Like others have said the oat boost flapjacks are half the size of the packaging. Deceptive. Scummy tactics. Won't be buying again and will remember the name .
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I bought a packet of Graze Cherry Bakewell Oat Boosts. They are disgusting and after trying two, I have thrown the rest of the packet away, having literally had to spit them out of my mouth. They tast... See more
Been buying their flapjacks for years. The quality went severely downhill in the past year when they replaced their flapjacks ingredients with vegetable oil. Ruined the texture and flavour. Also, the... See more
I've really liked receiving a weekly box. Came to the office and gave something nice to munch on when the need arose. I guess this is part of the intention behind the name. Maybe a bit pricey but t... See more
Company replied
Company details
About graze.com
Written by the company
We all love food and wanted to get a lot more out of our snacking. So we started inventing snacks that showed off health's more pleasurable side, and working on the best way to get them to busy foodies like us.
We've now catered to over 5,000,000 grazers across both sides of the pond (graze USA est. 2013) - and as of summer 2015, we're in stores in the UK too!
Aside from snacks, we're also proud founders of our very own charity. We're passionate about where food comes from, including the impact on the people involved. When graze was started, so was the graze School of Farming, made to support and develop a sustainable farming community in rural Uganda.
Contact info
United Kingdom
- www.graze.com/help
- graze.com/uk
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Like others have said the oat boost…
Like others have said the oat boost flapjacks are half the size of the packaging. Deceptive. Scummy tactics. Won't be buying again and will remember the name .
Graze Cherry Oat Boosts are disgusting
I bought a packet of Graze Cherry Bakewell Oat Boosts. They are disgusting and after trying two, I have thrown the rest of the packet away, having literally had to spit them out of my mouth. They taste stale and rancid, as if the ingredients were stale before they were made. The best before date is 29 April 2026, so they are in date.
I gave it 2 stars because it’s tasty
I gave it 2 stars because it’s tasty! Otherwise it’s not healthy as it looks like. You should read the ingredients and very sweet. End on the day 4 bits and the price is just a rip off. Only now after reading what’s in it I gave it up. Waitrose 2.75 other place 2.90 yes can be on sale also ! Not value for money and not healthy!
Wanted to start my subscription again…
Wanted to start my subscription again to receive the weekly graze boxes but they don't do this anymore.
Not as good as they used to be and they…
Not as good as they used to be and they stopped selling cheese cashews which were amazing
Graze -peanut butter oat boosts now…
Graze -peanut butter oat boosts now taste terrible.
Deceptive packaging...
I came on here to report deceptive packaging on 'graze oat boosts' and found two virtually identical complaints on the first page. As 'HA Customer' points out, by the time you get through the box and the individual wrappers, the actual product is two bites, at best.
I really don't know why companies do this. Yes, they save money, but they must also lose customers in the process. Indeed, I will never buy another 'graze' product.
Deceptive packaging - small portions
Very deceptive packaging compared to the size of the actual product. The outer box only actually half filled, and then the wrapper for the individual oat bar product around 30% larger than the bar inside. Disappointing and consequently very expensive for the portion sizr
Great coffee shop
This is a delightful place to visit, and fur babies are also allowed, staff are amazing along with the food, we have been many times and had a variety of choices from the menu and can say we have never been disappointed. The coffee is the best in town, would highly recommend 😊
Excellent service delicious
I use them for nuts and snacks and they are amazing always consistent with services and quality good value I would highly recommend anyone to try it very delicious too website is easy to use 👍😊👍👍👍
Don't buy, flapjack is a 5cm x 4cm. !
Graze 'oat boosts' flapjacks are all packaging and very little product. Each 'bar' measures 5cm x 4cm which is one bite. The box measures 14cm x 11.5cm x 4cm deep, suggesting it contains bars longer than 5cm. Great if you are dieting except they are packed with sugar. I will definitely not purchase this brand again! What a con!
Overpriced and average at best
Purchased the pack of 4 flapjacks, following from the recent factory visit on BBC.
Not worth £2.75 absolutely no way, overpriced oats, nowhere near the quality expected. Never again.
Wanted to try it out and receive the…
Wanted to try it out and receive the free box advertised. It's not free, you are required to put in a credit card which immediately starts the process for your next paid box, if you cancel the paid box it cancels the free box. You have to pay for at least one box to receive the free box.
i started ordering graze around 2014…
i started ordering graze around 2014 when i started my weight loss journey. i loved getting there snacks, cant remember getting anything bad. i wanted to start my subscription back up, i got on to the site and was turned off. The site looks nothing like what im use to, you cant select much of anything. The reviews however did it for me. Graze has tanked severely. I will not restart my subscription.
Not good anymore
Not good anymore, monthly boxes are terrible. Shame, was a good company , probably sold out to a bigger corporation.
Chilli and lime nut protein nut…
Chilli and lime nut protein nut crunch.These used to be good quality. Not sure what happened - nut mixture poor, flavouring poor. Sustainable!! Even the packaging can't be recycled from home. There's plenty of choice out there. Wouldn't purchase again
No idea if parcel will ever arrive
I placed order on 2 August, money taken, but no activity for several days. Received a response from Graze on 9 August, saying my parcel was due to be collected that day. It wasn't. I can now see from other reviews I'm not alone in facing these issues. Have now said I want to cancel order, and await response. Will escalate through PayPal if I need to. Such a shame to see how Graze have gone downhill.
Graze online shop orders not being delivered.
Online shop order placed on 2nd August. Order accepted and money taken for it. No further communication from Graze so I chased up the order on 10th August via email. No direct reply but an email from Graze on 12th August saying I would be receiving a partial refund within a week as items in my order are out of stock. No mention of this in the preceeding 10 days and still no confirmation of parcel dispatch or delivery date. I emailed again 12th August. Will I get a reply to this? Or eventually get any part of my order?
Update 14/8. Reply received but order still not shipped. NB Graze is now shipping via Royal Mail with NO TRACKING. Graze is today urging customers to place new orders prior to online shop closing tomorrow - please note delivery info above and that your parcel will take weeks to arrive, whilst payment is taken with order. Beware!
Still hasn’t dispatched
A company that seems to be on the decline - it’s been 5 days and my order is still yet to be dispatched.
A big box with 4 tiny square bars which…
A big box with 4 tiny square bars which would fit in a box 90% smaller.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








