GraveClean Reviews 204

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Consumers consistently praise the company's service, highlighting the helpful and sensitive approach of the staff. People appreciate the high quality of the work performed on headstones, often exceeding expectations. The final product is frequently described as looking brand new, with restored lettering and thoroughly cleaned stones. Customers also feel that the company's products are fairly priced, especially when compared to other quotes. Reviewers are pleased with the overall value they receive. The team's dedication to providing excellent service and quality workmanship is a recurring theme, with many consumers expressing their gratitude and willingness to recommend the company to others.

Based on these reviews

Rated 5 out of 5 stars

Firstly, our family are all amazed at how good the headstone looks after being cleaned - none of us thought it would look so clean and fresh. We had very good communication with Lynne in the offic... See more

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Rated 5 out of 5 stars

From start to finish the team at Grave Clean have been fantastic. Lynne was great in advising me what was needed and kept in contact with me throughout the process. My relative’s headstone was, I th... See more

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Rated 5 out of 5 stars

I had two white marble graves in a dreadful state, one of which needed re-lettering. I contacted Graveclean and within a month both graves had been cleaned to a high standard. One grave had to have th... See more

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Rated 5 out of 5 stars

Just been up to my mum's grave after Graveclean sent me a message to say they had completed the reguilding of the gold lettering on her headstone. After 24 years the writing in places was almost compl... See more

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Rated 4 out of 5 stars

After a slow start due to an office move, the service provided was helpful, sensitively efficient, and, the end result, everything we wished for. Usually, dealing with a national company is something... See more

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Rated 1 out of 5 stars

I have not received this. Maybe there is no point in sending me a request to review something that you have not sent. Why not delay the review request until after delivery ? Ok, well that is not... See more

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Rated 4 out of 5 stars

The grave looks fantastic, really surprised at how well it cleaned up, work was carried out within one month of booking . I could have been better informed on the progress but otherwise very happy an... See more

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Rated 5 out of 5 stars

Graveclean made the experience of getting the headstone cleaned and the Area tidied up a stress free task. They listened to our requests and kept us well informed of the progress the stonemason wa... See more

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Rated 5 out of 5 stars

The team at GraveClean have been amazing! From when I made initial contact and spoke with Nathan about my dad’s gravestone until completion. Lynne also has been excellent at communication and... See more

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Rated 5 out of 5 stars

The service from GraveClean by far exceeded my expectations. I received a quote within minutes of requesting, questions were promptly answered, work was done soon after with fantastic results. No su... See more

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Rated 5 out of 5 stars

Lynn the manager was very reassuring throughout the whole process. She even liaised with the council to get permission and managed to reduce the admin fees by half. The grave has been restored beaut... See more

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Rated 5 out of 5 stars

I’ve signed up for Graveclean’s maintenance plan and couldn’t be happier with the service. It was such a relief to receive an email confirming the grave had been visited—no chasing, no reminders need... See more

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Rated 5 out of 5 stars

From the initial phone conversation with a lovely lady , to the quote and then the work being carried out . It was all done very clearly explaing each step in plain English. Keeping in contact via E... See more

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Rated 5 out of 5 stars

Very pleased with the service and communication throughout this transaction. The Gravestone looks so much better now that the lettering has been renewed. Will definitely use you again soon for my Gran... See more

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Rated 5 out of 5 stars

An amazing service from start to finish. My dad's grave was unfortunately vandalised along with others in the cemetery with black spray paint. The silver lettering was badly affected and for ov... See more

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Rated 5 out of 5 stars

Can’t recommend this company highly enough. I was blown away by how good my dads headstone looked after it was cleaned.It has been neglected over the years as my elderly mum can’t get to the graveyar... See more

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Rated 5 out of 5 stars

This company were a pleasure to deal with, they were friendly, professional, respectful and did a wonderful job on my son's headstone, they kept us informed by phone and email through the processes... See more

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Rated 5 out of 5 stars

A huge thank you to Lynne and the team!! I requested for the lettering to be redone on a family grave. The team reviewed the grave, cleaned this and then come back to me with some recommendations (whi... See more

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Rated 5 out of 5 stars

Really great service,did exactly what they said on the tin.headstone now gleaming. fully appreciated by the whole family, took a little longer than advertised but the weather played a big factor in t... See more

