Iceyqueen Reviews 336

The end of my bracelet didn’t have diamonds on the end like the girl posted in the video that’s what made me buy the product which kinda annoyed me , other than that it was super cute .

I ordered the necklace and bracelet based on everything I’ve seen on Tik tok, the necklace is pretty. However, no where did it ask what length I wanted and it’s way too long. Some creators say that th... See more

The necklace was nice but too long. Did email support amount exchanging for a shorter one but a week late and received no emails just this questionaie about feedback. But as far as the necklace it was... See more

I ordered the blue set that I think it is the blue sideboth 16 inch necklace and 7 inch bracelet. The necklace twists quite often… but the bracelet falls right off my wrist and hand; literally right... See more

Absolutely love! I just wore both necklace and bracelet this weekend and received so many compliments! Many recognized and said they are ordering. No allergic reaction or discoloration. I also showere... See more

My experience was horrible. I have two pieces that I cannot return or exchange and I’ve emailed several times they sent me the fake looking gold chain ever and I wanted silver with a pink studs and no... See more

My order came fairly quickly considering each piece is hand made(rare but so precious) . I haven’t had a chance to wear it yet since the weather here in SoCal is so up n down! Oh but when I do, it’... See more

Very nicely designed necklace. The varying pink shades of the large stones compliment my skin and I’ve received many compliments. There is a slight fading of the gold metal but only noticeable you’re... See more

Delivery was relatively quick. I wasn't super impressed with the packaging but once taken out the necklace and bracelet are gorgeous. It has a nice weight and feel. The stones and gold are of a nice... See more

Iceyqueens products are excellent quality for the price. I have ordered several of their items and been impressed by every last one. I would definitely recommend this brand. You will not be disappoint... See more

I cannot give a full review, because I have been trying to contact someone about the bracelet being to large and I would like to exchange it or get a refund. Hopefully someome will see this and hel... See more

Haven’t received my purchase that I ordered on 1/6. I sent two emails to the contact information no response received but I’m receiving emails to leave a review. Okay I paid for expedited shipping and... See more

First I need to apologize to all the potential customers in my impatience I gave icy queen a bad review. I still have complaints but they are as follows. 1. It took 1 month and 2 days to get my... See more

The ring was gorgeous but the packaging appeared to a little cheap. I also think you need to properly inform those that order items from Iceyqueen it usually takes 4-6 weeks total not just 7-10 busin... See more

Terrible I feel like I got scammed. Responses to my concerns were rapid until I requested a refund now I am being ignored and given the run around. Do not shop with this brand. Also learned it stole i... See more

My husband bought me the blue set that arrived after Mother’s Day and the color has changed and tarnished. I take great care of my jewelry pieces and do not wear lotion nor perfume due to my ec... See more

ICYQUEEN has to be the VERY WORST company i have ever dealt with. The customer service is ABSOLUTELY HORRIBLE AND EXTREMELY SLOW. I have been waiting on my order since December 22, 2025. I have had 1... See more

I order my personalized name necklace and earrings Feb. 3,2025 and I received the same message everytime asking me to be patient due to high demand and it’s almost 30days later and still no shipping i... See more

I understand this is not REAL JEWELRY but for the earlobes to turn silver is unexplainable…. At least be real silver because it HAS BROKEN OUT MY EARS REALLY BAD! I guess gold jewelry will never be... See more

Ordered on Jan 12 and emailed back and forth they ask you to be patient but offer no information. It's February 25th and I'm still waiting please don't fall for the advertisements they're not legitima... See more

Yes I purchased an icy queen name ring.The ring started changing colors right away it was not placed in water or any harsh chemicals.i have reached out to you several times and this matter still has n... See more

I purchased my items on January 10 2025 which came up to 162$ its now Feb 20 2025 and I have not recieved my items yet😡I’ve reached out to the company thru email many times and all they say is they s... See more

I never received the package. It said it was delivered but it was not retrieved. I live on a county road. Rural area and my address has had problems locating but Iceyqueen hasn't refunded me nor send... See more

Its been over 6 weeks and I never received my order. Its "allegedly " been out for delivery for over 2 weeks. I will not recommend them. All these other reviews are not real. The company posted th... See more

Poor quality of clasps, underside of both necklace and anklet looks very cheap, the necklace rolls to the underside when you move around. You have to pay return shipping! They did offer to replace ank... See more

I bought two of these sets $170 each. And the influencer that advertise them says they don’t change they don’t tarnish you could shower you can wear lotion and that’s all lies. All lies. I wore bracel... See more

Items color not as appeared on line. The items continue to flip on the reverse side. Requested to return. Response was immediate however this return is to China. I have requested a return address labe... See more

I placed my order on April 27th—and I still haven’t received anything. Turns out, they didn’t have enough inventory to fulfill all the orders, but they never notified me. No email, no update, no t... See more

My order from ICEYQUEEN was delivered to the wrong address, which is clearly shown in the courier’s delivery photo. I never received the necklace I paid for. I contacted the company immediately... See more

My $150 purchase was delivered to the wrong address as the delivery driver took 3 pictures clearly showing it was dropped off at an abandoned apartment. I notified customer services and was told to... See more

Stealing Ads and altering them. They original AD had Christin Marie Studios yet IceyQueen cut that part off amd used it as their own. The quality is poor amd does not hold up to Christin Marie Studios... See more

I ordered a necklace and bracelet and only received the necklace. It took almost a month to receive my order. Also ordered a different necklace and bracelet set which never arrived and was refunded fo... See more

This company is a scam, the people who are posting reviews is one person who’s scamming people. I keep posting reviews telling people that this is a scam but my reviews are always deleted. I paid $93... See more

When I first seen the bracelet I loved it. And was hoping I would received it before Christmas. In your shippin it says u use FedEx which made me comfortable because they know my address so it would n... See more

Although the jewelry is pretty, it constantly, and I mean constantly is flipping over. Even the bracelet flips too. It can be embarrassing thinking your all cute and your necklace is flipped over lol... See more

Scam ‼️ I ordered Feb 3rd still nothing. Will be contacting my attorney. Emailed several times with no response. I ask to cancel several times, nothing. Don't order from them!

I purchased a ring that stated in the description it was 925 Sterling Silver. I started wearing the ring and about 3 weeks later I noticed the prongs were starting to change colors. I've been wearing... See more

Update!!!!! So today I finally received my ring and it’s very beautiful I’m very satisfied shipping does take along time and so does the getting the order number but it was worth the wait

I was skeptical even though I read the reviews. I took a chance and I’m glad I ordered my ring 💍 I love it I will definitely 💯 order again in the near future…. The ring is gorgeous so many complimen... See more

Necklace is absolutely gorgeous. Shipping took awhile but the piece was handmade so that was expected. Customer service was awesome. I received timely responses to my emails every time. And the price... See more

My daughter loved/loves her personalized necklace and earrings set. AND SO DID I !!!! It was delivered the week before Valentine's Day... Only minor thing, is that it was ordered in mid December... See more

I purchased a necklace from Icey queen that took some time shipping because they had to customize. I was told in an email they had to restart the customization because the one that went through insp... See more