Identity Music Reviews 18

TrustScore 4.5 out of 5

4.5

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Company details

  1. Music Publisher
  2. Music Management and Promotion
  3. Music shop
  4. Record company

Written by the company

We’re making the music industry a better place. Through innovative technology, hands-on support & global music distribution, we empower independent artists & labels to thrive. The traditional music industry isn’t built for independence. Major labels lock independent talent into unfair deals that limit creative control over their music. And we didn’t think that was fair. We believe that independence is power - so we created Identity Music to empower independent artists and labels to do things their own way. By pairing industry-leading technology with fast, friendly support, we’re giving artists and record labels the tools they need to succeed, without having to sacrifice their ownership, control or creative freedom. No long-term agreements, no hidden costs, no loss of control - just your music reaching the world’s ears. Music distribution, music promotion, record label services, music publishing - all with industry-leading support from real humans.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

18 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Highly recommend Identity Music!

We absolutely love working with Identity Music - as independent artists, and label owners, it's so easy to reach a real person with their customer service and they go above and beyond to support the artists and labels on their roster. Highly recommend.

3 October 2025
Unprompted review
Rated 5 out of 5 stars

Exemplary client-management…

Exemplary client-management communication, fast and precise control of metadata, smooth and easy transaction, promotional and marketing is good could be better but those are the main ones I would say that makes them awesome.

Had to transfer all my catalogue from my past distributor to Identity Music and it's done in weeks. Helped me publish music to all streaming service and guides me with promotion and pitching. Multiple communication with management is a big plus and they reply within hour/s when I needed help, staff is helpful and friendly. 5/5 for sure.

4 November 2024
Unprompted review
Rated 5 out of 5 stars

An amazing music distribution…

An amazing music distribution experience. The platform is incredibly user-friendly, making it easy to upload my tracks. The team is also quick to respond and assist any needs at hand.

29 September 2025
Unprompted review
Rated 5 out of 5 stars

Identity Music has been an excellent…

Identity Music has been an excellent partner in my journey as an independent artist. They are reliable, attentive, and always quick to respond to any questions. What I value the most is their genuine willingness to solve any issue with care and professionalism. Their support makes the process feel easy and trustworthy. I highly recommend them to any artist looking for a dedicated and reliable distributor.
— Lamat 8 / Andres Alborok

29 September 2025
Unprompted review
Identity Music logo

Reply from Identity Music

We're pleased you're happy, Andres! We're excited to help you grow!

Rated 5 out of 5 stars

Fantastic distributor!

Fantastic distributor with amazing support!

We have various artist projects ourselves and also run an independent record label. This would be so much harder without Identity music. Their quick & personal support is of world class and have helped us along the way of various issues that occur when you release music frequently, or when you need help educating yourself in the world of distribution.

They also offer in-house pitching to DSPs for your music.

Identity Music is someone you want on your team if you’re looking to build a sustainable long-term music career or a label setup! ⭐️

/ Center of Attention & Silent Sonic Records

29 September 2025
Unprompted review
Identity Music logo

Reply from Identity Music

Thank you so much, Max & Lina! We love working with you 🩵

Rated 5 out of 5 stars

Certainly the best distributor

I was looking for a distributor for both my label and my personal releases when I left Distrokid and Forward Distribution.
I'm sorry I didn't make the switch sooner: human and ultra-fast support, special attention to labels and artists, everything done to make it easy. You can feel the structure on the artists' side.

The transfer from other distributors was done by the team, and everything went smoothly. And I was able to distribute the new releases quickly.

I'd advise all artists and labels to migrate to Identity Music if they're looking for a reliable partner to distribute and manage their music.

1 February 2025
Unprompted review
Identity Music logo

Reply from Identity Music

Thanks so much for your lovely review, Alexandre! We're very proud of our team and it's great to hear you're so happy with your move to Identity Music. We look forward to continuing to support you and your artists!

Rated 5 out of 5 stars

Great distributor!

Great distributor with super helpful & responsive support. Have made some great improvements to the platform over the past couple of years too.

29 September 2023
Unprompted review
Rated 1 out of 5 stars

Thief Company they steal money and not…

Thief Company they steal money and not update revenue update. They were stealing my money since last 4-5 months.
Worst of the worst.
Don't even login to their website.

10 March 2023
Unprompted review
Identity Music logo

Reply from Identity Music

Hello Sindhi, I am sorry that you have come to this conclusion of Identity Music. As confirmed via email, we are more than happy to discuss all of your earnings with you and confirm that you have received all legitimate earnings for your music. Please feel free to reach out to us via email; [email protected]

Rated 4 out of 5 stars

Please, make it easier to us for signing up

Hopefully this can help, this is almost same like Identifyy but different name and company, I wanted to signup but only allowing application (but sadly rejected 3 times, but they friendly said "Don't give up just yet, maybe someday you can join us again")

hope making it simple and easier to signup.

1 November 2021
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Brilliant service! The team are so quick to respond and great at answering any questions with ease and transparency. It's also so nice to actually speak to real people when you have issues and feel like they actually care.

24 May 2021
Unprompted review

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