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Rated 5 out of 5 stars

The lady I spoke with was just so kind and helpful, and I dealt with the same person each time which I liked. The headstones look absolutely amazing and made me feel very emotional when I saw the... See more

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Rated 5 out of 5 stars

Me and my mum would like to thank you all so much at GraveClean and please pass our thanks onto the gentlemen or lady who carried out the work too. You have all be fantastic, patient and very... See more

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Rated 5 out of 5 stars

Would highly recommend Graveclean! What a huge difference to our loved ones memorial! We as a family are extremely pleased with the results….. we did not have to wait long for the work to be completed... See more

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Rated 5 out of 5 stars

Work carried out in a professional manner with superb results. Couldn't have asked for more. Was a little sceptical about paying the full amount up front but in hindsight there was no issues whatsoev... See more

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Rated 5 out of 5 stars

What a relief to have such care taken of our loved ones' memorial - rather too far away for us to visit now. A helpful, prompt and effective service, with a nice photo of work done as requested - such... See more

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Rated 5 out of 5 stars

Having engaged this company to restore and clean a stone that has been in place since 1961 I am absolutely stunned at the end result. Overwhelmed at such a fantastic job that has resulted in the memor... See more

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Rated 5 out of 5 stars

I booked Grave Clean to clean my family grave stone which was first used over 100 years ago . From my first conversation with Lynne I could tell that she understood the service I wanted and embodied p... See more

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Rated 5 out of 5 stars

From start to finish we have nothing but praise for this Company & all those involved. From the ladies in admin who were so lovely & helpful to the guy that did all the hard work & believe me he had... See more

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Rated 5 out of 5 stars

Extremely friendly customer care who work with you. Excellent technician who did a fabulous job on restoring my family's gravestone - someone who went back, when he didn't have to, to ensure the job w... See more

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Rated 5 out of 5 stars

I contacted Gravestone to clean a headstone which has been in situ for 51 years. It was in a deplorable state. The whole process of ordering and arranging was so easy and dealt with in an extremely s... See more

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Rated 5 out of 5 stars

I was very touched and emotional when sent the phots of the cleaning of my mums nans and unckes headstone. It was amazing and beautiful. My mum would be delighted. Work completed in a timely fashion... See more

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Rated 5 out of 5 stars

Absolutely thrilled with the results - our parents grave looks as good as new. Lovely people to deal with and will definitely use them when our grandparents grave needs attention. Five star servic... See more

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Rated 5 out of 5 stars

I wanted to get my great-grandparents' headstone cleaned up because after 60 years in the graveyard their names were hardly visible under the dirt. This meant a lot to me as I had recently lost my gra... See more

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Rated 5 out of 5 stars

Very happy with the excellent service provided by GraveClean - from the telephone conversation with Lynne to discuss our requirements, to the actual work on the grave. The work was completed sympathet... See more

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Rated 5 out of 5 stars

They did a phenomenal job with the cleaning and I am so pleased to have found this company! Thank you. The customer service was both friendly and respectful, at the beginning there was good communicat... See more

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Rated 5 out of 5 stars

This company really care about the service they are providing. Their communication is excellent. They completed the work within the promised timescale. They were very reasonably priced in comparison t... See more

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Rated 5 out of 5 stars

Grave Clean, absolutely amazing, thank you all for your help and support to all involved, Lynne, Helen, Nathan and Tyler, mom's grave looks great, clean and the lettering now readable. This is t... See more

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Rated 5 out of 5 stars

Graveclean did a superb job refurbishing our late son's memorial stone. We lost Richard 17 years ago and his stone had worn with the weather over that time. We got it back yesterday and it looks gr... See more

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Rated 5 out of 5 stars

Great service. We were kept well informed. What I thought was a stone headstone and almost unreadable ended up being a marble headstone ! We also had the engraving repainted. Excellent - should be go... See more

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Rated 5 out of 5 stars

I have just been to visit my Dads grave to see the relettering that Graveclean completed last week and I am so pleased with it. It has come up really well and looks lovely. I would like to thank every... See more

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Rated 5 out of 5 stars

We had a delightful experience dealing with Lynne who made sure everything went smoothly in a timely manner. Her team carried the work as promised and I would recommend anyone for their service.

