High Risk Pay Reviews 54

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

It's been a rough ride. I started out with one rep but due to technical issues was moved to Julie. She has been an absolute trooper dealing with the shenanigans. Nothing flusters this powerhouse.... See more

Rated 5 out of 5 stars

Working with High Risk Pay has been amazing! The team has quickly helped my business get approved to process credit card and ach payments. After a few month they even helped to increase my monthly p... See more

Rated 5 out of 5 stars

I can't say enough good things about my merchant advisor. From the very beginning, she has been an absolute rock, ensuring that I felt comfortable and informed every step of the way as I set up my... See more

Company replied

Rated 5 out of 5 stars

We’ve been with High Risk Pay for over 10 years. The team is very professional, knowledgeable and helpful! They provide an easy portal to schedule payments, ongoing support with chargebacks and help w... See more

Company replied

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Company details

  1. Card processing service
  2. Payment service

Written by the company

High Risk Pay is your trusted partner in navigating the dynamic landscape of high-risk merchant services. Our commitment to fairness is reflected in our transparent pricing structure, ensuring that high-risk merchants receive competitive rates without hidden fees. High Risk Pay takes pride in offering a seamless onboarding process with no setup or application fees, making it easier for businesses to get started. With years of expertise and established relationships with banks and financial institutions, High Risk Pay guarantees that your business is connected to the most reliable services in the industry. Our high-risk merchant account solutions come equipped with essential features such as chargeback management, credit card acceptance, fraud prevention, and ACH/eCheck processing. Join us in shaping the future of your business with our comprehensive, secure, and reliable payment services.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

54 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

It's been a rough ride

It's been a rough ride. I started out with one rep but due to technical issues was moved to Julie. She has been an absolute trooper dealing with the shenanigans. Nothing flusters this powerhouse. She WILL find a way to get things fixed.
If it weren't for her, this rating would be a lower rating. The people are what make the company and I hope this company values Julie!
Thank you, Julie!

5 August 2025
Rated 1 out of 5 stars

Careful with these guys

Careful with these guys, I only halfway signed up when I noticed something not right with my app. They then proceed to spam and blow you up on text, phone, and email with no respect and no regard for the potential customer.

1 May 2025
Unprompted review
High Risk Pay logo

Reply from High Risk Pay

Hi Jeff,

Thanks for the feedback – sorry to hear the experience didn’t meet your expectations. Our team made a couple of follow-up attempts after you contacted us through our website, and we opted you out of communication once you let us know you weren’t interested. We wish you the best in securing merchant services, and if you ever need help in the future, we’re here.

– High Risk Pay Team

Rated 5 out of 5 stars

Exceptional Service & Support from High Risk Pay!

I’ve had a fantastic experience with High Risk Pay! Julie has been incredibly helpful, always providing valuable resources and support whenever I need it. Their responsiveness and expertise have made managing payments seamless and stress-free. It’s rare to find such reliable customer service in this industry, and I truly appreciate their dedication. Highly recommend High Risk Pay for anyone needing a dependable merchant provider!

20 March 2025
Unprompted review
Rated 5 out of 5 stars

I am doing business with high Risk from…

I am doing business with high Risk from 4 yrs now. Ms. Julie the Company representative was helped me alot for getting the merchant as i havinga highj risk buisness . Not just at 1st stage for getting merchant after that follow up and aways been touch for any issue or any assistance ever need . she is the asset to the comany and a pillor to fare and fly too . Thanks Ms Julie

18 March 2025
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Reply from High Risk Pay

Thank you for your trust over the years! Julie is indeed a key part of our team, and we’re glad she’s been a great support. We appreciate your business!

Rated 5 out of 5 stars

Gets the job done!

My experience has been great thus far. Al is a pleasure to work with.

5 March 2025
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Reply from High Risk Pay

Thanks, Ray! Glad to hear you’re happy with the service! 👍

Rated 5 out of 5 stars

Great Support

Excellent customer service. When it comes to merchant services you need a company that will be there to support all kinds of things that happen when it comes to merchant processing. It has been 8 years they have always been there to help.

19 February 2025
Rated 5 out of 5 stars

I work with Julie

I work with Julie. She is great and is constantly checking in on us helping us get the best service and possible rates that we qualify for. Five star review definitely check her out.

14 February 2025
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Reply from High Risk Pay

Thank you so much, Taher! We’re thrilled to hear Julie is taking great care of you. We appreciate your kind words and your review

Rated 5 out of 5 stars

Always very helpful

Always very helpful. I am working with this company since last 5years.Also I would like to mention about my account manager Ms. Julie, she has been a great help whenever we had any problems with our account.

