Interbridge Mortgages Reviews 776

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's service, highlighting its efficiency and straightforwardness. Many reviewers appreciated the clear and concise explanations provided by the staff, ensuring they understood every step of the process. Consumers also value the promptness of the service, with several mentioning quick turnaround times and efficient handling of their cases. People found the staff to be friendly, helpful, and professional, noting their patience and willingness to go the extra mile. The user experience was also highly rated, with reviewers describing the process as smooth, easy to navigate, and stress-free. The company's commitment to keeping customers informed at every stage was also a recurring theme, with many expressing gratitude for the regular updates and clear communication.

Based on these reviews

Rated 5 out of 5 stars

Very good customer service experience. Received documents quickly through the post to sign together with a prepaid business reply envelope to send back. Funds were quickly sent to our account within 3... See more

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Rated 5 out of 5 stars

We have been considering a secured loan for a project for a while and recommended this company. From start to finish the process took less than two weeks from application to receiving funds! We were e... See more

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Rated 5 out of 5 stars

I Used Interbridge for a second charge mortgage via Believe Loans. Their service was impeccable and straight forward. They were patient waiting for some documentation due to me working night shifts. T... See more

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Rated 5 out of 5 stars

Guided through process well. Everything was explained twice if required so nothing was missed out. Thorough in making decisions and what was required which I liked as they weren't going to give me loa... See more

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Rated 5 out of 5 stars

So smooth and straightforward. Funds released and received the very next day. There was a delay with getting information from my mortgage provider but this wasn't anything to do with Interbridge. I w... See more

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Rated 5 out of 5 stars

I didn’t have too much interaction with Interbridge Mortgages as we used a broker, for a second charge mortgage. That said, from the small amount we did have, I found them to be very thorough but with... See more

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Rated 5 out of 5 stars

I have fantastic experience with interbridge mortgages, they gave me all the information I needed, time to think and walked me through the process. The contact was easy and consistent with the app b... See more

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Rated 5 out of 5 stars

The quickest and most effective way of getting a deal done. I was skeptical when the broker from ARO said Interbridge are one of the quickest lenders. The whole process took exactly 8 days to comple... See more

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Rated 5 out of 5 stars

The whole process was very straight forward. From start to finish, my application was all completed within 24hrs. Interbridge kept me in the loop the whole time and I really cannot fault their custome... See more

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Rated 5 out of 5 stars

This company was introduced to us to help with a second mortgage. They were very thorough and we were kept up to date at all stages of the process. Documents that required signing were sent through qu... See more

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Rated 5 out of 5 stars

Used them for a second charge mortgage and found their service impeccable. Super prompt in their communication with our mortgage broker, a seamless application process and whenever had to phone their... See more

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Rated 5 out of 5 stars

From introduction to completion is super quick. When you need them, they actually answer the phone. Tell you what, more high street lenders should take a leaf out their book. Service is night and... See more

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Rated 5 out of 5 stars

We went through a broker. After a lengthy process, once the broker had all the information they sent it to Interbridge. The turnaround was super quick, 48hrs. Thank you interbridge, had I realised, I... See more

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Rated 5 out of 5 stars

Straightforward, always answered my calls quickly. Everyone knew their role and treated us as valued customers. Quick process, very easy to navigate!

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Rated 5 out of 5 stars

The entire process from start to finish was under 2 weeks!! Very swift, straightforward and seamless. Everything was done electronically. No going back and forth or asking for endless documents.

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Rated 5 out of 5 stars

I had a fantastic experience using Interbirdge Mortgages. They handled my case quickly, efficiently and with minimal fuss and provocation. I would recommend them to anyone seeking secured lending.... See more

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Rated 5 out of 5 stars

Excellent company. So helpful. Explained everything in detail and made the process so easy for us. Dan, Ciprian and Amanda were amazing to deal with. Will be recommending to others.

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Rated 5 out of 5 stars

Excellent service, very efficient and the funds came through very quickly. The lady was very professional on the phone, explained the whole process. Thank you, this has made my life a lot easier now.... See more

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Rated 5 out of 5 stars

Jen from fluent money went above and beyond with our case. Understood our personal circumstances clearly, communication and the process was stress free. Can’t fault the whole application start to fini... See more

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Rated 4 out of 5 stars

Thank you for your service. You don’t know how your optimism without giving false hope has given me and my family the will to keep going… you have given us a room to breathe after many challenges last... See more

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Rated 1 out of 5 stars

The company asked for various items of evidence, as you might expect in a loan application, but then refused to accept the evidence when sent to them. This led to a very long delay in the process, du... See more

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Rated 4 out of 5 stars

The process was slow. A lot of information required any gaps in employment you need to produce evidence. We were asked sometimes the same questions several times. Which I found annoying. But we got... See more

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Rated 4 out of 5 stars

Overall it went very well with a small lull in service due to our contacts going on leave at the same time. It was unfortunate but not receiving feedback was a bit of a concern. However, the agents we... See more

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Rated 4 out of 5 stars

Kept up to date at every opportunity. Did have a few paperwork issues that got flung back that to us could have been checked before sending. But otherwise very pleased with the service.