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Rated 5 out of 5 stars

wow wow wow the great team at Graveclean have just restored my late Grandparents headstone and surrounding area, for years I thought the headstone was a grey colour in fact it is white. The restoratio... See more

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Rated 5 out of 5 stars

We are very happy with the result of the Re-Lettering of our Grandads/Grandmothers Headstone. All the original lettering had come off over the years but thanks to the fantastic service provided we are... See more

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Company details

  1. #5 of 6 best companies in Stonemason
  2. #3 of 4 best companies in Cemetery

Written by the company

GraveClean provides compassionate, reliable, and expert memorial care across England and Wales. We specialise in professional headstone cleaning, lettering restoration, re-gilding, and monthly care plans – helping families preserve the dignity and memory of their loved ones. Our services are tailored for people who may not be able to visit the grave regularly, with photo updates, SMS notifications, and a respectful, trustworthy team. We are proud to be trusted by thousands of families across the UK. From one-off restoration to long-term maintenance, Grave Clean offers flexible, caring support you can count on. 🕊️

Our work is guaranteed

No hassle guarantee

No hassle guarantee
At GraveClean, we take pride in the quality of our work and the respect we show to every memorial we care for. That’s why we guarantee Satisfaction Assurance – If you’re not happy with the result, let us know within 14 days and we’ll return free of charge to put it right. Safe & Professional Methods – All work is carried out using gentle, industry-approved techniques to protect the memorial. Peace of Mind – We’re fully insured and all permits and permissions are handled by our office team.

Contact info

4.8

Excellent

TrustScore 5 out of 5

204 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Fabulous Service 5 ⭐️

GraveClean have been caring for my family’s grave for 2 years now. I have photos sent to me from Lynne to show me what has been done and the grave always looks immaculate. Thank you team x

5 February 2026
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Reply from GraveClean

Thank you so much for your lovely review and for trusting us to care for your family’s grave over the past two years.

It’s wonderful to hear that the updates and photographs from Lynne have given you reassurance, and that the memorial continues to look immaculate. Ongoing care is something we take great pride in, so your feedback means a great deal to the whole team.

Thank you again for your continued trust.

Rated 5 out of 5 stars

Wonderful service and amazing results

Wonderful service and amazing results

5 February 2026
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Reply from GraveClean

Thank you for your kind words.

We’re delighted to hear you were pleased with both the service and the results. Providing a professional experience and delivering visible improvements to every memorial is always our priority.

We truly appreciate you taking the time to leave a review.

Rated 5 out of 5 stars

Very pleased with my dealings with…

Very pleased with my dealings with GraveClean and also with the end result . A huge improvement on my parents' headstone. Many thanks

29 January 2026
Unprompted review
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Reply from GraveClean

Thank you, Malcolm, for your kind feedback.

We’re very pleased to hear that you were happy with both your experience dealing with us and the final result. Knowing that we’ve been able to make such a positive improvement to your parents’ headstone means a great deal to the team.

Many thanks for taking the time to share your review.

Rated 5 out of 5 stars

A good job done

A good job done

28 January 2026
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Reply from GraveClean

Thank you, Mr Stephens, for your review.

We’re pleased to hear you were happy with the work carried out. Providing a high standard of care on every memorial is always our priority.

We appreciate you taking the time to leave your feedback.

Rated 5 out of 5 stars

Great service

Great service, kept in touch via email. Before & after photo which was really good to see the difference. Only thing we did not realise was the charge the council made on top, which was nearly 3/4 of the price of the clean. Recommend totally.

3 February 2026
Unprompted review
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Reply from GraveClean

Thank you for your review and for recommending us.

We’re pleased to hear you were happy with the service, our communication, and the before-and-after photographs — we know how important it is to see the difference, especially if you can’t visit in person.

We also appreciate your comments regarding the council charge. Where a local authority applies a separate permit or supervision fee, this is set entirely by the council and paid directly to them. We do actively question these charges and, wherever possible, ask councils to waive or reduce them, as we don’t always feel they are fair or proportionate. Unfortunately, the final decision always rests with the council.

Thank you again for your trust and kind recommendation.

Rated 5 out of 5 stars

Great company

Great company to deal with and excellent communication. Service was very reasonable priced. They made a superb job of cleaning and restoring lettering on my beloved father's grave. Very highly recommended.

2 February 2026
Unprompted review
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Reply from GraveClean

Thank you, Lynn, for taking the time to leave such a thoughtful review.