11 February 2025
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Reply from High Risk Pay

Thanks Raj for the kind words and your 5 years of trust! Glad Julie’s been a great help! 🙌

Rated 5 out of 5 stars

E&L Material Wholesale Review

Working with this group of people was one of the easiest and pleasurable tasks I have ever had to do. I had the amazing opportunity to work with Eyal, he was super consistent and always provided for me when I needed. He answered every question with confidence, knew what he was talking about, and helped me get the best deal. Even with this, the owner of the company would call me to make sure I was all good and taken care of. They really do care about their customer service and are amazing people to work with. Thank you Shico and Eyal

11 February 2025
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Reply from High Risk Pay

Thank you Eden! We’re glad Eyal and Shico took great care of you. We appreciate your kind words and support! 🙌

Rated 5 out of 5 stars

Julie is the best

Julie has provided, and continues to provide exceptional service. In my experience, representatives in this industry can be challenging to work with, but she has consistently been an excellent rep. She has gone above and beyond to ensure that all of my company's needs are met. Her honesty and reliability are truly commendable. I would not hesitate to highly recommend Julie and High Risk Pay to any business seeking merchant services.

5 February 2025
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Reply from High Risk Pay

Jason, Thank you for your trust! 🙌 We’re thrilled to hear Julie has gone above and beyond for your business. We appreciate your support!

Rated 5 out of 5 stars

If you need a merchant you need Highriskpay

I can't say enough good things about my merchant advisor. From the very beginning, she has been an absolute rock, ensuring that I felt comfortable and informed every step of the way as I set up my account. Even years later, her unwavering support continues to make a world of difference for my business.

I'm the type of person who always has a question (sometimes more than one!), and she never fails to provide me with clear and timely answers—usually within minutes. Her dedication, patience, and professionalism are unmatched.

Honestly, my business couldn't function without her expertise and guidance. It's rare to find someone who puts so much heart and compassion into their work, and she does it effortlessly. I wish more people brought that kind of positivity and care back into the world. Thank you for everything!

10 January 2025
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Reply from High Risk Pay

Thank you so much for your kind review! We truly appreciate your feedback and are thrilled to hear about your great experience. Your support means everything to us!

Rated 5 out of 5 stars

One of High Risk Pay best Account Representative (Julie)

I came to High Risk pay through my Account Rep. Julie. She has been my account rep for the last 4 years and I don't think I would be where i'm at today without her guidance. She has provided me great advice, and direction on a host of issues concerning my merchant accounts. The company has been good to me and my company, and I wouldn't want to have any other account Rep other than Julie. I solely rely on her advice and direction for any and all things Merchant related. I'm very happy with the level of service I have received for over four years now. I highly recommend High Risk Pay and having Julie as your Account Representative you wont be disappointed.

14 January 2025
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Reply from High Risk Pay

Thank you for your incredible feedback! We’re thrilled to hear how much Julie’s support has meant to you over the years. She’s truly dedicated to her merchants, and it’s great to see that reflected in your experience. We appreciate your trust in High Risk Pay!

Rated 5 out of 5 stars

Julie has been AMAZING !!!!!!!!!

Julie has been AMAZING !!!!!!!!!! I have never had a credit processing company that has took such good care of me . Julie calls me at least once a month and makes sure everything is going Good for me . It seems as if she personally cares and not just another client !!!
I will recommend this company to all my small business owner friends . I have already sent one friend over to them , he also is amazed at the high level of customer service he receives !! So thank you Julie and all employees who work for High risk Pay credit processing !!!!

14 January 2025
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Reply from High Risk Pay

Thank you for your fantastic review! We're thrilled to hear how much Julie's support has meant to you. Providing personal, top-notch service is what we strive for, and it’s amazing to see that reflected in your experience. We truly appreciate your referrals and your trust in High Risk Pay!

Rated 5 out of 5 stars

I highly recommend high risk pay to…

I highly recommend high risk pay to anyone that is looking for a merchant and my rep Julie is the best her customer service is excellent. Whenever I have a problem she is always on top of it and gets it fixed she is the best.

13 January 2025
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Reply from High Risk Pay

Dear Stephen, Thank you for the great feedback! We're glad Julie has been such a help—she’s awesome! We're here anytime you need us! 🙌

Rated 5 out of 5 stars

Julie has been truly an amazing help

Julie has been truly an amazing help. I appreciate working with a company that has my best interest. I will continue to grow my business with this company. Thank You!

10 January 2025
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Reply from High Risk Pay

Dear Olga, Thank you for your kind words! We're thrilled to hear Julie has been such a great support. Here's to growing your business together! 🚀

Rated 5 out of 5 stars

Grateful

These guys are the real deal. I needed payment processing fast, and High Risk Pay made it happen. The team was super friendly and knew their stuff, and I was approved faster than I expected. Everything’s working great now, and I couldn’t be happier.
Recommended!!!

24 November 2024
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Reply from High Risk Pay

Thanks so much Jenny! We’re glad we could get you set up quickly. Appreciate the recommendation! 🙌

Rated 5 out of 5 stars

Amazing Service - Julie is amazing!

Julie & High Risk Pay are amazing at communicating and making sure all needs are met. Any questions or concerns I have are answered within one day.

27 November 2024
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Reply from High Risk Pay

Dear Jon,

Thank you for the wonderful feedback! We're glad Julie and the team are meeting your needs so efficiently. We're always here to help! 🙌

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