items to bid on, makes it easy to mis... See more

We are very happy with Givebutter. This is the fourth platform we've tried and while there are changes I'd like to see (like team pages looking different than campaign pages), we think it outshines th... See more

GiveButter gives our small non-profit everything we need to engage our audience and grow our revenue. This is our organization's first CRM, email channel, and Ways to Give page. We greatly appreciate... See more

Givebutter makes it SO EASY to start an important campaign - like when we celebrated my mom's birthday - and raise hundreds of dollars within hours. The staff cares about their customers and the Help... See more

Givebutter is an amazing company to work with on fundraising. They are responsive to needs/questions with their 24/7 on line chat. They listen to us users when requesting changes to make our lives e... See more

Givebutter is the best! Wish we would have switched sooner! Their Success Managers and Support team are friendly, knowledgeable and responsive. The platform itself is everything we need it to be and m... See more

The most impressive aspect of Give Butter is their outstanding customer service--available at all times. In a long email thread, when one rep became otherwise occupied, another rep would pick up the... See more

I used Give Butter years ago for a Christmas fundraiser ….& honestly forgot that I had set it up. When I went back in, I was amazed at all the great improvements. Honestly they have taken out the admi... See more

Givebutter fees are deceptive for the bidder. They clearly inform you that there is a 2.9% credit card fee and a .30 transaction fee. What they do not make obvious to the bidder is that they add a sig... See more

Givebutter was easy to use from an admin standpoint. The user experience was top notch - no complaints from anyone. The only issue we had was when tickets which were purchased were canceled, it was ha... See more

Be very careful using this service. They have a "tip" Givebutter feature where you're not donating to your cause, you're giving Givebutter money. If you hate tipping culture already, this is a new lev... See more

"Chat Help" Rita is a TREASURE!! What a wonderful spokesperson for Givebutter! You're lucky to have her, as she is amazingly patient, understanding, friendly, knowledgeable, and professional. We just... See more

This is our second year using Givebutter for our fundraising. Each year we want things a little different and unsure of how to go about. We email support and they are giving us solutions and assisti... See more

GiveButter has the best customer service ever! I am no whiz at handling tech stuff but they are so clear and patient. Sometimes I feel like I am actually talking to the "human agent" who is helping m... See more

We absolutely love Givebutter for its seamless interface. Our donors are so grateful and eager to give when you have an easy to use and reputable platform. We also greatly appreciate the fee structure... See more

After 34 years as a nonprofit, we finally needed to ask for help for one of our faithful volunteers. We had never used an online service for our NGO. The platform was easy for this nearly 80-year-old... See more

I consistently get the help I need through the AI bot but when additional assistance is required, the customer service is always amazing. Rey took care of my needs today and made it look so easy. When... See more

Joyce was absolutely wonderful and grabbed the problem by the horns and immediately fixed the problem. I'm still unclear was to what I was doing wrong and I read the tutorial so many darn times. I d... See more

I’m new to using Givebutter, and I have to say the customer service has been outstanding. From the very beginning, every interaction has been helpful, friendly, and patient. They’ve taken the time to... See more

I have had nothing but positive experiences overall. Everyone associated with your platform from my initial Account Executive (Brent), to the Customer Success Manager (Kasey), to the Customer Suppor... See more

We have found Givebutter to be a good service. The fee structure is great and the nonprofit centric communications is helpful. As a church, it is tough not having the option for weekly giving for my d... See more

The chat feature has been a lifesaver for me. Everyone is very responsive and has helpful information. Our non-profit has used a different platform for event/auction fundraising in the past, but we ar... See more

I'm new to this platform but it seems so far to meet the needs of our small non profit organization to start working with our donors and developing the way we do it - campaigns, tracking, interactions... See more

GiveButter has the very best chat support of any tool or software I've ever used. Even their AI bot is good! But if you have something more complicated, you'll get a helpful, friendly person on the... See more

Do not work with GiveButter. They have a shady deal with Stripe where they get a cut of the processing fees (as you can get 2.2% directly with Stripe but 3.5% with GiveButter). Their migration process... See more

Givebutter has turned out to be a super tool for my local run for school committee. The software is very easy to use and the support staff is easily accessible. They have helped my staff set up 2 succ... See more

They Didn't even allow me the chance to use the platform without deleting my account and blocking me from their website. No explanations, no feedback just complete removal. Honestly the only time i've... See more

I am not a tech guru. My web developer was out of town today and we needed to integrate the platform and be ready for our fundraiser. Not only was Givebutter willing to walk step by step with me, they... See more

Givebutter and team are amazing! I've used other fundraising software... long ago... but this platform is wonderful. It's authentic, well run, awesome knowledgeable team members, and I love the ease o... See more

Easy to figure out -- but especially the HELP options are good -- either the AI chat or actually getting help from a person. Fits my needs for fundraising and event ticketing. I generally don't spe... See more

Givebutter is a lot of fun to use. What I am most impressed with is the high-quality, responsive technical assistance that comes with the free version. Every single question I've thrown at the AI bot... See more

We have been using Givebutter as a platform for a year now. The customer support is Chick-fil-A level! What do I mean? I mean, they help you quickly and with a great attitude. Also, their support reps... See more

I've used Givebutter for a couple of years now to post our online activities. They are amazing to work with and the platform is very simple to navigate. I recommend for any non-profit to engage doner... See more

Joyce made our experience great. Joyce was prompt, responsive, and diligent as we worked through a technical issue that got in the way of us leveraging Givebutter's integration with social media. Desp... See more

This is my first fundraiser for our newly registered non-profit and I am so impressed at how seamless everything is going. Whenever I needed help my questions go answered. I would highly recommend t... See more

Customer support is over and beyond helpful!! We are very small npo but working at organizing better in order to fund better. Givebutter has been there to help with any question I might have or proble... See more

Be careful! Givebutter deceptively adds on hefty donations for themselves when you process your charitable gift transactions. I paid a charity a gift of 1k and in the fine print my pressing the button... See more

GiveButter makes it so easy for our donors to support Soul of Palestine. The option to use the Text FEEDGAZANOW to 53555 option has been a super easy way for our supporters to give without any complic... See more

This has been a remarkable journey, the staff at GiveButter has been tremendous, very responsive and fast. The one perk, is how friendly and supportive of every mission. Thank you kindly, James W Je... See more

my boss transferred money from Givebutter to our bank, but I have no report as to which exact funds were transferred, so I can't reconcile with QuickBooks because I don't know how the money is broken... See more

The support staff at Givebutter have just been amazing. I had made a little bit of a complicated mess which was entirely of my own doing, they patiently helped me uncoil understanding what I had done... See more

The Givebutter team is incredibly responsive, thorough, and generous with their support! They are always happy to hear what we are trying to accomplish and make every effort to create ease and flow fo... See more

I had several people involved in an issue and all were extremely helpful, patient and willing to help problem solve the concern. It finally resulted in my being offered a work around and the concern p... See more