We’re really pleased to hear that you found our communication clear and the service good value. Looking after a loved one’s memorial is always personal, and it means a great deal to us that you were happy with the cleaning and restoration of your father’s grave.

Thank you for trusting us with something so important, and for your kind recommendation.

Rated 5 out of 5 stars

Very professional and easy to deal…

Very professional and easy to deal with, more than pleased,thank you.
I highly recommend.

30 January 2026
Unprompted review
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Reply from GraveClean

Thank you, Helen, for your kind words.

We’re delighted to hear that you found us professional and easy to deal with, and that you were pleased with the outcome. Your recommendation means a great deal to the whole team.

Rated 5 out of 5 stars

I can't believe the difference

I can't believe the difference it has made to the appearance of the stone. Graveclean have done a fantastic job.

28 January 2026
Unprompted review
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Reply from GraveClean

Thank you, Lesley, for your lovely feedback.

We’re so pleased to hear how much of a difference the restoration has made to the memorial. Knowing that you’re happy with the result is exactly what we aim for, and we’re grateful you trusted GraveClean with such important work.

Rated 5 out of 5 stars

An incredible and quick service

An incredible and quick service! They really put me at ease with using the what3words app!

Would 100% recommend this company as they have taken great care of my Grandparent's grave!

26 January 2026
Unprompted review
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Reply from GraveClean

We’re really pleased to hear that you found the service both quick and reassuring, and that using what3words helped make everything straightforward. Taking great care of your grandparents’ grave is something we approach with real respect, so it’s lovely to know that came across.

Rated 5 out of 5 stars

Excellent professional service

From start to finish the team at Grave Clean have been fantastic. Lynne was great in advising me what was needed and kept in contact with me throughout the process. My relative’s headstone was, I thought, beyond repair with years of ground in dirt and lettering missing, however now looks like new, the stone is completely cleaned and the lettering restored. We couldn’t be more happier with the result and would recommend Grave Clean to anyone.

21 January 2026
Unprompted review
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Reply from GraveClean

Thank you for your review, Gillian.

We’re really pleased to hear how supported you felt throughout the process and that Lynne’s guidance and communication made everything clear from the outset. It’s especially rewarding to know the memorial exceeded your expectations and now looks like new again.

Thank you for trusting GraveClean with your relative’s headstone and for recommending our service — it’s very much appreciated.

Rated 5 out of 5 stars

From the initial phone conversation…

From the initial phone conversation with a lovely lady , to the quote and then the work being carried out . It was all done very clearly explaing each step in plain English. Keeping in contact via E mail and sending pictures of the completed work . Very happy with everything .

22 December 2025
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Reply from GraveClean

Thank you for your review, Kelly.

We’re really pleased to hear everything was clearly explained from the first call through to completion, and that the communication and photographs helped keep you informed along the way.

Thank you for choosing GraveClean — we’re glad you were happy with the whole experience.

Rated 5 out of 5 stars

We had a delightful experience dealing…

We had a delightful experience dealing with Lynne who made sure everything went smoothly in a timely manner. Her team carried the work as promised and I would recommend anyone for their service.

9 January 2026
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Reply from GraveClean

Thank you for your kind review, Neesar.

We’re pleased to hear you had a smooth experience and that everything was completed as promised. Lynne will really appreciate your feedback, and we’ll be sure to pass it on to the wider team as well.

Rated 5 out of 5 stars
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Reply from GraveClean

We’re pleased to hear you were happy with both the service and the delivery. We really appreciate you taking the time to share your feedback and for choosing GraveClean.

Rated 5 out of 5 stars

A huge thank you to Lynne and the…

A huge thank you to Lynne and the team!! I requested for the lettering to be redone on a family grave. The team reviewed the grave, cleaned this and then come back to me with some recommendations (which was so perfect.) They were so professional and more importantly, knowledgeable to what was needed. A lot of people don’t know how to properly take care of graves so it was a pleasure to be able to trust GraveClean to do this for us

5 January 2026
Unprompted review
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Reply from GraveClean

Thank you for your kind words, Emily.

We’re really pleased to hear you felt confident in our recommendations and that the team’s approach came across as professional and knowledgeable. Taking the time to assess a memorial properly and advise on what’s genuinely needed is an important part of what we do.