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Rated 4 out of 5 stars

Interbridge staff were friendly and helpful. Small confusion over contact numbers but this was sorted quickly and the turnaround on the paper was very efficient. Would recommend to friends,

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Rated 5 out of 5 stars

Fast and simple through every stage. Just under two weeks from initial enquiry to receiving the funds in my bank. Cannot recommend Interbridge enough.

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Rated 5 out of 5 stars

Mostly done through broker. Whole process was unbelievably easy and smooth. Money arrived in my account the day after completion. Recommend highly.

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Rated 5 out of 5 stars

Had a really good experience with them, everything was made clear on the call and the speed of the application was a lot quicker than I anticipated. Really impressed with the whole process thank you t... See more

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Rated 5 out of 5 stars

Everyone who delt with me from the beginning to end was fabulous. I'm not a technological person, and all were helpful and patient with me every step of the way x

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Rated 5 out of 5 stars

Fuss-free, very streamlined administrative process. Couldn't be happier that they treat their clients as grown-ups and keep us informed at every step of the way.

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Rated 5 out of 5 stars

Jeremiah was extremely helpful and supportive throughout the process. He responded quickly to the questions I asked via email/text. Nick was also supportive in explaining the process and giving rea... See more

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Rated 5 out of 5 stars

The communication was great with clear direction on what was needed as well as the process to be followed. Clear timelines were provided and frequent updates were provided.

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Rated 5 out of 5 stars

Great service from start to finish - very easy to work with, advising the most suitable product. Highly recommended.

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Rated 5 out of 5 stars

Fantastic experience, nothing was too much trouble and was a very quick process when needed. Would highly recommend. Thank you for providing a life changing experience 😊.

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Rated 5 out of 5 stars

Great support throughout the application process, all areas of the application were explained in full. Good communication via emails, calls, texts and the online app made the process easy and stre... See more

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Rated 5 out of 5 stars

Really great experience with this company everything was straight forward from start to finish and really helpful throughout the hole process. Would highly recommend

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Rated 5 out of 5 stars

From my initial enquiry to completion in less than a week. Professional and friendly. Hannah and Charlea were brilliant. Very pleased.

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Rated 5 out of 5 stars

We would just like to thank interbridge for all their help. They were so easy to use and were always there to help if needed. From start to finish it didn’t take long at all and they had great custom... See more

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Rated 5 out of 5 stars

They dealt with case very quickly and professionally. Very impressed with how easy the whole process was and great communication.

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Rated 5 out of 5 stars

The turnaround has been incredibly speedy. They were attentive when there had been an issue with my bank, and ensured this was resolved.

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Rated 5 out of 5 stars

The service I received was first class from the start to the finish. My application was accepted within 24 of being received by them and funds were in my account the next day.

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Rated 5 out of 5 stars

Many thanks for a smooth process with arranging our loan. Thanks to Bethany and Holly for outstanding customer service. Mr & Mrs Shaw

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Rated 4 out of 5 stars

Clear comms and speedy responses allowed me to feel confident that the process would work and the outcome would be favourable Thank you

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Rated 5 out of 5 stars

Great customer service, polite and kept us up to date with everything and greying back to us promptly when had any questions

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Rated 5 out of 5 stars

Quick Streamline process completed through brokers who were helpful and available whenever I needed them . Can't fault.

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Rated 5 out of 5 stars

very impressive, kept us up to date on everything that was happening, were quick on dealing with our mortgage

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Rated 5 out of 5 stars

Good company to deal with every question answered professionally and quickly. Nothing was to much trouble. The staff was always friendly.

Company replied


Company details

  1. #4 of 27 best companies in Mortgage Lender
  2. #20 of 118 best companies in Financial Institution
  3. #39 of 166 best companies in Non-bank financial service

Written by the company

Launched in early 2024, Interbridge Mortgages is a new and innovative second charge lender. Our team have been working in the UK second charge industry for decades and have a wealth of experience. Interbridge Mortgages’ aim is to help customers find the right financial solution via our network of broker partners. Whether customers need to consolidate debt or make home improvements, Interbridge Mortgages offer a range of second charge mortgage solutions and will always aim to provide best in class customer service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

776 reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

So smooth and easy

So smooth and easy. An absolute dream compared to some processes and completed within days.