Thank you for trusting GraveClean with your family grave, and for taking the time to share your experience — it’s very much appreciated.

Rated 5 out of 5 stars

I cannot thank the team enough for…

I cannot thank the team enough for their reassurance, professionalism, quality of work, prompt responses, and excellent communication. Have already recommended Grave Clean to friends and family, and will continue to. Thank you all. Katherine.

7 January 2026
Unprompted review
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Reply from GraveClean

Thank you for your lovely review, Katherine.

We’re really pleased to hear you felt reassured and well looked after throughout, and that our communication and workmanship met your expectations. Recommendations to friends and family mean a great deal to us, so thank you for doing that.

We truly appreciate you choosing GraveClean and taking the time to share your feedback.

Rated 5 out of 5 stars

Would never have believed a headstone could look so good

I wanted to get my great-grandparents' headstone cleaned up because after 60 years in the graveyard their names were hardly visible under the dirt. This meant a lot to me as I had recently lost my grandmother, their daughter. She had wanted to be buried with them but logistically this wasn't possible. I felt like the next best thing to do would be to make sure their headstone looked like new again. I had no idea where to start with this but Lynne at GraveClean talked me through the process before I decided. Then she handled everything, from informing the church, to finding the cleaner. I didn't have to do anything. The before and after photos are stunning and I am so happy my great-grandparents' grave now looks cared for again. I feel like they would be touched and so would my grandmother.

22 December 2025
Unprompted review
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Reply from GraveClean

Thank you for sharing this, Alice.

We’re very grateful you trusted GraveClean with something that clearly meant so much to you. Restoring your great-grandparents’ memorial after so many years, especially in light of your recent loss, is exactly why we take such care with the work we do.

We’re pleased that Lynne was able to guide you through the process and handle everything on your behalf, and that the before-and-after results gave you the reassurance you were hoping for. Knowing the memorial now looks cared for again and brings you some comfort means a great deal to our whole team.

Thank you again for choosing GraveClean and for taking the time to leave such a thoughtful review.

Rated 5 out of 5 stars

Very pleased with the service and…

Very pleased with the service and communication throughout this transaction. The Gravestone looks so much better now that the lettering has been renewed. Will definitely use you again soon for my Granparents grave. Can’t thank you enough.

16 December 2025
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Reply from GraveClean

Thank you for your review, Glenys.

We’re really pleased to hear you were happy with the service and communication, and that the renewed lettering has made such a difference to the gravestone. We’d be glad to help again when you’re ready to arrange work on your grandparents’ memorial.

Thank you for choosing GraveClean and for your kind feedback.

Rated 5 out of 5 stars

Excellent product

Excellent product, good customer service and prompt delivery, many thanks.

30 December 2025
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Reply from GraveClean

Thank you for your review, Andrew.

We’re pleased to hear you were happy with the product, customer service, and delivery. Thank you for choosing GraveClean and for taking the time to share your feedback.

Rated 5 out of 5 stars

I was very touched and emotional when…

I was very touched and emotional when sent the phots of the cleaning of my mums nans and unckes headstone. It was amazing and beautiful. My mum would be delighted.
Work completed in a timely fashion and i was updated on a regular basis as to progess.
Very professional service and i thank you from the bottom of my heart

30 December 2025
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Reply from GraveClean

Thank you for sharing this with us, Karen.

We’re truly pleased to hear how much the finished memorial meant to you and your family. Knowing the photographs brought comfort and that the result would have made your mum proud is incredibly important to us.

We’re glad you felt well informed throughout and that the work was completed professionally and in good time. Thank you for trusting GraveClean with something so personal, and for taking the time to leave such a heartfelt review.

Rated 5 out of 5 stars

Excellent Cleaning

Firstly, our family are all amazed at how good the headstone looks after being cleaned - none of us thought it would look so clean and fresh.
We had very good communication with Lynne in the office who arranged the work.
The price for the cleaning work is very reasonable, especially as other quotes were a lot higher.
Overall an excellent experience with a great outcome.

29 December 2025
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Reply from GraveClean

Thank you for your review, Nigel.

We’re really pleased to hear how impressed you and your family were with the result, especially after not expecting it to come up so clean and fresh. It’s also good to know the communication and pricing met your expectations — Lynne will appreciate your kind words.

Thank you for choosing GraveClean and for sharing your experience.

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