10 February 2026
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Reply from Interbridge Mortgages

Delighted to hear we were able to help. Thank you for taking the time to leave us a review Shirley.

Rated 5 out of 5 stars

Would highly recommend Interbridge Mortgages

Everything was arranged very quickly, staff were helpful and very professional, made us feel at ease proceeding with the mortgage.

31 January 2026
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Reply from Interbridge Mortgages

We’re so happy to hear our service impressed. Thank you for taking the time to leave us a review and for the recommendation.

Rated 5 out of 5 stars

Fantastic experience very straight…

Fantastic experience very straight forward and great team to work with.

4 October 2025
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Reply from Interbridge Mortgages

Thank you for the lovely feedback. The team here appreciate your feedback on our service.

Rated 5 out of 5 stars

Quick clear response

Quick clear response

7 February 2026
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Reply from Interbridge Mortgages

Thank you for the positive feedback Adrienne. We really appreciate you taking the time to leave us a review.

Rated 5 out of 5 stars

Excellent service

Excellent service, easy to deal with. Seamless processes.

7 February 2026
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Reply from Interbridge Mortgages

Thank you so much for the positive review Roger. Our team work really hard to ensure we provide the best possible service so we're delighted to hear you are happy with the service you received.

Rated 5 out of 5 stars

Quick and easy

Quick and easy, everything ran smooth

31 January 2026
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Reply from Interbridge Mortgages

That's great to hear Rachel, thank you for taking the time to leave us a review.

Rated 5 out of 5 stars

Excellent Service they look after their…

Excellent Service they look after their customers very well keeping them updated with the process of their application at all times.

6 February 2026
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Reply from Interbridge Mortgages

Delighted to hear our service impressed. Thank you for taking the time to leave us a review Helen.

Rated 5 out of 5 stars

Fast service

Fast service. Kept informed along the way

29 January 2026
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Reply from Interbridge Mortgages

Thank you for the positive feedback Joanne. We appreciate you taking the time to leave a review.

Rated 5 out of 5 stars

Simple, very straightforward process

Such a straightforward process made all the easier due to the professionalism, clarity and calm manner of all staff involved. Docs were all sent out in a very timely manner with crystal clear instructions. Would absolutely recommend.

4 February 2026
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Reply from Interbridge Mortgages

Great to hear your experience Jen. Thanks for taking the time to leave a review, and for the recommendation, we really appreciate it.

Rated 5 out of 5 stars

Effective communication

Effective communication
Prompt emails and reply’s to queries

27 January 2026
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Reply from Interbridge Mortgages

We’re so happy to hear our service impressed. Thank you for your feedback.

Rated 5 out of 5 stars

Excellent service all the way through…

Excellent service all the way through the process! Thank you. Highly recommended

27 January 2026
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Reply from Interbridge Mortgages

We always aim to provide the best possible service, so we’re delighted to hear we were able to help.
Thanks for your feedback.

Rated 5 out of 5 stars

Great communications

Great communications, so easy to deal with. Great experience.

3 February 2026
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Reply from Interbridge Mortgages

Thanks so much for the positive feedback Russel, we really appreciate you taking the time to post a review.

Rated 5 out of 5 stars

Overall quick turnaround time.

Overall quick turnaround time.

24 January 2026
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Reply from Interbridge Mortgages

Thanks for the positive feedback Eunice, we really appreciate you taking the time to leave us a review.

Rated 5 out of 5 stars

It was a relatively pain free process…

It was a relatively pain free process whixh only took a few days to sort out.

31 January 2026
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Reply from Interbridge Mortgages

Thank you for the positive feedback Andy, it's great to hear you were happy with our service and we really appreciate you leaving a review.

Rated 5 out of 5 stars

Excellent service

Was very helpful explaining everything well and regular updates. Was fast and easy

24 January 2026
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Reply from Interbridge Mortgages

We're delighted you were happy with our teams' customer service. Thank you so much for taking the time to leave us a review.

Rated 5 out of 5 stars

Very kind

Very kind, helpful and understanding. Customer service was excellent and couldn’t not fault the whole experience.

29 January 2026
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Reply from Interbridge Mortgages

We’re so happy to hear our service impressed. Thank you for your feedback.

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